phone NISSAN LEAF 2014 1.G Navigation Manual

Black plate (229,1)
[ Edit: 2013/ 10/ 7 Model: Navi-EV ]
10 Troubleshooting guide/General systeminformation
Troubleshooting guide ...
........................................................... 10-2
Customer assistance ...
....................................................... 10-2
System unit ...
........................................................................\
. 10-2
Unique EV functions ...
........................................................ 10-4
Navigation ...
........................................................................\
... 10-9
CARWINGS
TM...
............................................................... 10-16
Audio system ...
.................................................................. 10-17
Bluetooth
®Hands-Free Phone System ...
................... 10-23
Voice recognition ...
........................................................... 10-26
Monitor system ...
.............................................................. 10-27 General system information
...
.............................................. 10-29
Current vehicle location ...
............................................. 10-29
Route calculation ...
......................................................... 10-32
Route guidance ...
............................................................ 10-34
Notes on Nav Traffic information ...
............................. 10-38
Map data ...
........................................................................\
10-38
How to handle display ...
................................................ 10-42
How to handle the SD card ...
..................................... 10-43
How to handle CD and USB memory ...
................... 10-43
Condition: NAM/

Black plate (233,1)
[ Edit: 2013/ 10/ 7 Model: Navi-EV ]
Charging stationsGUID-F15E01B3-31F1-4790-B4D7-78322AEFCF0A
SymptomPossible cause Possible solution
The charging station icon display setting is off but icons
are still displayed on the map. The charging station displayed has been set as a stored
location.This is not a malfunction.
I searched for charging stations because charge
recommendation guidance and the low battery warning
were displayed, but I could not find any. In an area where the number of charging stations is low,
it may not be possible to find a charging station located
near the vehicle.This is not a malfunction.
Charging station information is not displayed. Information is not provided for all charging stations, so there may be cases when information is not displayed.This is not a malfunction.
Contact charging stations beforehand by phone to
confirm whether they can be used.
Quick charging stations are not displayed. [Quick Charge] may be set to OFF in the [Charging Port
Types to Include in Station Searches] setting. Set [Quick Charge] to ON.
“Unique EV function settings” (page 2-14)
The charging station information displayed is incorrect. The map data is old. Connect to the NISSAN CARWINGS Data Center and update charging station information.
Alternatively, purchase new map data and update the
system.
I went to the charging station that I searched for but the
information was incorrect and I could not charge the
battery. The map data is old.
Connect to the NISSAN CARWINGS Data Center and
update charging station information.
Alternatively, purchase new map data and update the
system.
Charging station facilities have changed, or the EVSE
(Electric Vehicle Supply Equipment) equipped cannot
be used. Contact the charging station by phone beforehand to
check whether facilities can be used.
Troubleshooting guide/General system information10-5
Condition: NAM/

Black plate (250,1)
[ Edit: 2013/ 10/ 7 Model: Navi-EV ]
10-22Troubleshooting guide/General system information
Bluetooth®streaming audioGUID-31B3F814-D7EA-4A60-B53A-A05CC7472680
SymptomPossible cause Possible solution
Registration cannot be performed. The Bluetooth®audio device is not compatible with the
in-vehicle audio system. Check the Owner’s Manual for the Bluetooth®audio
device.
The PIN code is incorrect. Check the PIN code for the Bluetooth
®audio device that
is to be registered.
Check that the PIN code for the Bluetooth
®audio device
is consistent with that for the in-vehicle audio system.
Another Bluetooth
®device is used in the vehicle. Turn off another Bluetooth®device until the registration
is completed.
Music cannot be played back. The Bluetooth
®audio device is not compatible with the
in-vehicle audio system. Check the Owner’s Manual for the Bluetooth®audio
device.
The system is not set to the Bluetooth
®audio mode. Push the CD·AUXbutton to select the Bluetooth®audio
mode.
A Bluetooth
®adapter is turned off. Turn on a Bluetooth®adapter when it is used for a
Bluetooth®audio device.
Playback stops. The Bluetooth®audio device is not compatible with the
in-vehicle audio system. Check the Owner’s Manual for the Bluetooth®audio
device.
A cellular phone is connected. This is not a malfunction.
Sound may cut out when a Bluetooth
®audio device is
operated. Push the
CD·AUX button to select the Bluetooth®audio
mode, and then operate a function on the vehicle’s
display screen.
Audio operation cannot be performed. Bluetooth
®audio device that does not support audio
operations is in use. This is not a malfunction.
Refer to the Owner’s Manual of the Bluetooth®audio
device.
An error occurs when connecting to a Bluetooth
®
audio profile. Turn the power source of the Bluetooth
®audio player off
and on, and then resume connection with the system.
Bluetooth
®audio does not play automatically when the
vehicle power supply is turned ON the last source was
a Bluetooth
®audio device. Depending on the specifications of the Bluetooth
®
audio device, Bluetooth®audio may not play auto-
matically. Select Bluetooth
®audio as the audio source and
perform play back.
Condition: NAM/

Black plate (251,1)
[ Edit: 2013/ 10/ 7 Model: Navi-EV ]
BLUETOOTH®HANDS-FREE PHONE SYSTEMGUID-BC6BB4C1-95BF-4792-A967-D8DDE888D56D
SymptomPossible cause Possible solution
A cellular phone cannot be registered. The cellular phone is not compatible with the in-vehicle
hands free phone system. Use a cellular phone compatible with the system. Visit the
website (www.nissanusa.com/bluetooth) for model compat-
ibility.
Registration of the cellular phone has been performed
incorrectly. Check the registration procedure, and then register the
cellular phone again.
A cellular phone cannot be connected or is
disconnected after the registration is completed. The Bluetooth
®setting of the in-vehicle hands free
phone system is turned off. Turn on the Bluetooth®setting of the system.
The Bluetooth
®setting of the cellular phone is turned
off. Turn on the Bluetooth®setting of the cellular phone.
The remaining battery level of the cellular phone is low. Charge the battery of the cellular phone.
The wireless Bluetooth
®connection may be disrupted
depending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hand free phone system.
Do not place the cellular phone close to the seats or your
body.
Registration of the cellular phone is not completed. Perform registration of the cellular phone.
A call to a particular phone number fails. If the system tries to make a call several times to the same phone number (for example: the party does not
respond to the call, the party is out of the service area,
or the call is abandoned before the party responds) , the
system may reject a request to make a call to the phone
number. Turn off the cellular phone and turn it on again to reset the
connection.
The system does not recognize the connection of
a cellular phone. The system does not receive or
make a call. The cellular phone is not compatible with the in-vehicle
hands free phone system.
Use a cellular phone compatible with the system. Visit the
website (www.nissanusa.com/bluetooth) for model compat-
ibility.
The cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
The phone operation is limited by the functions (such as
dial lock, etc.) of the registered cellular phone. Remove any settings which are limiting use of the cellular
phone, and then perform registration again.
Troubleshooting guide/General system information10-23
Condition: NAM/

Black plate (252,1)
[ Edit: 2013/ 10/ 7 Model: Navi-EV ]
10-24Troubleshooting guide/General system information
SymptomPossible cause Possible solution
The other party cannot hear your voice. The other
party can hear your voice, but it cracks or cuts out. The cellular phone is not connected.
Check the registration procedure, and then register the
cellular phone again.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The ambient noise level is excessive. (For example:
heavy rain, construction sites, inside a tunnel, oncoming
vehicles, etc.) Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too loud. Reduce the vehicle speed, and then speak a command.
The incoming or outgoing voice level is too loud. Adjust the incoming or outgoing voice level properly.
The voice is cut out or noise is heard during a call. The wireless Bluetooth
®connection may be disrupted
depending on the location of the cellular phone. Do not place the cellular phone in an area surrounded by
metal or far away from the in-vehicle hands-free phone
system. Do not place a cellular phone close to the seats or
your body.
When a cellular phone is operated to make a call,
the hands-free function becomes unavailable. Some models of a cellular phone do not switch to the
hands-free mode when they are operated to make a
call. This is not a malfunction. Make a call again using the hands-
free function.
The other party’s voice cannot be heard. There is
no ring tone. The volume level is set to the minimum.
Adjust the volume level.
A cellular phone is not connected. Check the registration procedure, and then register the
cellular phone again.
Each volume level (ring tone, incoming voice or
outgoing voice) is different. Each volume level is not adjusted properly.
Adjust each volume level properly.
The antenna display is different between the
navigation screen and a cellular phone screen.
Making or receiving a call is unavailable even
though the antenna display that shows that it is
possible to do so. The antenna display varies depending on the model of
cellular phone.
This does not indicate a malfunction. The antenna display and
remaining battery level shown on the navigation screen may
be different from those shown on the cellular phone screen.
Use them as a reference.
A voice cannot be heard clearly when using a
cellular phone behind tall buildings. Some structures such as tall buildings, etc. may cause
irregular reflection of radio waves or completely shut out
radio waves that are used for cellular phones. This is not a malfunction.
Condition: NAM/

Black plate (253,1)
[ Edit: 2013/ 10/ 7 Model: Navi-EV ]
SymptomPossible cause Possible solution
Noise is heard when using a cellular phone under/
near areas of elevated railroads, high voltage
electric power cables, traffic signals, neon bill-
boards, etc. Electromagnetic waves that are generated from radio
devices may adversely affect the cellular phone.
This is not a malfunction.
Noise is heard in the sound from the audio system
while using a cellular phone. Radio waves that are generated from a cellular phone
may adversely affect the sound from the audio system. This is not a malfunction.
Troubleshooting guide/General system information10-25
Condition: NAM/

Black plate (254,1)
[ Edit: 2013/ 10/ 7 Model: Navi-EV ]
10-26Troubleshooting guide/General system information
VOICE RECOGNITIONGUID-A8BC0EA8-7703-45A1-ACE6-B63B09F42786
SymptomPossible cause Possible solution
The system does not operate or fails to interpret the
command correctly after speaking a voice command. The system interprets the passenger’s speech. Ask the passenger to be as quiet as possible.
The fan speed of the air conditioner is too fast. Decrease the fan speed of the air conditioner.
The ambient noise level is excessive. (For example:
heavy rain, construction sites, inside a tunnel, oncoming
vehicles, etc.)Close the windows to shut out ambient noise.
The noise generated by driving the vehicle is too loud. Reduce the vehicle speed, and then speak the command.
The voice command is spoken in a low voice. Speak the command in a louder voice.
The timing of speaking a command is too fast. Speak the command after confirming the following: a voice guidance is announced, a tone sounds, and an
icon on the screen changes from white to orange.
The command is spoken too slowly. Speak in a natural voice without pausing between
words.
The system announces, "Please say again". Pronunciation is unclear. Speak clearly.
The user starts speaking too late after the tone. Speak the command within 5 seconds after confirming the following: a voice guidance is announced, a tone
sounds, and an icon on the screen changes from white
to orange.
An improper command is spoken. Speak the command or a number that is displayed in
orange on the screen.
Speak the command that is shown in the command list.
The system does not correctly recognize a number
spoken. Many numbers are spoken at once.
Place a pause between the appropriate digits for
correct recognition by the system. When speaking a
telephone number, place a pause between area codes,
dial codes, etc.
Voice recognition does not operate and a tone sounds
twice after pushing the
button. Thebutton is pushed immediately after the READY
to drive indicator light is ON. Push thebutton again after a short period of time.
Condition: NAM/

Black plate (258,1)
[ Edit: 2013/ 10/ 7 Model: Navi-EV ]
10-30Troubleshooting guide/General system information
INI0253
*In a canyon
INFO:
The GPS antenna is located on the instrument
panel inside the vehicle. Do not place any
objects, especially cellular phones or transcei-
vers, on the instrument panel. Because the
strength of the GPS signal is approximately one
billionth of that of TV waves, phones and
transceivers will affect or may totally disrupt
the signal.
Display of GPS information:
GPS information can be displayed.
“Viewing GPS current location informa-
tion” (page 6-11)
Incorrect display of vehicle positionGUID-B4EC1A08-66C4-4494-8E5E-6CB5C47F02B9The following cases may affect the display
accuracy of the vehicle’s position or traveling
direction. The accuracy will return to normal if
the driving conditions return to normal.
INI0125
*When there is a similar road nearby.
INI0126
*When the vehicle is traveling in an area with a
grid pattern road system.
INI0127
*When the vehicle is passing through a large Y-
shaped intersection/junction.
INI0128
*When the vehicle is traveling on a continuous,
slowly curving road.
Condition: NAM/

Black plate (269,1)
[ Edit: 2013/ 10/ 7 Model: Navi-EV ]
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Troubleshooting guide/General system information10-41
Condition: NAM/

Black plate (275,1)
[ Edit: 2013/ 10/ 7 Model: Navi-EV ]
11 Index
A
About route guidance...
................................................ 3-41
Adjusting volume and others ...
...................................... 1-7
Audio operation precautions ...
...................................... 4-2
Auxiliary input jack ...
....................................................... 4-22
B
Basic operation ...
.............................................................. 1-7
Battery and power information ...
................................ 2-16
Bluetooth
®Hands-Free Phone System ...
.................. 7-2
Bluetooth®streaming audio ...
..................................... 4-10
Bluetooth®streaming audio operation ...
.................. 4-19
C
Camera settings ...
................................................. 9-6, 9-14
Canceling/reactivating route ...
.................................... 3-47
Car phone or CB radio ...
............................................. 7-10
CARWINGS
TMoverview ...
............................................. 5-4
CARWINGSTMsettings ...
............................................. 5-12
CD·AUX screen ...
........................................................... 1-10
Changing map view ...
...................................................... 3-8
Changing region ...
.......................................................... 3-18
Changing scale of map ...
............................................... 3-7
Character (letters and numbers) input screen ...
...... 1-7
Charge recommendation guidance ...
........................ 2-16
Charging station information ...
...................................... IT-2
Clock settings ...
.............................................................. 1-16
Comfort & convenience settings ...
............................... 6-4
Compact Disc (CD) player ...
......................................... 4-3
Compact Disc (CD) player operation ...
.................... 4-13
Compressed Audio Files (MP3/WMA) ...
................... 4-7
Confirming route ...
.......................................................... 3-52
Connecting cellular phone ...
........................................ 1-13 Connecting procedure
...
................................................. 7-4
Control button and microphone ...
................................ 7-3
Control buttons and functions ...
................................... 1-2
Control panel ...
.................................................................. 1-2
Current vehicle location ...
.......................................... 10-29
Customer assistance ...
.................................................. 10-2
D
Data communication settings ...
................................... 5-20
Deleting phone information ...
......................................... 7-9
Deleting stored item ...
................................................... 3-68
Destination screen ...
...................................................... 3-17
Display adjustment ...
...................................................... 1-14
Display urgent traffic information ...
.............................. 6-8
Displaying CARWINGS
TMinformation screen ...
...... 5-7
Displaying charging station icons on map ...
............. 2-5
Displaying command list ...
............................................. 8-6
Displaying current vehicle location ...
........................... 3-5
Displaying estimated driving range ...
........................... 2-3
Displaying unit ID information ...
.................................. 5-18
Downloading phonebook memory ...
............................ 7-8
Driving range ...
.................................................................. IT-2
During a call ...
................................................................... 7-6
E
Editing address book ...
................................................. 3-62
Editing route ...
................................................................. 3-48
Energy information display ...
................................. IT-3, 2-8
Error message on communication ...
.......................... 5-19
F
Features of LEAF Navigation ...
..................................... IT-2
Finding address ...
........................................................... 3-20
Finding charging station ...
............................................ 3-25
Finding nearby Points of Interest ...
............................ 3-29
Finding points of interest ...
.......................................... 3-21
FM·AM radio screen ...
................................................... 1-10
FM-AM-SAT radio operation ...
.................................... 4-11
Functions disabled while driving ...
............................... 1-6
G
Giving voice commands ...
.............................................. 8-2
Guidance screen settings ...
......................................... 3-43
H
How to handle CD and USB memory ...
................ 10-43
How to handle display ...
............................................ 10-42
How to handle the Map SD card ...
........................ 10-38
How to handle the SD card ...
.................................. 10-43
How to park with predictive course lines ...
............... 9-4
How to read displayed lines ...
...................................... 9-2
How to set Climate Ctrl. Timer ...
............................... 2-12
How to set Climate Ctrl. Timer and remote
climate control temperature ...
...................................... 2-14
How to view information screen ...
................................ 5-8
I
Info on route ...
................................................................... 6-7
Information feed setting ...
............................................. 5-15
Information screen ...
........................................................ 6-2
Condition: NAM/