ESP NISSAN MURANO HYBRID 2016 3.G First Responders Guide

2016 Murano HYBRID
First Responder’s Guide

Foreword
This
manual describes first response operations and important safetyrelated warnings and cautions for
this vehicle.
This vehicle is equipped with a high-voltage battery pack. Failure to follow recommended practices
during emergency responses will cause death or serious personal injury.
Please read this manual in advance in order to understand the features of this vehicle and to help you deal
with incidents involving this vehicle. Follow the procedures in order to help assure a successful first
response operation.
This manual is periodically updated. If you are not viewing this manual on the Nissan web site, we urge you
to go to www.nissanusa.com orwww.nissan-techinfo.com to make sure you have the most recent version of
this

manual.
NISSAN EMERGENCY CONTACT INFORMATION • Nissan Consumer Affairs: 1-800-647-7261 (US) or 1-800-387-0122 (Canada)
• Hours of operation are 8am - 5pm (Monday-Friday) Eastern, Central and Pacific time zones
IMPORTANT INFORMATION ABOUT THIS MANUAL
You may see various symbols in this manual. They have the following meanings: DANGER
This symbol is used to inform you of an operation which will result in death or serious
personal

injury if instructions are not followed.
Example: Touching high-voltage components without using the appropriate protective
equipment will result in electrocution. PPE must always be worn when touching or
working on high-voltage components. This symbol is used to inform you of an operation which may cause death or serious
personal

injury if instructions are not followed. This symbol is used to inform you of an operation which may cause personal injury or
component

damage if instructions are not followed.
Please note that there may be differences between this manual and the vehicle specification due to
specification changes.
FRG–2

Table of Contents
FOREWORD
. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–2
NISSAN EMERGENCY CONTACT INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–2
IMPORTANT INFORMATION ABOUT THIS MANUAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–2
1. ABOUT THE MURANO HYBRID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–5
1-1 MURANO HYBRID IDENTIFICATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–61-1.1 EXTERIOR AND ENGINE COMPARTMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–6
1-1.2 INTERIOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–7
1-2 VEHICLE IDENTIFICATION NUMBER (VIN) LAYOUT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–8
1-3 WARNING AND INDICATOR LAMP INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–9
2. BASIC HIGH-VOLTAGE SYSTEM AND 12-VOLT SYSTEM INFORMATION . . . . . . . . . . . . . . . FRG–10 2-1 BATTERY INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–102-1.1 12-VOLT BATTERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–10
2-1.2 HIGH-VOLTAGE BATTERY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–10
2-2 HIGH-VOLTAGE-RELATED AND 12-VOLT-RELATED COMPONENT LOCATIONS AND DESCRIPTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–11
2-3 HIGH-VOLTAGE BATTERY PACK SPECIFICATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–12
2-4 HIGH-VOLTAGE SAFETY MEASURES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–13 2-4.1 WARNING LABELS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–13
2-5 HIGH-VOLTAGE SAFETY SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–14
2-6 HIGH-VOLTAGE CIRCUIT SHUT-OFF SYSTEM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–16
2-7 PREVENTING ELECTRICAL SHOCK . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–16
2-8 EMERGENCY MEDICAL EQUIPMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–16
3. EMERGENCY RESPONSE STEPS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–17 3-1 PREPARATION ITEMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–183-1.1
PERSONAL PROTECTIVE EQUIPMENT (PPE) PROTECTIVE WEAR CONTROL. . . FRG–19
3-1.2 DAILY INSPECTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–19
3-1.3 INSULATED TOOLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–19
3-2 VEHICLE IMMOBILIZATION AND STABILIZATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–20
3-3 HOW TO HANDLE A DAMAGED VEHICLE AT AN ACCIDENT SCENE . . . . . . . . . . . . . FRG–21 3-3.1 HIGH-VOLTAGE SYSTEM SHUT-DOWN PROCEDURE . . . . . . . . . . . . . . . . . . . . FRG–22
3-3.2 WATER SUBMERSION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–30
3-3.3 VEHICLE FIRE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . FRG–30
FRG–3

2-4 High-voltage Safety Measures
Circuit insulation
The high-voltage positive (+) and negative (-) circuits are insulated
from the metal chassis.
Reducing the risk of electrocution The high-voltage components and harnesses have insulated cases or orange-colored coverings which provide insulation and easy
identification.
The high-voltage battery case is electrically connected to the vehicle
ground. This connection helps protect the vehicle occupants and
emergency responders from high-voltage electrical shock.
Identification The high-voltage components are labeled “WARNING” similar to label
shown below. All high-voltage harnesses are coated in orange.
2-4.1 Warning Labels
The following warning label is applied to the high-voltage inverter located in the engine compartment.
The following warning label is applied to the service plug access cover located inside the passenger
compartment center console. AAYIA0454ZZ
AAYIA0455ZZ
FRG–13

The following warning label is applied to the high-voltage battery located inside the passenger compartment
center
console.
2-5 High-voltage Safety System
The high-voltage safety system is intended to help keep vehicle occupants and emergency responders safe
from high-voltage electricity. • A high-voltage fuse provides short circuit protection inside the high-voltage battery.
• The high-voltage safety system is insulated from the metal chassis.
• Positive and negative high-voltage power cables are connected to the high-voltage battery and arecontrolled by normally open system main relays (SMR1 and SMR2) . When the vehicle is shut off,
the relays stop electrical flow from leaving the high-voltage battery. However, it can take
approximately ten (10) minutes for the high-voltage capacitor to fully discharge. AAYIA0456ZZ
FRG–14

3. Emergency Response Steps
DANGER
• Failure to properly shut down the high-voltage electrical system before the
Emergency Response Procedures are performed will result in serious injury or death
from electrical shock. To prevent serious injury or death, NEVER touch high-voltage
harnesses or components without always wearing appropriate Personal Protective
Equipment (PPE) . PPE must always be worn when touching or working on high-
voltage components.
• If it is necessary to touch any of the high-voltage harnesses or components you
must
always wear appropriate PPE to avoid electrical shock. PPE must always be worn
when touching or working on high-voltage components. Shut down the high-voltage
system by following the steps outlined in 3-3.1 High-voltage System Shut-Down
Procedure

(FRG–22) . Wait approximately ten (10) minutes for complete discharge of
the

high-voltage capacitor after the high-voltage system has been shut down. • NEVER assume the Murano HYBRID is shut OFF simply because it is quiet.
•

If the READY indicator is ON the high-voltage system is active.
•

If possible, be sure to check the READY indicator on the instrument cluster and
verify

that the READY indicator is OFF and the high-voltage system is stopped.
FRG–17

3-1.1 Personal Protective Equipment (PPE) Protective Wear Control
Perform
an inspection of the Personal Protective Equipment (PPE) items before beginning work. Do not use
any damaged PPE items.
3-1.2 Daily Inspection
This inspection is performed before and after use. The responder who will be using the items should
perform the inspection and check for deterioration and damage. • Insulated rubber gloves should be inspected for scratches, holes and tears. (Visual check and airleakage test)
• Insulated safety boots should be inspected for holes, damage, nails, metal pieces, wear or other problems on the soles. (Visual check)
• Insulated rubber sheet should be inspected for tears. (Visual check)
3-1.3 Insulated Tools
When performing work at locations where high-voltage is applied (such as terminals) , use insulated tools
meeting 1,000V/300A specifications.
FRG–19

3-3 How to Handle a Damaged Vehicle at an Accident Scene
NO
TE:
If any air bags have deployed in the following 3 situations, the high-voltage (HV) system has
been designed to automatically shut off at the time of deployment.
The Nissan Murano HYBRID high-voltage system incorporates capacitors which are energized whenever
the high-voltage system is on. If the high-voltage system is shut down (either through one of the built-in
automatic mechanisms or manually through one of the procedures explained in this FRG) , the capacitors
will begin to gradually discharge. Complete discharge requires approximately 10 minutes after
high-voltage system shut down. It is within this period of time that responders must be most cautious.
When arriving to an incident involving an Nissan Murano HYBRID, the vehicle should be approached
with caution and inspected for the level of damage. In addition to overall vehicle condition (location and
severity of body damage, air bag deployment, etc.) , the high-voltage system should be assessed
specifically. The locations of the high-voltage component parts are illustrated in this FRG. Refer to
2-2 High-voltage-Related and 12-Volt-Related Component Locations and Descriptions (FRG–11).
Appropriate

personal protective equipment (PPE) must always be worn when approaching a vehicle of
unknown condition, as described in this FRG.
Situation 1) High-voltage (HV) system intact, occupants can be accessed without extrication tools
The HV system can be shut down by following the procedure in this guide, while wearing appropriate PPE.
After HV system shut down, occupant assistance operations can begin immediately, and no wait period
is necessary.
Situation 2) High-voltage (HV) system intact, occupants cannot be accessed without extrication tools
The HV system can be shut down by following the procedure in this guide, while wearing appropriate PPE.
After HV system shut down, absolute care must be taken never to cut through or damage any HV system
wiring, battery or components within approximately ten (10) minutes of HV system shut down,
but occupant assistance operations using extrication equipment can begin immediately. The locations of the
HV component parts are illustrated in this guide.
Situation 3) High-voltage (HV) system damaged
If there is any evidence that the HV system has been compromised (such as arcing/sparking, orange wiring
harnesses cut or damaged, HV component casings damaged, etc.) , the responder may still be at risk of
high-voltage exposure. The vehicle must be approached with extreme caution prior to initiating any system
shut down procedures or rendering assistance to occupants. Appropriate PPE must always be worn as
described in this guide, and the approximate ten (10) minute wait time must be observed after HV
system shut down in order to ensure the system is de-energized.
In rare situations where vehicle damage is very severe, HV system shut down procedures as described in
this guide may not work. In these instances extreme caution and appropriate risk management must be
followed to prevent shock or electrocution to the responder or occupant.
FRG–21

3-3.1 High-voltage System Shut-Down Procedure
Any
of the following procedures can shut down the high-voltage system. The first response operation can
only begin after shutting down the high-voltage system. If the vehicle is heavily damaged, for example the
high-voltage battery is deformed, broken or cracked, appropriate PPE must always be used and the high-
voltage battery and high-voltage components must not be touched. DANGER
• Failure to properly shut down the high-voltage system before the Emergency
Response
Procedures are performed will result in serious injury or death from
electrical shock. To prevent serious injury or death, NEVER touch high-voltage
harnesses or components without always wearing appropriate Personal Protective
Equipment (PPE) . Appropriate PPE must always be worn when touching or working on
high-voltage components.
•
When contact with high-voltage components or high-voltage harnesses is
unavoidable, or when there is risk of such contact, you must always wear appropriate
PPE. PPE must always be worn when touching or working on high-voltage components. • The vehicle contains parts that contain powerful magnets. If a person who is wearing
a

pacemaker or other medical device is close to these parts, the medical device may be
affected by the magnets. Such persons must not perform work on the vehicle.
• Be sure to verify that the READY indicator is off (if possible) , and the high-voltage
system

is stopped.
• After the high-voltage system is shut down, please wait approximately ten (10) minutes for complete discharge of the high-voltage capacitor. While waiting, do not operate any
vehicle functions.
NOTE:
The high-voltage full discharge takes approximately ten (10) minutes.
• After shutting down the high-voltage system and removing the 12-volt battery negative (-) terminal, wait at least three (3) minutes to discharge the air bag capacitor. Even though
the 12-volt battery negative (-) is disconnected, the Supplemental Restraint System (SRS)
air bag maintains voltage at least three (3) minutes. During this time, there is a possibility
of sudden SRS air bag inflation due to harness short circuit or damage and it may cause
serious injuries.
• The 12-volt system will remain active even after the 12-volt battery negative (-) terminal is removed while the high-voltage system is active.This is because the charging system will
not shut down and power will be supplied to the 12-volt system and high-voltage system
continuously.
Before disconnecting the 12-volt battery terminal, if necessary, lower the windows, adjust the steering
column, adjust the seats, unlock the doors, open the liftgate, etc. as required. Once the 12-volt battery is
disconnected, power controls will not operate.
FRG–22

5. Pull release handle located on the instrument panel and push the release lever under the hood
sideways to open hood.
6. Remove traction motor inverter cover.
7. Disconnect negative (-) battery cable and cover it with insulated tape.
8. Wait approximately ten (10) minutes for complete discharge of the high-voltage capacitor
after the battery cable has been disconnected.
9. Perform the first response action. AAYIA0422ZZ
AAYIA0447ZZ
AAYIA0274ZZ
FRG–24