GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford Motor
Company has a complimentary roadside assistance service hotline. The
service is available:
²24±hours, seven days a week
²through the warranty period of three years or 60,000 km (36,000
miles), whichever comes first
To purchase roadside assistance coverage beyond this period through the
Ford Auto Club, contact your Ford or Lincoln-Mercury dealer.
Roadside assistance will:
²mount the spare if you have a flat tire
²jump-start the battery if it becomes discharged
²unlock the vehicle if you are locked out
²bring fuel if you run out
²tow the vehicle if you are stranded. Even non-warranty related tows,
like accidents or getting stuck in the mud or snow, are covered (some
exclusions apply, such as impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card (found in the Owner
Guide portfolio in the glove compartment) and place it in your wallet for
quick reference.
To receive roadside assistance, call 1-800-241-FORD.
Should you need to arrange assistance for yourself, Ford Motor Company
will reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-FORD.
FORD EXTENDED SERVICE PLAN
You can get more protection for your new car or light truck by
purchasing a Ford Extended Service Plan (Ford ESP). Ford ESP is the
only extended service program with the Ford name on it and the only
service contract backed by Ford Motor Company.
Ford ESP is an optional service contract, backed and administered by
Ford. It provides:
If you need roadside assistance
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Framed luggage covers
Heavy-duty battery
Neutral towing transfer case kit (Explorer only)
Off road lights
Pickup box rails
Removable luggage rack
Removable luggage rack adapters
Retractable bed hooks and loops
Running boards
Shift knobs
Snow traction cables
Soft luggage cover
Speed control
Towing mirrors
Trailer hitch
Trailer hitch bars and balls
Trailer hitch wiring adaptor
Trunk mount luggage rack
Protection and appearance equipment
Bed mat/bedliner tailgate covers
Bed mats
Bedliners
Car/truck covers
Cargo liners, interior
Carpet floor mats
Cleaners, waxes and polishes
Flat splash guards
Front end covers (full and mini)
Hood/bag deflectors
Locking gas cap
Ford accessories for your vehicle
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