service MINI Countryman 2011 User Guide

CommunicationsTelephone
120
Accepting a call
Press the button on the radio or on the steer-
ing wheel.
Alternative: Press the button.
Callrejecting
Press the button.
Ending a call
Press the button on the radio or on the steer-
ing wheel.
Alternative: Press the button.
Entering phone numbers
Dialing a number
1.Press the MENU button.
2. Press the button
3. Press the button.
4. Enter the desired phone number using the
0-9 buttons.
To delete the last digit:
Press the button.
5. Press the button on the radio or on the
steering wheel. Alternative:
Press the right rotary knob to dial the phone
number.
For your phone number to be displayed to the
person you are calling, the display of phone
numbers must be enabled by your service pro-
vider.
Keypad dialing
Use keypad dialing to gain access to network
services or to control de
vices, e.g. to remotely
access an answering machine. This requires the
DTMF code.
This function is available if a connection has
been established and the call is being made
using the hands-free system.
1. Press the button.
2. Enter the desired code using the 0-9 but-
tons.
3.
If needed, press and hold the but-
ton on the right or left side to enter special
characters.
Dialing a phone number from the phone
book or from phone numbers stored in a
list
Phone numbers dialed, incoming calls, and
phone book entries are stored in lists when the
mobile phone is connected to the vehicle via
Bluetooth. If the caller is entered in the phone
book, then the name of the entry is displayed
instead of the phone number.
Select the desired name from the list and estab-
lish the connection.
There are five available lists:
> "A-Z"
The entries of the phone book, the SIM
card
*, or the mobile phone, composed of a

CommunicationsTelephone
124
Deleting all entries
To listen to and select the entries:
Selecting an entry
Adjusting volume
Turn knob during announcement.
>The volume remains the same, even if the
volume of other audi o sources is changed.
> The volume is stored for the remote control
currently in use.
Notes
Do not use the voice activation system to initiate
an emergency call. In st ressful situations, the
voice and vocal pitch can change. This can
unnecessarily delay the establishment of a tele-
phone connection.
Ambient conditions
> Say the commands, numbers and letters
smoothly and with normal volume, empha-
sis and speed.
> Always say commands in the language of
the voice activation system.
> Keep doors, windows, glass sunroof
*/pan-
oramic sunroof
*, or convertible top* closed
to avoid noise interference. >
Avoid ambient noise in the vehicle while
speaking.
MINI contact*
When the ignition is switched on, several MINI
dealer phone numbers can be displayed.
>"Road Assist": roadside service
*, if you
require assistance in th e event of a flat tire.
> "Service": MINI dealer, for example if you
need to make a service appointment.
> "Cust Relat": MINI Hotline
* for information
about your vehicle.
Displaying phone numbers
1. Press the MENU button.
2. Press the button.
3. Turn the right rotary knob until the desired
phone number is displayed.
Snap-in adapter*
Installation location
In the center armrest.
Inserting snap-in adapter
1.Press the button and remove the cover.
1.
{Delete phonebook }.
The dialog for deleting phone book is
opened.
2. Confirm the query with {Yes }.
3. Confirm the query again with {Yes }.
1. {Read phonebook }.
The dialog for reading phone book is
opened.
2. Say {Dial number } when the desired
entry is read.
1. {Dial name }.
2. Say the name when prompted.
3. Confirm the query with {Yes }.

MobilityWheels and tires
130
Wheels and tires
Tire inflation pressures
Information for your safety
It is not merely the tires' service life, but also
driving comfort and, to a great extent, driving
safety that depend on the condition of the tires
and the maintenance of the specified tire pres-
sure.
Checking pressure
Check the tire inflation pressure regularly
and correct it, if necessary: at least twice a
month and before starting long trips. If you fail
to observe this precauti on you may be driving
on tires with incorrect ti re pressures, a condition
that can not only compromise your vehicle's
driving stability, but also l e a d t o t i r e d a m a g e a n d
the risk of an accident. Do not drive with
deflated, i.e. flat tires, except when using run-
flat tires. A flat tire will seriously impair your
vehicle's handling and braking response.
Att empt s to drive o n a flat t ire can lead to lo ss of
control over the vehicle. <
Check the tire inflation pressures only on cold
tires. This means after a maximum of 1.25 miles/
2 km driving or when the vehicle has been
parked for at least 2 hou rs. When tires are warm,
the tire inflation pressure is higher.
After adjusting the tire inflation pressure,
reinitialize the flat tire monitor, page 63,
or reset the Tire Pressure Monitor, page 65.<
Pressure specifications
The tables below provide all the correct inflation
pressures for the specifie d tire sizes at ambient
temperature.
The tire inflation pressures apply to the
tire sizes approved and the tire brands
recommended by the manufacturer of your
MINI. Your MINI dealer will be glad to advise
you. < For correct identification
of the right tire infla-
tion pressures, ob serve the following:
> Tire sizes for your vehicle
> Maximum allowable driving speed
Tire inflation pressures for driving up to
100 mph or 160 km/h
For normal driving up to 100 mph or 160 km/h
and to achieve optimum driving comfort, adjust
pressures to the respective tire inflation pres-
sures listed on the follo wing pages in the col-
umns for traveling speeds up to a maximum of
100 mph or 160 km/h.
These tire inflation pre ssures can also be found
on the driver's side door pillar when the driver's
door is open.
The maximum permitted speed for these
tire inflation pressures is 100 mph or
160 km/h. Do not exceed this speed; otherwise,
tire damage and accidents may occur. <
Tire inflation pressures for driving above
100 mph or 160 km/h
In order to drive at maximum speeds in
excess of 100 mph or 160 km/h, adjust
pressures to the respective tire inflation pres-
sures listed on the follo wing pages in the col-
umns for traveling speeds including those
exceeding 100 mph or 160 km/h. Otherwise,
tire damage and accidents could occur. <

MobilityWheels and tires
134
Tire identification marks
Knowledge of the labeling on the side of the tire
makes it easier to identify and choose the right
tires.
Tire size
Speed letter
Q = up to 100 mph or 160 km/h
T = up to 118 mph or 190 km/h
H = up to 131 mph or 210 km/h
V = up to 150 mph or 240 km/h
W = up to 167 mph or 270 km/h
Y = up to 186 mph or 300 km/h
Tire Identification Number
Tires with DOT codes meet the guidelines of the
US Department of Transportation.
DOT code:
Uniform Tire Quality Grading
Quality grades can be found where applicable
on the tire sidewall between tread shoulder and
maximum section width. For example:
Tread wear 200 Traction AA
Temperature A
DOT Quality Grades
Tread wear
Traction AA A B C
Temperature A B C
All passenger car tires must conform to
Federal Safety Requirements in addition
to these grades. <
Tread wear
The tread wear grade is a comparative rating
based on the wear rate of the tire when tested
under controlled conditions on a specified gov-
ernment test course. For example, a tire graded
150 would wear one and one-half (1 γ) times as
well on the government co urse as a tire graded
100. The relative performance of tires depends
upon the actual conditio ns of their use, how-
ever, and may depart significantly from the
norm due to variations in driving habits, service
practices and differences in road characteristics
and climate.
Traction
The traction grades, from highest to lowest, are
AA, A, B, and C.
Those grades represent the tire’s ability to stop
on wet pavement as measured under controlled
conditions on specified government test sur-
faces of asphalt and concrete. A tire marked C
may have poor traction performance.
The traction grade assigned to this tire is
based on straight-ahead braking traction
tests, and does not incl ude acceleration, corner-
ing, hydroplaning, or pe ak traction characteris-
tics. <
Temperature
The temperature grades are A, the highest, B,
and C, representing the tire's resistance to the
generation of heat and its ability to dissipate
heat when tested under controlled conditions
on a specified indoor labo ratory test wheel. Sus-
tained high temperature can cause the material
of the tire to degenerate and reduce tire life, and
excessive temperature can lead to sudden tire
e.g.
Nominal width in mm
Aspect ratio
in Ξ
Radial belt construction
Rim diameter in inches
Load rating,
not on ZR tires
Speed code letter, in
front of the R on ZR tires225/45 R 17 91 V
For instance:
Manufacturer's
code for tire make
Tire size and
tire design
Tire ageDOT xxxx xxx 0211

MobilityWheels and tires
136
Tire age
The manufacturing date of tires is contained in
the tire coding:
DOT ... 0211 means that the tire was manufac-
tured in week 2 of 2011.
For various reasons, such as the development of
brittleness, the manufacturer of your MINI rec-
ommends tire replacement after no more than
6 years, regardless of the actual wear of the
tires.
Run-flat tires*
The symbol identifying run-flat tires is a circle
with the letters RSC on the sidewall.
Run-flat tires comprise a conditionally self-sup-
porting tire and a special rim. The reinforcement
in the sidewalls ensures that the tire can con-
tinue to be used subject to certain restrictions,
even if depressurized.
For information on continui ng to drive with a flat
tire, refer to Indication of a flat tire, page 63.
New wheels and tires
Have new wheels and tires mounted only
by your MINI dealer or a specialized tire
shop that has specially trained personnel work-
ing in accordance with the specifications of the
MINI manufacturer. If this work is not carried out
properly, there is a danger of subsequent dam-
age and related safety haza rds. Make sure that
the new wheels are balanced. <
Retreaded tires
The manufacturer of your MINI recom-
mends that you avoid using retreaded
tires, as this could impair driving safety. The
causes for this include potentially different tire
casing structures and often wide variations in
tire age, which can resu lt in a limited service
life. <
Correct wheels and tires
The manufacturer of your MINI recom-
mends mounting only wheels and tires
that it has specifically approved for use on your
particular model. Although other wheels and
tires may theoretically have the same dimen-
sions, variations in factors such as manufactur-
ing tolerances can result in contact between tire
and bodywork, ultimately leading to serious
accidents. The manufacturer of your MINI can-
not evaluate non-approved wheels and tires to
determine if they are suited for use, and there-
fore cannot ensure the operating safety of the
vehicle if they are mounted. <
Your MINI dealer will be glad to inform you
about the correct wheel an d tire combination for
your vehicle.
The correct combin ation of wheels and tires is
also necessary to ensure reliable operation of
various vehicle systems such as ABS and DSC.
To maintain good handling and vehicle
response, use only tires of a single brand and
tread configuration. Afte r a tire has been dam-
aged, mount the previous wheel and tire combi-
nation again as soon as possible.
Wheels with Tire Pr essure Monitor TPM
electronics
When mounting new tires or changing over from
summer to winter tires, or vice versa, only use
wheels with TPM electronics; otherwise, the Tire
Pressure Monitor may not be able to detect a
puncture, refer to page 65. Your MINI dealer will
be glad to advise you.

MobilityUnder the hood
138
Under the hood
Never attempt to perform any service or
repair operations on your vehicle without
the required professional technical training. If
you are not familiar with the regulations to be
observed, have the necessary work on your
vehicle carried out only by a MINI dealer or a
workshop that has specially trained personnel
working in accordance with the specifications of
the MINI manufacturer. If this work is not carried
out properly, there is a danger of subsequent
damage and related safety hazards. <
Hood
Releasing
Pull the lever.
Do not clean the windshield and head-
lamps if the hood is unlocked as this may
damage the headlamp washer system
*. <
Opening
To avoid damage, make sure that the
wiper arms are against the windshield
before you open the hood. <
Press the release handle and open the hood.
Closing
Close the hood from a height of approx. 16 in/
40 cm with momentum. It must be clearly heard
to engage.
If you notice any signs while driving your
vehicle that the hood is not completely
closed, stop at once and close it securely.
Make sure that the closing path of the hood is
clear; otherwise, injuries may result. <

MobilityMaintenance
142
Maintenance
MINI Maintenance System
The MINI Maintenance System supports the
preservation of the traffic and operating safety
of your MINI. The objective is to optimize efforts
with respect to minimal vehicle maintenance
costs.
If and when you come to sell your MINI, a com-
prehensive record of serv icing will prove a signif-
icant benefit.
Condition Based Service CBS
Sensors and special algorithms take the different
driving conditions of your MINI into account.
Condition Based Service uses this to determine
the current and future se rvice requirements. By
letting you define a service and maintenance
regimen that reflects your own individual
requirements, the system builds the basis for
trouble-free driving.
In the tachometer, you can have the remaining
times or distances for selected maintenance
tasks and any legally prescribed dates displayed,
page 55.
Service data in the remote control
Your vehicle continuously stores service-
requirement information in the remote control
while you are driving. Your MINI dealer can read
out this data from the remote control unit, and
propose an optimized maintenance approach.
Whenever you take your car in for servicing you
should therefore hand your MINI dealer the
remote control unit that you last used.
Make sure that the date in the tachometer
is always set correctly, page 57; otherwise,
the effectiveness of Condition Based Service CBS
is not assured. <
Service and Warranty Information
Booklet for US mode ls and Warranty and
Service Guide Booklet for Canadian
models
Please consult your Service and Warranty Infor-
mation Booklet for US models and Warranty and
Service Guide Booklet for Canadian models for
additional information on service requirements.
The manufacturer of the MINI recom-
mends that you have service and repair
operations performed at your MINI dealer.
Take the time to ensure that these service pro-
cedures are confirmed by entries in your vehi-
cle's Service and Warran ty Information Booklet
for US models and Warranty and Service Guide
Booklet for Canadian models. These entries ver-
ify that your vehicle has received the specified
regular maintenance. <

MaintenanceMobility
143
Socket for On-Board
Diagnosis OBD
The primary components that make up the
emissions can be checked by a device via the
OBD socket.
Emissions
The warning lamps come on. The vehicle
is producing higher emissions. You can
continue your journey, but moderate
your speed and exercise due caution.
Have the car checked as soon as possible.
Under certain circumstances, one of the lamps
will flash or light up continuously. This indicates
excessive misfiring or a malfunction in the
engine. If this happens, reduce your speed and
visit the nearest MINI dealer as soon as possible.
Severe misfiring can quickly lead to serious dam-
age of emissions-related components, espe-
cially the catalytic converter. In addition,
mechanical engine components can become
damaged.
If the fuel filler cap is not properly tight-
ened, the OBD system may conclude
that fuel vapors are escaping, causing
an indicator to light up. If the filler cap is then
tightened, the indicator should go out within a
few days.
Data memory
Your vehicle displays data about the operation,
malfunctions, and user settings. These data are
stored in the vehicle and can be partly stored in
the remote control; the da ta can be read b y su it-
able devices, in particular at your service center.
The data read out are used for supporting the
service processes and repair or for optimization
and development of vehicle functions.

MobilityCare
144
Care
Car-care products
Regular cleaning and care helps to maintain the
value of your MINI.
The manufacturer of your MINI recommends
using manufacturer-approved products to clean
and care for your vehicle.
Your MINI dealer would be pleased to advise
you on cleaning and care products and services
for your MINI.The ingredients of original MINI Care Prod-
ucts have been tested, and the products
have been tested in the laboratory and in prac-
tice. They offer optimum care and protection for
your vehicle. <
Do not use any cleansers containing alco-
hol or solvents as these may cause dam-
age. <
Cleaning agents may contain hazardous
or health-damaging substances. Follow
the warning and hazard instructions on the
packaging. For interior cleaning, always open
the doors or windows of the vehicle.
Do not use any products that are not intended
for cleaning the vehicle. <
External care
Washing your vehicle
Especially during the winter months the
vehicle should be frequently washed. Dirt
and road salt can damage the vehicle. <
After washing the vehicle, apply the
brakes briefly to dry them; otherwise,
water can reduce braking efficiency over the
short term and the brake rotors can corrode. <
Car washes
Preference should be given to cloth car washes.
Do not use automatic high-pressure car
washes; otherwise, water may drip into
the vehicle around the windows. <
Before driving in to the car wash, check if the sys-
tem is suitable for your MINI. Observe the fol-
lowing points:
> Vehicle dimensions, page 177
> If necessary: fold in the outside mirrors,
page 36
> Maximum permissible tire width
Avoid car washes with tracks higher than
4 in/10 cm; otherwise, the chassis could
be damaged. <
Preparations for driving into the car wash:
> Unscrew the rod antenna.
> Deactivate the rain sensor
* to prevent unin-
tentional wiping.
> Deactivate rear window wiper and protect it
from damage. Ask the car wash operator
about measures that can be taken to protect
the wipers.
> Remove additional atta chments, e.g. spoil-
ers or telephone antennas, if there is a pos-
sibility that they could be damaged.
> Inserting the remote control into the ignition
lock.
Automatic transmission
Before driving into the car wash, make sure that
the vehicle can roll:
1.Place the remote control, even with Comfort
Access, in the ignition lock.
2. Move the selector le ver to position N.
3. Release the parking brake.
4. Switch off the engine.

MobilityReplacing components
148
Replacing components
Wiper blades
Changing the front wiper blades
1.Fold out the wiper arm and hold it.
2. Press together the lo cking spring, arrows1,
and fold out the wiper blade, arrow 2.
3. Pull the wiper blade forward and out of the
catch mechanism.
4. Press the new wiper blade into the fixture
until it engages audibly.
To avoid damage, make sure that the
wiper arms are against the windshield
before you open the hood. <
Changing the rear wiper blade
1.Fold out the wiper arm and hold it.
2. Rotate the wiper blade toward the back as
far as it will go, arrow.
3. Press the wiper blade against the limit and
thus out of the mounting. 4.
Press the new wiper blade into the fixture
until it engages audibly.
Lamps and bulbs
Lamps and bulbs make an essential contribution
to vehicle safety. They should, therefore, be
handled carefully. The manufacturer of your
MINI recommends having your MINI dealer per-
form any work that you do not feel competent to
perform yourself or that is not described here.
Never touch the glass of new bulbs with
your bare fingers, as even minute
amounts of contaminatio n will burn into the
bulb's surface and reduce its service life. Use a
clean tissue, cloth or some thing similar, or hold
the bulb by its base. <
You can obtain a selectio n of replacement bulbs
at your MINI dealer.
When working on electrical systems,
always begin by switching off the con-
sumer in question; otherwise, short circuits
could result. To avoid possible injury or equip-
ment damage when replacing bulbs, observe
any instructions provided by the bulb manufac-
turer. <
Caring for headlamp s, refer to page145.
For any bulb replacement not described
below, contact a MINI dealer or a work-
shop that has specially trained personnel work-
ing in accordance with th e specifications of the
MINI manufacturer. <
For checking and adjusting headlamp aim,
please contact your MINI dealer. <
Light-emitting diodes LEDs
Light-emitting diodes installed behind translu-
cent lenses serve as the light sources for many of
the controls and displays in your vehicle. These
light-emitting diodes are related to conven-