service Mercury Villager 1997 Owner's Manuals

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[PI00560(ALL)05/95]
Table of ContentsIntroduction..................... 1
Instrumentation.................... 7
Audio........................ 29
Controls and Features................. 53
Seating and Safety Restraints............. 123
Adjustable Rear Seating............... 181
Starting...................... 211
Driving...................... 219
Roadside Emergencies................ 243
Maintenance and Care................ 277
Capacities and Specifications............. 341
Reporting Safety Defects............... 347
Customer Assistance................ 349
Accessories..................... 359
Quick Index.................... 375
Index........................ 385
Service Station Information............. 404
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1
Introduction
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Using This Guide
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To fully appreciate all of the features and options of your new
vehicle, we recommend that you thoroughly read through this
guide now and refer back to it when you have specific needs or
questions. For your own safety and the safety of your
passengers, it is important that you completely understandall
performance and care proceduresbeforeoperating this vehicle.
For example, without reading further, would you know:
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What to do if you get a flat tire? (Refer toFlat tirein the
Index)
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What it means if the O/D OFF light is illuminated on your
instrument panel? (Refer toOverdrivein the Index)
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How to engage the childproof safety lock on the sliding
door? (Refer toChildproof lockin the Index)
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That your automatic transaxle will not shift out of PARK (P)
until you depress the brake pedal? (Refer toGearshiftin the
Index)
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Ford's Commitment to You
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At Ford Motor Company, excellence is the continuous
commitment to achieve the best result possible. It is dedication
to learning what you want, determination to develop the right
concept, and execution of that concept with care, precision, and
attention to detail. In short, excellence means being the standard
by which others are judged.
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Our Guiding Principles
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Quality comes first.For your satisfaction, the quality of our
products and services must be our number one priority.
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You are the focus of everything we do.Our work must be
done with you in mind, providing better products and
services than our competition.
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2
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Continuous improvement is essential to our success.We
must strive for excellence in everything we do: in our
products Ð in their safety and value Ð and in our services,
our human relations, our competitiveness, and our
profitability.
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Employee involvement is our way of life. We are a team.
We must treat one another with trust and respect.
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Dealers and suppliers are our partners.We must maintain
mutually beneficial relationships with dealers, suppliers, and
our other business associates.
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Integrity is never compromised.Our conduct worldwide
must be pursued in a manner that is socially responsible and
commands respect for its integrity and for its positive
contributions to society.
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NOTES and WARNINGS
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NOTESgive you additional information about the subject
matter you are referencing.
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WARNINGSremind you to be especially careful in those areas
where carelessness can cause damage to your vehicle or
personal injury to yourself, your passengers or other people.
Please read allWARNINGScarefully.
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RWARNING
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Finding Information in This Guide
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After you have read this guide once, you will probably return
to it when you have a specific question or need additional
information. To help you find specific information quickly, you
can use the Quick Index, Table of Contents, or the Index.
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Introduction
3
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TheQuick Indexat the end of the book provides a page
number following each item which indicates where detailed
information can be found.
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To use theIndex, turn to the back of the book and search in the
alphabetical listing for the word that best describes the
information you need. If the word you chose is not listed, think
of other related words and look them up. We have designed the
Index so that you can find information under a technical term.
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Canadian Owners Ð French Version
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French Owner Guides can be obtained from your dealer or by
writing to Ford Motor Company of Canada, Limited, Service
Publications, P.O. Box 1580, Station B, Mississauga, Ontario L4Y
4G3.
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Maintenance Schedule
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As with any other member of your family, your new vehicle
requires routine care and regular check-ups. A separate
Maintenance Schedulebooklet is included to help you keep track
of all services performed and summarizes the day-to-day
services that are most important for keeping your vehicle in
good condition.
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Warranties
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Your vehicle is covered by three types of warranties:Basic
Vehicle Warranty,Extended Warrantieson certain parts, and
Emissions Warranties.
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Read yourWarranty Information Bookletcarefully to find out
about your vehicle's warranties and your basic rights and
responsibilities.
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If you lose yourWarranty Information Booklet,you can get a new
one free of charge. Contact any Ford or Lincoln-Mercury dealer,
or refer to the addresses and phone numbers on the first page
of this Owner's Guide.
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Ford's Extended Service Plan (ESPH)
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More Protection for Your Vehicle
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You can get more protection for your new car or light truck by
purchasing a Ford Extended Service Plan (Ford ESP). Ford ESP
is the only extended service program with the Ford name on it
and the only service contract backed by Ford Motor Company.
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Ford ESP is an optional service contract, backed and
administered by Ford. It provides:
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protection against repair costs after your Bumper to Bumper
Warranty expires;
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and
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other benefits during the warranty period (such as:
reimbursement for rentals; coverage for certain maintenance
and wear items).
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You may purchase Ford ESP from any participating Ford Motor
Company dealer. There are several Ford ESP plans available in
various time-and-mileage combinations. Each plan can be
tailored to fit your own driving needs, including reimbursement
benefits for towing and rental. (In Hawaii, rules vary. See your
dealer for details.)
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When you purchase Ford ESP, you receive peace-of-mind
protection throughout the United States and Canada, provided
by a network of more than 5,100 participating Ford Motor
Company dealers.
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NOTE: Repairs performed outside the United States and
Canada are not eligible for ESP coverage.
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This information is subject to change. Ask your dealer for
complete details about Ford ESP coverage.
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Instrumentation
9
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The following warning lights and gauges are on the mechanical
cluster. All of the warning lights and gauges alert you to
possible problems with your vehicle. Some of the lights listed
are optional. The following section explains what each of these
indicators means.
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Indicator Lights and Chimes
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Brake System Warning Light
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The warning light for the brakes can show two things Ð that
the parking brake is not fully released, or that the brake fluid
level is low in the master cylinder reservoir. If the fluid level is
low, the brake system should be checked by your dealer or a
qualified service technician.
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6 pica art:0040050-A
Brake system and parking brake light
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The BRAKE light normally illuminates when you turn the
ignition key to the ON position to verify that the indicator bulb
is working. If the light stays on or comes on when the engine is
running and after you have released the parking brake fully,
have the hydraulic brake system serviced.
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RWARNING
The BRAKE light indicates that the brakes may not be
working properly. Have the brakes checked immediately.
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Anti-Lock Brake System Warning Light (If Equipped)
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To check the anti-lock brake warning light, turn the ignition key
to the ON position. The ABS warning light should glow
momentarily.
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NOTE: If it does not glow at all or stays on for a long time,
have your vehicle's electrical system checked
immediately.
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6 pica art:0040051-B
Anti-lock brake system warning light
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RWARNING
If the anti-lock brake system warning light remains on or
comes on while driving, have the braking system checked
by a qualified service technician as soon as possible.
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NOTE: If a fault occurs in the anti-lock system, and the brake
warning light is not lit, the anti-lock system is
disabled but normal brake function remains
operational.
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Instrumentation
11
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Safety Belt Warning Light and Chime
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This warning light and chime remind you to fasten your safety
belt.
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If the safety belt is not buckled when the ignition is turned
to the ON position, the chime will sound for four (4) to eight
(8) seconds and the light will remain on until the safety belt
is fastened.
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If the safety belt is buckled while the light is on and the
chime is sounding, both the light and chime will turn off.
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If the safety belt is buckled before the ignition is turned to
the ON position, the chime does not sound, and the warning
light will not illuminate.
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6 pica art:0040052-A
Safety belt warning light
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Air Bag Readiness Light
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The supplemental air bag system uses a readiness light to
indicate the condition of the system. If the system is functioning
properly, the light will illuminate for about six (6) seconds when
the ignition switch is turned to the ON position.
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If there is a problem with the system, the readiness light may
fail to illuminate, continue to flash, or remain on. If any of these
conditions occur, have the system serviced as soon as possible.
Unless the system is serviced, the supplemental air bag system
may not function properly in the event of a collision.
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A problem with the system is indicated by one or more of the
following: the readiness light will either flash or stay lit, or it
will not light, or a group of five beeps will be heard.
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RWARNING
If any of these things happen, even intermittently, have
the air bag system serviced at your Ford or
Lincoln-Mercury dealer immediately.
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6 pica art:0040262-A
Supplemental air bag readiness light
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Check Engine Warning Light
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This light illuminates when the electronic engine control system
is not working properly. This is the computer that controls the
operating conditions of the engine.
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6 pica art:0040053-A
Check engine warning light
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This light illuminates briefly when you turn the ignition key to
ON, but should turn off when the engine starts. If the light does
not come on when you turn the ignition to ON or if it
illuminates and stays on when you are driving, have your
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Instrumentation
13 vehicle serviced as soon as possible. This indicates a possible
problem with one of the engine's emission control systems. You
do not need to have your vehicle towed.
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Charging System Light
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This light indicates that your battery is not being charged and
that you need to have the electrical system checked.
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6 pica art:0040054-A
Charging system light
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This light illuminates every time you turn your ignition key to
the ON or START position. The light should go off when the
engine starts and the alternator begins to charge.
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If the light stays on or illuminates when the engine is running,
have the electrical system checked as soon as possible.
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