wheel NISSAN MURANO 2017 3.G Service Manual

TROUBLESHOOTING GUIDE
SymptomCause and Countermeasure
Cannot access Siri Eyes
Free from switch on the
steering wheel Check if a Bluetooth® connection is established between the iPhone® and the system.
Check if Siri is enabled on the device. On your phone, go to Siri setting.
Check that Siri can be accessed from the device lock screen. This can be set in the settings menu of your phone.
Models without navigation system:
Check the settings for Siri Eyes Free activation on the vehicle audio system. If the setting is “Long Press”, you must push and hold the
TALK
switch on the steering wheel for more than 1.5 seconds to start Siri Eyes Free. If the setting is “Short Press”, a short push and release of the switch
should start Siri Eyes Free.
Audio Source does not
change automatically to
iPod® or Bluetooth® Audio
mode For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook or other 3rd party music apps may
vary.
For best results, play media already stored on your device. Streaming music or playback from cloud storage may degrade performance.
Switch the source manually by pressing the AUX or MEDIA button on the vehicle audio system or the SOURCE select switch on the steering wheel.
Play, pause, next track, previ-
ous track or play timer does
not work For best results, use the native Music app. Performance of music control function while using Podcasts, Audiobook or other 3rd party music apps may
vary and is controlled by the device.
Cannot hear any music/
audio being played back
from a connected iPhone® Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for iPod® mode.
Cannot hear map turn-by-
turn direction guidance from
a connected iPhone® Check that the audio source is set to Bluetooth® Audio or iPod® mode. A USB connection is required for iPod® mode.
Cannot receive text message
notifications on the vehicle
audio system Check if “Send Notifications” is enabled on your phone. On the phone, go to Bluetooth® settings. Find the device name, like “My Car”. Press the INFO
button. Turn on “Show Notifications”.
Cannot reply to text mes-
sage notifications by Siri
Eyes Free After receiving an incoming text message, follow on-screen guidance. Push or push and hold the
TALK switch on the steering wheel for Siri
Eyes Free. After Siri Eyes Free starts, say “Text Message”.
Display screen, heater, air conditioner, audio and phone systems4-53

Initialization
When the ignition switch is placed in the ON
position, NISSAN Voice Recognition is initialized,
which takes a few seconds. If the
button is
pressed before the initialization completes, the
system will announce “Hands-free phone system
not ready” and will not react to voice commands.
Operating tips
To get the best performance out of the NISSAN
Voice Recognition system, observe the following:
● Keep the interior of the vehicle as quiet as
possible. Close the windows to eliminate
surrounding noises (traffic noises, vibration
sounds, etc.) , which may prevent the system
from recognizing voice commands correctly.
● Wait until the beep sounds before speaking
a command. Otherwise, the command will
not be received properly.
● Start speaking a command within 5 seconds
after the beep sounds.
● Speak in a natural voice without pausing
between words.
Giving voice commands
To operate NISSAN Voice Recognition, press
and release the
button located on the
steering wheel. After the beep sounds, speak a
command.
The command given is picked up by the micro-
phone, and voice feedback is given when the
command is accepted.
● If you need to hear the available commands
for the current menu again, say “Help” and
the system will repeat them.
● If a command is not recognized, the system
announces, “Command not recognized.
Please try again.” Make sure the command is
said exactly as prompted by the system and
repeat the command in a clear voice.
● If you want to go back to the previous com-
mand, you can say “Go back” or “Correc-
tion” any time the system is waiting for a
response. ●
You can cancel a command when the sys-
tem is waiting for a response by saying,
“Cancel” or “Quit.” The system announces
“Cancel” and ends the Voice Recognition
session. You can also press and hold
the
button on the steering wheel for
5 seconds at any time to end the Voice
Recognition session. Whenever the Voice
Recognition session is canceled, a double
beep is played to indicate you have exited
the system.
● If you want to adjust the volume of the voice
feedback, push the volume control switches
(+ or -) on the steering wheel while being
provided with feedback. You can also use
the radio volume control knob.
Voice Prompt Interrupt
In most cases you can interrupt the voice feed-
back to speak the next command by pressing
the
button on the steering wheel. After
interrupting the system, wait for a beep before
speaking your command.
One Shot Call
To use the system faster, you may speak the
second level commands with the main menu
command on the main menu. For example, press
the
button and after the beep say, “Call
Redial”.
Display screen, heater, air conditioner, audio and phone systems4-57

CONTROL BUTTONS
The control buttons for the Bluetooth® Hands-
Free Phone System are located on the steering
wheel.
PHONE/SEND
Press the
button to initiate
a Voice Recognition session or
answer an incoming call. You can also use the
button
to interrupt the system feedback
and give a command at once. For
additional information, refer to
“Voice commands” and “During a
call” in this section.
PHONE/END
While the voice recognition sys-
tem is active, press and hold
the
button for 5 seconds to
quit the voice recognition system
at any time.
Tuning switch
While using the voice recognition
system, tilt the tuning switch up or
down to manually control the
phone system.CONNECTING PROCEDURE
NOTE:
The connecting procedure must be per-
formed when the vehicle is stationary. If the
vehicle starts moving during the procedure,
the procedure will be canceled.
LHA3194LHA2775
4-58Display screen, heater, air conditioner, audio and phone systems

●Outgoing Calls
Speak this command to list the last five
outgoing calls from the vehicle. If the call
was to an entry in the phonebook, the name
will be displayed. Otherwise, the phone
number of the outgoing call will be dis-
played.
Say “Dial” to call the number or “Send Text”
to send a text message to that number. Say
“Next Entry” or “Previous Entry” to move
through the list of outgoing calls.
● Redial
Speak this command to call the last number
dialed.
● Call Back
Speak this command to call the number of
the last incoming call to the vehicle.
“Messaging” (if so equipped)
Speak this command to access text messaging
functions. For additional information, refer to
“Text messaging” in this section.
“Select Phone”
Speak this command to select a phone to use
from a list of those phones connected to the
vehicle.
MAKING A CALL
To make a call from a phone connected to the
vehicle’s Bluetooth® Hands-Free Phone Sys-
tem:
1. Press the
button on the steering
wheel.
2. The system will prompt you for a command. Say “Call”.
3. Select one of the available voice commands to continue:
● “(A Name)” — Speak the name of a phone-
book entry to place a call to that entry. The
system will respond with the name it inter-
preted from your command and will prompt
you to confirm that the name is correct. Say
“Yes” to initiate the call or “No” to hear an-
other name from the phonebook. ●
“Phone Number” — Speak this command to
place a call by inputting numbers. For 7– to
10–digit phone number, speak the numbers.
Say “Correction” at any time in the process
to correct a misspoken or misinterpreted
number. For phone numbers with more dig-
its or special characters, say “Special Num-
ber”, then speak the digits. Up to 24 digits
can be entered. Available special characters
are “start”, “pound”, “plus”, and “pause”.
When finished, say “Dial” to initiate the call.
Say “Correction” at any time in the process
to correct a misspoken or misinterpreted
number or character.
● “Redial” – Speak this command to dial the
number of the last outgoing call. The system
will display “Re-dialing ”.
The name of the phonebook entry will be
displayed if it available, otherwise the num-
ber being re-dialed will be displayed.
● “Call Back” – Speak this command to dial
the number of the last incoming call. The
system will display “Calling back
”. The name of the phone-
book entry will be displayed if it available,
otherwise the number being called back will
be displayed.
Display screen, heater, air conditioner, audio and phone systems4-61

NOTE:
This feature is automatically disabled if the
connected device does not support the
Message Access Profile (MAP) . For addi-
tional information, refer to the phone’s
Owner’s Manual for details and instruc-
tions.
NOTE:
Many phones may require special permis-
sion to enable text messaging. Check the
phone’s screen during Bluetooth® pairing.
For some phones, you may need to enable
‘Notifications’ in the phone’s Bluetooth®
menu for text messages to appear on the
headunit. For additional information, refer
to your phone’s Owner’s manual. Text mes-
sage integration requires that the phone
support MAP (Message Access Profile) for
both receiving and sending text messages.
Some phones may not support all text mes-
saging features. Please refer to
www.nissanusa.com/bluetooth or
www.nissan.ca/bluetooth for compatibility
information, as well as your device’s Own-
er’s manual.
The system allows for the sending and receiving
of text messages through the vehicle interface.Sending a text message:
1. Press the
button on the steering
wheel.
2. Say “Phone” after the tone.
3. Say “Send Text” after the tone.
4. The system will provide a list of available commands in order to determine the recipi-
ent of the text message. Choose from the
following:
● To (a name)
● Enter Number
● Missed Calls
● Incoming Calls
● Outgoing Calls
For additional information about these op-
tions, refer to “Voice commands” in this sec-
tion.
5. Once a recipient is chosen, the system prompts for which message to send. Nine
predefined messages are available as well
as three custom messages. To choose one
of the predefined messages, speak one of
the following after the tone:
● “Driving, can’t text” ●
“Call me”
● “On my way”
● “Running late”
● “Okay”
● “Yes”
● “No”
● “Where are you?”
● “When?”
● “Custom Messages”
To send one of the custom messages, say
“Custom Messages”. If more than one cus-
tom message is stored, the system will
prompt for the number of the desired cus-
tom message. For additional information on
setting and managing custom text mes-
sages, refer to “Bluetooth® settings” in this
section.
Reading a received text message:
1. Press the
button on the steering
wheel.
2. Say “Phone” after the tone.
3. Say “Read Text” after the tone.
Display screen, heater, air conditioner, audio and phone systems4-63

●Delete Phone
Select to delete a phone from the displayed
list. The system will ask to confirm before
deleting the phone.
● Replace Phone
Select to replace a phone from the displayed
list. When a selection is made, the system
will ask to confirm before proceeding. The
recorded phonebook for the phone being
deleted will be saved as long as the new
phone’s phonebook is the same as the old
phone’s phonebook.
● Select Phone
Select to connect to a previously connected
phone from the displayed list.
● Phonebook Download
Select to turn on or off the automatic down-
load of a connected phone’s phonebook.
● Show Incoming Calls
Select “Driver Only” to have incoming call
information displayed only in the vehicle in-
formation display. Select “Both” to have in-
coming call information displayed in both the
vehicle information display and the center
display screen. ●
Text Message (if so equipped)
Select to turn on or off the vehicle’s text
messaging feature.
● New Text Sound (if so equipped)
Select to adjust the volume of the sound that
plays when a new text is received by a phone
connected to the Bluetooth® Hands-Free
Phone System. The setting all the way to the
left indicates that the new text sound will be
muted.
● Show Incoming Text (if so equipped)
Select “Driver Only” to have incoming text
messages displayed only in the vehicle infor-
mation display. Select “Both” to have incom-
ing text messages displayed in both the ve-
hicle information display and the center
display screen. Select “None” to have no
display of incoming text messages.
● Edit Custom Messages (if so equipped)
Select to set a custom message that will be
available with the standard options when
sending a text message. To set a custom
message, send a text message to your own
phone number while the phone is connected
to the system. Three custom messages can
be set. Custom messages can only be set
while the vehicle is stationary. ●
Auto Reply (if so equipped)
Select to turn on or off the Auto Reply func-
tion. When enabled, the vehicle will auto-
matically send a predefined text message to
the sender when a text message is received
while driving.
● Auto Reply Message (if so equipped)
Select to choose the message that is sent
when the Auto Reply function is enabled.
Choose from “I’m Driving” or one of the three
custom messages stored in the system.
● Vehicle Signature On/Off (if so equipped)
Select to choose whether or not the vehicle
signature is added to outgoing text mes-
sages from the vehicle. This message can-
not be changed or customized.
MANUAL CONTROL
While using the NISSAN Voice Recognition sys-
tem, it is possible to select menu options by using
the steering wheel controls instead of speaking
voice commands. To activate manual control
mode, press the PHONE/SEND (
) button
on the steering wheel to access the phone menu
and then push either up or down on the tuning
switch (
).
Display screen, heater, air conditioner, audio and phone systems4-65

FEB system operation.......................... 5-57
Turning the FEB system on/off . . ................5-59
FEB system limitations ......................... 5-59
System temporarily unavailable ..................5-60
System malfunction ............................ 5-61
System maintenance ........................... 5-61
Predictive Forward Collision Warning (PFCW)
(if so equipped) .................................. 5-62
PFCW system operation .......................5-64
Turning the PFCW system on/off ................5-65
PFCW system limitations .......................5-66
System temporarily unavailable ..................5-71
System malfunction ............................ 5-72
System maintenance ........................... 5-72
Driver Attention Alert (if so equipped) ...............5-74
Driver Attention Alert system operation ...........5-74
How to enable/disable the Driver Attention
Alert system .................................. 5-75
Driver Attention Alert system limitations ..........5-75
Break-in schedule ................................ 5-76
Fuel efficient driving tips ........................... 5-77Increasing fuel economy
........................... 5-78
All-Wheel Drive (AWD) (if so equipped) .............5-78
Parking/parking on hills ............................ 5-81
Power steering ................................... 5-82
Brake system .................................... 5-82
Brake precautions ............................. 5-82
Anti-lock Braking System (ABS) .................5-83
Brake assist .................................. 5-84
Vehicle Dynamic Control (VDC) system .............5-84
Rise-up and build-up .......................... 5-86
Brake force distribution ........................ 5-86
Hill Start Assist system ............................ 5-87
Cold weather driving .............................. 5-88
Freeing a frozen door lock ......................5-88
Antifreeze ..................................... 5-88
Battery ....................................... 5-88
Draining

of coolant water ....................... 5-88
Tire equipment . . .............................. 5-88
Special winter equipment .......................5-88
Driving on snow or ice ......................... 5-88
Engine block heater (if so equipped) .............5-89

WARNING
●The exhaust gas and the exhaust sys-
tem are very hot. Keep people, animals
or flammable materials away from the
exhaust system components.
● Do not stop or park the vehicle over
flammable materials such as dry grass,
waste paper or rags. They may ignite
and cause a fire.
CAUTION
● Do not use leaded gasoline. Deposits
from leaded gasoline will seriously re-
duce the three-way catalyst’s ability to
help reduce exhaust pollutants.
● Keep your engine tuned up. Malfunc-
tions in the ignition, fuel injection, or
electrical systems can cause overrich
fuel flow into the three-way catalyst,
causing it to overheat. Do not keep driv-
ing if the engine misfires, or if notice-
able loss of performance or other un-
usual operating conditions are
detected. Have the vehicle inspected
promptly. It is recommended that you
visit a NISSAN dealer for this service. ●
Avoid driving with an extremely low fuel
level. Running out of fuel could cause
the engine to misfire, damaging the
three-way catalyst.
● Do not race the engine while warming it
up.
● Do not push or tow your vehicle to start
the engine.
TIRE PRESSURE MONITORING
SYSTEM (TPMS)
Each tire, including the spare (if provided) ,
should be checked monthly when cold and in-
flated to the inflation pressure recommended by
the vehicle manufacturer on the vehicle placard
or tire inflation pressure label. (If your vehicle has
tires of a different size than the size indicated on
the vehicle placard or tire inflation pressure label,
you should determine the proper tire inflation
pressure for those tires.)
As an added safety feature, your vehicle has been
equipped with a Tire Pressure Monitoring System
(TPMS) that illuminates a low tire pressure telltale
when one or more of your tires is significantly
under-inflated. Accordingly, when the low tire
pressure telltale illuminates, you should stop and
check all four tires as soon as possible, and
inflate them to the proper pressure. Driving on a
significantly under-inflated tire causes the tire to overheat and can lead to tire failure. Under-
inflation also reduces fuel efficiency and tire tread
life, and may affect the vehicle’s handling and
stopping ability.
Please note that the TPMS is not a substitute for
proper tire maintenance, and it is the driver’s
responsibility to maintain correct tire pressure,
even if under-inflation has not reached the level to
trigger illumination of the TPMS low tire pressure
telltale.
Your vehicle has also been equipped with a TPMS
malfunction indicator to indicate when the system
is not operating properly. The TPMS malfunction
indicator is combined with the low tire pressure
telltale. When the system detects a malfunction,
the telltale will flash for approximately one minute
and then remain continuously illuminated. This se-
quence will continue upon subsequent vehicle
start-ups as long as the malfunction exists. When
the malfunction indicator is illuminated, the system
may not be able to detect or signal low tire pressure
as intended. TPMS malfunctions may occur for a
variety of reasons, including the installation of re-
placement or alternate tires or wheels on the ve-
hicle that prevent the TPMS from functioning prop-
erly. Always check the TPMS malfunction telltale
after replacing one or more tires or wheels on your
vehicle to ensure that the replacement or alternate
tires and wheels allow the TPMS to continue to
function properly.
Starting and driving5-3

●If the low tire pressure warning light
illuminates while driving, avoid sudden
steering maneuvers or abrupt braking,
reduce vehicle speed, pull off the road
to a safe location and stop the vehicle
as soon as possible. Driving with under-
inflated tires may permanently damage
the tires and increase the likelihood of
tire failure. Serious vehicle damage
could occur and may lead to an accident
and could result in serious personal in-
jury. Check the tire pressure for all four
tires. Adjust the tire pressure to the
recommended COLD tire pressure
shown on the Tire and Loading Informa-
tion label to turn the low tire pressure
warning light OFF. If you have a flat tire,
replace it with a spare tire as soon as
possible. (For additional information,
refer to “Flat tire” in the “In case of
emergency” section for changing a flat
tire.) ●
Since the spare tire is not equipped with
the TPMS, when a spare tire is mounted
or a wheel is replaced, tire pressure will
not be indicated, the TPMS will not
function and the low tire pressure warn-
ing light will flash for approximately
1 minute. The light will remain on after
1 minute. Have your tires replaced
and/or TPMS system reset as soon as
possible. It is recommended that you
visit a NISSAN dealer for this service.
● Replacing tires with those not originally
specified by NISSAN could affect the
proper operation of the TPMS.
● Do not inject any tire liquid or aerosol
tire sealant into the tires, as this may
cause a malfunction of the tire pressure
sensors.
CAUTION
● The TPMS may not function properly
when the wheels are equipped with tire
chains or the wheels are buried in snow.
●
Do not place metalized film or any metal
parts (antenna, etc.) on the windows. This
may cause poor reception of the signals
from the tire pressure sensors, and the
TPMS will not function properly.
Some devices and transmitters may temporarily
interfere with the operation of the TPMS and
cause the low tire pressure warning light to illu-
minate.
Some examples are:
● Facilities or electric devices using similar
radio frequencies are near the vehicle.
● If a transmitter set to similar frequencies is
being used in or near the vehicle.
● If a computer (or similar equipment) or a
DC/AC converter is being used in or near
the vehicle.
The low tire pressure warning light may illuminate
in the following cases. ● If the vehicle is equipped with a wheel and
tire without TPMS.
● If the TPMS has been replaced and the ID
has not been registered.
● If the wheel is not originally specified by
NISSAN.
Starting and driving5-5

ON-PAVEMENT AND OFF-ROAD
DRIVING PRECAUTIONS
Utility vehicles have a significantly higher
rollover rate than other types of vehicles.
They have higher ground clearance than passen-
ger cars to make them capable of performing in a
variety of on-pavement and off-road applications.
This gives them a higher center of gravity than
ordinary vehicles. An advantage of higher ground
clearance is a better view of the road, allowing
you to anticipate problems. However, they are not
designed for cornering at the same speeds as
conventional 2-wheel drive vehicles any more
than low-slung sports cars are designed to per-
form satisfactorily under off-road conditions. If at
all possible, avoid sharp turns at high speeds. As
with other vehicles of this type, failure to operate
this vehicle correctly may result in loss of control
or vehicle rollover. In a rollover crash, an unbelted
person is significantly more likely to die than a
person wearing a seat belt.
For additional information, refer to “Driving safety
precautions” in this section.
AVOIDING COLLISION AND
ROLLOVER
WARNING
Failure to operate this vehicle in a safe
and prudent manner may result in loss of
control or an accident.
Be alert and drive defensively at all times. Obey
all traffic regulations. Avoid excessive speed,
high speed cornering, or sudden steering ma-
neuvers, because these driving practices could
cause you to lose control of your vehicle.
As with any vehicle, loss of control could
result in a collision with other vehicles or
objects or cause the vehicle to roll over,
particularly if the loss of control causes the
vehicle to slide sideways.
Be attentive at all times, and avoid driving when
tired. Never drive when under the influence of
alcohol or drugs (including prescription or over-
the-counter drugs which may cause drowsi-
ness) . Always wear your seat belt as outlined in
the “Safety – Seats, seat belts and supplemental
restraint system” section of this manual, and also
instruct your passengers to do so.
Seat belts help reduce the risk of injury in colli-
sions and rollovers. In a rollover crash, an
unbelted or improperly belted person is significantly more likely to be injured or
killed than a person properly wearing a
seat belt.
OFF-ROAD RECOVERY
While driving, the right side or left side wheels
may unintentionally leave the road surface. If this
occurs, maintain control of the vehicle by follow-
ing the procedure below. Please note that this
procedure is only a general guide. The vehicle
must be driven as appropriate based on the con-
ditions of the vehicle, road and traffic.
1. Remain calm and do not overreact.
2. Do not apply the brakes.
3. Maintain a firm grip on the steering wheel with both hands and try to hold a straight
course.
4. When appropriate, slowly release the accel- erator pedal to gradually slow the vehicle.
5. If there is nothing in the way, steer the ve- hicle to follow the road while vehicle speed
is reduced. Do not attempt to drive the ve-
hicle back onto the road surface until vehicle
speed is reduced.
6. When it is safe to do so, gradually turn the steering wheel until both tires return to the
Starting and driving5-7