mount Mercury Villager 2000 s User Guide

Trailer Tow Prep Package (if equipped)
The trailer tow prep package on your vehicle (if equipped) includes:
²Heavy duty battery
²Conventional size spare tire
²Trailer tow module and jumper harness
Using the jumper harness (if equipped)
²
Remove the connector cap from the vehicle harness located behind the
rear bumper. Store the connector cap in the glove box for reinstallation.
²Connect the tow harness to the vehicle harness located behind the
rear bumper.
²Connect the tow harness connector (SAE J1239) to your trailer.
²Confirm the proper vehicle and trailer stop/turn lamp operation.
Preparing to tow
Use the proper equipment for towing a trailer, and make sure it is
properly attached to your vehicle. See your dealer or a reliable trailer
dealer if you require assistance.
Hitches
For towing trailers up to 907 kg (2 000 lb), use a weight carrying hitch
and ball which uniformly distributes the trailer tongue load through the
underbody structure. For towing trailers up to 1 588 kg (3 500 lb) use a
frame-mounted weight distributing hitch which transfers a portion of the
trailer tongue load to the front axle system.
Do not install a single or multi-clamp type bumper hitch, or a hitch
which attaches to the axle. Follow the towing instructions of a reputable
rental agency.
Whenever a trailer hitch and hardware are removed, make sure all
mounting holes in the underbody are properly sealed to prevent noxious
gases or water from entering.
Safety chains
Always connect the trailer's safety chains to the frame or hook retainers
of the vehicle. To connect the trailer's safety chains, cross the chains
under the trailer tongue and allow slack for turning corners.
If you use a rental trailer, follow the instructions that the rental agency
gives to you.
Do not attach safety chains to the bumper.
Driving
163

GETTING ROADSIDE ASSISTANCE
To fully assist you should you have a vehicle concern, Ford offers a
complimentary roadside assistance program. This program is separate
from the New Vehicle Limited Warranty. The service is available:
²24±hours, seven days a week
²for the Basic warranty period (Canada) or New Vehicle Limited
Warranty period (U.S.) of three years or 60,000 km (36,000 miles),
whichever comes first on Ford and Mercury vehicles, and four years or
80,000 km (50,000 miles) on Lincoln vehicles
Roadside assistance will cover:
²changing a flat tire
²jump-starts
²lock-out assistance
²fuel delivery
²towing of your disabled vehicle to the nearest Ford dealership, or your
selling dealer if within 25 kms (15.5 miles) of the nearest Ford
Dealership (one tow per disablement). Even non-warranty related
tows, like accidents or getting stuck in the mud or snow, are covered
(some exclusions apply, such as impound towing or repossession).
Using roadside assistance
Complete the roadside assistance identification card and place it in your
wallet for quick reference. In the United States, this card is found in the
Owner Guide portfolio in the glove compartment in Ford vehicles and is
mailed to you if you own a Mercury or Lincoln. In Canada, it is found in
the Roadside Assistance book in the glove compartment.
To receive roadside assistance in the United States for Ford or Mercury
vehicles, call 1-800-241-3673 or if you own a Lincoln vehicle, call
1±800±521±4140. In Canada call 1±800±665±2006.
Should you need to arrange roadside assistance for yourself, Ford will
reimburse a reasonable amount. To obtain information about
reimbursement, call 1-800-241-3673 in the United States for Ford or
Mercury vehicles; or if you own a Lincoln vehicle, call 1±800±521±4140.
Call 1±800±665±2006 in Canada.
Roadside emergencies
166

²refer to the chart on the coolant container to ensure the
coolant concentration in your vehicle will provide adequate
protection at the temperatures in which you drive.
Vehicles driven year-round in non-extreme climates should use a 50/50
mixture of engine coolant and distilled water for optimum cooling system
and engine protection.
CHECKING AND ADDING POWER STEERING FLUID
Check the power steering fluid. Refer to the Scheduled Maintenance
Guide for the service interval schedules. If adding fluid is necessary, use
only MERCONtAT F.
1. Start the engine and let it run
until it reaches normal operating
temperature (the engine coolant
temperature gauge indicator will be
near the center of the normal area
between H and C).
2. While the engine idles, turn the
steering wheel left and right several
times.
3. Turn the engine off.
4. Check the fluid level in the
reservoir. It should be between the
MIN and MAX lines. Do not add
fluid if the level is in this range.
5. If the fluid is low, add fluid in
small amounts, continuously
checking the level until it reaches
the range between the MIN and
MAX lines. Be sure to put the cap
back on the reservoir.
TRANSMISSION FLUID
Checking automatic transmission fluid
Refer to your Scheduled Maintenance Guide for scheduled intervals for
fluid checks and changes. Your transaxle does not consume fluid.
However, the fluid level should be checked if the transaxle is not working
MAX
MIN
Maintenance and care
198

Running out of fuel
Avoid running out of fuel because this situation may have an adverse
affect on powertrain components.
If you have run out of fuel:
²You may need to cycle the ignition from OFF to ON several times after
refueling, to allow the fuel system to pump the fuel from the tank to
the engine.
²Your ªService Engine Soonº indicator may come on. For more
information on the ªService Engine Soonº indicator, refer to the
Instrumentationchapter.
Fuel Filter
For fuel filter replacement, see your dealer or a qualified service
technician. Refer to the Scheduled Maintenance Guide for the
appropriate intervals for changing the fuel filter.
Replace the fuel filter with an authorized Motorcraft part. The
customer warranty may be void for any damage to the fuel system
if an authorized Motorcraft fuel filter is not used.
ESSENTIALS OF GOOD FUEL ECONOMY
Measuring techniques
Your best source of information about actual fuel economy is you, the
driver. You must gather information as accurately and consistently as
possible. Fuel expense, frequency of fillups or fuel gauge readings are
NOT accurate as a measure of fuel economy. We do not recommend
taking fuel economy measurements during the first 1 600 km (1 000
miles) of driving (engine break-in period). You will get a more accurate
measurement after 3 000 km±5 000 km (2 000 miles-3 000 miles).
Filling the tank
The advertised fuel capacity of the fuel tank on your vehicle is equal to
the rated refill capacity of the fuel tank as listed in theRefill Capacities
section of theCapacities and specificationschapter.
The advertised capacity is the amount of the indicated capacity and the
empty reserve combined. Indicated capacity is the difference in the
amount of fuel in a full tank and a tank when the fuel gauge indicates
empty. Empty reserve is the small amount of usable fuel remaining in the
fuel tank after the fuel gauge indicates empty.
Maintenance and care
217

The amount of empty reserve varies and should not be relied
upon to increase driving range. When refueling your vehicle after
the fuel gauge indicates empty, you might not be able to refuel
the full amount of the advertised capacity of the fuel tank due to
the empty reserve still present in the tank.
For consistent results when filling the fuel tank:
²Use the same filling rate setting (low Ð medium Ð high) each time
the tank is filled.
²Allow three automatic click-offs when filling.
²Always use fuel with the recommended octane rating.
²Use a known quality gasoline, preferably a national brand.
²Use the same side of the same pump and have the vehicle facing the
same direction each time you fill up.
²Have the vehicle loading and distribution the same every time.
Your results will be most accurate if your filling method is consistent.
Calculating fuel economy
1. Fill the fuel tank completely and record the initial odometer reading
(in kilometers or miles).
2. Each time you fill the tank, record the amount of fuel added (in liters
or gallons).
3. After at least three to five tank fill-ups, fill the fuel tank and record
the current odometer reading.
4. Subtract your initial odometer reading from the current odometer
reading.
5. Follow one of the simple calculations in order to determine fuel
economy:
Multiply liters used by 100, then divide by total kilometers
traveled.
Divide total miles traveled by total gallons used.
Keep a record for at least one month and record the type of driving (city
or highway). This will provide an accurate estimate of the vehicle's fuel
economy under current driving conditions. Additionally, keeping records
during summer and winter will show how temperature impacts fuel
economy. In general, lower temperatures give lower fuel economy.
Maintenance and care
218

If the vehicle's powertrain system or its battery has just been serviced,
the on-board diagnostics system is reset to a ªnot ready for I/M testº
condition. To ready the on-board diagnostics system for I/M testing,
follow the procedure described below:
1. Allow the engine to cool to ambient temperature (the engine coolant
temperature gauge indicator will point to C).
2. Start the engine and let it run until it reaches normal operating
temperature (the engine coolant temperature gauge indicator will be
near the center of the normal area between H and C).
3. Accelerate the vehicle to 88 km/h (55 mph), then quickly release the
accelerator pedal completely for at least six seconds.
4. Quickly depress the accelerator pedal for a moment, then drive the
vehicle at a speed of 86 to 96 km/h (53 to 60 mph) for at least five
minutes.
5. Bring the vehicle to a complete stop.
6. Accelerate the vehicle to 55 km/h (35 mph), and maintain the speed
for 20 seconds.
7. Repeat steps five and six at least three times.
8. Accelerate the vehicle to 88 km/h (55 mph), and maintain the speed
for at least three minutes.
9. Bring the vehicle to a complete stop and turn the engine off.
10. Repeat steps one through nine at least one more time.
If step one through eight are interrupted, repeat the preceding step. Any
safe driving mode is acceptable between steps. Once started, do not turn
off the engine until step seven is completed.
BULBS
Replacing exterior bulbs
It is a good idea to check the operation of the following lights frequently:
²Headlamps
²Turn signals
²Cornering lamps
²High-mount brakelamp
²Tail lamps
Maintenance and care
222

Replacing front turn signal lamp bulbs
1. Remove bulb socket by turning it
counterclockwise, then slide it out
of the lamp assembly.
2.
Carefully pull bulb straight out of
the socket and push in the new bulb.
3. To complete installation, follow
removal procedure in the reverse
order.
Replacing high-mount brakelamp bulbs
1. Remove the two screws and lamp
assembly from vehicle.
2. Remove the bulb by rotating
socket counterclockwise and pulling
it out of the lamp assembly.
3. Pull bulb straight out of socket
and push in the new bulb.
4. To complete installation, follow
removal procedure in the reverse
order.
Replacing tail lamp/backup/turn signal lamp bulbs
1. Open the liftgate to expose the
lamp assemblies.
2. Remove the two screws from the
lamp assembly.
3. Carefully remove the lamp
assembly by pulling it rearward.
4. Rotate bulb socket
counterclockwise and remove from
lamp assembly.
5. Carefully pull bulb straight out of
the socket and push in the new
bulb.
6. To complete installation, follow
removal procedure in the reverse order.
Maintenance and care
225

Replacing license plate lamp bulbs
1. Remove two screws, grommets
and the license plate lamp assembly
from the liftgate.
2. Remove bulb socket by turning
counterclockwise.
3. Carefully pull the bulb from the
socket and push in the new bulb.
4. Install the lamp assembly on
liftgate with two grommets, ensuring
the grommets are pushed all the
way in to the liftgate and secure
with two screws.
Using the right bulbs
Replacement bulbs are specified in the chart below. Headlamp bulbs
must be marked with an authorized ªD.O.T.º for North America and an
ªEº for Europe to assure lamp performance, light brightness and pattern
and safe visibility. The correct bulbs will not damage the lamp assembly
or void the lamp assembly warranty and will provide quality bulb burn
time.
Function Number of
bulbsTrade number
Parking lamps (front) 2 3157
Headlamps 2 9007
License plate lamps 2 194
High mount brakelamps 2 912
Backup lamps 2 3156
Brakelamps 1 3157
Cornering lamps 2 3157
Side marker lamps 2 194
Cargo liftgate lamp 1 211-2
Maintenance and care
226

Cleaning the instrument panel
Clean with a damp cloth, then dry with a dry cloth.
Avoid cleaner or polish that increases the gloss of the upper portion of
the instrument panel. The dull finish in this area helps protect the driver
from undesirable windshield reflection.
Do not use chemical solvents or strong detergents when cleaning
the steering wheel or instrument panel to avoid contamination of
the air bag system.
Cleaning the instrument cluster lens
Clean with a damp cloth, then dry with a dry cloth.
Do not use household or glass cleaners as these may damage the lens.
Cleaning seats equipped with side air bags
Remove dust and loose dirt with a whisk broom or a vacuum cleaner.
Remove fresh spots immediately. Follow the directions that come with
the cleaner. Do not saturate the seat cover with upholstery cleaner.
Do not use chemical solvents or strong detergents when cleaning
the seat mounted side air bag. Such products could contaminate
the side air bag system and affect performance of the side air bag in a
collision.
Woodtone trim
Wipe stains with a soft cloth and a multi-purpose cleaning solution.
Cleaning the overhead console
Clean with a damp cloth, then wipe dry with a dry cloth.
Avoid cleaner or polish that increases the gloss of the console. The dull
finish in this area helps protect the driver from undesirable windshield
reflection.
Inside windows
Use Ultra-Clear Spray Glass Cleaner (E4AZ-19C507±AA) for the inside
windows if they become fogged.
Maintenance and care
231