wheel alignment NISSAN MURANO HYBRID 2016 3.G Warranty Booklet
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Page 11 of 76
CORROSION COVERAGE (PERFORATION
FROM CORROSION)
Any body sheet metal panel supplied by Nissan
found to have developed perforation (rust-
through) due to corrosion in normal use is covered
for 60 months, regardless of mileage, subject to
the exclusions listed under the heading “WHAT IS
NOT COVERED”. No additional rust proofing ap-
plications are required. Perforation is a condition
in which any body sheet metal panel has corroded
from one surface through to another.
TOWING COVERAGEIf your vehicle is inoperative due to the failure of a
warranted part, during any of the New Vehicle
Limited Warranties, including Emission and Seat-
belt warranties, towing service to the nearest au-
thorized Nissan dealership is covered.
ADJUSTMENT COVERAGEService adjustments not usually associated with
the replacement of parts, such as wheel alignment
and wheel balancing, are covered only during the
first 12 months or 12,000 miles, whichever comes
first.
● Limited 6 month warranty coverage:
OE wiper blade inserts are covered for the first six
months of ownership.
REFRIGERANT RECHARGE ONLY COVERAGE Refrigerant recharge not associated with the re-
pair or replacement of a warranted part is covered
only during the first 12 months, regardless of the
mileage.
NO CHARGE
Warranty repairs will be made at no charge for parts
and/or labor (except for tires, in which case you may pay
certain charges as noted above or as described in the
applicable tire warranty found later in this booklet) . Any
needed parts replacement will be made using Genuine
Nissan or Nissan approved new or remanufactured parts.
Nissan reserves the right to make changes at any time,
without notice, to production and service parts in their
specifications, colors, and materials, including those used
in connection with warranty repairs. For this reason, when
approved by Nissan and at Nissan’s discretion, function-
ally equivalent replacement parts may be used that do not
exactly match the original production part.
OBTAINING WARRANTY SERVICEYou must take the vehicle to an authorized Nissan
dealer in the United States or Canada during regular
business hours at your expense in order to obtain
warranty service. The names and addresses of au-
thorized Nissan dealers are listed in telephone direc-
tories and in www.nissanusa.com.
If you require warranty service outside of the United
States (see terms under caption “APPLICABILITY”) ,
contact an authorized Nissan dealer in that country.
MAINTENANCE, DATA ACCESS, AND
RECORDS
As a condition of this warranty, you are responsible for
properly using, maintaining and caring for your vehicle
as outlined in your Owner’s Manual and your Nissan
Service & Maintenance Guide, and maintaining copies
of all maintenance records & receipts for review by
Nissan. You are also required to provide consent to give Nissan
access to data stored on vehicle systems. Failure to do
so is likely to result in the denial of warranty coverage.
Evidence of the performance of the required mainte-
nance should be kept and presented as proof of such
maintenance in connection with related warranty re-
pairs. To assist you in maintaining appropriate records,
the maintenance log located in your Nissan Service &
Maintenance Guide can be used along with supporting
repair invoices, receipts and other such records.
WHAT IS NOT COVERED
GENERAL EXCLUSIONS
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
Failure to operate the vehicle in accordance with the
Owner’s Manual
Misuse, such as using the vehicle to towFailure of a component not covered by warrantyRacing and competitive drivingTheft, vandalism, fire, or flooding (including engine
water ingestion)
Accident, collision, being towedRepairs performed by anyone other than an autho-
rized Nissan dealer
Glass breakage, unless resulting from defects in
material or workmanship
Normal wear and tear, including dings, dents, chips,
or scratches
Damage caused by any automated or manually op-
erated car wash or by using a pressure washer
(Continued on next page)
8 2016 NEW HYBRID VEHICLE LIMITED WARRANTY
Page 12 of 76
Note that complaints related to failure to comply with
proper use of the vehicle as described in the applicable
Owner’s Manual, or the vehicle’s lack of compliance
with local regulations or environmental requirements of
any country (other than the U.S. or Canada) are NOT
covered by this warranty.
DAMAGE OR FAILURES DUE TO ALTERATION
OR MODIFICATION
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
Alteration, tampering, or improper repair.Installation of non-Nissan approved accessories or
components.
Improper installation of any Nissan approved after-
market accessory or component.
A vehicle whose odometer mileage has been al-
tered, or the odometer repaired or replaced and the
actual vehicle mileage cannot be correctly and read-
ily determined.
SALVAGE TITLE
This limited warranty does not apply to any vehicle, and
is rendered VOID if the vehicle is (or ever has been)
issued a “salvage” or similar title including, but not
limited to junk, scrap, rebuilt, or flood titles under any
state’s law; or has ever been determined to be a “total
loss” or equivalent by any insurance company, such as
by payment of a cash payment of claim in lieu of repairs
because of a determination that the cost of repairs
exceeded the actual cash value of the vehicle. DAMAGE, FAILURES OR CORROSION FROM
ENVIRONMENTAL CONDITIONS
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
Stone chipping, chemical fallout (acid rain) , tree sap,
salt, hail, windstorm, lightning, flood or other environ-
mental conditions.
The items listed below are not covered under corro-
sion coverage (perforation from corrosion) .
Exhaust system components.Corrosion of outer trim parts, such as moldings.
However, corrosion of outer trim parts is war-
ranted for 12 months or 12,500 miles, whichever
comes first.
Corrosion other than perforation, such as cosmetic
or surface corrosion due to defects in materials or
workmanship. This is covered under the Basic Cov-
erage of the New Vehicle Limited Warranty.
Special bodies or equipment not manufactured or
supplied by Nissan.
DAMAGE, FAILURES OR CORROSION DUE TO
LACK OF OR IMPROPER MAINTENANCE OR RE-
PAIRS
This warranty does not cover damage, failures or corro-
sion resulting from or caused by:
Lack of performance of proper maintenance ser-
vices as outlined in your Nissan Service & Mainte-
nance Guide.
Fuel, fluids, or lubricants that are contaminated or
that do not meet the specification as outlined in your
Owner’s Manual .
Use of parts not equivalent in quality or design to
parts supplied by Nissan. MAINTENANCE SERVICE EXPENSE
This warranty does not cover normal maintenance ser-
vices as specified in both your Owner’s Manual and
Nissan Service & Maintenance Guide such as cleaning
and polishing, wheel alignment, headlight aiming, re-
placement of filters, replacement of windshield wiper
inserts, lubricants, coolant, worn brake shoes, pads,
drums and rotors and worn clutch discs, for example.
SEAT BELTS, TIRES, DROP-IN BEDLINERS AND
EMISSION CONTROL SYSTEM
Seat belts, tires, drop-in bedliners and the emission
control system are not covered by this warranty, but are
covered by separate warranties.
NISSAN SPRAY-IN BEDLINERS
Nissan Spray-in Bedliners will be repaired to commer-
cially acceptable standards which may include minor
appearance differences from the original bedliner.
NOTE:
The following pages are separate warranties
which may apply to your Nissan, such as those
covering vehicle emissions, seat belts, and tires.
2016 NEW HYBRID VEHICLE LIMITED WARRANTY
9
Page 24 of 76
ORIGINAL EQUIPMENT PASSENGER
AND LIGHT TRUCK TIRES INCLUDING
RFT TIRES WITH RUN-FLAT
TECHNOLOGY ELIGIBILITY
This Limited Warranty covers BRIDGESTONE and
FIRESTONE brand passenger and light truck tires, in-
cluding RFT and temporary spare tires, originally in-
stalled by the vehicle manufacturer on a new vehicle.
You are covered under the terms of this Limited War-
ranty if the tire was produced after July 4, 2004 (DOT
serial 2704 or later) and has been used only on the
vehicle on which it was originally installed in non-
commercial service.
WHAT IS WARRANTED AND FOR HOW
LONG
Before wearing down to 2/32 inch (1.6 mm) remaining
original tread depth (i.e. worn down to the top of the
built-in indicators in the tread grooves) and within
6 years from the date of purchase (proof of purchase
date required; without proof of purchase date, then
within 6 years from the date of tire manufacture) , for any
reason other than those excluded in the section entitled
“What This Limited Warranty Does Not Cover,” any
eligible tire that becomes unusable for any reason within
the manufacturer’s control will be replaced with an
equivalent new tire on the basis set forth in this Limited
Warranty.
WHAT THE WARRANTY DOES NOT
COVER
This Limited Warranty does not cover the following:1. Tire damage or irregular wear due to: A. Road hazards, including, without limitation:
Puncture, cut, impact break, stone drill, bruise,
bulge, snag, etc.
B. Improper use or operation, including, with-
out limitation: Improper inflation pressure, over-
loading, tire/wheel spinning, use of an improper
wheel, tire chain damage, misuse, misapplica-
tion, negligence, tire alteration, or for racing or
competition purposes.
C. Insufficient or improper maintenance, in-
cluding, without limitation: Failure to rotate tires
as recommended in this manual, wheel mis-
alignment, worn suspension components, im-
proper tire mounting or demounting, tire/wheel
assembly imbalance, or other vehicle condi-
tions, defects, or characteristics.
D. Contamination or degradation by petro-
leum products or other chemicals, fire or other
externally generated heat, or water or other
material trapped inside the tire during mounting
or inflation.
E. Improper repair. Improper repair voids this
Limited Warranty.
F. For RFT tires only, improper run-flat or
low tire pressure operation, including, with-
out limitation: Exceeding speed, distance, or
other run-flat/low pressure operation limita-
tions. 2. Rapid tread wear or wear-out. Original equipment
tires have no mileage warranty.
3. Weather/ozone cracking after 4 years from date of tire manufacture.
4. Ride disturbance or vibration after 1/32 inch (0.8 mm) of tread wear use.
5. Tires with sealant, balance, or other filler material that was not originally applied or inserted by the tire
manufacturer.
6. Tires used in commercial service.
7. Tires purchased and normally used outside the United States and Canada.
8. The cost of applicable federal, state, and local taxes.
9. Failure to follow any of the safety and maintenance recommendations or warnings contained in this
manual.
This Limited Warranty is in addition to and/or may be
limited by any other applicable written warranty you may
have received concerning special tires or situations.
REPLACEMENT PRICE
Radial passenger and light truck tires adjusted under
this Limited Warranty will be replaced free of charge
during the first 25% of tread wear or within 12 months
from the date of purchase (proof of purchase date
required; without proof of purchase date, then within
12 months from the date of tire manufacture) , which-
ever occurs first. During the free replacement period,
mounting and balancing are included free of charge.
(Continued on next page)
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY 21
Page 25 of 76
To determine the replacement price after the free tire
replacement period, the percent of used tread wear is
multiplied by the current selling price for the replace-
ment tire(s) . The appropriate taxes, mounting, balanc-
ing, disposal fee, and other service charges may be
added to the adjustment replacement price.
In Canada, the tire will be adjusted at dealerships (sub-
ject to dealer discretion) at a predetermined “Adjust-
ment Price.”
REPLACEMENT WARRANTY
If you receive a replacement tire under this Limited
Warranty, it will be covered by the manufacturer’s war-
ranty, if any, given on that tire at that time.
WHERE TO GO
Tire adjustments under this Limited Warranty will only
be made at an authorized Bridgestone Firestone re-
tailer. Consult a phone directory (often listed in the
Yellow Pages underTire Dealersor the internet at
www.bridgestonetire.com for the location nearest you.
CONSUMER RIGHTS
This Limited Warranty gives you specific legal rights,
and you may also have other rights which vary from state
to state or in Canada from province to province.
CONDITIONS AND EXCLUSIONS
To the extent permitted by law, Bridgestone Firestone
North American Tire, LLC disclaims all other warranties,
including but not limited to the implied warranties of
merchantability and fitness for a particular purpose and
any liability for inconvenience, incidental, or consequen-
tial damages, loss of time, loss of vehicle use or, incon-
venience. Some states do not allow the exclusion or limitation of incidental or consequential damages, so
the above limitation or exclusion may not apply to you.
This Limited Warranty applies only to consumers actually
using the tire in the United States and Canada. For war-
ranty conditions outside the United States and Canada,
see your local Bridgestone Firestone distributor.
Obligations under this policy may not be enlarged or
altered by anyone.
In accordance with Federal Law, this Limited Warranty
has been designated as a
Limited Warranty.” Nothing
in this Limited Warranty is intended to be a representa-
tion that tire failures cannot occur. This Limited War-
ranty is given in the United States by Bridgestone
Firestone North American Tire, LLC, 535 Marriott Dr.,
Nashville, TN 37214 and in Canada by Bridgestone
Firestone Canada Inc., 5770 Hurontario St., Suite 400,
Mississauga, Ontario, Canada L5R 3G5.
OWNER’S OBLIGATIONS
In order to keep this Limited Warranty valid, we require
you to have your tires regularly inspected and rotated
per the vehicle Owner’s Manual and to furnish proof of
same in order to receive an adjustment. Such proof
should show the date, mileage, and servicing location. A
sales receipt containing this information will suffice. It is
your obligation to maintain proper tire inflation pres-
sures as specified by the vehicle manufacturer and to
operate the vehicle within tire/vehicle load capacity and
speed limitations. It is also your obligation to maintain
proper wheel alignment and tire/wheel assembly bal-
ance. To request an adjustment, you must present the
tire to an authorized Bridgestone Firestone retailer.
Complete and sign the customer section of the Bridge-
stone Firestone North American Tire, LLC Limited War- ranty adjustment form and pay appropriate replacement
price, taxes, disposal fee, and service charges, if any.
ARBITRATION
You and Bridgestone Firestone North American Tire,
LLC agree that all claims, disputes, and controversies
between you and it, including any of its agents, employ-
ees, successors, or assigns, arising out of or in connec-
tion with this Limited Warranty, or any other warranties,
express or implied, including a failure of warranty and
the validity of this arbitration clause, but excluding
claims for personal injury or property damage, shall be
resolved by binding arbitration between you and it,
according to the formal dispute resolution procedures
of the National Arbitration Forum, under the Code of
Procedure then in effect. This arbitration will be con-
ducted as a document hearing. If you request any pro-
cedures beyond a document hearing, you will be re-
sponsible for all fees, including filing and administrative
fees, above and beyond the fees required for document
hearings. The arbitration between you and Bridgestone
Firestone North American Tire, LLC shall not include any
other customers, be combined or consolidated in any
fashion with arbitrations involving other customers, or
proceed in any form of class action in which the claims
of numerous customers are considered together. Any
award of the arbitrator(s) may be entered as a judgment
in any court of competent jurisdiction. The arbitrators
will have no authority to award punitive or other dam-
ages not measured by the prevailing party’s actual
damages, except as may be required by statute. Infor-
mation may be obtained and claims may be filed at any
office of the National Arbitration Forum or at P.O. Box
50191, Minneapolis, MN 55405.
(Continued on next page)
22
BRIDGESTONE FIRESTONE TIRE LIMITED WARRANTY
Page 32 of 76
RETREADED TIRES
Retreaded passenger and light truck tires are not war-
ranted by Goodyear and Dunlop for any reason. Good-
year and Dunlop speed ratings and U.S. Department of
Transportation test compliance certifications are voided
for retreaded tires.
DO MAINTAIN VEHICLE SUSPENSION,
WHEEL ALIGNMENT AND BALANCE
AND ROTATE YOUR TIRES
Lack of rotation, worn suspension parts, underinflation/
overinflation, wheel imbalance and misalignment can
cause vibration or irregular tire wear. Rotate your tires
according to your vehicle manufacturer’s recommenda-
tions or at maximum intervals of 6,000 miles/10,000 km.
FOR ADDITIONAL INFORMATION, SEE THE “BE
TIRE SMART/PLAY YOUR PART BROCHURE”
PUBLISHED BY THE RUBBER MANUFACTUR-
ERS ASSOCIATION (RMA) . A COPY OF THIS
BROCHURE CAN BE DOWNLOADED FROM THE
RMA WEBSITE:
www.rma.org/publications/consumer_tire_information
You must go to an authorized Goodyear or Dunlop
outlet for replacement tires and all warranty service.
TIRE SERVICE LIFE
Tires are designed and built to provide many thousands
of miles of excellent service. For maximum benefit, tires
must be maintained properly to avoid tire damage that
may result in removal from service before the tread is
worn down to minimum depth.
It is not practical to accurately predict the service life of
any specific tire in chronological time since service con-
ditions vary widely. The serviceability of a tire over time is a
function of the storage and service conditions (inflation
pressure, load, speed, road hazard injury, etc.) to which a
tire is subjected. Consumers should not rely solely on the
appearance of the tire, but should be aware of any change
in dynamic performance such as increased air loss, noise
or vibration, which could be a sign to remove the tire.
Therefore, it is essential to have tires, including spares,
inspected regularly (at least monthly) for proper inflation
pressure, damage and treadwear.
FOR SERVICE ASSISTANCE OR INFORMATION,
FIRST CONTACT THE NEAREST GOODYEAR OR
DUNLOP RETAILER.
1) For assistance in locating the nearest Good-year or Dunlop Retailer, look in the Yellow
Pages under Tire Dealers – New.
2) Go to www.goodyear.com for U.S. or www. goodyear.ca for Canada.
For Dunlop tires, go to www.dunloptires.com
for U.S. & Canada.
If additional assistance is required, call the
Customer Assistance Center
at 1-800-321-2136 for U.S. or
1-800-387-3288 for Canada.
Or write to:
Customer Assistance Center
Dept 728
1144 East Market Street
Akron, OH 44316-0001
Check your vehicle’s Owner’s Manual (or your
vehicle) to determine if it is equipped with run-
flat (extended mobility) tires. If your vehicle is
equipped with run-flat tires, the following ap-
plies:
RUN-FLAT TECHNOLOGY EXTENDED MOBILITY
TECHNOLOGY (EMT™) , RUNONFLAT® (ROF)
AND DUNLOP SELF-SUPPORTING TECHNOL-
OGY (DSST®) ORIGINAL EQUIPMENT TIRES
IMPORTANT SAFETY INFORMATION
OPERATIONAL MONITORING
The information contained in this Limited Warranty Bro-
chure applies only to the Original Equipment tires sup-
plied with your vehicle. In order for Goodyear Run-Flat
(Extended Mobility Technology [EMT], RunOnFlat
[ROF]) or Dunlop Run-Flat (Dunlop Self- Supporting
Technology [DSST]) tires to obtain the performance
criteria stated within this Limited Warranty, Goodyear or
Dunlop Run-Flat tires must use specific parts, such as a
low tire pressure monitoring system authorized by the
Original Equipment vehicle manufacturer.
RUN-FLAT TIRE FEATURE:
The Goodyear or Dunlop Run-Flat tire is a high-
performance tire with a remarkable feature: It can oper-
ate for limited distances with very low or even no infla-
tion pressure (refer to your Vehicle Owner’s Manual for
these limitations) . This is an important benefit, espe-
cially if inflation loss occurs at a location where imme-
diately stopping your vehicle could be hazardous.
(Continued on next page)
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY 29
Page 36 of 76
3. HOW A PRO RATA PRICE IS
CALCULATED
The replacement tire price will be determined by multiply-
ing the percentage of the usable tread worn by the Dealers
Selling Price (excluding all applicable taxes) at the time of
the adjustment or the Continental/General brand current
published Adjustment Base Price, whichever is lower. The
usable tread is the original tread down to the tread wear
indicators (2/32nds of an inch of tread remaining) . The
Adjustment Base Price is intended to fairly represent a
Dealer’s Selling Price for the same or comparable tire.
4. WHAT IS NOT COVERED BY THE
ADJUSTMENT POLICY
a.The following conditions are not covered:
Road Hazard: Cuts, snags, punctures, bruises or
impact breaks and any damage caused by puncture
or tire repair.
Ride/Vibration: After “Free Replacement Policy” (set
forth in section 2A) expires.
Tire Damage or Failure Resulting From Improper
Operation or Maintenance: Load, speed, and infla-
tion practices causing excessive operational tem-
peratures to exceed the tire capabilities.
Tire damage (including irregular treadwear) or failure
resulting from: improper mounting or demounting,
damaged rim, wheel alignment, tire trueing, chain
damage, brakes or any similar mechanical problem,
extreme temperature exposure, misuse, negligence,
and abusive driving such as tire spinning, racing or
accident damage. Tire failure resulting from intentional alterations: such
as adding a white inlay on a blackwall or sealant
materials.
Age Conditions: Weather checking/cracking cover-
age is for a maximum period of 48 months from the
date of purchase.
b. Continental/General Exclusions - Tire(s) submitted for an adjustment in service for
longer than 72 months from date of purchase*, are
not covered by this policy.
Tire(s) on any vehicle registered and normally oper-
ated outside the United States and Canada are not
covered under this Policy. For tires on vehicles nor-
mally operated outside the United States and
Canada, see the nearest Continental or General Tire
dealer or distributor for local coverage.
Tire(s) transferred from the vehicle on which they
were originally installed are not covered under this
Policy.
Company does not offer tread wearout coverage up
to a predetermined mileage under this Policy. Tire(s)
used in racing related activities or competitive
events are not covered by this Policy.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, WARRANTIES OF MER-
CHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. NO OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, ARE MADE OR IN-
TENDED BY COMPANY. COMPANY DISCLAIMS ALL
IMPLIED WARRANTIES, INCLUDING WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PAR- TICULAR PURPOSE. ANY IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, ANY WAR-
RANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED IN DURA-
TION TO THE DURATION OF THIS WRITTEN WAR-
RANTY. SOME STATES DO NOT ALLOW LIMITA-
TIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION MAY NOT AP-
PLY TO YOU.
NO COMPANY EMPLOYEE, RETAILER OR DEALER
HAS THE AUTHORITY TO MAKE ANY WARRANTY,
REPRESENTATION, PROMISE OR AGREEMENT ON
BEHALF OF COMPANY EXCEPT AS STATED IN THIS
LIMITED WARRANTY.
TO THE EXTENT PERMITTED BY LAW, COMPANY
DISCLAIMS LIABILITY FOR ALL CONSEQUENTIAL
AND INCIDENTAL DAMAGES. THE REMEDIES SET
FORTH IN THIS LIMITED WARRANTY ARE THE
SOLE AND EXCLUSIVE REMEDIES FOR BREACH
OF WARRANTY. SOME STATES DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES SO THE ABOVE
LIMITATIONS OR EXCLUSION MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LE-
GAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH MAY VARY FROM STATE TO STATE.
(Continued on next page)
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
33
Page 38 of 76
LIMITED WARRANTY
This limited warranty applies to Falken brand Original
Equipment Passenger Car, Temporary Spare, and Light
Truck steel belted radial tires bearing the complete
description and serial number required by the Depart-
ment of Transportation (DOT) . This warranty is effective
only to tires for which claims are made within 5 (five)
years of the date of production, based on the tire DOT
serial number.
WHAT IS COVERED AND FOR HOW
LONG
Falken tires that are originally equipped on this vehicle
are warranted against any defects in the materials and
workmanship for the usable life of the original tread. The
limited warranty terminates at the flush appearance of
the tread wear indicators at 1.6mm (2/32 of an inch)
remaining tread depth.
A.Free Replacement
If a tire becomes unserviceable due to such defect
within the first 1.6mm (2/32 of an inch) of tread wear,
the tire will be replaced free of charge with the same or
comparable Falken tire.
B. Prorated Replacement
After the first 1.6mm (2/32 of an inch) of wear, a
prorated adjustment credit will be given based on the
percentage of remaining usable tread depth, down to
the remaining 1.6mm (2/32 of an inch) tread wear bar
indicator. No credit is given if the tire is worn beyond the
flush appearance of the tread wear bar indicator (less
than 1.6mm (2/32 of an inch) tread depth remaining) . C.
Out-of-Round / Out-of-Balance Replacement
Tires that are deemed to be out-of-round or out-of-
balance will be accepted for adjustment during the first
0.8mm (1/32 of an inch) of the original tread depth and
will be replaced free of charge with the same or similar
Falken tires (no labor costs will be covered) . A set of
four (4) tires from the same vehicle will not be accepted
for out-of-round or out-of-balance claims.
WHAT IS NOT COVERED BY THE
WARRANTY
A. Tires that becomes unserviceable due to road haz- ard damages (cuts, snags, punctures, bruises, im-
pact breaks, etc.) improper repair technique or ma-
terials, improper inflation, overload, irregular wear,
wheel imbalance, defective mechanical vehicle
components (brakes, suspension, wheels, etc.) im-
proper suspension alignment, accident, fire, chemi-
cal damage, damage from chain use, racing, off-
road use, run flat, improper installation, vandalism, or
abuse.
B. Tires branded “NA” or a tire in which the DOT numbering has been removed.
C. Tires presented for a warranty claim by someone other than by the original purchaser, or tires that
were transferred to another vehicle from the vehicle
in which the tires were originally installed.
D. Tires having a failure or failures caused by a previous damages or repairs.
E. The cost of tire repair or retreading is not covered by this warranty and will be the sole responsibility of the
tire owner. Possible NON Covered Reasons/Conditions due
to:
●Chipping/Chunking Tearing
●Corrosion
●Fire
●Impact Break or Concussions
●Improper Inflation Pressure
●Improper Mounting/Dismount
●Mechanical Defects of the Vehicle
●Misalignment
●Misapplication
●Overloading
●Puncture
●Racing or any Competition
●Repair Failure
●Road Hazards
●Sidewall Cut or Damage
●Theft or Vandalism
●Tread Cuts
●Wheel Imbalance
●Willful Abuse
(Continued on next page)
FALKEN TIRE LIMITED WARRANTY
35
Page 39 of 76
OWNER’S OBLIGATIONS
At least monthly, the vehicle owner(s) should check the
tires’ air pressure with a gauge and inflate to the recom-
mended cold air pressure level listed on the driver’s
door placard. Do not rely on car servicers to perform the
checks. The tires should be rotated at least every
8,000km (5,000 miles) or earlier if uneven wear is
occurring, and proof of maintenance records should be
kept. The owner(s) should have the tires rebalanced if
vibration is experienced, and the vehicle’s alignment
should be checked if uneven or rapid wear is occurring,
or when suggested by the vehicle’s manufacturer.
All warranty claims must be presented to an authorized
Falken dealer or participating car dealership. The own-
er(s) must present any supporting maintenance records
and documentation necessary to help determine if the
tire(s) in question are deemed covered by the limited
warranty or not.
LEGAL RIGHTS
All implied warranties, including warranties of mer-
chantability and fitness for a particular purpose shall be
limited in duration to the above period. To the extent
permitted by law, Falken Tire Corporation shall not be
responsible for incidental or consequential damages,
such as loss of use of the tire or the vehicle on which it
is used, inconvenience, or commercial loss, some states
do not allow limitations on how long an implied warranty
lasts, or the exclusion or limitation of incidental or con-
sequential damages, so the above limitations or exclu-sions may not apply to you. This warranty gives you
specific legal rights and you may also have other rights,
which vary from state to state. This is the only express
warranty applicable to Falken brand tires and super-
sedes the terms of any previous warranty. Falken neither
assumes nor authorizes anyone to make or assume for it
any other warranty.
TIRE CARE AND RECOMMENDATIONS
PROPER INFLATION and FUEL ECONOMY*
Ensure maximum performance and a long life from your
tires by checking the air pressures at least once a month
and set them to the vehicle manufacturer’s recom-
mended pressure(s) listed on the vehicle’s tire placard
or in your owner’s manual. Always check and adjust your
air pressure when your tires are cold, preferably first
thing in the morning before driving. Never release air
pressure from tires when they are hot. Wait until the tires
cool down and recheck, adding air or releasing as
required. Falken endorses the use of nitrogen in your
tires because it helps your tires maintain optimal pres-
sure for longer periods of time and reduces the amount
of moisture inside of the tire and wheel assembly.
TIRE INFLATION PRESSURE
Tires need to be properly inflated to effectively operate
and perform as intended. Tires carry the weight of the
vehicle, passengers, and cargo as well as bear the
forces of braking, accelerating, and turning. The vehicle
manufacturer sets the inflation pressures for the original
equipment tires that are on your vehicle.Driving with improperly inflated tires is dangerous. An
under inflated tire will generate excessive heat build-up
that will cause damage to the internal structure and
inner liner of the tire. Besides tire damage, improper tire
inflation pressures can also affect your vehicle’s ride
and handling, tire tread wear, and fuel economy. It is
recommended to always keep all of your tires, including
the spare, at the vehicle manufacturer’s recommended
inflation pressures and be sure to check the air pressure
monthly and before going on long road trips or carrying
extra weight in your vehicle.
Your vehicle’s tire placard and/or owner’s manual will
list the cold inflation pressure(s) for your vehicle’s origi-
nal equipment tires, including the spare. The placard
can be found on the driver’s side door or door jamb area.
If you have questions about understanding your vehi-
cle’s tire placard, please refer to your owner’s manual or
ask a qualified tire service professional.
●For detailed information on TIRE INFLATION PRES-
SURE please visit www.Falkentire.com
CHECKING YOUR TIRE’S AIR PRESSURE
Checking your air pressure at least once a month is vital
to help your tires perform properly and help you get the
best gas mileage possible. Tires can lose up to 7 kPa
(1 psi) per month under normal conditions and lose up
to 7 kPa (1 psi) per every 9°C (16°F) drop in tempera-
ture. Here are some simple steps on how to check the
air pressures in your tires: 1. Remove the valve stem cap.
(Continued on next page)
* Some plus size applications may require different air pressure(s) than what is listed on your vehicle’s placard or owner’s manual. In this case, please consult your tire dealer or Falken Tire for proper inflation pressure(s) .
36 FALKEN TIRE LIMITED WARRANTY
Page 40 of 76
2. Place the end of the tire gauge firmly against thetire’s valve stem.
3. Read the current pressure displayed on the gauge that is currently in the tire.
4. Increase pressure at this time (if needed) and re- check with your tire gauge.
5. Replace the valve stem cap.
6. Repeat until all of your tires have been checked and adjusted accordingly.
TIRE PRESSURE MONITORING SYSTEM (TPMS)
A tire pressure monitoring system (TPMS) is a safety
system found in most vehicles manufactured after
2005. There are pressure sensing transmitters mounted
inside of each tire that sends readings to the central
computer (ECU) in your vehicle. The TPMS system will
alert you when one or more of your tires are underin-
flated by 25% or more by turning on a warning light on
your vehicle’s dashboard or heads up display (HUD)
screen. This means that one or more of your tires may
have a low-pressure condition. Follow the instructions
in your owner’s manual.
ROTATION and WEAR
**
Falken recommends rotating your tires at least every
8,000km (5,000 miles) and periodically inspecting your
tires to make sure they are free of road hazards (such as
nails, screws, large wood splinters, etc.) that might
penetrate your tires causing them to lose air pressure
and to ensure they are wearing evenly. Common irregu-
lar wear patterns are: misalignment wear, where the tire
shows excessive outer or inner tread wear. Tire side- walls should also be inspected for cuts, snags, bruises,
and weather cracking. If any of these noted conditions
are present during inspection, we recommend returning
to your servicing tire dealer to be corrected to ensure
long tire life.
TIRE REPLACEMENT
Falken recommends replacing your tires when the tread
wears down to the wear bars at 1.6mm (2/32 of an
inch) , which are located across the tread in several
locations around the tire. If only two tires are being
replaced, the two new tires should always be installed
on the rear of the vehicle to aid in preventing your
vehicle from hydroplaning, even if your car is front wheel
drive. It’s always recommended to have your new tires
balanced during installation, and alignment checked if
the previous tires show and irregular wear. Tires that
have been in use for 5 (five) years or more should
continue to be inspected by a qualified tire specialist, at
least annually. It is recommended that any tires 10 (ten)
years old or older from the date of manufacture, includ-
ing spare tires, be replaced with new tires as a precau-
tion even if such tires appear serviceable and even if
they have not reached the legal worn out limit at 1.6mm
(2/32 of an inch) .
TIRE REPAIRS
In the event that you get a flat tire while driving, it is best
to find a nearby, safe place to stop and install your spare
tire or call a tow truck. The less distance that you drive
on your low or flat tire, the better chances your tire has of
being repairable. Once you are able to get to your local
servicing tire dealer, have them dismount the tire fromthe rim and thoroughly inspect the inside of the tire. It is
important to know the difference between a proper tire
repair and an improper one because it can be critical to
you and your vehicle’s safety. An improper repair could
pose a safety threat to you and your family and could
also affect your tire’s manufacturer warranty. Here are
some tips in determining if your damaged tire can be
properly repaired or not:
●Always have the tire removed from the wheel and
inspected before any repair is performed.
●Tires with less than 1.6mm (2/32 of an inch) of tread
should NOT be repaired.
●Never repair a tire with a puncture larger than 6mm
(1/4 of an inch) .
●Repairs should be limited to the tread area only.
●Repairs cannot overlap one another.
●A plug and patch or plug/patch combo should be
used to effectively repair a tire puncture.
●If anything seems questionable at any time during the
repair process, ask your service advisor for more
details and/or call the tire manufacturer to make sure
the tire’s warranty isn’t being voided.
(Continued on next page)
** Never include a temporary spare tire in your rotation pattern
FALKEN TIRE LIMITED WARRANTY 37
Page 44 of 76
LIMITED WARRANTY FOR NORTH
AMERICA FOR ORIGINAL EQUIPMENT
PASSENGER CAR & LIGHT TRUCK
TIRES INCLUDING TEMPORARY TIRES
LIMITED WARRANTY FOR ORIGINAL EQUIPMENT
PASSENGER CAR & LIGHT TRUCK TIRES INCLUD-
ING TEMPORARY TIRES.
1. WHAT IS COVERED AND FOR HOW
LONG.
Hankook warrants that a tire manufactured by Hankook
and equipped originally on the vehicle is free from
defects in materials or workmanship in normal use for
the life of the original usable tread. The life of the original
usable tread ends when the tire tread has been worn
down with only 1.6mm (2/32nds inch) remaining, at
which point the tire is considered to be fully worn out.
●PASSENGER CAR AND LIGHT TRUCK
TIRES
(A) Free replacement
If Hankook Radial Passenger & Light Truck
Tires fail as a result of defect in material
and/or workmanship within the first 25% of
treadwear, the tire will be replaced with a
new, comparable Hankook Tire at no charge
including mounting and balancing charges. ●
PASSENGER CAR AND LIGHT TRUCK
TIRES
(B) Pro rata replacement
Tires not qualifying for free replacement will
be allowed a credit toward purchase of a
new, comparable Hankook Tire based upon
the amount of tread actually worn. The cost
of mounting, balancing and any other service
charges or applicable taxes shall be paid by
the user. Otherwise adjustment for compen-
sation will be made on a prorata basis calcu-
lated by multiplying the actual current dealer
selling price by the percentage of remaining
usable tread depth.
● HANKOOK TEMPORARY TIRE
(A) A Temporary tire weighs less and provides
more trunk storage space than a conven-
tional tire. To conserve tire tread life, tempo-
rary tire should be returned to the trunk as
soon as it is convenient to have your stan-
dard tire repaired or replaced.
(B) If Hankook Temporary Tire fails as a result of
defect in materials and/or workmanship dur-
ing the first 50% of usable treadwear, the
tire will be replaced with a new, comparable
tire at no charge including mounting charge.
No adjustment will be made for tires that are
worn more than 50%.
2. WHAT IS NOT COVERED BY THE
WARRANTY
●NON-ADJUSTABLE CONDITIONS
A. Irregular wear or tire damage due to: – Road hazards such as punctures, cuts, snags,scuffs, carcass bruises or impact breaks.
– Fire, wreck or collision.
– Improper inflation, overloading, high speed spin- ning, improper mounting or demounting, running
flat, off-road use, racing, vandalism, willful dam-
age or abuse.
– Misalignment, wheel imbalance, defective brakes or shock absorber, use of tire chains.
– Any tire which has failed as a result of adding materials (e.g. tire fillers, sealant, or balancing
substances) .
– Mechanical failure or design of vehicle.
B. Tires fitted to anything other than the original ve- hicles.
C. Tire worn beyond treadwear indicator (2/32nds inch or 1.6mm tread remaining) .
D. Tire presented by other than the actual owner-user.
E. Tire branded “NA” (meaning no adjustment) or “blem” (meaning blemished) .
F. Loss of time inconvenience, loss of use of the vehicle or consequential damage.
G. Ride disturbance caused by damaged wheels or after free-replacement conditions.
(Continued on next page)
HANKOOK TIRE LIMITED WARRANTY 41