battery replacement NISSAN LEAF 2014 1.G Warranty Booklet
[x] Cancel search | Manufacturer: NISSAN, Model Year: 2014, Model line: LEAF, Model: NISSAN LEAF 2014 1.GPages: 43, PDF Size: 0.34 MB
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2 WARRANTY COVERAGE AT A GLANCE
3 NISSAN’S CUSTOMER CARE PROGRAM
5 NISSAN’S COMMITMENT TO CUSTOMERSATISFACTION
6 2014 NEW ELECTRIC VEHICLE LIMITED WARRANTY
11 SEAT BELT LIMITED WARRANTY
12 BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
15 MICHELIN TIRE LIMITED WARRANTY
20 ORIGINAL EQUIPMENT TIRE LIMITED WARRANTIES 21 IMPORTANT TIRE SAFETY INFORMATION
26 LIMITED WARRANTY ON GENUINE
NISSAN REPLACEMENT PARTS AND
GENUINE NISSAN ACCESSORIES
28 SUMMARY OF THE NISSAN LIFETIME REPLACEMENT PANEL CORROSION
LIMITED WARRANTY
29 GENUINE NISSAN SHOCK ABSORBER AND STRUT LIFETIME LIMITED
WARRANTY
31 REPLACEMENT 12V BATTERY LIMITED WARRANTY
33 GENUINE NISSAN PARTS AND ACCESSORIES
TABLE OF CONTENTS
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LITHIUM-ION BATTERY CAPACITY COVERAGEIn addition to the lithium-ion Battery Coverage for
defects in materials or workmanship, the lithium-ion
battery is also warranted against capacity loss below
nine bars of capacity as shown on the vehicle’s
battery capacity level gauge for a period of
60 months or 60,000 miles, whichever comes first.
This warranty covers any repairs needed to return
battery capacity to a level of nine remaining bars
on the vehicle’s battery capacity level gauge. If
possible, the lithium-ion battery components will
be repaired or replaced, and the original lithium-
ion battery will be returned to the vehicle. If nec-
essary, the lithium-ion battery will be replaced with
either a new or remanufactured lithium-ion battery.
Any repair or replacement made under this
Lithium-Ion Battery Capacity Coverage may not
return your lithium-ion battery to an “as new” con-
dition with all 12 battery capacity bars, but it will
provide the vehicle with a capacity level of nine
bars or more on the battery capacity level gauge.
This Lithium-Ion Battery Capacity Coverage is
subject to the exclusions listed under the heading
“WHAT IS NOT COVERED.”
CORROSION COVERAGE (PERFORATION
FROM CORROSION)
Any body sheet metal panel supplied by Nissan
found to have developed perforation (rust-
through) due to corrosion in normal use is covered
for 60 months, regardless of mileage, subject to
the exclusions listed under the heading “WHAT IS
NOT COVERED”. No additional rust proofing ap- plications are required. Perforation is a condition
in which any body sheet metal panel has corroded
from one surface through to another.
TOWING COVERAGE
If your vehicle is inoperative due to the failure of a
warranted part, during any of the New Vehicle
Limited warranties, including Emission and Seat-
belt warranties, towing service to the nearest au-
thorized Nissan LEAF certified dealer is covered.
Note: For additional information on towing please
see Roadside Assistance.
ADJUSTMENT COVERAGEService adjustments not usually associated with
the replacement of parts, such as wheel align-
ment, are covered only during the first 12 months
or 12,000 miles, whichever comes first.
REFRIGERANT RECHARGE ONLY COVERAGERefrigerant recharge not associated with the re-
pair or replacement of a warranted part is covered
only during the first 12 months, regardless of the
mileage.
NO CHARGE
Warranty repairs will be made at no charge for parts
and/or labor (except for tires, in which case you may pay
certain charges as noted above or as described in the
applicable tire warranty found later in this booklet) . Any
needed parts replacement will be made using Genuine
Nissan or Nissan approved new or remanufactured
parts. Nissan reserves the right to make changes at any
time, without notice, to production and service parts in
their specifications, colors, and materials, including those used in connection with warranty repairs. For this
reason, when approved by Nissan and at Nissan’s dis-
cretion, functionally equivalent replacement parts may
be used that do not exactly match the original produc-
tion part.
OBTAINING WARRANTY SERVICEYou must take the vehicle to an authorized Nissan
LEAF certified dealer in the United States or Canada
during regular business hours at your expense in
order to obtain warranty service. The names and
addresses of authorized Nissan LEAF certified deal-
ers are listed in telephone directories.
MAINTENANCE , DATA ACCESS, AND
RECORDS
As a condition of this warranty, you are responsible for
properly using, maintaining and caring for your vehicle
as outlined in your OWNER’S MANUAL and your
NISSAN LEAF SERVICE & MAINTENANCE GUIDE,
and maintaining copies of all maintenance records &
receipts for review by Nissan. You are required to per-
form annual EV Battery Usage Reports at intervals of
12 months, 24 months, 36 months, 48 months,
60 months, 72 months, and 84 months. These EV
Battery Usage Reports can be performed by a Nissan
LEAF certified dealer or any qualified repair shop facility.
The 12 and 24 month EV Battery Usage Report will be
performed at no charge to the customer, provided the
work is done at a Nissan LEAF certified dealer. Any
damage or failure resulting from a failure to have these
required services performed, or that could have been
avoided had these services been performed, is not
covered under warranty.
(Continued on next page)
8 2014 NEW ELECTRIC VEHICLE LIMITED WARRANTY
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DAMAGE, FAILURES OR CORROSION FROM
ENVIRONMENTAL CONDITIONS
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
Stone chipping, chemical fallout (acid rain) , tree sap,
salt, hail, wind-storm, lightning, flood or other envi-
ronmental conditions.
The items listed below are not covered under corro-
sion coverage (perforation from corrosion) .
Corrosion of outer trim parts, such as moldings.
However, corrosion of outer trim parts is war-
ranted for 12 months or 12,500 miles, whichever
comes first.
Corrosion other than perforation, such as cos-
metic or surface corrosion due to defects in ma-
terials or workmanship. This is covered under the
Basic Coverage of the New Vehicle Limited War-
ranty.
Special bodies or equipment not manufactured or
supplied by Nissan. DAMAGE, FAILURES OR CORROSION DUE TO
LACK OF OR IMPROPER MAINTENANCE
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
Lack of performance of proper maintenance ser-
vices as outlined in your NISSAN LEAF SERVICE &
MAINTENANCE GUIDE.
Use of improper or dirty fluids or lubricants.Use of parts not equivalent in quality or design to
parts supplied by Nissan.
Failure of not having the EV Battery Usage Report
required services performed.
MAINTENANCE SERVICE EXPENSE
This warranty does not cover normal maintenance ser-
vices as specified in your NISSAN LEAF SERVICE &
MAINTENANCE GUIDE such as cleaning and polish-
ing, wheel alignment, headlight aiming, replacement of
filters, replacement of windshield wiper inserts, lubri-
cants, coolant, worn brake pads, drums and rotors.
SEAT BELTS AND TIRES
Seat belts and tires are not covered by this warranty, but
are covered by separate warranties.
(See following pages for separate warranties which may
apply to your Nissan, such as those covering vehicle
seat belts and tires.)
10 2014 NEW ELECTRIC VEHICLE LIMITED WARRANTY
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WHAT IS COVERED?
Nissan2warrants your Genuine Nissan Replacement
12V Battery as described below except as stated under
“What is not covered?”
This warranty covers defects in materials and workman-
ship
3.
HOW LONG IS THE WARRANTY AND
WHAT WILL NISSAN DO
If your 12V battery becomes unserviceable within the
first 24 months of service Nissan will replace your 12V
battery, including labor, without charge, providing the
12V battery was originally installed in your vehicle by an
authorized Nissan dealer.
If the 12V battery becomes unserviceable after
24 months of use, Nissan will provide a replacement
12V battery at a reduced price, charging only for the
portion of the life of the 12V battery actually used. This
is called a “pro-rata adjustment.” You will be responsible
for all labor charges for the replacement of the 12V
battery.
This warranty and the “pro-rata adjustment” end
84 months after the date of the 12V battery’s purchase
or installation, whichever is earlier. However, the war-
ranty on a Genuine Nissan replacement 12V battery
installed during the Nissan New Vehicle Limited War-
ranty will extend through, and will not end before, the
end of that original warranty.
WHAT IS NOT COVERED?
This warranty does not cover:
1. Damage or failure resulting from:
Accident, theft, fire or freezing.Misuse of the 12V battery or vehicle in which it is
installed, including the use in applications for
which the 12V battery was not designed. Proper
use is described in the vehicles OWNER’S
MANUAL .
Improper installation or 12V battery charging.Vehicle electrical malfunctions not covered by
your New Vehicle Limited Warranty.
Modification or improper repair of the vehicle or a
part of the vehicle.
Use of parts not equivalent in quality or design to
parts supplied by Nissan.
Environmental conditions, including, but not lim-
ited to flood, and salt spray or salt water.
2. Normal maintenance service and recharging of dis- charged batteries.
3. 12V batteries in service more than 84 months.
4. Salvage Title. This warranty does not cover dam- age, failure, or corrosion to any Genuine Nissan
12V battery installed in the vehicle, if the vehicle is
issued a “salvage” or similar title under any state’s
law, and this warranty is rendered void for any 12V
battery installed in a vehicle prior to the vehicle being issued a “salvage” or similar title unless state
law expressly states otherwise. (This exclusion
does not extend to a new Genuine Nissan 12V
battery installed in the vehicle after the issuance of
a “salvage” or similar title) .
WHAT YOU MUST DO
In order to obtain warranty service, you must deliver the
warranted 12V battery or the vehicle in which the 12V
battery is installed to an authorized Nissan LEAF certi-
fied dealer in the U.S. or Canada at your expense, with
proof of purchase (parts invoice or service repair order
from an authorized Nissan dealer) .
If the “pro-rata adjustment” applies, you must pay for the
portion of the 84 month warrantable life that you actually
used. The amount you pay is computed in two steps.
First, the customer pay percentage is determined from
the chart shown below based upon the months of actual
12V battery service.
Months
Customer Pay
In ServicePercentage
0–24 0%
25–32 25%
33–50 50%
51–84 75%
(Continued on next page)
1 Actual warranty is provided by the dealer at time of purchase and should be read carefully. This warranty is subject to change and the applicable warranty will be that which is in effect on the date of purchase.
2 NISSAN indicates Nissan North America, Inc. PO Box 685003, Franklin, TN 37068-5003, which distributes Nissan vehicles and provides related consumer services in the United States of America
3 Does not apply to Lithium-Ion Battery; see Lithium-Ion Warranty.
REPLACEMENT 12V BATTERY LIMITED WARRANTY131
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Second, the current suggested retail price of the new
12V battery is multiplied by the customer pay percent-
age. For example, should the 12V battery fail after
40 months of service you would pay 50% of the sug-
gested retail price of the new 12V battery.
LIMITATION OF WARRANTIES AND OTHER
WARRANTY TERMS AND STATE LAW RIGHTS
EXTRA EXPENSES-LIMITATIONS OF DAMAGESThis warranty does not cover incidental or
consequential damages such as, but not lim-
ited to, loss of wages or loss of use of the
vehicle, inconvenience, or commercial loss.
ANY IMPLIED WARRANTY OF MERCHANTABIL-
ITY AND FITNESS FOR A PARTICULAR PUR-
POSE IS LIMITED TO THE DURATION OF THE
LIMITED WARRANTY.
Some states do not allow the exclusion or limitation
of incidental or consequential damages or
limitations, so the above limitations or exclusions
may not apply to you. This warranty gives you spe-
cific legal rights, and you may also have other
rights, which vary from state to state.
Nissan does not authorize any person to create for
it any other warranty, obligation or liability in con-
nection with this vehicle.
32REPLACEMENT 12V BATTERY LIMITED WARRANTY1