display NISSAN QUEST 2017 RE52 / 4.G Warranty Booklet
[x] Cancel search | Manufacturer: NISSAN, Model Year: 2017, Model line: QUEST, Model: NISSAN QUEST 2017 RE52 / 4.GPages: 82, PDF Size: 0.49 MB
Page 37 of 82
GENERAL TIRE LIMITED WARRANTY
AND ADJUSTMENT POLICY
This Limited Warranty and Adjustment (the “Policy”) is
issued by Continental Tire North America, Inc. (the
“Company”) and is applicable for Continental and
General-brand original equipment tires and is a promise
of replacement under certain specified conditions. This
Policy applies to tires in normal service displaying ad-
justable conditions (see Section 4) and does not re-
quire the existence of a workmanship or material related
condition in order to qualify for adjustment. THIS
POLICY IS NOT A WARRANTY THAT YOUR TIRE
WILL NOT FAIL OR BECOME UNSERVICEABLE IF
NEGLECTED OR MISTREATED.
1. ELIGIBILITY
a. This Policy applies to the owner of Passenger Car,Light Truck and Serva-Spare tires bearing the Con-
tinental or General brand name and serial numbers,
and operated in normal service.
b. Eligible tires must be the original equipment tires, used on the vehicle on which they were originally
installed by the vehicle manufacturer.
c. Tires branded “used” are not eligible under this Policy.
2. WHAT IS WARRANTED
Tires that have become unserviceable for reasons
other than the following will be replaced in accor-
dance with this warranty.
Road hazard injuries or damages caused to the tire
by obstacles and debris on the highway such as
cuts, punctures (whether repairable or not) ,
Improper repairs or repairs that have failed.Under or overinflation, or other abuses.Incorrect mounting of the tire, or tire/wheel imbal-
ance
Mechanical irregularities in the vehicle such as
wheel misalignment, worn or faulty parts.
Accident, corrosion, vandalism, fire or damage
caused by nature.
Tires used on vehicles in racing or special applica-
tions.
Non-speed-rated temporary spare tires used over
50MPH (80Km/h) .
Tires worn out (2/32 inch (1.6mm) or less of tread
remaining) .
Tires that have been retreaded.Tires transferred from the vehicle on which they were
originally equipped.
If a warrantable condition is found, tires will be replaced
as follows:
(a) Passenger Car and Light Truck Tires (Other than Temporary Spare Tires)
When a tire becomes unserviceable during
the first 25% of original usable tread depth
or 12 months from date of vehicle purchase,
whichever is to the customer’s benefit, it will
be replaced with a comparable new YOKO-
HAMA tire free of charge. During this period,
tires will be mounted and balanced without
charge. Other service charges such as tire
rotation, alignment or applicable taxes are
payable by the customer.
When a tire has worn past the above speci-
fied pay for the cost of a new comparable
YOKOHAMA passenger car or light truck tire
on a pro-rated basis. The dealer shall deter-
mine this cost by multiplying the percentage
of usable tread worn by the current retail
selling price of that tire at the time of war-
ranty replacement. The costs of mounting,
balancing and any other service charges or
applicable taxes are payable by the
customer.
The tire is covered by this warranty for the
life of the original usable tread (the original
tread depth down to the level of tread wear
indicators molded at 2/32 inch or 1.6 mm) or
for 48 months from the date of vehicle
purchase, whichever comes first.
(Continued on next page)
32CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
Page 54 of 82
This Limited Warranty (WARRANTY) is a promise of
replacement under certain specified conditions. This
policy applies to original equipment tires used in normal
highway service displaying warrantable conditions and
does not require the existence of a manufacturing de-
fect to qualify for an adjustment. This is not a warranty
that your tire will not wear out, fail or become unservice-
able if neglected or mistreated.
1. WARRANTY ELIGIBILITY
This warranty applies to every YOKOHAMA passenger
car, light truck and temporary spare tire bearing the
YOKOHAMA brand name and complete DOT serial
identification number. Eligible tires must be used on the
vehicle on which they were originally equipped in con-
formance with the vehicle manufacturer’s recommenda-
tions.
2. WHAT IS WARRANTED
Tires that have become unserviceable for reasons
other than the followingwill be replaced in accor-
dance with this warranty.
Road hazard injuries or damages caused to the tire
by obstacles and debris on the highway such as
cuts, punctures (whether repairable or not) , snags,
bruises, tears or impact breaks.
Improper repairs or repairs that have failed.Under or overinflation, or other abuses.Incorrect mounting of the tire, or tire/wheel imbal-
ance.
Mechanical irregularities in the vehicle such as
wheel misalignment, worn or faulty parts.
Accident, corrosion, vandalism, fire or damage
caused by nature.
Tires used on vehicles in racing or special applica-
tions.
Non-speed-rated temporary spare tires used over
50 MPH (80 Km/h) .
Tires worn out (2/32 inch (1.6 mm) or less of tread
remaining) .
Tires that have been retreaded.Tires transferred from the vehicle on which they were
originally equipped.
If a warrantable condition is found, tires will be replaced
as follows:
a) Passenger Car and Light Truck Tires (Other
than Temporary Spare Tires)
When a tire becomes unserviceable during the first
25% of original usable tread depth or 12 months from
date of vehicle purchase, whichever is to the customer’s
benefit, it will be replaced with a comparable new
YOKOHAMA tire free of charge. During this period, tires
will be mounted and balanced without charge. Other
service charges such as tire rotation, alignment or ap-
plicable taxes are payable by the customer.
When a tire has worn past the above specified period
for free replacement, the customer must pay for the cost
of a new comparable YOKOHAMA passenger car or
light truck tire on a pro-rated basis. The dealer shall
determine this cost by multiplying the percentage of
usable tread worn by the current retail selling price of
that tire at the time of warranty replacement. The costs
of mounting, balancing and any other service charges or
applicable taxes are payable by the customer.
The tire is covered by this warranty for the life of the
original usable tread (the original tread depth down to
the level of tread wear indicators molded at 2/32 inch or 1.6 mm) or for 48 months from the date of vehicle
purchase, whichever comes first.
b) Temporary Spare Tires
When the original tread of a YOKOHAMA Temporary
Spare tire used in temporary highway service on the
vehicle in which it was originally equipped, is worn not
more than 1/32 inch or 0.8 mm, the tire will be replaced
with a new YOKOHAMA Temporary Spare tire free of
charge, without charge for mounting and balancing the
new tire. Additional service charges are payable by the
customer.
Temporary Spare tires worn in excess of 1/32 inch or
0.8 mm but less than 2/32 inch or 1.6 mm, will be
replaced and the customer charged 50% of the current
retail selling price of the tire. The costs of mounting,
balancing and any other service charges are payable by
the customer.
3. LIMITATIONS AND EXCLUSIONS
All implied warranties, including any warranty of mer-
chantability or fitness for a particular purpose, are ex-
pressly limited to the duration of this written warranty.
All obligations or liabilities for loss of time, inconve-
nience loss of vehicle use or any other incidental or
consequential damages are hereby excluded. Some
states do not allow limitations on how long an implied
warranty lasts, or the exclusion or limitation of incidental
or consequential damages so the above limitations or
exclusions may not apply.
(Continued on next page)
YOKOHAMA TIRE LIMITED WARRANTY
49
Page 57 of 82
occurring, and proof of maintenance records should be
kept. The owner(s) should have the tires rebalanced if
vibration is experienced, and the vehicle’s alignment
should be checked if uneven or rapid wear is occurring,
or when suggested by the vehicle’s manufacturer.
All warranty claims must be presented to an authorized
Falken dealer or participating car dealership. The own-
er(s) must present any supporting maintenance records
and documentation necessary to help determine if the
tire(s) in question are deemed covered by the limited
warranty or not.
LEGAL RIGHTS
All implied warranties, including warranties of mer-
chantability and fitness for a particular purpose shall be
limited in duration to the above period. To the extent
permitted by law, Falken Tire Corporation shall not be
responsible for incidental or consequential damages,
such as loss of use of the tire or the vehicle on which it
is used, inconvenience, or commercial loss, some states
do not allow limitations on how long an implied warranty
lasts, or the exclusion or limitation of incidental or con-
sequential damages, so the above limitations or exclu-
sions may not apply to you. This warranty gives you
specific legal rights and you may also have other rights,
which vary from state to state. This is the only express
warranty applicable to Falken brand tires and super-
sedes the terms of any previous warranty. Falken neither
assumes nor authorizes anyone to make or assume for it
any other warranty.
TIRE CARE AND RECOMMENDATIONS
PROPER INFLATION and FUEL ECONOMY*
Ensure maximum performance and a long life from your
tires by checking the air pressures at least once a month
and set them to the vehicle manufacturer’s recom-
mended pressure(s) listed on the vehicle’s tire placard
or in your owner’s manual. Always check and adjust your
air pressure when your tires are cold, preferably first
thing in the morning before driving. Never release air
pressure from tires when they are hot. Wait until the tires
cool down and recheck, adding air or releasing as
required. Falken endorses the use of nitrogen in your
tires because it helps your tires maintain optimal pres-
sure for longer periods of time and reduces the amount
of moisture inside of the tire and wheel assembly.
TIRE INFLATION PRESSURE
Tires need to be properly inflated to effectively operate
and perform as intended. Tires carry the weight of the
vehicle, passengers, and cargo as well as bear the
forces of braking, accelerating, and turning. The vehicle
manufacturer sets the inflation pressures for the original
equipment tires that are on your vehicle.
Driving with improperly inflated tires is dangerous. An
under inflated tire will generate excessive heat build-up
that will cause damage to the internal structure and
inner liner of the tire. Besides tire damage, improper tire
inflation pressures can also affect your vehicle’s ride
and handling, tire tread wear, and fuel economy. It is
recommended to always keep all of your tires, including
the spare, at the vehicle manufacturer’s recommended
inflation pressures and be sure to check the air pressuremonthly and before going on long road trips or carrying
extra weight in your vehicle.
Your vehicle’s tire placard and/or owner’s manual will
list the cold inflation pressure(s) for your vehicle’s origi-
nal equipment tires, including the spare. The placard
can be found on the driver’s side door or door jamb area.
If you have questions about understanding your vehi-
cle’s tire placard, please refer to your owner’s manual or
ask a qualified tire service professional.
●For detailed information on TIRE INFLATION PRES-
SURE please visit www.Falkentire.com
CHECKING YOUR TIRE’S AIR PRESSURE
Checking your air pressure at least once a month is vital
to help your tires perform properly and help you get the
best gas mileage possible. Tires can lose up to 7 kPa
(1 psi) per month under normal conditions and lose up
to 7 kPa (1 psi) per every 9°C (16°F) drop in tempera-
ture. Here are some simple steps on how to check the
air pressures in your tires: 1. Remove the valve stem cap.
2. Place the end of the tire gauge firmly against the tire’s valve stem.
3. Read the current pressure displayed on the gauge that is currently in the tire.
4. Increase pressure at this time (if needed) and re- check with your tire gauge.
5. Replace the valve stem cap.
6. Repeat until all of your tires have been checked and adjusted accordingly.
(Continued on next page)
* Some plus size applications may require different air pressure(s) than what is listed on your vehicle’s placard or owner’s manual. In this case, please consult your tire dealer or Falken Tire
for proper inflation pressure(s) .
52 FALKEN TIRE LIMITED WARRANTY
Page 58 of 82
TIRE PRESSURE MONITORING SYSTEM (TPMS)
A tire pressure-monitoring system (TPMS) is a safety
system found in most vehicles manufactured after
2005. There are pressure sensing transmitters mounted
inside of each tire that sends readings to the central
computer (ECU) in your vehicle. The TPMS system will
alert you when one or more of your tires are underin-
flated by 25% or more by turning on a warning light on
your vehicle’s dashboard or heads up display (HUD)
screen. This means that one or more of your tires may
have a low-pressure condition. Follow the instructions
in your owner’s manual.
ROTATION and WEAR
**
Falken recommends rotating your tires at least every
8,000km (5,000 miles) and periodically inspecting your
tires to make sure they are free of road hazards (such as
nails, screws, large wood splinters, etc.) that might
penetrate your tires causing them to lose air pressure
and to ensure they are wearing evenly. Common irregu-
lar wear patterns are: misalignment wear, where the tire
shows excessive outer or inner tread wear. Tire side-
walls should also be inspected for cuts, snags, bruises,
and weather cracking. If any of these noted conditions
are present during inspection, we recommend returning
to your servicing tire dealer to be corrected to ensure
long tire life.TIRE REPLACEMENT
Falken recommends replacing your tires when the tread
wears down to the wear bars at 1.6mm (2/32 of an
inch) , which are located across the tread in several
locations around the tire. If only two tires are being
replaced, the two new tires should always be installed
on the rear of the vehicle to aid in preventing your
vehicle from hydroplaning, even if your car is front wheel
drive. It’s always recommended to have your new tires
balanced during installation, and alignment checked if
the previous tires show and irregular wear. Tires that
have been in use for 5 (five) years or more should
continue to be inspected by a qualified tire specialist, at
least annually. It is recommended that any tires 10 (ten)
years old or older from the date of manufacture, includ-
ing spare tires, be replaced with new tires as a precau-
tion even if such tires appear serviceable and even if
they have not reached the legal worn out limit at 1.6mm
(2/32 of an inch) .
TIRE REPAIRS
In the event that you get a flat tire while driving, it is best
to find a nearby, safe place to stop and install your spare
tire or call a tow truck. The less distance that you drive
on your low or flat tire, the better chances your tire has of
being repairable. Once you are able to get to your local
servicing tire dealer, have them dismount the tire from
the rim and thoroughly inspect the inside of the tire. It is
important to know the difference between a proper tire
repair and an improper one because it can be critical to
you and your vehicle’s safety. An improper repair could
pose a safety threat to you and your family and couldalso affect your tire’s manufacturer warranty. Here are
some tips in determining if your damaged tire can be
properly repaired or not:
●Always have the tire removed from the wheel and
inspected before any repair is performed.
●Tires with less than 1.6mm (2/32 of an inch) of tread
should NOT be repaired.
●Never repair a tire with a puncture larger than 6mm
(1/4 of an inch) .
●Repairs should be limited to the tread area only.
●Repairs cannot overlap one another.
●A plug and patch or plug/patch combo should be
used to effectively repair a tire puncture.
●If anything seems questionable at any time during the
repair process, ask your service advisor for more
details and/or call the tire manufacturer to make sure
the tire’s warranty isn’t being voided.
TIRE MIX USAGE
WARNING
SAFETY WARNING
Never mix tires of different size or con-
struction and/or type on any axle. (Except
for temporary use as a spare tire.) Always
refer to the vehicle’s owner manual for
proper tire fitments.
(Continued on next page)
** Never include a temporary spare tire in your rotation pattern
FALKEN TIRE LIMITED WARRANTY 53
Page 59 of 82
TIRE SPEED RATINGS
Falken recommends replacing your tire(s) with the same
speed rating as the original tires equipped on your vehicle.
It is okay to use a lower speed rated tire when using
winter tires. However, speeds should be reduced to
match the tires new “maximum” speed capability.
Any tire that is repaired, damaged, abused, altered from
its original state or retreaded voids the speed rating on
that particular tire and should be considered a non-
speed rated tire.
WARNINGSAFETY WARNING
Falken does not recommend the use of
mixing different speed ratings on a ve-
hicle. This can cause poor handling and
unpredictable steering.
HIGH PERFORMANCE, LOW ASPECT RATIO TIRES
Various new vehicles come equipped with high perfor-
mance and/or low aspect ratio tires from the factory.
These tires generally provide increased vehicle handling
characteristics, but may also have engineering perfor-
mance trade-offs related with their designs. Low aspect
ratio tires have reduced sidewall heights and may be
more vulnerable to damage from road hazards, pot-
holes, and other objects, like curbs. Your vehicle’s
wheels are susceptible to these same dangers as well.
Some vehicles may be originally equipped with high
performance tires that are designed for warmer weather
use reducing traction in colder, winter weather condi-
tions. High performance tires also pose the possibility of wearing more quickly, giving a stiffer ride, and produc-
ing louder noise than standard all-season tires during
operation. Refer to your vehicle owner’s manual, tire
information placard, or qualified tire service professional
for more information about these kinds of tires.
WINTER TIRES
Falken recommends all four tires be replaced when
replacing your original equipment tires and installing
winter tires for the winter months.
WARNING
SAFETY WARNING
Never use just two winter tires. It could
lead to adverse handling, loss of control,
which could cause serious injury or death.
STORING YOUR TIRES
When storing your tires for any extended period of time,
be sure to thoroughly clean your tires with a tire brush,
soap, and water to remove any dirt, salt, and brake dust
from the tires. If you are storing your tires still mounted
on the wheels, use a wheel brush and approved wheel
cleaner to clean your wheels. Then dry the wheels and
tires with a towel and allow them to fully dry. DO NOT
apply any tire dressings while storing your tires. Tire
compounds are made to resist weather cracking and
ozone damage. Place each clean and dry tire in an
airtight plastic bag and seal the bag with tape to help
reduce oil evaporation. Store your tires out of direct
sunlight and somewhere that is well shielded from the
elements, like a climate-controlled room or dry base-
ment. Storing the tires in a garage or shed usually
exposes the tires to a wide range of temperatures as well as precipitation and humidity. Keep the tires away
from sources that emit ozone like electric motors that
use contact brushes, furnaces, sump pumps, etc. Al-
though tires will still age regardless of how they are
stored, these precautions will help slow the aging pro-
cess and reduce the damage to your tires.
WARNING
SAFETY WARNING
Operating your vehicle in excess of the
posted speed limit or the maximum speed
allotted by driving conditions has the po-
tential to be dangerous. Higher driving
speeds create excessive heat buildup in a
tire, leading to a possible tire failure.
TIRE SPINNING
WARNING SAFETY WARNING
Spinning a tire to get a stuck vehicle out of
mud, ice, snow, sand, or wet grass can be
potentially dangerous. A spinning tire at a
speedometer reading above 55 km/h
(35 mph) can be capable of disintegrating
a tire with explosive force. In some circum-
stances, a tire may be spinning at twice
the speed displayed on the speedometer.
This can cause serious injury or death to
you, a passenger, or bystander. Never spin
a tire above 55 km/h (35 mph) .
(Continued on next page)
54 FALKEN TIRE LIMITED WARRANTY