mileage NISSAN LEAF 2013 1.G Warranty Booklet
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Page 5 of 36
Summary of Warranty Coverage1
0 miles100,000 miles
Basic Coverage 36 months / 36,000 miles
Corrosion Coverage (Perforation) 60 months / unlimited mileage
Powertrain Coverage 60 months / 60,000 miles
EV System Coverage 60 months / 60,000 miles
Lithium-ion Battery Coverage 96 months / 100,000 miles
Lithium-ion Battery Capacity Coverage 60 months / 60,000 miles
Seat Belt 120 months/unlimited mileage
1 See the express terms of the appropriate warranty printed in this booklet, which terms control if there is a conflict with this chart.
2WARRANTY COVERAGE AT A GLANCE
Page 8 of 36
ASSISTANCE OUTSIDE OF WARRANTY
In our continuing effort to convey our commitment to
service and customer satisfaction, Nissan may occa-
sionally offer to pay or reimburse for part or all of the cost
of making certain, specific repairs beyond or outside of
the terms of the warranty for some specific vehicle
models. (Some states refer to such programs as “ad-
justment programs”) . In such circumstances Nissan
mails notices to all known registered owners of affected
vehicles. You may additionally inquire of your authorized
Nissan Dealer or of Nissan directly at the number listed
below of the applicability of such programs to your
vehicle.Nissan may occasionally offer special assistance that
may pay for part or all of vehicle repairs beyond the
expiration of the limited warranty period on a case by
case basis. Should you experience unusual difficulties
with your vehicle please discuss the situation with your
dealer. If your dealer is unable to assist you, you may call
the Nissan Consumer Affairs Department at 1-877-NO
GAS EV (1-877-664-2738) to discuss your concern.
You will need to provide the Model, Model Year, VIN
(Vehicle Identification Number) , mileage, maintenance
history, a detailed explanation of the concern, and why
you believe that Nissan should be responsible for the
repair. Your request will be individually investigated and
you will be informed of Nissan’s decision.
Please also review the “Supplement to the 2013
Nissan Warranty Information Booklet & 2013
Nissan OWNER’S MANUAL ” for important infor-
mation concerning consumer rights in your state.
NISSAN’S COMMITMENT TO CUSTOMER SATISFACTION
5
Page 11 of 36
LITHIUM-ION BATTERY CAPACITY COVERAGE
In addition to the Lithium-Ion Battery Coverage for
defects in materials or workmanship, the Lithium-
Ion battery is also warranted against capacity loss
below nine bars of capacity as shown on the vehi-
cle’s battery capacity level gauge for a period of
60 months or 60,000 miles, whichever comes first.
This warranty covers any repairs needed to return
battery capacity to a level of nine remaining bars
on the vehicle’s battery capacity level gauge. If
possible, the Lithium-Ion battery components will
be repaired or replaced, and the original Lithium-
Ion battery will be returned to the vehicle. If nec-
essary, the Lithium-Ion battery will be replaced
with either a new or remanufactured Lithium-Ion
battery. Any repair or replacement made under this
Lithium-Ion Battery Capacity Coverage may not
return your Lithium-Ion battery to an “as new”
condition with all 12 battery capacity bars, but it
will provide the vehicle with a capacity level of nine
bars or more on the battery capacity level gauge.
This Lithium-Ion Battery Capacity Coverage is
subject to the exclusions listed under the heading
“WHAT IS NOT COVERED.”
CORROSION COVERAGE (PERFORATION
FROM CORROSION)
Any body sheet metal panel supplied by Nissan
found to have developed perforation (rust-
through) due to corrosion in normal use is covered
for 60 months, regardless of mileage, subject to
the exclusions listed under the heading “WHAT IS
NOT COVERED”. No additional rust proofing ap- plications are required. Perforation is a condition
in which any body sheet metal panel has corroded
from one surface through to another.
TOWING COVERAGE
If your vehicle is inoperative due to the failure of a
warranted part, during any of the New Vehicle
Limited warranties, including Emission and Seat-
belt warranties, towing service to the nearest au-
thorized Nissan LEAF certified dealer is covered.
Note: For additional information on towing please
see Roadside Assistance.
ADJUSTMENT COVERAGEService adjustments not usually associated with
the replacement of parts, such as wheel align-
ment, are covered only during the first 12 months
or 12,000 miles, whichever comes first.
REFRIGERANT RECHARGE ONLY COVERAGERefrigerant recharge not associated with the re-
pair or replacement of a warranted part is covered
only during the first 12 months, regardless of the
mileage.
NO CHARGE
Warranty repairs will be made at no charge for parts
and/or labor (except for tires, in which case you may pay
certain charges as noted above or as described in the
applicable tire warranty found later in this booklet) . Any
needed parts replacement will be made using Genuine
Nissan or Nissan approved new or remanufactured
parts. Nissan reserves the right to make changes at any
time, without notice, to production and service parts in
their specifications, colors, and materials, including those used in connection with warranty repairs. For this
reason, when approved by Nissan and at Nissan’s dis-
cretion, functionally equivalent replacement parts may
be used that do not exactly match the original produc-
tion part.
OBTAINING WARRANTY SERVICEYou must take the vehicle to an authorized Nissan
LEAF certified dealer in the United States or Canada
during regular business hours at your expense in
order to obtain warranty service. The names and
addresses of authorized Nissan LEAF certified deal-
ers are listed in telephone directories.
MAINTENANCE , DATA ACCESS, AND
RECORDS
As a condition of this warranty, you are responsible for
properly using, maintaining and caring for your vehicle
as outlined in your OWNER’S MANUAL and your
NISSAN LEAF SERVICE & MAINTENANCE GUIDE,
and maintaining copies of all maintenance records &
receipts for review by Nissan. You are required to per-
form annual EV Battery Usage Report at intervals of
12 months, 24 months, 36 months, 48 months,
60 months, 72 months, and 84 months. These EV
Battery Usage Reports can be performed by a Nissan
LEAF certified dealer or any qualified repair shop facility.
The 12 and 24 month EV Battery Usage Report will be
performed at no charge to the customer, provided the
work is done at a Nissan LEAF certified dealer. Any
damage or failure resulting from a failure to have these
required services performed, or that could have been
avoided had these services been performed, is not
covered under warranty.
(Continued on next page)
8 2013 NEW ELECTRIC VEHICLE LIMITED WARRANTY
Page 12 of 36
You are also required to provide consent to give Nissan
access to data stored on vehicle systems for the pur-
pose of vehicle diagnosis and repair. Failure to do so is
likely to result in denial of warranty coverage.
Evidence of the performance of the required mainte-
nance should be kept and presented as proof of such
maintenance in connection with related warranty re-
pairs. To assist you in maintaining appropriate records,
the maintenance log located in your NISSAN LEAF
SERVICE & MAINTENANCE GUIDE can be used along
with supporting repair invoices, receipts and other such
records.
WHAT IS NOT COVERED
GENERAL EXCLUSIONS
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
Failure to operate the vehicle in accordance with the
OWNER’S MANUAL.
Misuse, such as overloading, using the vehicle to
tow, driving over curbs, or using the vehicle as a
power source using equipment not authorized by
Nissan for this purpose.
Failure of a component not covered by warranty.Racing and competitive driving.Damage caused by car washes and pressure wash-
ers.
Theft, vandalism, fire, flooding, or immersion of bat-
tery in water or fluids.
Accident, collision, or being towed (Flat bed recom-
mended) .
Repairs performed by anyone other than a Nissan
LEAF certified dealer.
Glass breakage, unless resulting from defects in
material or workmanship.
Normal wear and tear, including dings, dents, chips,
or scratches.
Note: Complaints related to failure to comply with
proper use of the vehicle as described in the appli-
cable OWNER’S MANUAL (including the lack of
availability or use of proper fluid) , or the vehicle’s
lack of compliance with local regulations or environ-
mental requirements of any country (other than the
U.S. or Canada) are NOT covered by this warranty.
DAMAGE OR FAILURES DUE TO ALTERATION
OR MODIFICATION
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
Alteration, tampering, or improper repair.Installation of non-Nissan Approved accessories or
components.
Improper installation of any Nissan approved after-
market accessory or component.
A vehicle whose odometer mileage has been al-
tered, or the odometer repaired or replaced and the
actual vehicle mileage cannot be correctly and read-
ily determined.
SALVAGE TITLE
This limited warranty does not apply to any vehicle, and
is rendered void if the vehicle is (or ever has been)
issued a “salvage” or similar title under any state’s law;
or has ever been determined to be a “total loss” or
equivalent by any insurance company, such as by pay-
ment of a cash payment of claim in lieu of repairs
because of a determination that the cost of repairs
exceeded the actual cash value of the vehicle. LITHIUM-ION BATTERY
This warranty does not cover damage or failures result-
ing from or caused by:
Exposing a vehicle to ambient temperatures above
120F (49C) for over 24 hours.
Storing a vehicle in temperatures below -13F (-25C)
for over seven days.
Leaving your vehicle for over 14 days where the
lithium-ion battery reaches a zero or near zero state
of charge.
Physically damaging the lithium-ion battery or inten-
tionally attempting to reduce the life of the lithium-ion
battery.
Exposing the lithium-ion battery to contact with a
direct flame.
Immersing any portion of the lithium-ion battery in
water or fluids.
Opening the lithium-ion battery enclosure or having
it serviced by someone other than a Nissan LEAF
certified technician.
Neglecting to follow correct charging procedures.Use of incompatible charging devices.Consequential damage caused by the failure to re-
pair an existing problem.
GRADUAL CAPACITY LOSS
The Lithium-ion battery (EV battery) , like all lithium-ion
batteries, will experience gradual capacity loss with time
and use. Loss of battery capacity due to or resulting from
gradual capacity loss is NOT covered under this warranty
beyond the terms and limits specified in the LITHIUM-ION
BATTERY CAPACITY COVERAGE above. See your
OWNER’S MANUAL for important tips on how to maxi-
mize the life and capacity of the “Lithium-ion battery.”
(Continued on next page)
2013 NEW ELECTRIC VEHICLE LIMITED WARRANTY 9
Page 15 of 36
ORIGINAL EQUIPMENT PASSENGER
AND LIGHT TRUCK TIRES INCLUDING
RFT TIRES WITH RUN-FLAT
TECHNOLOGY ELIGIBILITY
This Limited Warranty covers BRIDGESTONE and
FIRESTONE brand passenger and light truck tires, in-
cluding RFT and temporary spare tires, originally in-
stalled by the vehicle manufacturer on a new vehicle.
You are covered under the terms of this Limited War-
ranty if the tire was produced after July 4, 2004 (DOT
serial 2704 or later) and has been used only on the
vehicle on which it was originally installed in non-
commercial service.
WHAT IS WARRANTED AND FOR HOW
LONG
Before wearing down to 2/32 inch (1.6 mm) remaining
original tread depth (i.e. worn down to the top of the
built-in indicators in the tread grooves) and within
6 years from the date of purchase (proof of purchase
date required; without proof of purchase date, then
within 6 years from the date of tire manufacture) , for any
reason other than those excluded in the section entitled
“What This Limited Warranty Does Not Cover,” any
eligible tire that becomes unusable for any reason within
the manufacturer’s control will be replaced with an
equivalent new tire on the basis set forth in this Limited
Warranty.
WHAT THE WARRANTY DOES NOT
COVER
This Limited Warranty does not cover the following:1. Tire damage or irregular wear due to: A. Road hazards, including, without limitation:
Puncture, cut, impact break, stone drill, bruise,
bulge, snag, etc.
B. Improper use or operation, including, with-
out limitation: Improper inflation pressure, over-
loading, tire/wheel spinning, use of an improper
wheel, tire chain damage, misuse, misapplica-
tion, negligence, tire alteration, or for racing or
competition purposes.
C. Insufficient or improper maintenance, in-
cluding, without limitation: Failure to rotate tires
as recommended in this manual, wheel mis-
alignment, worn suspension components, im-
proper tire mounting or demounting, tire/wheel
assembly imbalance, or other vehicle condi-
tions, defects, or characteristics.
D. Contamination or degradation by petro-
leum products or other chemicals, fire or other
externally generated heat, or water or other
material trapped inside the tire during mounting
or inflation.
E. Improper repair. Improper repair voids this
Limited Warranty.
F. For RFT tires only, improper run-flat or
low tire pressure operation, including, with-
out limitation: Exceeding speed, distance, or
other run-flat/lowpressure operation limitations. 2. Rapid tread wear or wear-out. Original equipment
tires have no mileage warranty.
3. Weather/ozone cracking after 4 years from date of tire manufacture.
4. Ride disturbance or vibration after 1/32 inch (0.8 mm) of tread wear use.
5. Tires with sealant, balance, or other filler material that was not originally applied or inserted by the tire
manufacturer.
6. Tires used in commercial service.
7. Tires purchased and normally used outside the United States and Canada.
8. The cost of applicable federal, state, and local taxes.
9. Failure to follow any of the safety and maintenance recommendations or warnings contained in this
manual.
This Limited Warranty is in addition to and/or may be
limited by any other applicable written warranty you may
have received concerning special tires or situations.
REPLACEMENT PRICE
Radial passenger and light truck tires adjusted under
this Limited Warranty will be replaced free of charge
during the first 25% of tread wear or within 12 months
from the date of purchase (proof of purchase date
required; without proof of purchase date, then within
12 months from the date of tire manufacture) , which-
ever occurs first. During the free replacement period,
mounting and balancing are included free of charge.
(Continued on next page)
12 BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
Page 16 of 36
To determine the replacement price after the free tire
replacement period, the percent of used tread wear is
multiplied by the current selling price for the replace-
ment tire(s) . The appropriate taxes, mounting, balanc-
ing, disposal fee, and other service charges may be
added to the adjustment replacement price.
In Canada, the tire will be adjusted at dealerships (sub-
ject to dealer discretion) at a predetermined “Adjust-
ment Price.”
REPLACEMENT WARRANTY
If you receive a replacement tire under this Limited
Warranty, it will be covered by the manufacturer’s war-
ranty, if any, given on that tire at that time.
WHERE TO GO
Tire adjustments under this Limited Warranty will only
be made at an authorized Bridgestone Firestone re-
tailer. Consult a phone directory (often listed in the
Yellow Pages under “Tire Dealers” or the internet at
www.bridgestonetire.com for the location nearest you.
CONSUMER RIGHTS
This Limited Warranty gives you specific legal rights,
and you may also have other rights which vary from state
to state or in Canada from province to province.
CONDITIONS AND EXCLUSIONS
To the extent permitted by law, Bridgestone Firestone
North American Tire, LLC disclaims all other warranties,
including but not limited to the implied warranties of
merchantability and fitness for a particular purpose and
any liability for inconvenience, incidental, or consequen-
tial damages, loss of time, loss of vehicle use or, incon-
venience. Some states do not allow the exclusion orlimitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
This Limited Warranty applies only to consumers actually
using the tire in the United States and Canada. For
warranty conditions outside the United States and
Canada, see your local Bridgestone Firestone distributor.
Obligations under this policy may not be enlarged or
altered by anyone.
In accordance with Federal Law, this Limited Warranty
has been designated as a “Limited Warranty.” Nothing
in this Limited Warranty is intended to be a representa-
tion that tire failures cannot occur. This Limited War-
ranty is given in the United States by Bridgestone
Firestone North American Tire, LLC, 535 Marriott Dr.,
Nashville, TN 37214 and in Canada by Bridgestone
Firestone Canada Inc., 5770 Hurontario St., Suite 400,
Mississauga, Ontario, Canada L5R 3G5.
OWNER’S OBLIGATIONS
In order to keep this Limited Warranty valid, we require
you to have your tires regularly inspected and rotated
per the vehicle OWNER’S MANUAL and to furnish
proof of same in order to receive an adjustment. Such
proof should show the date, mileage, and servicing
location. A sales receipt containing this information will
suffice. It is your obligation to maintain proper tire infla-
tion pressures as specified by the vehicle manufacturer
and to operate the vehicle within tire/vehicle load ca-
pacity and speed limitations. It is also your obligation to
maintain proper wheel alignment and tire/wheel assem-
bly balance. To request an adjustment, you must present
the tire to an authorized Bridgestone Firestone retailer.
Complete and sign the customer section of the Bridge-
stone Firestone North American Tire, LLC Limited War-ranty adjustment form and pay appropriate replacement
price, taxes, disposal fee, and service charges, if any.
ARBITRATION
You and Bridgestone Firestone North American Tire,
LLC agree that all claims, disputes, and controversies
between you and it, including any of its agents, employ-
ees, successors, or assigns, arising out of or in connec-
tion with this Limited Warranty, or any other warranties,
express or implied, including a failure of warranty and
the validity of this arbitration clause, but excluding
claims for personal injury or property damage, shall be
resolved by binding arbitration between you and it,
according to the formal dispute resolution procedures
of the National Arbitration Forum, under the Code of
Procedure then in effect. This arbitration will be con-
ducted as a document hearing. If you request any pro-
cedures beyond a document hearing, you will be re-
sponsible for all fees, including filing and administrative
fees, above and beyond the fees required for document
hearings. The arbitration between you and Bridgestone
Firestone North American Tire, LLC shall not include any
other customers, be combined or consolidated in any
fashion with arbitrations involving other customers, or
proceed in any form of class action in which the claims
of numerous customers are considered together. Any
award of the arbitrator(s) may be entered as a judgment
in any court of competent jurisdiction. The arbitrators
will have no authority to award punitive or other dam-
ages not measured by the prevailing party’s actual
damages, except as may be required by statute. Infor-
mation may be obtained and claims may be filed at any
office of the National Arbitration Forum or at P.O. Box
50191, Minneapolis, MN 55405.
(Continued on next page)
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
13
Page 21 of 36
At this stage, your tires must be replaced. Tires
worn beyond this stage are dangerous.
* Provided by and published at the request of the tire
manufacturers/warrantors.
HAZARDS
Objects in the road that threaten a tire should be safely
avoided. These objects are potholes, glass, metal,
rocks, wood debris and the like. Unavoidable contact
should prompt a thorough tire inspection.
You may not always recall hitting an object that can
damage or injure your tires. If while driving your vehicle
experiences any unusual vibrations, ride disturbance or
noise and/or you suspect that possible damage to the
tires or vehicle has occurred,DO NOT JAM OR LOCK
YOUR BRAKES! Rather reduce your speed and drive
with caution until you can safely pull off the road. Stop
and inspect the tires. If the tire is underinflated or
damaged, deflate, remove the tire and rim assembly and
replace it with your spare. If you cannot detect a cause,
have the vehicle towed to the nearest vehicle or tire
dealer to have the vehicle inspected.
REPAIRING, MOUNTING AND
DEMOUNTING OF TIRES
Do not attempt to repair, mount or demount a tire
yourself. Tire changing can be dangerous and must be
done by professionally trained persons using proper
tools and procedures as specified by the Rubber Manu-
facturers Association (RMA) . Follow these mounting
recommendations. Your tires should be mounted on
wheels of correct size and type and which are in good, clean condition. Bent, chipped or rusted wheels may
cause tire damage. The inside of the tire must be free
from foreign materials.
Have your dealer check the
wheels before mounting new tires. Mismatched
tires and rims can explode during mounting. Also, mis-
matched tires and rims can result in dangerous tire
failure on the road. If a tire is mounted by error on the
wrong-sized rim, do not remount it on the proper rim -
scrap it. It may be damaged internally (which is not
externally visible) by being dangerously stretched and
could fail on the highway.
Old valves may leak. When new tubeless tires are
mounted, have new valves of the correct type installed.
Tubeless tires must be mounted only on wheels de-
signed for tubeless tires, i.e., wheels which have safety
humps or ledges.
Never perform a temporary repair, use an innertube or
inject sealant as a permanent substitute for a proper
repair. Only qualified persons should repair tires.
Be sure that all your valves have suitable valve caps.
This will keep valve cores clean and clear and guard
against leakage.
REPAIRS - WHENEVER POSSIBLE, SEE A TIRE
DEALER AT ONCE. Some tire manufacturers do not
warrant any inspection or repair process. The repair is
entirely the responsibility of the repairer. Punctures in
the tread of a passenger tire which do not exceed 1/4 of
an inch (6 mm) in diameter can usually be repaired by
following the Rubber Manufacturer’s Association
(RMA) Passenger and Light Truck Repair procedures.
Contact the manufacturer of your tires for its position
and assistance as to the acceptable location for a proper repair and the repair of speed rated tires.
Do not
use plug repairs. They may cause further damage
to the tire. They are not always air tight and the
plug may fail. Do not exceed posted speed limits on
any repaired tire. Certain tire manufacturers speed rat-
ings are voided if the tire is repaired.
Although a tire was properly repaired, internal structural
damage resulting from the puncture may have occurred.
Sometime later the damage may cause the tire to be
removed from service.
If the tire has a puncture in the tread which exceeds
1/4 inch (6 mm) , the tire must be replaced. If any tire has
sustained a puncture, have the tire inspected internally
by a tire dealer for possible damage that may have
occurred.
Improper mounting and inflation procedures can cause
an explosion of the tire/rim assembly. Only specially
trained persons should perform these tasks. Contact
your tire store or dealer for assistance.
CAUTION -Never, under any circumstance, intro-
duce a flammable substance into a tire.
WHEEL ALIGNMENT AND BALANCING
Wheel alignment and balancing are important for safety
and maximum mileage from your tires. Check how your
tires are wearing at least once a month. If your tires are
wearing unevenly, such as the inside shoulder of the tire
wearing faster than the rest of the tread, or if you detect
excessive vibration, your vehicle may be out of align-
ment or balance. These conditions not only shorten the
life of your tires, but adversely affect the handling char-
(Continued on next page)*Provided by and published at the request of the tire manufacturers/warrantors.
18 IMPORTANT TIRE SAFETY INFORMATION1
Page 23 of 36
TIRE ALTERATIONS
Do not perform any alterations on your tires. Alterations
may prevent proper performance, leading to tire dam-
age, which can result in an accident. Tires which be-
come unserviceable due to alterations such as truing,
whitewall inlays, addition of balancing or sealant liquids,
may be excluded from warranty coverage. Consult your
tire warranty.
TIRE STORAGE
All tires should be stored in a cool dry place indoors so
that there is no danger of water collecting inside them.
When tires are stored they should be stored in a cool
place away from sources of heat and ozone such as hot
pipes and electric generators. Be sure that surfaces on
which tires are stored are clean and free from grease,
gasoline or other substances which could deteriorate
the rubber. (Tires exposed to these materials during
storage or driving could be subject to sudden failure.)
To Avoid Damage to your Tires and Possible
Accident:
●Check tire pressure at least once a month when
tires are cold and before long trips.
● Do not underinflate/overinflate.
● Do not overload.
● Drive at moderate speeds, observe legal limits.
● Avoid driving over potholes, obstacles, curbs or
edges of pavement.
● Avoid excessive wheel spinning.
● If you see any damage to a tire, replace with
spare and see the tire manufacturer’s dealer or
your Nissan dealership.
For further information, the Consumer Tire Guideon
passenger tire care, safety and mileage performance is
available in the United States by writing the Tire Industry
Safety Council, Box 1801, Washington, D.C. 20013.
20 IMPORTANT TIRE SAFETY INFORMATION1
Page 33 of 36
ROADSIDE ASSISTANCE
Included with your Nissan purchase, Roadside Assis-
tance Benefits are available to you, 24 hours a day,
365 days a year, for emergency roadside assistance
should the need arise for any of the following items:
●Mechanical Breakdown
●Tire Failure
●Accident/Collision
(One-way tow, loaner vehicle not included)
●Out of charge
●Lock-out service
All Roadside Assistance services are provided exclu-
sively by Cross-Country Motor Club, Inc., Boston, Mas-
sachusetts 02155, except in California, Oregon, Wis-
consin and Wyoming, where services are provided by
Cross-Country Motor Club of California, Inc., Boston,
Massachusetts 02155.
HOW TO USE ROADSIDE ASSISTANCE
Should one of the disablements listed above occur,
simply call the toll free number, 1-877–NO GAS EV
(1–877–664–2738), and advise the Roadside Assis-
tance Representative of your name, the vehicle identifi-
cation number (VIN) of your car, your location, and the
nature of the problem. The VIN can be found imprinted
on a plate affixed to the upper dashboard on the driver’s
side of your vehicle. ON-SITE AND TOWING SERVICE
Depending on the type of vehicle problem you are
experiencing, the Roadside Assistance Representative
will determine the appropriate roadside assistance
and/or flatbed (towing) service to be dispatched. In
most cases, minor disablement services such as lock-
out service, etc., can be performed on-site so that you
can be on the road again as soon as possible. There is
no charge for the dispatch of on-site or towing service.
Any charges for the replacement of keys or non-
warranty items will be your responsibility at the time of
the repair or service. Whenever possible, flatbed (tow-
ing) service will be dispatched for mechanical disable-
ments or accident/collisions which render the vehicle
inoperative. There is no charge for the towing service.
Roadside Assistance will arrange to transport the ve-
hicle to the nearest Nissan LEAF certified dealer. War-
ranty covered repairs will be provided for under the
terms of the applicable Nissan New Vehicle Limited
Warranty. However, any non-warranty or
accident/collision repairs will be your responsibility.
Note: You may be required to sign a receipt at the time
of disablement to acknowledge receipt of the Roadside
Assistance service rendered.
EMERGENCY TRAVEL EXPENSE/TRIP INTER-
RUPTION BENEFITS
If you experience a mechanical breakdown more than
100 miles from your primary residence, you may be
eligible for the following reasonable trip interruption
benefits:
●Meals
●Lodging
●Substitute transportation
●Costs to reunite the vehicle and owner, after war-
ranty repairs have been completed
The Roadside Assistance Representative, (toll free
number 1-877–NO GAS EV (1–877–664–2738), will
explain Emergency Travel Expense/Trip Interruption
benefits in detail and provide authorization of appropri-
ate benefits. In some situations you may be required to
pay for these benefits initially. If so, the representative
will provide instructions for reimbursement procedures.
You must keep records of these expenses and submit
them upon request. Emergency Travel Expense/Trip
Interruption Benefits are not available for
accident/collision and/or other non-warrantable dis-
ablements.
COVERAGE
Roadside Assistance is provided for all Nissan
LEAF vehicles from the date the vehicle is deliv-
ered to the first retail buyer or otherwise put into
use, whichever is earlier, for a period of
36 months/unlimited mileage.
Roadside Assistance is available to anyone operating
the Nissan LEAF vehicle with the authorization of the
owner. (For purpose of Roadside Assistance benefits,
“owner” includes the lessee of a leased vehicle.) These
services are transferable with the resale of the vehicle
for the time remaining on the original Nissan New Ve-
hicle Limited Warranty coverage period. Roadside As-
sistance is available throughout the lower 48 States and
Hawaii.
(Continued on next page)
30 ROADSIDE ASSISTANCE
Page 34 of 36
EXCLUSIONS
Roadside Assistance is not a warranty and is not
provided under any Nissan warranty,but is a ser-
vice which is provided to you as part of the purchase of
a Nissan LEAF to minimize any unforeseen vehicle op-
eration inconvenience. Potential liability is expressly lim-
ited to the cost of the listed benefits and does not
extend to incidental or consequential damages such as
loss of use inconvenience, loss of pay, or commercial
loss.
Roadside Assistance benefits exclude any costs related
to repairs, parts replacement, labor, etc. which are
incurred as a result of accident/collision, vehicle abuse,
racing, vandalism or other items not covered by the
Nissan New Vehicle Limited Warranty. Also excluded
are services for snow tires, repair to studs, mounting or
demounting of snow chains, and any fines, fees or taxes
which are associated with impound towing as a result of
actual or alleged violation of any laws or regulations.
Complimentary rental car program
During the first 36 months/36,000 miles of service, your
participating Nissan LEAF certified dealer will provide
you with a complimentary rental vehicle when a warrant-
able repair is performed, subject to availability and the
eligibility requirements listed below.*
The eligibility Requirements for complimentary rental
vehicle are as follows:
●Only available for warrantable repairs during the first
36 months/36,000 miles of service, Basic Warranty
coverage period
●You must be 21 years of age or older with a valid U.S.
drivers license.
●You must provide proof of primary insurance
●Other restrictions may apply to loan car including
mileage use and days use limitations.**
*Rental vehicle model subject to dealer availability.
**Ask your dealer for details.
Note: This program is NOT a warranty, and is NOT part
of the Nissan New Vehicle Limited Warranty and is
subject to change without notice at any time.
AutoValet (Concierge) Service: Roadside Assis-
tance will assist you in arranging for the following ser-
vices:
●Hotel Reservations
Assistance locating emergency lodging when away
from home at a hotel that best fits your needs.
●Airline Information
Assistance obtaining flight information, e.g. flight
times and fares.
●Alternate Transportation
Assistance obtaining rental vehicles or taxi service
●Enhanced Directory Assistance
Assistance locating nearby service station. ATM,
and/or bank and provide telephone and address
information.
●Message Relay
we will attempt to contact those persons for whom
telephone numbers are provided in order to relay
messages.
All third-party cost associated with these benefits are
the customer’s responsibility.
ROADSIDE ASSISTANCE 31