service NISSAN MURANO 2020 Owner´s Manual

Headlight System Error: See Owner’s
Manual (if so equipped)
This warning appears when the LED head-
lights are not functioning properly.
If this warning appears, have your system
checked. It is recommended that you visit a
NISSAN dealer for this service.
Unavailable: Front Radar Obstruction
(if so equipped)
This message appears when the front ra-
dar sensor may be obstructed due to:
• mud, dirt, snow, ice, etc.
• inclement weather (rain, fog, snow, etc)
All forward driving aids are temporarily dis-
abled until the system detects that the
front radar sensor is no longer obstructed.
For additional information, refer to the fol-
lowing in the “Starting and driving” section
of this manual:
• Automatic Emergency Braking (AEB)
• Automatic Emergency Braking (AEB) withPedestrian Detection
• Intelligent Cruise Control (ICC)
• Intelligent Forward Collision Warning (I- FCW)
Forward Driving Aids temporarily
disabled. Front Sensor blocked. See
Owner’s Manual (if so equipped)
This message appears when the front ra-
dar sensor may be obstructed due to:
• mud, dirt, snow, ice, etc.
• inclement weather (rain, fog, snow, etc)
All forward driving aids are temporarily dis-
abled until the system detects that the
front radar sensor is no longer obstructed.
For additional information, refer to the fol-
lowing (if so equipped) in the “Starting and
driving” section of this manual:
• Automatic Emergency Braking (AEB)
• Automatic Emergency Braking (AEB) withPedestrian Detection
• Intelligent Cruise Control (ICC)
• Intelligent Forward Collision Warning (I- FCW)
Side Radar Obstruction
This message appears when the Blind
Spot Warning (BSW)/Rear Cross Traffic Alert
(RCTA) systems become unavailable be-
cause a radar blockage is detected. For
additional information, refer to “Blind Spot
Warning (BSW)” or “Rear Cross Traffic Alert
(RCTA)” in the “Starting and driving” section
of this manual.

Action to take
When the conditions listed above are no
longer present, turn the system off using
the ICC switch. Turn the ICC system back on
to use the system.
Condition B
When there is inclement weather (rain, fog,
snow, etc.) blocking the front radar sensor,
the ICC system will automatically be can-
celed, the chime will sound and the “Un-
available: Front Radar Obstruction” or “For-
ward Driving Aids Temporarily Disabled
Front Sensor Blocked” warning message
will appear in the vehicle information dis-
play.
Action to take
When the conditions listed above are no
longer present, the warning message will
no longer be available in the vehicle infor-
mation display and the system will operate
normally. If the “Unavailable: Front Radar
Obstruction” or “Forward Driving Aids Tem-
porarily Disabled Front Sensor Blocked”
warning message continues to be dis-
played, have the system checked. It is rec-
ommended that you visit a NISSAN dealer
for this service.Condition C
When the radar sensor area of the front
bumper is covered with mud, dirt, snow, ice,
etc., or is obstructed, the ICC system will
automatically be canceled.
The chime will sound and the “Unavailable:
Front Radar Obstruction” or “Forward Driv-
ing Aids Temporarily Disabled Front Sensor
Blocked” warning message will appear in
the vehicle information display.
Action to take
If the warning message appears, stop the
vehicle in a safe place, place the shif t lever
in the P (Park) position, and turn the engine
off. When the radar signal is temporarily
interrupted, clean the sensor area of the
front bumper and restart the engine. If the
“Unavailable: Front Radar Obstruction” or
“Forward Driving Aids Temporarily Disabled
Front Sensor Blocked” warning message
continues to be displayed, have the system
checked. It is recommended that you visit a
NISSAN dealer for this service.
Condition D
When driving on roads with limited road
structures (for example, long bridges, des-
erts, snow fields, driving next to long walls),
the system may illuminate the system
warning light and display the “Unavailable:
Front Radar Obstruction” or “Forward Driv-
ing Aids Temporarily Disabled Front Sensor
Blocked” message.
Action to take
When the above driving conditions no lon-
ger exist, turn the system back on.
Condition E
When the ICC system is not operating
properly, a chime sounds and the ICC sys-
tem warning light (orange) will come on.

Action to take
If the warning light comes on, park the ve-
hicle in a safe place. Turn the engine off,
restart the engine, resume driving and set
the ICC system again.
If it is not possible to set the system or
the indicator stays on, it may indicate
that the system is malfunctioning. Al-
though the vehicle is still drivable under
normal conditions, have the vehicle
checked. It is recommended that you
visit a NISSAN dealer for this service.
NOTE:
If the ICC system is temporarily unavail-
able, the conventional cruise control
mode may still be used. For additional
information, please refer to “Conven-
tional (fixed speed) cruise control mode”
in this section.
SYSTEM MAINTENANCE
The sensor for the ICC systemO1is located
on the front of the vehicle.
To keep the ICC system operating properly,
be sure to observe the following:
• Always keep the sensor area of the front bumper/emblem clean.
• Do not strike or damage the areas around the sensor.
• Do not attach a sticker (including trans- parent material) or install an accessory
near the sensor. This could cause failure
or malfunction.
LSD3767LSD3441

Action to take:
When the conditions listed above are no
longer present, the warning message will
no longer be available in the vehicle infor-
mation display. If the “Unavailable: Front Ra-
dar Obstruction” or “Forward Driving Aids
Temporarily Disabled Front Sensor
Blocked” warning message continues to
be displayed, have the system checked. It is
recommended that you visit a NISSAN
dealer for this service.
Condition C
When the radar sensor of the front bumper
is covered with mud, dirt, snow, ice, etc., or is
obstructed, the AEB system will automati-
cally be canceled, the chime will sound and
the “Unavailable: Front Radar Obstruction”
or “Forward Driving Aids Temporarily Dis-
abled Front Sensor Blocked” warning mes-
sage will appear in the vehicle information
display.
Action to take:
If the warning message appears, stop the
vehicle in a safe place, place the shif t lever
in the P (Park) position, and turn the engine
off. When the radar signal is temporarily
interrupted, clean the sensor area of the
front bumper and restart the engine. If the
“Unavailable: Front Radar Obstruction” or“Forward Driving Aids Temporarily Disabled
Front Sensor Blocked” warning message
continues to be displayed, have the system
checked. It is recommended that you visit a
NISSAN dealer for this service.
Condition D
When driving on roads with limited road
structures or buildings (for example, long
bridges, deserts, snowfields, driving next to
long walls), the system may illuminate the
system warning light and display the “Un-
available: Front Radar Obstruction” or “For-
ward Driving Aids Temporarily Disabled
Front Sensor Blocked” message.
Action to take:
When the above driving conditions no lon-
ger exist, turn the system back on.
NOTE:
If the AEB system stops working, the
I-FCW system will also stop working.
SYSTEM MALFUNCTION
If the AEB system malfunctions, it will be
turned off automatically, a chime will
sound, the AEB warning light (orange) will
illuminate and the warning message [Mal-
function] will appear in the vehicle informa-
tion display.
Action to take
If the warning light (orange) comes on, stop
the vehicle in a safe location, turn the engine
off and restart the engine. If the warning light
continues to illuminate, have the AEB system
checked. It is recommended that you visit a
NISSAN dealer for this service.
LSD3767

NOTE:
When the inside of the windshield on the
camera area is misted or frozen, it will
take a period of time to remove it af ter
the A/C turns on. If dirt appears on this
area, it is recommended that you visit a
NISSAN dealer.
Condition B:
When there is inclement weather (rain, fog,
snow, etc.) blocking the front radar sensor,
the AEB with Pedestrian Detection system
will automatically be canceled, the chime
will sound and the “Unavailable: Front Ra-
dar Obstruction” or “Forward Driving Aids
Temporarily Disabled Front Sensor
Blocked” warning message will appear in
the vehicle information display.
Action to take:
When the conditions listed above are no
longer present, the warning message will
no longer be available in the vehicle infor-
mation display. If the “Unavailable: Front Ra-
dar Obstruction” or “Forward Driving Aids
Temporarily Disabled Front Sensor
Blocked” warning message continues to
be displayed, have the system checked. It isrecommended that you visit a NISSAN
dealer for this service.
Condition C:
When the radar sensor of the front bumper
is covered with mud, dirt, snow ice, etc., or is
obstructed, the AEB with Pedestrian Detec-
tion system will automatically be canceled.
The chime will sound and the “Unavailable:
Front Radar Obstruction” or “Forward Driv-
ing Aids Temporarily Disabled Front Sensor
Blocked” warning message will appear in
the vehicle information display.
Action to take:
If the warning message appears, stop the
vehicle in a safe place, place the shif t lever
in the P (Park) position, and turn the engine
off. When the radar signal is temporarily
interrupted, clean the sensor area of the
front bumper and restart the engine. If the
“Unavailable: Front Radar Obstruction” or
“Forward Driving Aids Temporarily Disabled
Front Sensor Blocked” warning message
continues to be displayed, have the system
checked. It is recommended that you visit a
NISSAN dealer for this service.
Condition D:
When driving on roads with limited road
structures or buildings (for example, long
bridges, deserts, snowfields, driving next to
long walls), the system may illuminate the
system warning light and display the “Un-
available: Front Radar Obstruction” or “For-
ward Driving Aids Temporarily Disabled
Front Sensor Blocked” message.
Action to take:
When the above driving conditions no lon-
ger exist, turn the system back on.
NOTE:
If the AEB with Pedestrian Detection
system stops working, the I-FCW sys-
tem will also stop working.

SYSTEM MALFUNCTION
If the AEB with Pedestrian Detection sys-
tem malfunctions, it will be turned off auto-
matically, a chime will sound, the AEB with
Pedestrian Detection system warning light
(orange) will illuminate and the warning
message [Malfunction] will appear in the
vehicle information display.Action to take
If the warning light (orange) comes on, stop
the vehicle in a safe location, turn the en-
gine off and restart the engine. If the warn-
ing light continues to illuminate, have the
AEB with Pedestrian Detection system
checked. It is recommended that you visit a
NISSAN dealer for this service.
SYSTEM MAINTENANCE
The radar sensor is located on the front of
the vehicle
OB. The camera is located on
the upper side of the windshield
OA.
To keep the AEB with Pedestrian Detection
system operating properly, be sure to ob-
serve the following:
• Always keep the sensor areas of the front bumper/emblem and windshield clean.
• Do not strike or damage the areas around the sensors (e.g., bumper, wind-
shield).
LSD3767LSD3368

Action to take:
When the above conditions no longer exist,
the I-FCW system will resume automati-
cally.
Condition B
When there is inclement weather (rain, fog,
snow, etc.) blocking the front radar sensor,
the I-FCW system will automatically be
canceled. The chime will sound and the
“Unavailable: Front Radar Obstruction” or
“Forward Driving Aids Temporarily Disabled
Front Sensor Blocked” warning message
will appear in the vehicle information dis-
play.
Action to take:
When the conditions listed above are no
longer present, the warning message will
no longer be available in the vehicle infor-
mation display. If the “Unavailable: Front Ra-
dar Obstruction” or “Forward Driving Aids
Temporarily Disabled Front Sensor
Blocked” warning message continues to
be displayed, have the system checked. It is
recommended that you visit a NISSAN
dealer for this service.Condition C
When the radar sensor of the front bumper
is covered with mud, dirt, snow, ice, etc., or is
obstructed, the I-FCW system will auto-
matically be canceled, the chime will sound
and the “Unavailable: Front Radar Obstruc-
tion” or “Forward Driving Aids Temporarily
Disabled Front Sensor Blocked” warning
message will appear in the vehicle infor-
mation display.
Action to take:
If the warning message appears, stop the
vehicle in a safe place, place the shif t lever
in the P (Park) position, and turn the engine
off. When the radar signal is temporarily
interrupted, clean the sensor area of the
front bumper and restart the engine. If the
“Unavailable: Front Radar Obstruction” or
“Forward Driving Aids Temporarily Disabled
Front Sensor Blocked” warning message
continues to be displayed, have the system
checked. It is recommended that you visit a
NISSAN dealer for this service.
Condition D
When driving on roads with limited road
structures or buildings (for example, long
bridges, deserts, snowfields, driving next to
long walls), the system may illuminate the
system warning light and display the “Un-
available: Front Radar Obstruction” or “For-
ward Driving Aids Temporarily Disabled
Front Sensor Blocked” message.
Action to take:
When the above driving conditions no lon-
ger exist, turn the system back on.
NOTE:
If the AEB system stops working, the
I-FCW system will also stop working.

CALIFORNIA PROPOSITION 65 WARNING
WARNING
Operating, servicing and maintaining a passenger
vehicle or off-highway motor vehicle can expose you to
chemicals including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the State of
California to cause cancer and birth defects or other
reproductive harm. To minimize exposure, avoid
breathing exhaust, do not idle the engine except as
necessary, service your vehicle in a well-ventilated area
and wear gloves or wash your hands frequently when
servicing your vehicle. For more information go to
www.P65Warnings.ca.gov/passenger-vehicle.

This manual was prepared to help you un-
derstand the operation and maintenance
of your vehicle so that you may enjoy many
miles (kilometers) of driving pleasure.
Please read through this manual before
operating your vehicle.
A separate Warranty Information Book-
let explains details about the warranties
covering your vehicle. The “Maintenance
and schedules” section of this manual
explains details about maintaining and
servicing your vehicle. Additionally, a
separate Customer Care/Lemon Law
Booklet (U.S. only) will explain how to re-
solve any concerns you may have with
your vehicle, and clarif y your rights un-
der your state's lemon law.
When you require any service or have any
questions, a NISSAN dealer will be glad to
assist you with the extensive resources
available to them.
In addition to factory-installed options,
your vehicle may also be equipped with
additional accessories installed prior to de-
livery. It is recommended that you visit a
NISSAN dealer for details concerning the
particular accessories with which your ve-
hicle is equipped. It is important that you
familiarize yourself with all disclosures,
warnings, cautions and instructions con-cerning proper use of such accessories
prior to operating the vehicle and/or ac-
cessory. It is recommended that you visit a
NISSAN dealer for details concerning the
particular accessories with which your ve-
hicle is equipped.
Before driving your vehicle, please read this
Owner's Manual carefully. This will ensure
familiarity with controls and maintenance
requirements, assisting you in the safe op-
eration of your vehicle.
WARNING
IMPORTANT SAFETY INFORMATION RE-
MINDERS!
Follow these important driving rules to
help ensure a safe and comfortable trip
for you and your passengers!
• NEVER drive under the influence of
alcohol or drugs.
•
ALWAYS observe posted speed limits
and never drive too fast for conditions.
• ALWAYS give your full attention to
driving and avoid using vehicle fea-
tures or taking other actions that
could distract you.
• ALWAYS use your seat belts and ap-
propriate child restraint systems.
Pre-teen children should be seated in
the rear seat.
• ALWAYS provide information about
the proper use of vehicle safety fea-
tures to all occupants of the vehicle.
• ALWAYS review this Owner’s Manual
for important safety information.
FOREWORD READ FIRST—THEN DRIVE SAFELY

NISSAN CARES . . .
Both NISSAN and your NISSAN dealer are dedicated to serving all your automotive needs. Your satisfaction with your vehicle and your
NISSAN dealer are our primary concerns. YourNISSAN dealer is always available to assist you with all your automobile sales and service
needs.
However, if there is something that your
NISSAN dealer cannot assist you with or
you would like to provide NISSAN directly
with comments or questions, please con-
tact the NISSAN Consumer Affairs Depart-
ment using our toll-free number:
For U.S. customers 1-800-NISSAN-1
(1-800-647-7261)
For Canadian customers 1-800-387-0122 The Consumer Affairs Department will ask
for the following information:
– Your name, address, and telephone
number
– Vehicle identification number (attached to the top of the instrument panel on the
driver's side)
– Date of purchase
– Current odometer reading
– Your NISSAN dealer's name
– Your comments or questions
OR You can write to NISSAN with the informa-
tion at:
For U.S. customers
Nissan North America, Inc.
Consumer Affairs Department
P.O. Box 685003
Franklin, TN 37068-5003
or via e-mail at:
[email protected]
For Canadian customers Nissan Canada Inc.
5290 Orbitor Drive
Mississauga, Ontario L4W 4Z5
or via e-mail at:
[email protected]
If you prefer, visit us at:
www.nissanusa.com (for U.S. customers)
or
www.nissan.ca (for Canadian customers)
We appreciate your interest in NISSAN and thank you for buying a quality NISSAN vehicle.
NISSAN CUSTOMER CARE PROGRAM