maintenance Mercury Villager 2000 s Repair Manual

Concerns are ineligible for review if the New Vehicle Limited Warranty
has expired at receipt of your application and, in certain states eligibility
is dependent upon the customer's possession of the vehicle.
Eligibility may differ according to state law. For example, see the unique
brochures for California, West Virginia, Georgia and Wisconsin
purchasers/lessees.
Board membership
The Board consists of:
²three consumer representatives
²a Ford or Lincoln Mercury dealership representative
Consumer candidates for Board membership are recruited and trained by
an independent consulting firm. The dealership Board member is chosen
from Ford and Lincoln Mercury dealership management, recognized for
their business leadership qualities.
What the Board needs
To have your case reviewed you must complete the application in the
DSB brochure and mail it to the address provided on the application
form. Some states will require you to use certified mail, with return
receipt requested.
Your application is reviewed and, if it is determined to be eligible, you
will receive an acknowledgment indicating:
²the file number assigned to your application
²the toll-free phone number of the DSB's independent administrator
Your dealership and a Ford Motor Company representative will then be
asked to submit statements.
To properly review your case, the Board needs the following information:
²legible copies of all documents and maintenance or repair orders
relevant to the case
²the year, make, model, and Vehicle Identification Number (VIN) listed
on your vehicle ownership license
²the date of repair(s) and mileage at the time of occurrence(s)
²the current mileage
²the name of the dealer(s) who sold or serviced the vehicle
²a brief description of your unresolved concern
Customer assistance
242

Accessory delay ..........................91
Air bag supplemental
restraint system .................132,133
and child safety seats ............134
description ..............................133
disposal ....................................137
driver air bag ..........................135
indicator light ......................8,136
operation .................................135
passenger air bag ...................135
Air cleaner filter .........200,201,233
Air conditioning ..........................22
automatic temperature
control system ..........................29
Air filter, cabin ..........................204
Antifreeze
(see Engine coolant) ................194
Anti-lock brake system
(see Brakes) .......................152,153
Anti-theft system ......................105
arming the system ..................105
disarming a
triggered system .....................107
disarming an untriggered
system .....................................107
Audio system (see Radio) .........40
Automatic transaxle .................155
driving with .............................156
fluid, adding ............................198
fluid, checking ........................198
fluid, refill capacities ..............233
fluid, specification ..................235
Auxiliary power point .................81
Axle
lubricant specifications ..........234
Battery .......................................201
acid, treating emergencies .....201
charging system warning light ..8
jumping a disabled battery ....180
maintenance-free ....................201
replacement, specifications ...233
servicing ..................................201Brakes ........................................152
anti-lock ............................152,153
anti-lock brake system
(ABS) warning light ..........10,153
brake warning light ....................9
fluid, checking and adding ....192
fluid, refill capacities ..............233
fluid, specifications ..........234,235
lubricant specifications ...234,235
parking ....................................153
shift interlock ..........................155
Break-in period .............................3
Capacities for refilling fluids ....233
Cargo cover ...............................110
Cargo net ............................109,110
CD changer .................................77
Certification Label ....................237
Child safety restraints ..............137
child safety belts ....................137
Child safety seats ......................138
in front seat ............................140
in rear seat .......................140,142
tether anchorage hardware ...144
Cleaning your vehicle ...............227
built-in child seat ...................232
engine compartment ..............229
exterior .............................228,229
exterior lamps .........................229
instrument panel ....................231
instrument panel lens ............231
interior ..............................231,232
mirrors .....................................229
plastic parts ............................229
safety belts ..............................232
washing ....................................227
waxing .....................................228
wheels ......................................228
windows ..................................231
wiper blades ............................230
woodtone trim ........................231
Climate control (see Air
conditioning or Heating) ............22
Index
251

safety information relating
to automotive fuels ................212
Fuses ...................................168,169
Garage door opener ...............93,99
Gas cap (see Fuel cap) ............214
Gas mileage
(see Fuel economy) .................217
Gauges .........................................13
engine coolant
temperature gauge ...................16
fuel gauge ..................................16
odometer ...................................15
speedometer .............................14
trip odometer ............................15
GAWR
(Gross Axle Weight Rating) .....160
calculating ...............................161
definition .................................160
driving with a heavy load ......160
location ....................................160
GVWR (Gross
Vehicle Weight Rating) .............160
calculating ........................160,161
definition .................................160
driving with a heavy load ......160
location ....................................160
Hazard flashers .........................167
Head restraints .........................112
Headlamps ...................................21
aiming ......................................227
autolamp system .......................22
bulb specifications ..................226
flash to pass ..............................22
high beam ..............................9,21
replacing bulbs .......................223
turning on and off ....................21
warning chime ..........................13
Heating ........................................22
heating and air
conditioning system .................22HomeLink universal
transceiver (see Garage
door opener) ...........93,94,95,96,97
Hood ..........................................187
Ignition ..................................82,235
Infant seats
(see Safety seats) .....................138
Inspection/maintenance
(I/M) testing ..............................221
Instrument panel
cleaning ...................................231
cluster ...................................8,231
lighting up
panel and interior .....................21
location of components ..............8
Jump-starting your vehicle ......180
Keys
key in ignition chime ...............12
positions of the ignition ...........82
Lamps
autolamp system .......................22
bulb replacement
specifications chart ................226
cargo lamps ...............................21
headlamps .................................21
headlamps, flash to pass ..........22
instrument panel, dimming .....21
interior lamps .........................100
replacing
bulbs ............222,223,224,225,226
Lane change indicator
(see Turn signal) ........................87
Liftgate ......................................108
Lights, warning and indicator ......8
air bag ..........................................8
anti-lock brakes (ABS) .....10,153
brake ............................................9
charging system ..........................8
cruise indicator .........................10
door ajar ......................................9
high beam ...................................9
low fuel ......................................10
Index
253

Item Information
Required fuel Unleaded fuel only - 87 octane
Fuel tank capacity 75.7L (20.0 gallons)
Engine oil capacity (includes filter
change)4.0L (4.2 quarts). Use Motorcraft
SAE 5W-30 Super Premium Motor
Oil, Ford specification
WSS-M2C153-H.
Tire size and pressure Refer to the Certification Label on
inside of driver's door.
Hood release Pull handle under the left side of
the instrument panel.
Coolant capacity
110.6L (11.2 quarts)
Power steering fluid capacity Fill to line on reservoir. Use
Motorcraft MERCONtAT F.
Automatic transmission fluid
capacity
28.3L (8.8 quarts). Use Motorcraft
MERCONtAT F.
1Use Ford Premium Engine Coolant (green in color). DO NOT USE Ford
Extended Life Engine Coolant (orange in color). Refer toAdding engine
coolant, in the Maintenance and Care chapter.
2Ensure the correct automatic transmission fluid is used. Transmission
fluid requirements are indicated on the dipstick or on the dipstick
handle. MERCONtand MERCONtV are not interchangeable. DO NOT
mix MERCONtand MERCONtV. Refer to your Scheduled Maintenance
Guide to determine the correct service interval.
Filling station information
256