NISSAN LEAF 2013 1.G Warranty Booklet
Page 31 of 36
Nissan North America, Inc. and your Nissan dealer
realize that there are numerous sources for parts and
accessories in today’s automotive parts aftermarket.
However, Genuine Nissan parts and accessories are
designed and manufactured to meet the same factory
fit, performance and quality specifications of your
The Parts Department of your Nissan dealership main-
tains a complete inventory of high quality Genuine
Nissan new and remanufactured replacement parts -
parts that are backed by one of the most comprehensive
parts warranties available in the automotive industry
To ensure that your warranty, maintenance and repair
parts requirements are satisfied as quickly as possible,
Nissan and the Nissan dealer organization maintain a
combined inventory consisting of several hundred mil-
lion dollars worth of readily available parts and popular
accessories. In the event a critical part is required that is
not stocked by your local dealership, Nissan’s ordering
system includes a computerized means of ensuring the
quickest possible shipment to Nissan dealers by the use
of expeditious handling and premium transportation - all
of which is supported by one of the most extensive and
efficient parts distribution systems in the United States.
Nissan North America, Inc., has a total of 11 Parts
Distribution Centers. Five Parts Distribution Centers
(Speed Centers) stock the highest demand 25,000 part
numbers. Four Parts Distribution Centers (Mega Cen-
ters) stock approximately 60,000 different parts, includ-
ing the 25,000 highest demand parts. Nissan’s Parts
Distribution Center in Memphis, Tennessee (Low Vol-
ume Center) maintains an inventory of 100,000 low
volume part numbers and services all Nissan dealersnationally. The Nissan Parts Redistribution Center in Mt.
Juliet, Tennessee, processes North American supplier
receipts and expedites high priority back ordered parts
direct to dealers. All Nissan parts distribution facilities
are linked via a computer system which searches and
fills orders to ensure coordinated parts ordering, inven-
tory and distribution of available parts.
The Nissan name represents quality and a commitment
to your satisfaction as a valued customer. So when you
select parts or accessories for your Nissan vehicle, see
your Nissan dealer. Only Nissan builds Nissan replace-
ment parts and accessories to exact factory specifica-
GENUINE NISSAN PARTS AND ACCESSORIES
Page 32 of 36
In order to help protect your vehicle against corrosion, it
is important that you care for your vehicle regularly,
following these suggestions:
Wash your vehicle regularly using cold clean water
and a mild vehicle wash soap.
If insects, tar or other similar deposits have accumu-
lated on your vehicle, wash it as soon as possible.
If you drive on salted or dust controlled roads, or if
you drive near the ocean, hose off the under carriage
at least once a month.
It is important that the drain holes in the lower edges
of the doors and rocker panels be kept clear.
If you detect any stone chips or scratches in the
paint, touch them up immediately.
If you do much driving on gravel roads, consider
installing mud or stone shields behind each wheel.
If your Nissan is damaged due to an accident or
similar cause which destroys the paint and protec-
tive coating, have your vehicle repaired as soon as
possible. The cost of such repairs is considered the
responsibility of the owner.
This corrosion warranty does not cover non-genuine
sheet metal parts or damage caused by the installa-
tion of such non-genuine sheet metal parts.
SEE YOUR OWNER’S MANUAL FOR FURTHER
CORROSION PROTECTION GUIDELINES 29
Page 33 of 36
Included with your Nissan purchase, Roadside Assis-
tance Benefits are available to you, 24 hours a day,
365 days a year, for emergency roadside assistance
should the need arise for any of the following items:
(One-way tow, loaner vehicle not included)
●Out of charge
All Roadside Assistance services are provided exclu-
sively by Cross-Country Motor Club, Inc., Boston, Mas-
sachusetts 02155, except in California, Oregon, Wis-
consin and Wyoming, where services are provided by
Cross-Country Motor Club of California, Inc., Boston,
HOW TO USE ROADSIDE ASSISTANCE
Should one of the disablements listed above occur,
simply call the toll free number, 1-877–NO GAS EV
(1–877–664–2738), and advise the Roadside Assis-
tance Representative of your name, the vehicle identifi-
cation number (VIN) of your car, your location, and the
nature of the problem. The VIN can be found imprinted
on a plate affixed to the upper dashboard on the driver’s
side of your vehicle. ON-SITE AND TOWING SERVICE
Depending on the type of vehicle problem you are
experiencing, the Roadside Assistance Representative
will determine the appropriate roadside assistance
and/or flatbed (towing) service to be dispatched. In
most cases, minor disablement services such as lock-
out service, etc., can be performed on-site so that you
can be on the road again as soon as possible. There is
no charge for the dispatch of on-site or towing service.
Any charges for the replacement of keys or non-
warranty items will be your responsibility at the time of
the repair or service. Whenever possible, flatbed (tow-
ing) service will be dispatched for mechanical disable-
ments or accident/collisions which render the vehicle
inoperative. There is no charge for the towing service.
Roadside Assistance will arrange to transport the ve-
hicle to the nearest Nissan LEAF certified dealer. War-
ranty covered repairs will be provided for under the
terms of the applicable Nissan New Vehicle Limited
Warranty. However, any non-warranty or
accident/collision repairs will be your responsibility.
Note: You may be required to sign a receipt at the time
of disablement to acknowledge receipt of the Roadside
Assistance service rendered.
EMERGENCY TRAVEL EXPENSE/TRIP INTER-
If you experience a mechanical breakdown more than
100 miles from your primary residence, you may be
eligible for the following reasonable trip interruption
●Costs to reunite the vehicle and owner, after war-
ranty repairs have been completed
The Roadside Assistance Representative, (toll free
number 1-877–NO GAS EV (1–877–664–2738), will
explain Emergency Travel Expense/Trip Interruption
benefits in detail and provide authorization of appropri-
ate benefits. In some situations you may be required to
pay for these benefits initially. If so, the representative
will provide instructions for reimbursement procedures.
You must keep records of these expenses and submit
them upon request. Emergency Travel Expense/Trip
Interruption Benefits are not available for
accident/collision and/or other non-warrantable dis-
Roadside Assistance is provided for all Nissan
LEAF vehicles from the date the vehicle is deliv-
ered to the first retail buyer or otherwise put into
use, whichever is earlier, for a period of
36 months/unlimited mileage.
Roadside Assistance is available to anyone operating
the Nissan LEAF vehicle with the authorization of the
owner. (For purpose of Roadside Assistance benefits,
“owner” includes the lessee of a leased vehicle.) These
services are transferable with the resale of the vehicle
for the time remaining on the original Nissan New Ve-
hicle Limited Warranty coverage period. Roadside As-
sistance is available throughout the lower 48 States and
(Continued on next page)
30 ROADSIDE ASSISTANCE
Page 34 of 36
Roadside Assistance is not a warranty and is not
provided under any Nissan warranty,but is a ser-
vice which is provided to you as part of the purchase of
a Nissan LEAF to minimize any unforeseen vehicle op-
eration inconvenience. Potential liability is expressly lim-
ited to the cost of the listed benefits and does not
extend to incidental or consequential damages such as
loss of use inconvenience, loss of pay, or commercial
Roadside Assistance benefits exclude any costs related
to repairs, parts replacement, labor, etc. which are
incurred as a result of accident/collision, vehicle abuse,
racing, vandalism or other items not covered by the
Nissan New Vehicle Limited Warranty. Also excluded
are services for snow tires, repair to studs, mounting or
demounting of snow chains, and any fines, fees or taxes
which are associated with impound towing as a result of
actual or alleged violation of any laws or regulations.
Complimentary rental car program
During the first 36 months/36,000 miles of service, your
participating Nissan LEAF certified dealer will provide
you with a complimentary rental vehicle when a warrant-
able repair is performed, subject to availability and the
eligibility requirements listed below.*
The eligibility Requirements for complimentary rental
vehicle are as follows:
●Only available for warrantable repairs during the first
36 months/36,000 miles of service, Basic Warranty
●You must be 21 years of age or older with a valid U.S.
●You must provide proof of primary insurance
●Other restrictions may apply to loan car including
mileage use and days use limitations.**
*Rental vehicle model subject to dealer availability.
**Ask your dealer for details.
Note: This program is NOT a warranty, and is NOT part
of the Nissan New Vehicle Limited Warranty and is
subject to change without notice at any time.
AutoValet (Concierge) Service: Roadside Assis-
tance will assist you in arranging for the following ser-
Assistance locating emergency lodging when away
from home at a hotel that best fits your needs.
Assistance obtaining flight information, e.g. flight
times and fares.
Assistance obtaining rental vehicles or taxi service
●Enhanced Directory Assistance
Assistance locating nearby service station. ATM,
and/or bank and provide telephone and address
we will attempt to contact those persons for whom
telephone numbers are provided in order to relay
All third-party cost associated with these benefits are
the customer’s responsibility.
ROADSIDE ASSISTANCE 31
Page 35 of 36
LONG TERM MECHANICAL
PROTECTION FOR YOUR NISSAN...
For extra peace of mind you can add Nissan’s own
Security+Plus® Vehicle Protection Plan which pro-
vides you with long term mechanical protection. Backed
by Nissan, and designed exclusively for Nissan owners,
Security+Plus® is available from your Nissan dealer in a
variety of comprehensive coverages.Just a few of its major features:
1. With Security+Plus®, you can choose from a
full spectrum of term options to fit your own-
ership (time) and driving (mileage) needs.
2. Repairs are performed at participating
Nissan LEAF certified dealerships through-
out the U.S., excluding U.S. Territories. Re-
pairs at these dealerships are performed by
factory trained technicians using Genuine
Nissan or Nissan approved new or remanu-
factured parts, to keep your vehicle in top
3. All new Security+Plus® Service Agreements
are transferable to subsequent owners, thus
ensuring flexibility of your investment and
enhancing the resale value of your Nissan. YOU SIMPLY CAN’T GET BETTER LONG-TERM
PROTECTION FOR YOUR MONEY THAN WITH
NISSAN’S SECURITY+PLUS® VEHICLE PRO-
Want complete peace of mind with superior benefits
and protection from mechanical breakdown? You may
qualify for a New Security+Plus service contract pro-
vided your vehicle is still within the new vehicle basic
limited warranty period (36 months/36,000 miles). To
learn more about roadside assistance, trip interruption,
rental assistance plus mechanical breakdown coverage
beyond your basic limited warranty period, please con-
tact your local Nissan LEAF certified Dealer about
Security+Plus® Vehicle Protection Plan.
Security+Plus® Service Agreements for
previously owned Nissan vehicles can
only be purchased from your authorized
Nissan LEAF certified dealership at the
time of vehicle sale.
32NISSAN’S SECURITY+PLUS® VEHICLE PROTECTION PLAN
Page 36 of 36
2013 L EAFTM
WARR ANTY INFORMATION BOOKLET
Nissan, the Nissan logo, and Nissan model names are Nissan trademarks.
©\f01\f Nissan North Ameri\ba, In\b. All rights reserved.Publi\bation No.: WB1E 0ZE0U0
Printing : November \f01\f (05) WB3E 0ZE0U0
1322827 Leaf Wrnty cover.indd 110/4/12 2:00 PM