mileage NISSAN ALTIMA COUPE 2011 D32 / 4.G Warranty Booklet
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Page 4 of 61
Summary of Warranty Coverage*
0 miles90,000 miles
Basic Coverage 36 months / 36,000 miles
Corrosion Coverage (Perforation) 60 months / UNLIMITED MILEAGE
Powertrain Coverage 60 months / 60,000 miles
Federal Emission Performance 24 months / 24,000 miles
Federal Emission Defect 36 months / 36,000 miles
Federal Emission Long Term Defect 96 months / 80,000 miles
California Emission Performance 36 months / 50,000 miles**
California Emission Defect 36 months / 50,000 miles**
California Emission Long Term Defect 84 months / 70,000 miles**
Seat Belt 120 months/unlimited mileage
(Continued on next page)
* See the express terms of the appropriate warranty printed in this booklet, which terms control if there is a conflict with this chart.
**California Emissions for Altima-SULEV-PZEV, and Sentra-SULEV-PZEV ONLY: Warranty coverage is 15 years/150,000 miles, whichever occurs first.
WARRANTY COVERAGE AT A GLANCE
1
Page 7 of 61
ASSISTANCE OUTSIDE OF WARRANTY
In our continuing effort to convey our commitment to
service and customer satisfaction, Nissan may occa-
sionally offer to pay or reimburse for part or all of the cost
of making certain, specific repairs beyond or outside of
the terms of the warranty for some specific vehicle
models. (Some states refer to such programs as “ad-
justment programs”) . In such circumstances Nissan
mails notices to all known registered owners of affected
vehicles. You may additionally inquire of your authorized
Nissan Dealer or of Nissan directly at the number listed
below of the applicability of such programs to your
vehicle.Nissan may occasionally offer special assistance that
may pay for part or all of vehicle repairs beyond the
expiration of the limited warranty period on a case by
case basis. Should you experience unusual difficulties
with your vehicle please discuss the situation with your
dealer. If your dealer is unable to assist you, you may call
the Nissan Consumer Affairs Department at 1-800-
NISSAN-1 to discuss your concern. You will need to
provide the Model, Model Year, VIN (Vehicle Identifica-
tion Number) , mileage, maintenance history, a detailed
explanation of the concern, and why you believe that
Nissan should be responsible for the repair. Your re-
quest will be individually investigated and you will be
informed of Nissan’s decision.
Please review the
Supplement to the 2011 Nissan
Warranty Information Booklet & 2011 Nissan Own-
er’s Manual for important information concerning
consumer rights in your state.
4 NISSAN’S COMMITMENT TO CUSTOMER SATISFACTION
Page 9 of 61
Nissan makes available to you, and you are specifi-
cally required by Federal Law to use BBB AUTO
LINE [(800) 955-5100] before exercising rights or
seeking remedies under the Federal Magnuson-
Moss Warranty Act, 15 U.S.C. §2301, et. seq. You
are not required to first use BBB AUTO LINE if you
seek remedies not created by Title I of that Federal
law, except that you are required to first use BBB
AUTO LINE in good faith if you seek remedies cre-
ated by state law, including your state’s lemon law,
if applicable state law provides for using a 703
compliant or similar process before filing suit.
Please refer to pp. 2-3 of this booklet and the
Supplement to 2011 Nissan Warranty Information
Booklet & 2011 Nissan Owner’s Manualfor addi-
tional information.
THE WARRANTY BEGINS
The warranty period begins on the date the vehicle is
delivered to the first retail buyer or put into use, which-
ever is earlier.
FOR HOW LONG AND WHAT IS
COVERED
BASIC COVERAGE
The basic coverage period is 36 months or
36,000 miles, whichever comes first.
This warranty covers any repairs needed to
correct defects in materials or workmanship of
all parts and components of each new Nissan
vehicle supplied by Nissan except for the exclu-
sions or items listed under the caption “WHAT
IS NOT COVERED” or, if the part is covered by
one of the separate coverages described in the
following sections of this warranty, that specific
coverage applies instead of the basic cover-
age.
Bedliners will be repaired to commercially ac-
ceptable standards subject to the conditions
and limitations listed in WHAT IS NOT COV-
ERED.
POWERTRAIN COVERAGE
The Powertrain coverage period is 60 months
or 60,000 miles, whichever comes first.
This warranty covers any repairs needed to
correct defects in materials or workmanship.
Powertrain coverage applies to components
listed below, supplied by Nissan except for
those items listed under the caption “WHAT IS
NOT COVERED”.
ENGINE
Cylinder heads and block and all internal parts,
rocker covers and oil pan, valve train and front
cover, timing chain and tensioner, oil pump, water
pump and fuel pump, fuel injectors, intake and
exhaust manifolds and supercharger, flywheel,
seals, and gaskets. TRANSMISSION AND TRANSAXLE
Case and all internal parts, torque converter and
converter housing, automatic transmission control
module, transfer case and all internal parts, seals
and gaskets, clutch cover and housing, and elec-
tronic transmission controls.
DRIVETRAIN
Drive shafts, final drive housing and all internal
parts, propeller shafts, universal joints, bearings,
seals and gaskets.
RESTRAINT SYSTEM
Air bags and related electronic control systems.
CORROSION COVERAGE (PERFORATION
FROM CORROSION)
Any body sheet metal panel supplied by Nissan
found to have developed perforation (rust-
through) due to corrosion in normal use is covered
for 60 months, regardless of mileage, except for
those items listed under “WHAT IS NOT COV-
ERED”. No additional rust proofing applications
are required. Perforation is a condition in which
any body sheet metal panel has corroded from one
surface through to another.
TOWING COVERAGEIf your vehicle is inoperative due to the failure of a
warranted part, towing service to the nearest au-
thorized Nissan dealer is covered for 36 months or
36,000 miles, whichever comes first.
(Continued on next page)
6 2011 NEW VEHICLE LIMITED WARRANTY
Page 10 of 61
ADJUSTMENT COVERAGEService adjustments not usually associated with
the replacement of parts, such as wheel align-
ment, are covered only during the first 12 months
or 12,000 miles, whichever comes first.
REFRIGERANT RECHARGE ONLY COVERAGERefrigerant recharge not associated with the re-
pair or replacement of a warranted part is covered
only during the first 12 months, regardless of the
mileage.
NO CHARGE
Warranty repairs will be made at no charge for parts
and/or labor (except for tires, in which case you may pay
certain charges as noted above or as described in the
applicable tire warranty found later in this booklet) . Any
needed parts replacement will be made using
Genuine Nissan or Nissan approved new or re-
manufactured parts.
OBTAINING WARRANTY SERVICEYou must take the vehicle to an authorized Nissan
dealer in the United States or Canada during regular
business hours at your expense in order to obtain
warranty service. The names and addresses of au-
thorized Nissan dealers are listed in telephone direc-
tories.
If you require warranty service outside of the United
States (see terms under caption “APPLICABILITY”) ,
contact an authorized Nissan dealer in that country.
Note that complaints related to failure to comply with
proper use of the vehicle as described in the appli-
cable OWNER’S MANUAL (including the lack of
availability or use of proper fuel and fluids) , or the
vehicle’s lack of compliance with local regulations or
environmental requirements of any country (other
than the U.S., the listed U.S. territories or Canada)
are not covered by this warranty.
MAINTENANCE AND RECORDS
As a condition of this warranty, you are responsible for
properly using, maintaining and caring for your vehicle
as outlined in your OWNER’S MANUAL and your
NISSAN SERVICE & MAINTENANCE GUIDE, and
maintaining copies of all maintenance records & re-
ceipts for review by Nissan. Failure to do so is likely to
result in the denial of warranty coverage.
Evidence of the performance of the required mainte-
nance should be kept and presented as proof of such
maintenance in connection with related warranty re-
pairs. To assist you in maintaining appropriate records,
the maintenance log located in your NISSAN SERVICE
& MAINTENANCE GUIDE can be used along with
supporting repair invoices, receipts and other such
records.
WHAT IS NOT COVERED
DAMAGE, FAILURES OR CORROSION DUE TO
ACCIDENTS, MISUSE OR ALTERATIONS
This warranty does not cover damage, failures or corro-
sion resulting from:
Accident, theft, fire, driving through water (including
engine water ingestion) or misuse, which includes
racing of any sort whatsoever (Proper use is outlined
in your OWNER’S MANUAL) .
Alteration, tampering or improper repair.Installation of non-Nissan approved accessories or
components.
Improper installation of any Nissan approved or af-
termarket accessory or component.
Glass breakage, unless resulting from defects in
material or workmanship.
Normal wear and tear, including dings, dents, chips
or scratches.
ALTERED OR UNCERTAIN ODOMETER MILEAGE
This warranty does not cover repair of any vehicle or any
part of a vehicle whose odometer mileage has been
altered, or the odometer repaired or replaced and the
actual vehicle mileage cannot be correctly and readily
determined.
(Continued on next page)
2011 NEW VEHICLE LIMITED WARRANTY 7
Page 23 of 61
ORIGINAL EQUIPMENT PASSENGER
AND LIGHT TRUCK TIRES INCLUDING
RFT TIRES WITH RUN-FLAT
TECHNOLOGY ELIGIBILITY
This Limited Warranty covers BRIDGESTONE and FIR-
ESTONE brand passenger and light truck tires, includ-
ing RFT and temporary spare tires, originally installed by
the vehicle manufacturer on a new vehicle. You are
covered under the terms of this Limited Warranty if the
tire was produced after July 4, 2004 (DOT serial 2704
or later) and has been used only on the vehicle on which
it was originally installed in non-commercial service.
WHAT IS WARRANTED AND FOR HOW
LONG
Before wearing down to 2/32 inch (1.6 mm) remaining
original tread depth (i.e. worn down to the top of the
built-in indicators in the tread grooves) and within 6
years from the date of purchase (proof of purchase date
required; without proof of purchase date, then within 6
years from the date of tire manufacture) , for any reason
other than those excluded in the section entitled “What
This Limited Warranty Does Not Cover,” any eligible tire
that becomes unusable for any reason within the manu-
facturer’s control will be replaced with an equivalent
new tire on the basis set forth in this Limited Warranty.
WHAT THE WARRANTY DOES NOT
COVER
This Limited Warranty does not cover the following:1. Tire damage or irregular wear due to: A. Road hazards, including, without limitation:
Puncture, cut, impact break, stone drill, bruise,
bulge, snag, etc.
B. Improper use or operation, including, with-
out limitation: Improper inflation pressure, over-
loading, tire/wheel spinning, use of an improper
wheel, tire chain damage, misuse, misapplica-
tion, negligence, tire alteration, or for racing or
competition purposes.
C. Insufficient or improper maintenance, in-
cluding, without limitation: Failure to rotate tires
as recommended in this manual, wheel mis-
alignment, worn suspension components, im-
proper tire mounting or demounting, tire/wheel
assembly imbalance, or other vehicle condi-
tions, defects, or characteristics.
D. Contamination or degradation by petro-
leum products or other chemicals, fire or other
externally generated heat, or water or other
material trapped inside the tire during mounting
or inflation.
E. Improper repair. Improper repair voids this
Limited Warranty.
F. For RFT tires only, improper run-flat or
low tire pressure operation, including, with-
out limitation: Exceeding speed, distance, or
other run-flat/lowpressure operation limitations. 2. Rapid tread wear or wear-out. Original equipment
tires have no mileage warranty.
3. Weather/ozone cracking after 4 years from date of tire manufacture.
4. Ride disturbance or vibration after 1/32 inch (0.8 mm) of tread wear use.
5. Tires with sealant, balance, or other filler material that was not originally applied or inserted by the tire
manufacturer.
6. Tires used in commercial service.
7. Tires purchased and normally used outside the United States and Canada.
8. The cost of applicable federal, state, and local taxes.
9. Failure to follow any of the safety and maintenance recommendations or warnings contained in this
manual.
This Limited Warranty is in addition to and/or may be
limited by any other applicable written warranty you may
have received concerning special tires or situations.
REPLACEMENT PRICE
Radial passenger and light truck tires adjusted under
this Limited Warranty will be replaced free of charge
during the first 25% of tread wear or within 12 months
from the date of purchase (proof of purchase date
required; without proof of purchase date, then within 12
months from the date of tire manufacture) , whichever
occurs first. During the free replacement period, mount-
ing and balancing are included free of charge.
(Continued on next page)
20 BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
Page 24 of 61
To determine the replacement price after the free tire
replacement period, the percent of used tread wear is
multiplied by the current selling price for the replace-
ment tire(s) . The appropriate taxes, mounting, balanc-
ing, disposal fee, and other service charges may be
added to the adjustment replacement price.
In Canada, the tire will be adjusted at dealerships (sub-
ject to dealer discretion) at a predetermined “Adjust-
ment Price.”
REPLACEMENT WARRANTY
If you receive a replacement tire under this Limited
Warranty, it will be covered by the manufacturer’s war-
ranty, if any, given on that tire at that time.
WHERE TO GO
Tire adjustments under this Limited Warranty will only
be made at an authorized Bridgestone Firestone re-
tailer. Consult a phone directory (often listed in the
Yellow Pages underTire Dealersor the internet at
www.bridgestonetire.com for the location nearest you.
CONSUMER RIGHTS
This Limited Warranty gives you specific legal rights,
and you may also have other rights which vary from state
to state or in Canada from province to province.
CONDITIONS AND EXCLUSIONS
To the extent permitted by law, Bridgestone Firestone
North American Tire, LLC disclaims all other warranties,
including but not limited to the implied warranties of
merchantability and fitness for a particular purpose and
any liability for inconvenience, incidental, or consequen-
tial damages, loss of time, loss of vehicle use or, incon-
venience. Some states do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
This Limited Warranty applies only to consumers actually
using the tire in the United States and Canada. For
warranty conditions outside the United States and
Canada, see your local Bridgestone Firestone distributor.
Obligations under this policy may not be enlarged or
altered by anyone.
In accordance with Federal Law, this Limited Warranty
has been designated as a
Limited Warranty.” Nothing
in this Limited Warranty is intended to be a representa-
tion that tire failures cannot occur. This Limited War-
ranty is given in the United States by Bridgestone
Firestone North American Tire, LLC, 535 Marriott Dr.,
Nashville, TN 37214 and in Canada by Bridgestone
Firestone Canada Inc., 5770 Hurontario St., Suite 400,
Mississauga, Ontario, Canada L5R 3G5.
OWNER’S OBLIGATIONS
In order to keep this Limited Warranty valid, we require
you to have your tires regularly inspected and rotated
per the vehicle Owner’s Manual and to furnish proof of
same in order to receive an adjustment. Such proof
should show the date, mileage, and servicing location. A
sales receipt containing this information will suffice. It is
your obligation to maintain proper tire inflation pres-
sures as specified by the vehicle manufacturer and to
operate the vehicle within tire/vehicle load capacity and
speed limitations. It is also your obligation to maintain
proper wheel alignment and tire/wheel assembly bal-
ance. To request an adjustment, you must present the
tire to an authorized Bridgestone Firestone retailer.
Complete and sign the customer section of the Bridge-
stone Firestone North American Tire, LLC Limited War- ranty adjustment form and pay appropriate replacement
price, taxes, disposal fee, and service charges, if any.
ARBITRATION
You and Bridgestone Firestone North American Tire,
LLC agree that all claims, disputes, and controversies
between you and it, including any of its agents, employ-
ees, successors, or assigns, arising out of or in connec-
tion with this Limited Warranty, or any other warranties,
express or implied, including a failure of warranty and
the validity of this arbitration clause, but excluding
claims for personal injury or property damage, shall be
resolved by binding arbitration between you and it,
according to the formal dispute resolution procedures
of the National Arbitration Forum, under the Code of
Procedure then in effect. This arbitration will be con-
ducted as a document hearing. If you request any pro-
cedures beyond a document hearing, you will be re-
sponsible for all fees, including filing and administrative
fees, above and beyond the fees required for document
hearings. The arbitration between you and Bridgestone
Firestone North American Tire, LLC shall not include any
other customers, be combined or consolidated in any
fashion with arbitrations involving other customers, or
proceed in any form of class action in which the claims
of numerous customers are considered together. Any
award of the arbitrator(s) may be entered as a judgment
in any court of competent jurisdiction. The arbitrators
will have no authority to award punitive or other dam-
ages not measured by the prevailing party’s actual
damages, except as may be required by statute. Infor-
mation may be obtained and claims may be filed at any
office of the National Arbitration Forum or at P.O. Box
50191, Minneapolis, MN 55405.
(Continued on next page)
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
21
Page 28 of 61
B. You must pay for taxes and any additional servicesyou order at the time of adjustment plus any addi-
tional service that may be unique to your application,
e.g. Tire Pressure Monitoring System.
C. You must submit your claim on an approved claim form supplied by an authorized Goodyear or Dunlop
service facility. The form must be filled out com-
pletely and signed, where you the owner or your
authorized agent presented the tire for adjustment.
SAFETY WARNINGS
Property damage, serious injury or death may result
from:
TIRE FAILURE DUE TO UNDERINFLATION/
OVERLOADING/ MISAPPLICATION.
Follow the vehicle owner’s manual or tire placard in
vehicle.
TIRE FAILURE DUE TO IMPACT
DAMAGE/IMPROPER MAINTENANCE.
Tires should be inspected regularly by a qualified
technician for signs of damage, such as punctures or
impacts.
TIRE FAILURE DUE TO IMPROPER REPAIRS.
See Rubber Manufacturer’s Association (RMA) es-
tablished repair procedures at www.rma.org and/or
go to www.goodyear.com for information on proper
repair procedures.
EXPLOSION OF TIRE/RIM ASSEMBLY DUE
TO IMPROPER MOUNTING.
Only specially-trained persons should mount tires.
When mounting tires, use safety cage and clip-on
extension air hose to inflate.
FAILURE TO MOUNT RADIAL TIRES ON AP-
PROVED RIMS.
FAILURE TO DEFLATE SINGLE OR DUAL AS-
SEMBLIES COMPLETELY BEFORE DE-
MOUNTING.
TIRE SPINNING.
On slippery surfaces such as snow, mud, ice, etc.,
do not spin tires in excess of 35 mph (55 kph) , as
indicated on the speedometer.
EXCESSIVE WHEEL SPINNING.
This can also result in tire disintegration or axle
failure.
WARNING: Vehicle handling, traction, ride comfort and
other performance parameters may be significantly af-
fected by a change in tire size or type. Before replacing
tires, always consult and follow the vehicle owner’s
manual because some vehicle manufacturers prohibit
changing tire size. When selecting tires that are different
from the original equipment size make certain: (1) The
tires have adequate load carrying capacity based on the
vehicle placard, (2) The tires have sufficient inflation
pressure to carry the load and (3) There is proper clear-
ance with no interference points between the tire and
vehicle. The consumer must be aware to always drive
safely and obey all traffic laws. Avoid sudden, sharp turns
or lane changes. Failure to follow any of these warnings
may result in loss of control of the vehicle, leading to an
accident and serious injury or death.
TIRE CARE AND MAINTENANCE GUIDE
The easiest way to help ensure satisfactory mileage and
performance from your Goodyear or Dunlop tires is to
give them a simple but frequent (at least monthly) in-
spection for proper inflation, even treadwear, and the
presence of any damage.
DO MAINTAIN PROPER INFLATION
PRESSURE IN YOUR TIRES
Proper inflation pressure is necessary for optimum tire
performance, safety and fuel economy. To maintain
proper inflation pressure, frequently (at least monthly)
check tires (when they are cool) with an accurate tire
pressure gauge.*
For example, it is difficult to tell just by looking at radial
tires whether they are underinflated.
Furthermore, when operating a vehicle equipped with
radial tires, it is difficult to notice when a tire has gone
flat or nearly flat since the “feel” of the vehicle does not
change significantly.
*Evidence of air loss or repeated underinflation
always requires expert inspection to determine
the source of leakage and tire removal to deter-
mine repairability. To avoid injury, NEVER attempt to
reinflate a tire that has been run severely underinflated.
Progressive air loss may result from punctures, cuts,
curbing, impacts or partial bead unseating. Some fit-
ment causes for air loss are (1) incomplete bead seat-
ing, (2) bead tearing caused by a machine tool due to
insufficient lubrication or improper adjustment, (3) leak-
ing valve core or rubber valve components. These
should be replaced when problems are detected and
whenever tires are replaced.
(Continued on next page)
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 25
Page 33 of 61
3. HOW A PRO RATA PRICE IS
CALCULATED
The replacement tire price will be determined by multi-
plying the percentage of the usable tread worn by the
Dealers Selling Price (excluding all applicable taxes) at
the time of the adjustment or the Continental/General
brand current published Adjustment Base Price, which-
ever is lower. The usable tread is the original tread down
to the tread wear indicators (2/32nds of an inch of tread
remaining) . The Adjustment Base Price is intended to
fairly represent a Dealer’s Selling Price for the same or
comparable tire.
4. WHAT IS NOT COVERED BY THE
ADJUSTMENT POLICY
a.The following conditions are not covered:
Road Hazard: Cuts, snags, punctures, bruises or
impact breaks and any damage caused by puncture
or tire repair.
Ride/Vibration: After “Free Replacement Policy” (set
forth in section 2A) expires.
Tire Damage or Failure Resulting From Improper
Operation or Maintenance: Load, speed, and infla-
tion practices causing excessive operational tem-
peratures to exceed the tire capabilities.
Tire damage (including irregular treadwear) or failure
resulting from: improper mounting or demounting,
damaged rim, wheel alignment, tire trueing, chain
damage, brakes or any similar mechanical problem,
extreme temperature exposure, misuse, negligence,
and abusive driving such as tire spinning, racing or
accident damage. Tire failure resulting from intentional alterations: such
as adding a white inlay on a blackwall or sealant
materials.
Age Conditions: Weather checking/cracking cover-
age is for a maximum period of 48 months from the
date of purchase.
b. b. Continental/General Exclusions - Tire(s) submitted for an adjustment in service for
longer than 72 months from date of purchase*, are
not covered by this policy.
Tire(s) on any vehicle registered and normally oper-
ated outside the United States and Canada are not
covered under this Policy. For tires on vehicles nor-
mally operated outside the United States and
Canada, see the nearest Continental or General Tire
dealer or distributor for local coverage.
Tire(s) transferred from the vehicle on which they
were originally installed are not covered under this
Policy.
Company does not offer tread wearout coverage up
to a predetermined mileage under this Policy. Tire(s)
used in racing related activities or competitive
events are not covered by this Policy.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, WARRANTIES OF MER-
CHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. NO OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, ARE MADE OR IN-
TENDED BY COMPANY. COMPANY DISCLAIMS ALL
IMPLIED WARRANTIES, INCLUDING WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PAR- TICULAR PURPOSE. ANY IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, ANY WAR-
RANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED IN DURA-
TION TO THE DURATION OF THIS WRITTEN WAR-
RANTY. SOME STATES DO NOT ALLOW LIMITA-
TIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION MAY NOT AP-
PLY TO YOU.
NO COMPANY EMPLOYEE, RETAILER OR DEALER
HAS THE AUTHORITY TO MAKE ANY WARRANTY,
REPRESENTATION, PROMISE OR AGREEMENT ON
BEHALF OF COMPANY EXCEPT AS STATED IN THIS
LIMITED WARRANTY.
TO THE EXTENT PERMITTED BY LAW, COMPANY
DISCLAIMS LIABILITY FOR ALL CONSEQUENTIAL
AND INCIDENTAL DAMAGES. THE REMEDIES SET
FORTH IN THIS LIMITED WARRANTY ARE THE
SOLE AND EXCLUSIVE REMEDIES FOR BREACH
OF WARRANTY. SOME STATES DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES SO THE ABOVE
LIMITATIONS OR EXCLUSION MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LE-
GAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH MAY VARY FROM STATE TO STATE.
(Continued on next page)
30
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
Page 34 of 61
5. COMPANY’S OBLIGATIONS
Any replacement qualifying under this Adjustment
Policy will be made by any Continental/General brand
authorized dealer or vehicle dealer authorized to handle
Continental or General brand tire adjustments. Com-
pany will replace the tire pursuant to the terms of this
Adjustment Policy.
6. OWNER’S OBLIGATIONS
To make a claim under this Policy concerning any tire
which is covered by this Policy, you must present your
claim with the tire to any Continental or General brand
tire dealer or vehicle dealer authorized to handle Conti-
nental or General brand tires. For the nearest Continen-
tal or General brand tire dealer, check the Yellow Pages,
or use the Continental or General brand Internet ad-
dress, or one of the “800” numbers shown under “For
Customer Assistance.” To be eligible for the terms of
this Policy, you need to present your new vehicle regis-
tration form or new vehicle sales invoice showing date
of purchase. Tires replaced on an adjustment basis
become the property of Company. You will be required
to sign the Company Limited Warranty Claim Form or
dealer replacement sales receipt.
You are responsible for payment of all applicable taxes
demounting, mounting and balancing charges set forth
under this Policy. You are also responsible for payment
of local tire-disposal fees and any parts or service
regardless of mileage or months of service. This in-
cludes payment for tire rotation, alignment, towing, road
service, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air
pressure and for proper maintenance of the tire.
THE WARRANTOR
The warrantor of Continental and General brand tires is
Continental Tire North America, Inc., 1830 McMillan
Park Drive, Fort Mill, SC 29707.
For Customer Assistance:
1-800-847-3349 (Nationwide)
1-800-461-1776 (In Canada)
http://www.generaltire.com
http://www.continentaltire.com
SAFETY WARNING
Disregarding any of the safety precautions and in-
structions contained in the Owner’s Manual or the
Important Tire Safety Information in this booklet may
result in tire failure or explosion causing serious
personal injury or death.
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY31
Page 39 of 61
WHAT IS NOT COVERED BY THIS
LIMITED WARRANTY
(1)Mileage is not warranted.
(2) Damage due to road hazards, whether repair- able or not (such as cut, snag, bruise, impact
break, bulge, puncture, improper use of tire
chains, stone drill, chip, scale) . These types of
damages or air loss always require tire re-
moval and inspection by a qualified tire
professional.
(3) Irregular tread wear or rapid tread wear due to failure to rotate the tires at recommended in-
tervals or from vehicle misalignment.
(4) Damage resulting from improper repair materi- als or procedures such as rope type plugs.
Toyo does not warrant any inspection or repair
process. The repair is entirely the responsibil-
ity of the repairer and should be made in ac-
cordance with procedures as specified by the
Rubber Manufacturers Association (RMA) .
(5) Damage from incorrect mounting or dismount- ing of the tire, incorrect wheel size, water or
other material trapped inside the tire during
mounting or failure to balance the tires. (6) Damage or uneven tread wear from incorrect
inflation, overloading, fire, theft, defective me-
chanical conditions such as brakes, shocks,
rims, wreck or collision, misuse,
misapplication, negligence, willful damage or
abuse, vandalism, tire alteration, tire spinning,
racing or competition purposes.
(7) Damage, corrosion or rubber deterioration due to the use of oil-based chemicals, water-
based sealers, balancing substances, or flam-
mable gases.
(8) Uniformity problems such as ride, balance and vibration complaints after the first 25% of
tread wear.
(9) Replacement of four (4) or more tires from the same vehicle will not be accepted for ride dis-
turbance complaints i.e. vibration, out of
round, out of balance, pulling, noise, due to
the unlikely event of multiple tires with unifor-
mity problems.
(10) Claims for weather/ozone cracking after 5 years from the date of manufacture.
(11) Any tire which has been run with low air pres- sure or while flat.
(12) Tires used in commercial service.
(13) Tires on vehicles regularly operated outside the United States. (14) Claims made by anyone other than the original
retail purchaser of the vehicle.
(15) Tires with the D.O.T. identification number re- moved or rendered illegible.
(16) Any tire not presented and available for Toyo’s inspection.
(17) Any tire for which mileage and tire rotation records are not available or verifiable.
(18) Any tires worn beyond the wear bars (less than 2/32nds of an inch of tread remaining) .
(19) Tires not supplied as original equipment on new vehicles (refer to Owner’s Manual for
coverage) .
(20) “T” Type temporary spare tires used at speeds over 50 miles per hour, exhibiting such
damage.
(21) Dealer service charges are not covered for routine or required maintenance of the tires
such as alignments, rotation or balancing.
(22) The cost of applicable federal, state and local taxes and fees.
(23) Retreaded passenger and light truck tires are not warranted.
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36 TOYO TIRE LIMITED WARRANTY