service MINI Countryman 2011 (Mini Connected) Owner's Guide

MOBILITYMaintenance
202
Maintenance
MINI Maintenance System
The MINI Maintenance System supports the
preservation of the traffic and operating safety
of your MINI. The objective is to optimize efforts
with respect to minimal vehicle maintenance
costs.
If and when you come to sell your MINI, a com-
prehensive record of serv icing will prove a signif-
icant benefit.
Condition Based Service CBS
Sensors and special algorithms take the different
driving conditions of your MINI into account.
Condition Based Service uses this to determine
the current and future se rvice requirements. By
letting you define a service and maintenance
regimen that reflects your own individual
requirements, the system builds the basis for
trouble-free driving.
On the Control Display, you can have the
remaining times or distan ces for selected main-
tenance tasks and any le gally prescribed dates
displayed, page 59.
Service data in the remote control
Your vehicle continuously stores service-
requirement information in the remote control
while you are driving. Your MINI dealer can read
out this data from the remote control unit, and
propose an optimized maintenance approach.
Whenever you take your car in for servicing you
should therefore hand your MINI dealer the
remote control unit that you last used.
Make sure that the date is always set cor-
rectly, page 62; otherwise, the effective-
ness of Condition Based Service CBS is not
assured. <
Service and Warranty Information
Booklet for US mode ls and Warranty and
Service Guide Booklet for Canadian
models
Please consult your Service and Warranty Infor-
mation Booklet for US models and Warranty and
Service Guide Booklet for Canadian models for
additional information on service requirements.
The manufacturer of the MINI recom-
mends that you have service and repair
operations performed at your MINI dealer.
Take the time to ensure that these service pro-
cedures are confirmed by entries in your vehi-
cle's Service and Warran ty Information Booklet
for US models and Warranty and Service Guide
Booklet for Canadian models. These entries ver-
ify that your vehicle has received the specified
regular maintenance. <

MaintenanceMOBILITY
203
Socket for On-Board
Diagnosis OBD
The primary components that make up the
emissions can be checked by a device via the
OBD socket.
Emissions
The warning lamps come on. The vehicle
is producing higher emissions. You can
continue your journey, but moderate
your speed and exercise due caution.
Have the car checked as soon as possible.
Under certain circumstances, one of the lamps
will flash or light up continuously. This indicates
excessive misfiring or a malfunction in the
engine. If this happens, reduce your speed and
visit the nearest MINI dealer as soon as possible.
Severe misfiring can quickly lead to serious dam-
age of emissions-related components, espe-
cially the catalytic converter. In addition,
mechanical engine components can become
damaged.
If the fuel filler cap is not properly tight-
ened, the OBD system may conclude
that fuel vapors are escaping, causing
an indicator to light up. If the filler cap is then
tightened, the indicator should go out within a
few days.
Data memory
Your vehicle displays data about the operation,
malfunctions, and user settings. These data are
stored in the vehicle and can be partly stored in
the remote control; the da ta can be read b y su it-
able devices, in particular at your service center.
The data read out are used for supporting the
service processes and repair or for optimization
and development of vehicle functions.

MOBILITYCare
204
Care
Car-care products
Regular cleaning and care helps to maintain the
value of your MINI.
The manufacturer of your MINI recommends
using manufacturer-approved products to clean
and care for your vehicle.
Your MINI dealer would be pleased to advise
you on cleaning and care products and services
for your MINI.The ingredients of original MINI Care Prod-
ucts have been tested, and the products
have been tested in the laboratory and in prac-
tice. They offer optimum care and protection for
your vehicle. <
Do not use any cleansers containing alco-
hol or solvents as these may cause dam-
age. <
Cleaning agents may contain hazardous
or health-damaging substances. Follow
the warning and hazard instructions on the
packaging. For interior cleaning, always open
the doors or windows of the vehicle.
Do not use any products that are not intended
for cleaning the vehicle. <
External care
Washing your vehicle
Especially during the winter months the
vehicle should be frequently washed. Dirt
and road salt can damage the vehicle. <
After washing the vehicle, apply the
brakes briefly to dry them; otherwise,
water can reduce braking efficiency over the
short term and the brake rotors can corrode. <
Car washes
Preference should be given to cloth car washes.
Do not use automatic high-pressure car
washes; otherwise, water may drip into
the vehicle around the windows. <
Before driving in to the car wash, check if the sys-
tem is suitable for your MINI. Observe the fol-
lowing points:
> Vehicle dimensions, page 225
> If necessary: fold in the outside mirrors,
page 41
> Maximum permissible tire width
Avoid car washes with tracks higher than
4 in/10 cm; otherwise, the chassis could
be damaged. <
Preparations for driving into the car wash:
> Unscrew the rod antenna.
> Deactivate the rain sensor
* to prevent unin-
tentional wiping.
> Deactivate rear window wiper and protect it
from damage. Ask the car wash operator
about measures that can be taken to protect
the wipers.
> Remove additional atta chments, e.g. spoil-
ers or telephone antennas, if there is a pos-
sibility that they could be damaged.
> Inserting the remote control into the ignition
lock.
Automatic transmission
Before driving into the car wash, make sure that
the vehicle can roll:
1.Place the remote control, even with Comfort
Access, in the ignition lock.
2. Move the selector le ver to position N.
3. Release the parking brake.
4. Switch off the engine.

MOBILITYReplacing components
208
Replacing components
Wiper blades
Changing the front wiper blades
1.Fold out the wiper arm and hold it.
2. Press together the lo cking spring, arrows1,
and fold out the wiper blade, arrow 2.
3. Pull the wiper blade forward and out of the
catch mechanism.
4. Press the new wiper blade into the fixture
until it engages audibly.
To avoid damage, make sure that the
wiper arms are against the windshield
before you open the hood. <
Changing the rear wiper blade
1.Fold out the wiper arm and hold it.
2. Rotate the wiper blade toward the back as
far as it will go, arrow.
3. Press the wiper blade against the limit and
thus out of the mounting. 4.
Press the new wiper blade into the fixture
until it engages audibly.
Lamps and bulbs
Lamps and bulbs make an essential contribution
to vehicle safety. They should, therefore, be
handled carefully. The manufacturer of your
MINI recommends having your MINI dealer per-
form any work that you do not feel competent to
perform yourself or that is not described here.
Never touch the glass of new bulbs with
your bare fingers, as even minute
amounts of contaminatio n will burn into the
bulb's surface and reduce its service life. Use a
clean tissue, cloth or some thing similar, or hold
the bulb by its base. <
You can obtain a selectio n of replacement bulbs
at your MINI dealer.
When working on electrical systems,
always begin by switching off the con-
sumer in question; otherwise, short circuits
could result. To avoid possible injury or equip-
ment damage when replacing bulbs, observe
any instructions provided by the bulb manufac-
turer. <
Caring for headlamp s, refer to page205.
For any bulb replacement not described
below, contact a MINI dealer or a work-
shop that has specially trained personnel work-
ing in accordance with th e specifications of the
MINI manufacturer. <
For checking and adjusting headlamp aim,
please contact your MINI dealer. <
Light-emitting diodes LEDs
Light-emitting diodes installed behind translu-
cent lenses serve as the light sources for many of
the controls and displays in your vehicle. These
light-emitting diodes are related to conven-

Replacing componentsMOBILITY
209
tional laser diodes, and legislation defines them
as Class 1 light-emitting diodes.
Do not remove the covers or expose the
eyes directly to the unfiltered light source
for several hours; otherw ise, this could cause
irritation of the retina. <
Headlamp glass lens
In cool or humid weather, condensation may
occur on the interior of outside lights. The con-
densation disappears a short time after the light
is switched on. The headlamps do not need to
be changed. If a lot of moisture is present, e.g.
water droplets in the light, have them checked
by your service center.
Xenon lamps*
The service life of these bulbs is very long and
the probability of failure very low, provided that
they are not switched on and off an excessive
number of times. If a xenon lamp fails neverthe-
less, switch on the fog lamps and continue the
journey with great care, provided that local leg-
islation does not prohibit this.
Have any work on the xenon lamp system,
including bulb replac ement, carried out
only by a MINI dealer or a workshop that has
specially trained personnel working in accor-
dance with the specifications of the MINI manu-
facturer. Due to high voltage, there is a risk of
fatal injury if work on the xenon lamps is carried
out improperly. <
Halogen low beams and high beams
H13 bulb, 60/55 watts
The H13 bulb is pressurized. Therefore,
wear safety glasses an d protective gloves.
Otherwise, there is a risk of injury if the bulb is
damaged. <
Be careful when insta lling the cover; oth-
erwise, leaks could occur and cause dam-
age to the headlamp system. <
Accessing the lamp from the engine
compartment
The low-beam/high-beam bulb can be changed
from the engine compartment.
Removing the cover:
1.Press the tab.
2. Flip open the cover and take it out of the
holder.
Follow the same steps in reverse order to reat-
tach the cover. Be careful when insta lling the cover; oth-
erwise, leaks could occur and cause dam-
age to the headlamp system. <
Replacing the bulb
1.Turn the lamp counterclockwise, arrow 1,
and remove it, arrow 2.

MOBILITYGiving and receiving assistance
218
Giving and receiving assistance
Roadside Assistance
Roadside Assistance is available by phone
24 hours a day in many countries. You can
obtain assistance there in the event of a vehicle
breakdown.
First aid pouch*
Some of the articles co ntained in the first aid
pouch have a limited service life. Therefore,
check the expiration dates of the contents regu-
larly and replace any item s in good time, if nec-
essary.
The first aid pouch is located on the rear cargo
well by the left side trim panel or under the pull-
out floor panel.
Warning triangle*
In the cargo area under the loading sill.
To remove, open the two clasps.
Jump-starting
If the car's own battery is flat, your MINI's engine
can be started by connecting two jumper cables
to another vehicle's battery. You can also use
the same method to help start another vehicle.
Only use jumper cables with fully-insulated
clamp handles.
Do not touch any electrically live parts
wh en t he e ngine is run nin g, or a fatal acci-
dent may occur. Carefully adhere to the follow-
ing sequence, both to prevent damage to one or
both vehicles, and to guard against possible per-
sonal injuries. <
Preparation
1.Check whether the battery of the other vehi-
cle has a voltage of 12 volts and approxi-
mately the same capa citance in Ah. This
information can be found on the battery.
2. Switch off the engine of the support vehicle.
3. Switch off any consumers in both vehicles.
There must not be any contact between
the bodies of the two vehicles; otherwise,
there is a danger of shorting. <

Short commands for the voice activation systemREFERENCE
227
Short commands for the voice
activation system
General information
Instructions for the voice activation system, refer
to page 21.
Having the possible spoken commands read
aloud: {Voice commands } The following short commands apply to vehicles
with voice activation systems. They do not work
for equipment with which only the mobile
phone can be operated by voice.
Useful short commands
*
FunctionCommand
Accessing tone control
{Tone }
Accessing settings {Settings }
Accessing the computer {Onboard info }
Accessing contacts
*{ Contacts }
Displaying the phone book
*{ Phonebook }
Accessing services
*{ Assist }
Selecting destination entry
*{ Enter address}
Accessing route guidance
*{ Guidance }

Everything from A to ZREFERENCE
237
B
Background lighting, refer to
Ambient lighting 82
Backrests, refer to Seats 38
Backup lamps
– replacing bulb 211
Band-aids, refer to First aid pouch 218
Bar, refer to Tow-starting,
towing away 220
Base plate for telephone or mobile phone
– refer to Snap-in adapter 174
Bass sounds, refer to Tone control 131
Battery 216
– charging 216
– disposal 34,216
– jump-starting 218
– temporary power failure 216
Battery renewal
– remote control 34
Being towed 220
Belt tensioner, refer to Safety
belts 40
Belts, refer to Safety belts 40
Beverage holders, refer to
Cupholders 92
Black ice, refer to External
temperature warning 56
Blower, refer to Air flow rate 84,86
Bluetooth, activating/ deactivating 154,164
Bluetooth audio 146
– device pairing 146
– disconnecting an audio connection 148
– playback 147
– unpairing device 148
– What to do if... 148
Bottle holders, refer to Cupholders 92
Brake Assist 67
Brake fluid, refer to Service requirements 59 Brake lamps
– replacing bulbs
211
Brake pads, breaking in 96
Brake rotors 97
– brakes 96
– breaking in 96
Brake system 96
– breaking in 96
– disc brakes 97
– MINI Maintenance
System 202
Brakes
– ABS 67
– b
reaking in 96
– MINI Maintenance System 202
– parking brake 47
– service requirements 59
Brakes, refer to Braking
safely 97
Breakdown service, refer to Roadside Assistance 218
Break-in period 96
Breaking in the clutch 96
Brightness of Control
Display 65
Bulb changing, refer to Lamps and bulbs 208
Button for starting the engine 46
Buttons on the steering wheel 11
C
Calendar 179
– displaying appointment 180
– selecting calendar day 180
California Proposition 65
warning 5
Call
– accepting 157,168
– ending 157,168
– muting the microphone 158,170
– rejecting 157,168 Calling, refer to Phone
numbers, dialing 157,169
Can holders, refer to Cupholders 92
Capacities 226
Car battery, refer to Vehicle battery 216
Car care 204
Car key, refer to Keys/remote controls 26
Car phone
– installation location, refer to Center armrest 91
Car phone, refer to Telephone 154,163
Car radio, refer to Radio 132
Car wash
– before driving in 47
Car wash, care 204
Car washes 204
Care 204
– car washes 204
– car-care products 204
– CD/DVD drives 207
– external 204
– high-pressure washers 205
– internal 206
– leather 206
– manual washing 205
– upholstery and fabrics 206
– windows 205
– wiper blades 205
Cargo area 98
– capacity 226
– Comfort Access 33
– lamp 82
– opening from outside 30
– trunk lid, refer to Liftgate 30
Cargo area, expanding 98
Cargo area lamp 82
Cargo area li

d, refer to
Liftgate 30
Cargo area partition net, refer to Cargo net 100

REFERENCEEverything from A to Z
238
Cargo loading101
– securing cargo 102
– stowing cargo 102
– vehicle 98
Cargo net 100
Cargo, securing 102
Carpets, care 206
Catalytic conver ter, refer to
Hot exhaust system 96
CD, audio playback 140
CD player 140
– controls 130
– fast forward/reverse 141
– random order 141
– selecting a track 140
– switching on/off 130
– tone control 131
– volume 130
Center armrest 91
Center brake lamp 212
Center console, refer to Around the center
console 14
Center Rail 91
Center Rail, refer to Storage
compartments 91
Central locking system 27
– Comfort Access 32
– from inside 30
– from outside 27
– setting unlocking behavior 27
Changing bulbs 208
Changing the language on the Control Display 65
Changing the measurement
units on the Control
Display 58
Changing wheels 214
Chassis number, refer to Engine compartment 199
Check Control 62
Child restraint fixing system LATCH 44
Child restraint systems 43
Child seats 43
Child-safety locks 45Chrome parts, care
206
Chrome parts, refer to Care 204
Cigarette lighter 92
Cleaning headlamps 52
– washer fluid 53
Clock
– 12 h/24 h mode 61
– setting time 61
Closing
– f

rom inside 30
– from outside 27
Clothes hooks 92
Cockpit 10
Cold start, refer to Starting the engine 46
Comfort Access 32
– replacing the battery 34
– what to observe before
entering a car wash 34
Comfort area, refer to Around the center console 14
Compartment for remote control, refer to Ignition
lock 46
Computer 56
– displays on Control Display 57
Condensation, refer to When the vehicle is parked 98
Condition Based Service CBS 202
Configuring settings, refer to
Personal Profile 26
Connecting vacuum cleaner, refer to Connecting electrical
appliances 92
Consumption, refer to Average fuel consumption 56
Contacts 161,176
– deleting 162,179
– displaying 162
– editing 162
– exporting/importing 179
– new contact 178
Control Display
– adjusting brightness 65Control Display, refer to iDrive
– switching on/off
19
Control Display, refer to On- board computer
– adjusting brightness 65
Control Display, refer to On-board computer 16
Control stick, refer to On-board computer 16
Control unit, refer to On-board
computer 16
Controls and displays 10
Convenient access, refer to
Comfort Access 32
Convenient operation
– windows 28
Convenient star t, refer to
Starting the engine 46
Coolant 200
– checking level 201
– filling 201
– temperature 201
Coolant temperature 201
Coo

ling fluid, refer to
Coolant 200
Cooling, maximum 86
Copyright 2
Cornering light, refer to
Adaptive Light Control 80
Criteria for route 118
Cruise control
– indicator lamp 13
Cruising range 56
Cupholders 92
Curb weight, refer to Weights 226
Current fuel consumption 56
Current playback
– external devices 145
D
Dashboard instruments, refer
to Displays 12
Dashboard lighting, refer to
Instrument lighting 81
Dashboard, refer to Cockpit 10

Everything from A to ZREFERENCE
239
Data224
– capacities 226
– dimensions 225
– engine 224
– weights 226
Data memory 203
Date
– setting 62
– setting format 62
Daytime running lights 80
DBC Dynamic Brake Control, refer to Brake Assist 67
Deactivating front passenger
airbags 76
Deadlocking, refer to Locking 28
Defect
– door lock 29
– fuel filler flap 188
Defining a home address 178
Defogging windows 85,87
Defrost position, refer to
Defrosting windows 85,87
Defrosting windows 85,87
Defrosting windows and
removing condensation
– air conditioner 85
– automatic climate control 87
Defrosting windshield, refer to Defrosting windows 85,87
Destination address
– entering 109,115
Destination for navigation
– entering 109
– entering via map 114
Differential, breaking in 96
Digital radio, refer to HD Radio 133
Dimensions 225
Dipstick, engine oil 199
Direction announcements, refer to Voice
instructions 122
Direction instructions, refer to Voice instructions 122
Directional indicators, refer to Turn signals 50 Directory for navigation, refer
to Address book 111
Displacement, re fer to Engine
data 224
Display lighting, refer to Instrument lighting 81
Display, refer to On-board
computer controls 16
Displaying contact
pictures 17

8
Displaying special destinations 114
Displays 12
– instrument cluster 12
– on the Control Display 16
Displays and controls 10
Displays, care 207
Disposal
– of coolant 200
– remote control battery 34
– vehicle battery 216
Distance, refe r to Computer 57
Distance remaining to service, refer to Service
requirements 59
Distance to dest ination, refer
to Computer 57
Distance warning, refer to Park
Distance Control PDC 66
Door key, refer to Integrated
key/remote control 26
Door lock 29
Door lock, confirmation
signals 28
Doors, manual operation 29
DOT Quality Grades 194
Drinks holders, refer to Cupholders 92
Drive-off assistant, refer to Hill
Assist 69
Driving dynamics control, refer to Sport button 69
Driving lamps, refer to Parking lamps/low beams 79
Driving notes 96
Driving off on inclines, refer to Hill Assist 69 Driving stability control
systems 67
Driving through water 97
Driving tips, refer to Driving
notes 96
Dry air, refer to Cooling function 87
DSC Dynamic Stability Control 67
DTC Dynamic Traction
Control 68
Dynamic Brake Control DBC, refer to Brake Assist 67
Dynamic route guidance 125
Dynamic Stability Control DSC 67
Dynamic Traction Control DTC 68
E
Eject button, refer to Buttons
on the CD player 130
Electrical malfunction
– door lock 29
– fuel filler flap 188
Electronic brake-force distribution 67
Electronic Stability Program ESP, refer to Dynamic
Stability Control DSC 67
Emergency operation, refer to Manual operation
– door lock 29
– fuel filler flap 188
– transmission lock, automatic
transmission 50
Emergency services, refer to Roadside Assistance 218