ESP NISSAN LEAF 2017 1.G Roadside Assistance Guide

Foreword
This
manual describes roadside assistance operations and important safetyrelated warnings for this
vehicle.
This vehicle is an electrically driven car equipped with a high-voltage battery pack. Failure to follow
recommended practices during emergency responses will cause death or serious personal
injury.
Please read this manual in advance in order to understand the features of this vehicle and to help you deal
with roadside assistance operations involving this vehicle. Follow the procedures in order to help assure
a safe and successful roadside assistance operation.
This manual is periodically updated. If you are not viewing this manual on the Nissan web site, we urge you
to go to www.nissanusa.com orwww.nissan-techinfo.com to make sure you have the most recent version of
this

manual.
NISSAN EMERGENCY CONTACT INFORMATION • Nissan EV Customer Support: 1-877-664-2738 (Hours of operation are Monday-Friday 7am -7pm, Saturday 8am - 4:30pm Central time zone)
• Nissan Consumer Affairs: 1-800-647-7261 (US) or 1-800-387-0122 (Canada) (Hours of operation are 8am - 5pm (Monday-Friday) Eastern, Central and Pacific time zones)
IMPORTANT INFORMATION ABOUT THIS MANUAL
You may see various symbols in this manual. They have the following meanings: This symbol is used to inform you of an operation which will result in death or serious personal injury if
instructions

are not followed.
Example: Touching high-voltage components without using the appropriate protective equipment will result
in electrocution. This symbol is used to inform you of an operation which may cause death or serious personal injury if
instructions

are not followed.This symbol is used to inform you of an operation which may cause personal injury or component damage if
instructions

are not followed.
Please note that there may be differences between this manual and the vehicle specification due to
specification changes.
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Table of Contents
FOREWORD
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–2
NISSAN EMERGENCY CONTACT INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–2
IMPORTANT INFORMATION ABOUT THIS MANUAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–2
1. ABOUT THE NISSAN LEAF® . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–5
1-1 LEAF IDENTIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–6 1-1.1 EXTERIOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–6
1-1.2 INTERIOR COMPONENT LOCATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–7
1-1.3 VEHICLE IDENTIFICATION NUMBER (VIN) LAYOUT . . . . . . . . . . . . . . . . . . . . . . . . RAG–8
1-1.4 WARNING AND INDICATOR LAMP INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . RAG–8
2. BASIC HIGH-VOLTAGE INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–9 2-1 HIGH-VOLTAGE-RELATED AND 12-VOLT-RELATED COMPONENT LOCATIONS AND DESCRIPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–9
2-1.1 HIGH-VOLTAGE BATTERY PACK SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . RAG–11
2-2 HIGH-VOLTAGE SAFETY MEASURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–11 2-2.1 WARNING LABEL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–11
3. ROADSIDE ASSISTANCE RESPONSE STEPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–12
3-1 INDICATIONS THE HIGH-VOLTAGE SYSTEM IS ON . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–12
3-2 VEHICLE IMMOBILIZATION AND STABILIZATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–13
3-3 TURNING OFF THE POWER SWITCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–14
3-4 WATER SUBMERSION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–15
3-5 VEHICLE FIRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–15
3-6 HIGH-VOLTAGE BATTERY DAMAGE AND FLUID LEAKS . . . . . . . . . . . . . . . . . . . . . . . . RAG–16
4. ROADSIDE ASSISTANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–17 4-1 JUMP STARTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–174-1.1 JUMP STARTING PROCEDURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–18
4-2 P (PARK) POSITION RELEASE PROCEDURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–19 4-2.1 RESET PROCEDURE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–21
4-3 TOWING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–22 4-3.1 VEHICLE SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–22
4-3.2 TOWING GUIDELINES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–22
4-3.3 USE OF VEHICLE EQUIPPED HOOKS FOR RECOVERY OPERATIONS . . . . . . . RAG–24
4-4 STORING THE VEHICLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–25
4-5 JACKING UP THE VEHICLE AND CHANGING A TIRE . . . . . . . . . . . . . . . . . . . . . . . . . . RAG–25
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2-1.1 High-Voltage Battery Pack Specifications
High-voltage battery voltage
360V nominal
(240V - 398.4V usable range)
Number of high-voltage battery modules in the pack 48
High-voltage battery dimensions 60.91 x 46.77 x 10.39 in. (1547 x 1188 x 264 mm)
High-voltage battery weight US: 648 lbs (294 kg)
Canada: 653 lbs (296 kg)
2-2 High-Voltage Safety Measures Circuit insulation
The high-voltage positive (+) and negative (-) circuits are insulated
from
the metal chassis.
Reducing the risk of electrocution The high-voltage components and harnesses have insulated cases or orange-colored coverings which provide insulation and easy
identification.
The high-voltage battery case is electrically connected to the vehicle
ground. This connection helps protect the vehicle occupants and
emergency responders from high-voltage electrical shock.
Identification The high-voltage components are labeled “WARNING” similar to label
shown below. All high-voltage harnesses are coated in orange.
2-2.1 Warning Label AAYIA0147ZZ
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3. Roadside Assistance Response Steps
• NEVER assume the LEAF is shut OFF simply because it is quiet.
• If the vehicle is damaged and you are not sure about the condition of the electric
vehicle system, contact first responders immediately. If the vehicle is damaged, the
high-voltage system should be shut down by first responders while following the
procedures in the First Responders Guide and while wearing appropriate Personal
Protective Equipment (PPE) .
• If the READY indicator or charging indicator are ON, the high-voltage system
is

active.
• If possible, be sure to verify that the READY indicator on the instrument cluster
is

OFF and the high-voltage system is stopped.
• Some of the under hood parts get hot and may cause serious burns. Use caution when working on or around these parts.
3-1 Indications the High-voltage System is ON 1. If the READY indicator is ON, the high-voltage system is active.
2.

The high-voltage system is active if any charge indicator
is ON (blue LEDs on top of the instrument panel) .
Before disconnecting the 12-volt battery terminal, if necessary, lower the windows, unlock the doors, and
open the rear hatch as required. Once 12-volt battery is disconnected, power controls will not operate. AAYIA0155ZZ
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3-4 Water Submersion
Damage level of submerged vehicle may not be apparent. Handling a submerged
vehicle without appropriate Personal Protective Equipment (PPE) will result in serious
injury or death from electrical shock. • The power switch of the submerged vehicle must be turned OFF first, if possible.
Then
the vehicle must be completely out of the water and drained to avoid electrical
shock.
• If the vehicle is in the water, to avoid electrical shock NEVER touch the high-
voltage
components, harnesses or service plug. PPE must always be worn when
touching or working on high-voltage components.
Only first responders wearing appropriate Personal Protective Equipment (PPE) should shut down
the vehicle. After shut down, standard towing/recovery procedures can be used.
Refer to 4-3 Towing (RAG–22) .
3-5

Vehicle Fire • Always utilize full Personal Protective Equipment (PPE) and self-contained breathing
apparatus
during fire fighting operations. Smoke from a LEAF vehicle fire is similar to
smoke from a conventional vehicle fire.
• In the case of extinguishing a fire with water, large amounts of water from a fire hydrant (if possible) must be used. DO NOT extinguish fire with a small amount of
water. In the event of a small fire, a Type ABC fire extinguisher may be used for an electrical fire
caused

by wiring harnesses, electrical components, etc. or oil fire.
In case of vehicle fire, contact fire department immediately and extinguish the fire if possible. If you must
walk away from the vehicle, notify an appropriate responder or a rescue person of the fact that the vehicle
is an electric car and contains a high-voltage system and warn all others.
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3-6 High-voltage Battery Damage and Fluid Leaks
The high-voltage battery contains electrolyte solution. To avoid exposure to electrolyte
solution
and serious personal injury, always wear appropriate solvent resistant Personal
Protective Equipment (PPE) and read the following precautions:
• Electrolyte solution is a skin irritant.
• Electrolyte solution is an eye irritant – If contact with eyes, rinse with plenty of water and see a doctor immediately.
• If electrolyte leak occurs, wear appropriate solvent resistant PPE and use a dry cloth to clean up the spilled electrolyte. Be sure to adequately ventilate the area.
• Electrolyte solution is highly flammable
• Electrolyte liquid or fumes that have come into contact with water vapors in the air will create an oxidized substance. This substance may irritate skin and eyes. In these
cases, rinse with plenty of water and see a doctor immediately.
• Electrolyte fumes (when inhaled) can cause respiratory irritation and acute intoxication. Move to fresh air and wash mouth with water. See a doctor immediately.
In cases of battery case breach or electrolyte leakage, contact the fire department immediately. If you must
walk away from the vehicle, notify an appropriate responder of the fact that the vehicle is an electric car and
contains a high-voltage system and warn all others.
High-voltage Battery Electrolyte Solution Characteristics: • Clear in color
• Sweet odor
• Similar viscosity to water
• Since the high-voltage battery is made up of many small sealed battery modules, electrolyte solutionleakage should be minimal.
NOTE:
Other fluids in the vehicle are the same as those in a conventional internal combustion
vehicle.
RAG–16

5-2.2 Daily Inspection
This
inspection is performed before and after use. The worker who will be using the items should perform
the inspection and check for deterioration and damage. • Insulated rubber gloves should be inspected for scratches, holes and tears. (Visual check and airleakage test)
• Insulated safety boots should be inspected for holes, damage, nails, metal pieces, wear or other problems on the soles. (Visual check)
• Insulated rubber sheet should be inspected for tears. (Visual check)
5-2.3 Insulated Tools
When performing work at locations where high-voltage is applied (such as terminals) , use insulated tools
meeting 1,000V/300A specifications.
5-3 Removing the Service Plug • Do not remove the service plug without always wearing appropriate Personal
Protective
Equipment (PPE) to help protect the responder from serious injury or death
by electrical shock.
• Immediately cover the service plug socket with insulated tape. The high-voltage
battery
retains high-voltage power even when the service plug is removed. To avoid
electric shock, NEVER touch the terminals inside the socket. To avoid unintended reinstallation and risk of electrical shock and severe personal injury
or

death, the service plug should be securely stored away from the vehicle while the vehicle
is in storage.
1. Check the READY indicator status. If it is ON, the high-voltage system is active.
2.

Place the selector lever in the Park (P) position.
3. Press the power switch once to turn OFF the high- voltage system. Then verify whether the READY indicator is OFF.
AAYIA0091ZZ
RAG–36