battery NISSAN LEAF 2014 1.G Warranty Booklet

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Pages: 43, PDF Size: 0.34 MB

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NISSAN LEAF 2014 1.G Warranty Booklet 2 WARRANTY COVERAGE AT A GLANCE
3 NISSAN’S CUSTOMER CARE PROGRAM
5 NISSAN’S COMMITMENT TO CUSTOMERSATISFACTION
6 2014 NEW ELECTRIC VEHICLE LIMITED WARRANTY
11 SEAT BELT LIMITED WARRANTY
12 BRIDGES

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NISSAN LEAF 2014 1.G Warranty Booklet Summary of Warranty Coverage1
0 miles100,000 miles
Basic Coverage 36 months / 36,000 miles
Corrosion Coverage (Perforation) 60 months / unlimited mileage
Powertrain Coverage 60 months / 60,000 miles
E

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NISSAN LEAF 2014 1.G Warranty Booklet LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW
RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGESThis warranty does not cover incidental or
consequential damages such as loss of the
use o

LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW
RIGHTS
EXTRA EXPENSES - LIMITATIONS OF DAMAGESThis warranty does not cover incidental or
consequential damages such as loss of the
use of the vehicle, inconvenience or commer-
cial loss.
ANY IMPLIED WARRANTY OF MERCHANTABIL-
ITY AND FITNESS FOR A PARTICULAR PUR-
POSE SHALL BE LIMITED TO THE DURATION
OF THIS WRITTEN WARRANTY.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or limita-
tions on how long an implied warranty lasts, so the
above limitations or exclusions may not apply to
you. This warranty gives you specific legal rights,
and you may also have other rights which vary from
state to state.
Nissan does not authorize any person to create for
it any other warranty, obligation or liability in con-
nection with this vehicle.
THE WARRANTY BEGINS
The warranty period begins on the date the vehicle is
delivered to the first retail buyer or put into use, which-
ever is earlier.
FOR HOW LONG AND WHAT IS
COVERED
BASIC COVERAGEThe basic coverage period is
36 months/36,000 miles, whichever comes first.
This warranty covers any repairs needed to cor-
rect defects in materials or workmanship of all
parts and components of each new Nissan ve-
hicle supplied by Nissan subject to the exclusions
listed under the heading “WHAT IS NOT COV-
ERED” or, if the part is covered by one of the
separate coverages described in the following
sections of this warranty, that specific coverage
applies instead of the basic coverage.
POWERTRAIN COVERAGEThe Powertrain coverage period is 60 months or
60,000 miles, whichever comes first.
This warranty covers any repairs needed to cor-
rect defects in materials or workmanship.
Powertrain coverage applies to components
listed below, under the headings Drivetrain, Re-
straint System, and Electric Vehicle System, sup-
plied by Nissan, subject to the exclusions listed
under the heading “WHAT IS NOT COVERED”. DRIVETRAIN
Drive shafts, final drive housing and all internal
parts, universal joints, bearings, seals and gaskets.
RESTRAINT SYSTEM
Air bags and related electronic control systems.
ELECTRIC VEHICLE (EV) SYSTEM COVERAGEThe EV System coverage period is 60 months or
60,000 miles, whichever comes first.
This warranty covers any repairs needed to cor-
rect defects in materials or workmanship.
EV System Coverage applies to components
listed below under the heading EV System, sup-
plied by Nissan, subject to the exclusions listed
under the heading WHAT IS NOT COVERED.
EV SYSTEM
Motor, Inverter unit, VCM, Reduction gear,
DC/DC converter, Onboard charger, Onboard
charger connector, and Trickle charge cable.
LITHIUM–ION BATTERY COVERAGE
The lithium-ion battery coverage period is
96 months or 100,000 miles, whichever comes
first. This warranty covers any repairs needed to
correct defects in materials or workmanship sub-
ject to the exclusions listed under the heading
WHAT IS NOT COVERED.
(Continued on next page)
2014 NEW ELECTRIC VEHICLE LIMITED WARRANTY 7

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NISSAN LEAF 2014 1.G Warranty Booklet LITHIUM-ION BATTERY CAPACITY COVERAGEIn addition to the lithium-ion Battery Coverage for
defects in materials or workmanship, the lithium-ion
battery is also warranted against capacity loss below
nin

LITHIUM-ION BATTERY CAPACITY COVERAGEIn addition to the lithium-ion Battery Coverage for
defects in materials or workmanship, the lithium-ion
battery is also warranted against capacity loss below
nine bars of capacity as shown on the vehicle’s
battery capacity level gauge for a period of
60 months or 60,000 miles, whichever comes first.
This warranty covers any repairs needed to return
battery capacity to a level of nine remaining bars
on the vehicle’s battery capacity level gauge. If
possible, the lithium-ion battery components will
be repaired or replaced, and the original lithium-
ion battery will be returned to the vehicle. If nec-
essary, the lithium-ion battery will be replaced with
either a new or remanufactured lithium-ion battery.
Any repair or replacement made under this
Lithium-Ion Battery Capacity Coverage may not
return your lithium-ion battery to an “as new” con-
dition with all 12 battery capacity bars, but it will
provide the vehicle with a capacity level of nine
bars or more on the battery capacity level gauge.
This Lithium-Ion Battery Capacity Coverage is
subject to the exclusions listed under the heading
“WHAT IS NOT COVERED.”
CORROSION COVERAGE (PERFORATION
FROM CORROSION)
Any body sheet metal panel supplied by Nissan
found to have developed perforation (rust-
through) due to corrosion in normal use is covered
for 60 months, regardless of mileage, subject to
the exclusions listed under the heading “WHAT IS
NOT COVERED”. No additional rust proofing ap- plications are required. Perforation is a condition
in which any body sheet metal panel has corroded
from one surface through to another.
TOWING COVERAGE
If your vehicle is inoperative due to the failure of a
warranted part, during any of the New Vehicle
Limited warranties, including Emission and Seat-
belt warranties, towing service to the nearest au-
thorized Nissan LEAF certified dealer is covered.
Note: For additional information on towing please
see Roadside Assistance.
ADJUSTMENT COVERAGEService adjustments not usually associated with
the replacement of parts, such as wheel align-
ment, are covered only during the first 12 months
or 12,000 miles, whichever comes first.
REFRIGERANT RECHARGE ONLY COVERAGERefrigerant recharge not associated with the re-
pair or replacement of a warranted part is covered
only during the first 12 months, regardless of the
mileage.
NO CHARGE
Warranty repairs will be made at no charge for parts
and/or labor (except for tires, in which case you may pay
certain charges as noted above or as described in the
applicable tire warranty found later in this booklet) . Any
needed parts replacement will be made using Genuine
Nissan or Nissan approved new or remanufactured
parts. Nissan reserves the right to make changes at any
time, without notice, to production and service parts in
their specifications, colors, and materials, including those used in connection with warranty repairs. For this
reason, when approved by Nissan and at Nissan’s dis-
cretion, functionally equivalent replacement parts may
be used that do not exactly match the original produc-
tion part.
OBTAINING WARRANTY SERVICEYou must take the vehicle to an authorized Nissan
LEAF certified dealer in the United States or Canada
during regular business hours at your expense in
order to obtain warranty service. The names and
addresses of authorized Nissan LEAF certified deal-
ers are listed in telephone directories.
MAINTENANCE , DATA ACCESS, AND
RECORDS
As a condition of this warranty, you are responsible for
properly using, maintaining and caring for your vehicle
as outlined in your OWNER’S MANUAL and your
NISSAN LEAF SERVICE & MAINTENANCE GUIDE,
and maintaining copies of all maintenance records &
receipts for review by Nissan. You are required to per-
form annual EV Battery Usage Reports at intervals of
12 months, 24 months, 36 months, 48 months,
60 months, 72 months, and 84 months. These EV
Battery Usage Reports can be performed by a Nissan
LEAF certified dealer or any qualified repair shop facility.
The 12 and 24 month EV Battery Usage Report will be
performed at no charge to the customer, provided the
work is done at a Nissan LEAF certified dealer. Any
damage or failure resulting from a failure to have these
required services performed, or that could have been
avoided had these services been performed, is not
covered under warranty.
(Continued on next page)
8 2014 NEW ELECTRIC VEHICLE LIMITED WARRANTY

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NISSAN LEAF 2014 1.G Warranty Booklet You are also required to provide consent to give Nissan
access to data stored on vehicle systems for the pur-
pose of vehicle diagnosis and repair. Failure to do so is
likely to result in denial of wa

You are also required to provide consent to give Nissan
access to data stored on vehicle systems for the pur-
pose of vehicle diagnosis and repair. Failure to do so is
likely to result in denial of warranty coverage.
Evidence of the performance of the required mainte-
nance should be kept and presented as proof of such
maintenance in connection with related warranty re-
pairs. To assist you in maintaining appropriate records,
the maintenance log located in your NISSAN LEAF
SERVICE & MAINTENANCE GUIDE can be used along
with supporting repair invoices, receipts and other such
records.
WHAT IS NOT COVERED
GENERAL EXCLUSIONS
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
Failure to operate the vehicle in accordance with the
OWNER’S MANUAL.
Misuse, such as overloading, using the vehicle to
tow, driving over curbs, or using the vehicle as a
power source using equipment not authorized by
Nissan for this purpose.
Failure of a component not covered by warranty.Racing and competitive driving.Damage caused by car washes and pressure wash-
ers.
Theft, vandalism, fire, flooding, or immersion of bat-
tery in water or fluids.
Accident, collision, or being towed (Flat bed recom-
mended) .
Repairs performed by anyone other than a Nissan
LEAF certified dealer.
Glass breakage, unless resulting from defects in
material or workmanship.
Normal wear and tear, including dings, dents, chips,
or scratches.
Note: Complaints related to failure to comply with
proper use of the vehicle as described in the appli-
cable OWNER’S MANUAL (including the lack of
availability or use of proper fluid) , or the vehicle’s
lack of compliance with local regulations or environ-
mental requirements of any country (other than the
U.S. or Canada) are NOT covered by this warranty.
DAMAGE OR FAILURES DUE TO ALTERATION
OR MODIFICATION
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
Alteration, tampering, or improper repair.Installation of non-Nissan approved accessories or
components.
Improper installation of any Nissan approved after-
market accessory or component.
A vehicle whose odometer mileage has been al-
tered, or the odometer repaired or replaced and the
actual vehicle mileage cannot be correctly and read-
ily determined.
SALVAGE TITLE
This limited warranty does not apply to any vehicle, and
is rendered void if the vehicle is (or ever has been)
issued a “salvage” or similar title under any state’s law;
or has ever been determined to be a “total loss” or
equivalent by any insurance company, such as by pay-
ment of a cash payment of claim in lieu of repairs
because of a determination that the cost of repairs
exceeded the actual cash value of the vehicle. LITHIUM-ION BATTERY
This warranty does not cover damage or failures result-
ing from or caused by:
Exposing a vehicle to ambient temperatures above
120F (49C) for over 24 hours.
Storing a vehicle in temperatures below -13F (-25C)
for over seven days.
Leaving your vehicle for over 14 days where the
lithium-ion battery reaches a zero or near zero state
of charge.
Physically damaging the lithium-ion battery or inten-
tionally attempting to reduce the life of the lithium-ion
battery.
Exposing the lithium-ion battery to contact with a
direct flame.
Immersing any portion of the lithium-ion battery in
water or fluids.
Opening the lithium-ion battery enclosure or having
it serviced by someone other than a Nissan LEAF
certified technician.
Neglecting to follow correct charging procedures.Use of incompatible charging devices.Consequential damage caused by the failure to re-
pair an existing problem.
GRADUAL CAPACITY LOSS
The lithium-ion battery (EV battery) , like all lithium-ion
batteries, will experience gradual capacity loss with time
and use. Loss of battery capacity due to or resulting from
gradual capacity loss is NOT covered under this warranty
beyond the terms and limits specified in the LITHIUM-ION
BATTERY CAPACITY COVERAGE above. See your
OWNER’S MANUAL for important tips on how to maxi-
mize the life and capacity of the “Lithium-ion battery.”
(Continued on next page)
2014 NEW ELECTRIC VEHICLE LIMITED WARRANTY 9

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NISSAN LEAF 2014 1.G Warranty Booklet DAMAGE, FAILURES OR CORROSION FROM
ENVIRONMENTAL CONDITIONS
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
Stone chipping, chemical fallout (acid rain) , tr

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NISSAN LEAF 2014 1.G Warranty Booklet WHAT IS COVERED?
Nissan2warrants your Genuine Nissan Replacement
12V Battery as described below except as stated under
“What is not covered?”
This warranty covers defects in materials and workman-

WHAT IS COVERED?
Nissan2warrants your Genuine Nissan Replacement
12V Battery as described below except as stated under
“What is not covered?”
This warranty covers defects in materials and workman-
ship
3.
HOW LONG IS THE WARRANTY AND
WHAT WILL NISSAN DO
If your 12V battery becomes unserviceable within the
first 24 months of service Nissan will replace your 12V
battery, including labor, without charge, providing the
12V battery was originally installed in your vehicle by an
authorized Nissan dealer.
If the 12V battery becomes unserviceable after
24 months of use, Nissan will provide a replacement
12V battery at a reduced price, charging only for the
portion of the life of the 12V battery actually used. This
is called a “pro-rata adjustment.” You will be responsible
for all labor charges for the replacement of the 12V
battery.
This warranty and the “pro-rata adjustment” end
84 months after the date of the 12V battery’s purchase
or installation, whichever is earlier. However, the war-
ranty on a Genuine Nissan replacement 12V battery
installed during the Nissan New Vehicle Limited War-
ranty will extend through, and will not end before, the
end of that original warranty.
WHAT IS NOT COVERED?
This warranty does not cover:
1. Damage or failure resulting from:
Accident, theft, fire or freezing.Misuse of the 12V battery or vehicle in which it is
installed, including the use in applications for
which the 12V battery was not designed. Proper
use is described in the vehicles OWNER’S
MANUAL .
Improper installation or 12V battery charging.Vehicle electrical malfunctions not covered by
your New Vehicle Limited Warranty.
Modification or improper repair of the vehicle or a
part of the vehicle.
Use of parts not equivalent in quality or design to
parts supplied by Nissan.
Environmental conditions, including, but not lim-
ited to flood, and salt spray or salt water.
2. Normal maintenance service and recharging of dis- charged batteries.
3. 12V batteries in service more than 84 months.
4. Salvage Title. This warranty does not cover dam- age, failure, or corrosion to any Genuine Nissan
12V battery installed in the vehicle, if the vehicle is
issued a “salvage” or similar title under any state’s
law, and this warranty is rendered void for any 12V
battery installed in a vehicle prior to the vehicle being issued a “salvage” or similar title unless state
law expressly states otherwise. (This exclusion
does not extend to a new Genuine Nissan 12V
battery installed in the vehicle after the issuance of
a “salvage” or similar title) .
WHAT YOU MUST DO
In order to obtain warranty service, you must deliver the
warranted 12V battery or the vehicle in which the 12V
battery is installed to an authorized Nissan LEAF certi-
fied dealer in the U.S. or Canada at your expense, with
proof of purchase (parts invoice or service repair order
from an authorized Nissan dealer) .
If the “pro-rata adjustment” applies, you must pay for the
portion of the 84 month warrantable life that you actually
used. The amount you pay is computed in two steps.
First, the customer pay percentage is determined from
the chart shown below based upon the months of actual
12V battery service.
Months
Customer Pay
In ServicePercentage
0–24 0%
25–32 25%
33–50 50%
51–84 75%
(Continued on next page)
1 Actual warranty is provided by the dealer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date of purchase.
2 NISSAN indicates Nissan North America, Inc. PO Box 685003, Franklin, TN 37068-5003, which distributes Nissan vehicles and provides related consumer services in the United States of America
3 Does not apply to Lithium-Ion Battery; see Lithium-Ion Warranty.
REPLACEMENT 12V BATTERY LIMITED WARRANTY131

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NISSAN LEAF 2014 1.G Warranty Booklet Second, the current suggested retail price of the new
12V battery is multiplied by the customer pay percent-
age. For example, should the 12V battery fail after
40 months of service you would pay 50%