NISSAN SENTRA 2015 B17 / 7.G Warranty Booklet
Manufacturer: NISSAN, Model Year: 2015, Model line: SENTRA, Model: NISSAN SENTRA 2015 B17 / 7.GPages: 72, PDF Size: 0.42 MB
Page 31 of 72
B. You must pay for taxes and any additional services
you order at the time of adjustment plus any addi-
tional service that may be unique to your application,
e.g. Tire Pressure Monitoring System.
C. You must submit your claim on an approved claim
form supplied by an authorized Goodyear or Dunlop
service facility. The form must be filled out com-
pletely and signed, where you the owner or your
authorized agent presented the tire for adjustment.
SAFETY WARNINGS
Property damage, serious injury or death may result
from:
TIRE FAILURE DUE TO UNDERINFLATION/
OVERLOADING / MISAPPLICATION.
Follow the vehicle owner’s manual or tire placard in
vehicle.
TIRE FAILURE DUE TO IMPACT DAMAGE /
IMPROPER MAINTENANCE.
Tires should be inspected regularly by a qualified
technician for signs of damage, such as punctures or
impacts.
TIRE FAILURE DUE TO IMPROPER REPAIRS.
See Rubber Manufacturer’s Association (RMA) es-
tablished repair procedures at www.rma.org and/or
go to www.goodyear.com for information on proper
repair procedures.
EXPLOSION OF TIRE/RIM ASSEMBLY DUE
TO IMPROPER MOUNTING.
Only specially-trained persons should mount tires.
When mounting tires, use safety cage and clip-on
extension air hose to inflate.
FAILURE TO MOUNT RADIAL TIRES ON AP-
PROVED RIMS.
FAILURE TO DEFLATE SINGLE OR DUAL AS-
SEMBLIES COMPLETELY BEFORE DE-
MOUNTING.
TIRE SPINNING.
On slippery surfaces such as snow, mud, ice, etc.,
do not spin tires in excess of 35 mph (55 kph) , as
indicated on the speedometer.
EXCESSIVE WHEEL SPINNING.
This can also result in tire disintegration or axle
failure.
WARNING: Vehicle handling, traction, ride comfort and
other performance parameters may be significantly af-
fected by a change in tire size or type. Before replacing
tires, always consult and follow the vehicle Owner’s
Manual because some vehicle manufacturers prohibit
changing tire size. When selecting tires that are differ-
ent from the original equipment size make certain: (1)
The tires have adequate load carrying capacity based
on the vehicle placard, (2) The tires have sufficient
inflation pressure to carry the load and (3) There is
proper clearance with no interference points between
the tire and vehicle. The consumer must be aware to
always drive safely and obey all traffic laws. Avoid
sudden, sharp turns or lane changes. Failure to follow
any of these warnings may result in loss of control of the
vehicle, leading to an accident and serious injury or
death.
TIRE CARE AND MAINTENANCE GUIDE
The easiest way to help ensure satisfactory mileage and
performance from your Goodyear or Dunlop tires is to
give them a simple but frequent (at least monthly) in-
spection for proper inflation, even treadwear, and the
presence of any damage.
DO MAINTAIN PROPER INFLATION
PRESSURE IN YOUR TIRES
Proper inflation pressure is necessary for optimum tire
performance, safety and fuel economy. Check inflation
pressures at least once a month and before long trips.
Use an accurate tire pressure gauge. Always check
pressures when the tires are cold (when the vehicle has
been driven less than one mile) . If you must check
inflation when the tires are hot, add 4 psi (27 kPa) to the
recommended cold inflation pressure. It is difficult to tell
just by looking at radial tires whether they are underin-
flated.*
Furthermore, when operating a vehicle equipped with
radial tires, it is difficult to notice when a tire has gone
flat or nearly flat since the “feel” of the vehicle does not
change significantly.
*Evidence of air loss or repeated underinflation
always requires expert inspection to determine
the source of leakage and tire removal to deter-
mine repairability.To avoid injury, NEVER attempt to
reinflate a tire that has been run severely underinflated.
Progressive air loss may result from punctures, cuts,
curbing, impacts or partial bead unseating. Some fit-
ment causes for air loss are (1) incomplete bead seat-
ing, (2) bead tearing caused by a machine tool due to
insufficient lubrication or improper adjustment, (3) leak-
ing valve core or rubber valve components should be
replaced when problems are detected and whenever
tires are replaced.
(Continued on next page)
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY27
Page 32 of 72
Always maintain inflation pressure at the level
recommended by the vehicle manufacturer as
shown on the vehicle placard, vehicle certifica-
tion label or in the vehicle Owner’s Manual:
Underinflation is the leading cause of tire failure and may
result in severe cracking, component separation or “blow-
out.” It reduces tire load capacity, allows excessive side-
wall flexing and increases rolling resistance, resulting in
heat and mechanical damage. Maintaining proper inflation
pressure is the single most important thing you can do to
promote tire durability and maximize tread life.
Overinflation increases stiffness, which may deteriorate
ride and generate unwanted vibration. Overinflation also
increases the chances of impact damage.
DON’T OVERLOAD YOUR VEHICLE OR
TIRES
Check your vehicle Owner’s Manual to determine the
load limits. Overloading your vehicle places stress on
your tires and other critical vehicle components. Over-
loading a vehicle can cause poor handling, increased
fuel consumption and may cause tire failure. Overload-
ing your tires can result in severe cracking, component
separation orblowout.
Never fit your vehicle with new tires that have less load
capacity than shown on the vehicle tire placard and
remember that optimum rim width is important for
proper tire load distribution and function.
The maximum load capacity stamped on the sidewalls of
P-Metric & European Metric tires is reduced by 10%
when used on a light truck, utility vehicle or trailer. Never
fit P-Metric or European Metric tires to light trucks that
specify LT-type replacement tires.
DON’T SPIN YOUR TIRES
EXCESSIVELY
Avoid excessive tire spinning when your vehicle is stuck
in snow, ice, mud or sand. The centrifugal forces gen-
erated by a free-spinning tire/wheel assembly may
cause sudden tire explosion resulting in vehicle damage
and/or serious personal injury to you or a bystander.
Never exceed 35 mph/55 km/h, as indicated on your
speedometer. Use a gentle backward and forward rock-
ing motion to free your vehicle for continued driving.
Never stand near or behind a tire spinning at high
speeds. For example, while attempting to push a vehicle
that is stuck or when an on-the-car spin balance ma-
chine is in use.
DO CHECK YOUR TIRES FOR WEAR
Always remove tires from service when they reach two
thirty-seconds of an inch (2/32) remaining tread depth.
All new tires have treadwear indicators which appear as
smooth banks in the tread grooves when they wear to
the two thirty-seconds of an inch (2/32) level. Many wet
weather accidents result from skidding on bald or nearly
bald tires. Excessively worn tires are also more suscep-
tible to penetrations.
DO CHECK YOUR TIRES FOR DAMAGE
Frequent (at least monthly) inspection of your tires for
signs of damage and their general condition is important
for safety. If you have any questions, have your tire
Dealer inspect them. Impacts, penetrations, cracks,
knots, bulges or air loss always require tire removal and
expert inspection. Never perform a temporary repair or
use an inner tube as a substitute for a proper repair.
Only qualified persons should repair tires.
PROPER TIRE REPAIR NOTE:
Goodyear and Dunlop do not warrant any inspection or
repair process. The repair is entirely the responsibility of
the repairer and should be made in accordance with
established Rubber Manufacturers Association (RMA)
procedures.
TIRE PRESSURE MONITORING
SYSTEM ALERT
Refer to your vehicle Owner’s Manual for more informa-
tion on what to do if the tire pressure warning system
activates.
THE CONVENIENCE (TEMPORARY)
SPARE
The Convenience (Temporary) Spare is designed, built,
and tested to the high engineering standards set by
North America’s leading car manufacturers and to
Goodyear and Dunlop’s own high standards of quality
control. It is designed to take up a minimum of storage
space and, at the same time, fulfill the function of a spare
tire when needed. The spare is kept in its storage space,
fully inflated at 60 psi. To be sure it is always ready for
use, the air pressure should be checked on a regular
basis.
The Convenience (Temporary) Spare can be used in
combination with the original tires on your vehicle. You
can expect a tire tread life of up to 3,000 miles
(4,800 kilometers), depending on road conditions and
your driving habits. To conserve tire tread life, return the
spare to the storage area as soon as it is convenient to
have the standard tire repaired or replaced.
(Continued on next page)
28GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
Page 33 of 72
The Convenience (Temporary) Spare weighs less than a
standard tire so it’s easier to handle. It also helps reduce
the total car weight which contributes to fuel economy.
The wheels used with the Convenience (Temporary)
Spare are specifically designed for use with high pres-
sure spares and should never be used with any other
type tire.
DON’T ATTEMPT TO MOUNT YOUR
OWN TIRES
Serious injury or Death may result from explosion of tire/
rim assembly due to improper mounting procedures.
Follow tire manufacturer’s instructions and match tire
diameter to rim diameter. Mount light truck radials on
rims approved for radial service. Do not apply bead
sealer. This can inhibit bead seating. Lubricate beads
and tire rim (including tube or flap) contact surfaces.
Lock assembly on mounting machine or place in safety
cage. STAND BACK and never exceed 40 psi to seat
beads. Never use a volatile substance or a rubber
“donut” (also known as a bead expander or “O-Ring”) to
aid bead seating. Only specially-trained persons should
mount tires.
DON’T MIX TIRES OF DIFFERENT
SIZES AND TYPES ON THE SAME
AXLE
For optimum handling and control, Goodyear and Dun-
lop recommend fitment of four (4) tires of the same type
and size unless otherwise specified by the vehicle
manufacturer.
WARNING: Before you replace your tires, always con-
sult the vehicle Owner’s Manual and follow the vehicle
manufacturer’s replacement tire recommendations. Ve-hicle handling may be significantly affected by a change
in tire size or type. When selecting tires that are different
than the Original Equipment size, see a professional
installer in order to make certain that proper clearance,
load carrying capacity and inflation pressure is selected.
Never exceed the maximum load capacity and inflation
pressure listed on the sidewall of the tire. Always drive
safely and obey all traffic laws. Avoid sudden, sharp
turns or lane changes. Failure to follow this warning may
result in loss of control of the vehicle, leading to an
accident and serious injury or death.
When replacing tires, you must maintain the outside
diameter and load carrying capacity of the Original
Equipment tire. Inflation pressure may need to be ad-
justed to avoid overloading the tire. Consult the Tire &
Rim Association Load and Inflation Tables, ETRTO or
JATMA standards for correct load and inflation informa-
tion.
NEVER FIT TIRES TO A VEHICLE THAT
HAVE LESS LOAD CARRYING
CAPACITY THAN AS REQUIRED BY
THE ORIGINAL EQUIPMENT
MANUFACTURER
Examples: Many vehicles, such as large passenger
vans, require Load Range E tires as designated by the
vehicle manufacturer. Fitment of a tire, such as a Load
Range D, with less carrying capacity is not allowed.
In other cases, tires of the same size may carry different
load indexes in the service description. You must make
certain the replacement tires fitted to the vehicle have a
load carrying capacity equal to or greater than what the
Original Equipment manufacturer specifies.NOTE:
Goodyear manufactured and/or marketed
European-Metric passenger tires and P-Metric
passenger tires are interchangeable as long as
they have the same section width, same aspect
ratio, same rim diameter. Caution: Never substi-
tute a “Standard Load” (SL) tire for an Extra Load
(XL) tire. If the vehicle was originally equipped
with “Extra Load” (XL) tires, replace those tires
with similar sized XL tires.
FOLLOW THESE ADDITIONAL
GUIDELINES
When installing only two tires, fit the tires with the
deepest tread depth on the rear axle. If radials and
non-radials must be fitted to the same vehicle, fit radials
on rear axle. Never mix radials and non-radials on the
same axle. When fitting snow tires or all-season tires to
performance vehicles, always fit in sets of four. It is not
recommended to fit tires with different speed ratings. If
tires with different speed ratings are installed on a
vehicle, they should be installed with like pairs on the
same axle. The speed capability of the vehicle will
become limited to that of the lowest speed rated tires.
Use of lift kits with some vehicle/tire combinations can
cause instability. When changing tire sizes, always con-
sult Dealer for optimum rim width and carefully checkvehicle/tire clearances.
(Continued on next page)
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY29
Page 34 of 72
RETREADED TIRES
Retreaded passenger and light truck tires are not war-
ranted by Goodyear and Dunlop for any reason. Good-
year and Dunlop speed ratings and U.S. Department of
Transportation test compliance certifications are voided
for retreaded tires.
DO MAINTAIN VEHICLE SUSPENSION,
WHEEL ALIGNMENT AND BALANCE
AND ROTATE YOUR TIRES
Lack of rotation, worn suspension parts, underinflation/
overinflation, wheel imbalance and misalignment can
cause vibration or irregular tire wear. Rotate your tires
according to your vehicle manufacturer’s recommenda-
tions or at maximum intervals of 6,000 miles/10,000 km.
FOR ADDITIONAL INFORMATION, SEE THE “BE
TIRE SMART/PLAY YOUR PART BROCHURE”
PUBLISHED BY THE RUBBER MANUFACTUR-
ERS ASSOCIATION (RMA) . A COPY OF THIS
BROCHURE CAN BE DOWNLOADED FROM THE
RMA WEBSITE:
www.rma.org/publications/consumer_tire_information
You must go to an authorized Goodyear or Dunlop
outlet for replacement tires and all warranty service.
TIRE SERVICE LIFE
Tires are designed and built to provide many thousands
of miles of excellent service. For maximum benefit, tires
must be maintained properly to avoid tire damage that
may result in removal from service before the tread is
worn down to minimum depth.
It is not practical to accurately predict the service life of
any specific tire in chronological time since service con-
ditions vary widely. The serviceability of a tire over time is a
function of the storage and service conditions (inflation
pressure, load, speed, road hazard injury, etc.) to which a
tire is subjected. Consumers should not rely solely on the
appearance of the tire, but should be aware of any change
in dynamic performance such as increased air loss, noise
or vibration, which could be a sign to remove the tire.
Therefore, it is essential to have tires, including spares,
inspected regularly (at least monthly) for proper inflation
pressure, damage and treadwear.
FOR SERVICE ASSISTANCE OR INFORMATION,
FIRST CONTACT THE NEAREST GOODYEAR OR
DUNLOP RETAILER.
1) For assistance in locating the nearest Good-
year or Dunlop Retailer, look in the Yellow
Pages under Tire Dealers – New.
2) Go to www.goodyear.com for U.S. or www.
goodyear.ca for Canada.
For Dunlop tires, go to www.dunloptires.com
for U.S. & Canada.
If additional assistance is required, call the
Customer Assistance Center
at 1-800-321-2136 for U.S. or
1-800-387-3288 for Canada.
Or write to:
Customer Assistance Center
Dept 728
1144 East Market Street
Akron, OH 44316-0001
Check your vehicle’s Owner’s Manual (or your
vehicle) to determine if it is equipped with run-
flat (extended mobility) tires. If your vehicle is
equipped with run-flat tires, the following ap-
plies:
RUN-FLAT TECHNOLOGY EXTENDED MOBILITY
TECHNOLOGY (EMT™) , RUNONFLAT® (ROF)
AND DUNLOP SELF-SUPPORTING TECHNOL-
OGY (DSST®) ORIGINAL EQUIPMENT TIRES
IMPORTANT SAFETY INFORMATION
OPERATIONAL MONITORING
The information contained in this Limited Warranty Bro-
chure applies only to the Original Equipment tires sup-
plied with your vehicle. In order for Goodyear Run-Flat
(Extended Mobility Technology [EMT], RunOnFlat
[ROF]) or Dunlop Run-Flat (Dunlop Self- Supporting
Technology [DSST]) tires to obtain the performance
criteria stated within this Limited Warranty, Goodyear or
Dunlop Run-Flat tires must use specific parts, such as a
low tire pressuremonitoring system authorized by the
Original Equipment vehicle manufacturer.
RUN-FLAT TIRE FEATURE:
The Goodyear or Dunlop Run-Flat tire is a high-
performance tire with a remarkable feature: It can oper-
ate for limited distances with very low or even no infla-
tion pressure (refer to your Vehicle Owner’s Manual for
these limitations) . This is an important benefit, espe-
cially if inflation loss occurs at a location where imme-
diately stopping your vehicle could be hazardous.
(Continued on next page)
30GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
Page 35 of 72
TIRE PRESSURE MONITORING SYSTEM ALERTRefer to your vehicle Owner’s Manual for more information
on what to do if the tire pressure warning system activates.
WARNING
If the tire pressure-monitoring system signals an alert,
follow these safety precautions to prevent a loss of
vehicle control that could result in serious personal
injury or death:
●Slow your speed. Do not exceed 50 mph (80 kph) .
●Avoid hard cornering, hard braking and severe han-
dling maneuvers.
●Avoid potholes and other road hazards.
Remember that when your tires have lost air pressure,
your vehicle’s handling capability is reduced, particu-
larly during severe maneuvers.
TO PROLONG TIRE LIFE DURING A SYSTEM ALERTThe Goodyear or Dunlop Run-Flat tire can be driven at
low or zero air pressure (refer to your vehicle Owner’s
Manual for these limitations) . To help prolong the life of
a tire operating under low-inflation conditions, drive at a
speed as far below 50 mph (80 kph) as possible. Also,
drive the shortest distance possible before obtaining
tire service. Taking these precautions will increase the
chance that your tire will be repairable.SERVICE AFTER A SYSTEM ALERT
To obtain service after operating under low-inflation
conditions, contact your Goodyear or Dunlop Run-Flat
service facility. Trained service personnel will inspect
your tires to determine if they are in need of repair or
replacement. To locate the nearest authorized Good-
year or Dunlop Run-Flat service facility, call 1-800-
GOODYEAR (1-800-466-3932) .
WARNING
Because of the unique characteristics of Run-Flat tires,
the wheels on which they are mounted and your vehi-
cle’s tire pressure monitoring system, all tire service
work other than routine inflation maintenance and exter-
nal inspections must be performed by service personnel
at a Goodyear or Dunlop Run-Flat service facility. Do not
attempt to mount or demount Run-Flat tires yourself;
serious injury or death could result. Only specially
trained persons should mount, demount and repair Run-
Flat tires, and more than 40 psi (270 kPa) may be
required to seat beads. A safety cage and clip-on ex-
tension air hose must be used if more than 40 psi
(270kPa) is need to seat beads.TIRE REPAIR
Like any other Goodyear or Dunlop speed-rated, high-
performance tire, the Goodyear or Dunlop Run-Flat tire
may be repaired to correct a puncture in the tread, but
PROPER MATERIALS AND PROCEDURES MUST BE
USED. Contact a Goodyear or Dunlop Run-Flat service
facility for information on proper repairs. For the location
of the nearest facility, call 1-800-GOODYEAR (1-800-
466-3932) .
WARNING
Goodyear and Dunlop Run-Flat tires are designed for
use only on certain original equipment wheels supplied
with a properly operating low tire pressure-monitoring
system. If applied to a vehicle without a properly oper-
ating low tire pressure-monitoring system, the tires may
fail when operated in an underinflated condition, result-
ing in loss of vehicle control and possible serious injury
or death. Application of these tires to a vehicle not
equipped with specified operational low tire pressure-
monitoring system constitutes improper and unsafe use
of this product.
(Continued on next page)
GOODYEAR/DUNLOP TIRE LIMITED WARRANTY31
Page 36 of 72
OPERATIONAL MONITORING
The information contained in this Limited Warranty Bro-
chure applies only to the Original Equipment tires sup-
plied with your vehicle. In order for Goodyear Run-Flat
(Extended Mobility Technology [EMT], RunOnFlat
[ROF]) or Dunlop Run-Flat (Dunlop Self- Supporting
Technology [DSST]) tires to obtain the performance
criteria stated within this Limited Warranty, Goodyear or
Dunlop Run-Flat tires must use specific parts, such as a
low tire pressure monitoring system authorized by the
Original Equipment vehicle manufacturer.
RUN-FLAT TIRE FEATURE:
The Goodyear or Dunlop Run-Flat tire is a high-
performance tire with a remarkable feature: It can oper-
ate for limited distances with very low or even no infla-
tion pressure (refer to your Vehicle Owner’s Manual for
these limitations) . This is an important benefit, espe-
cially if inflation loss occurs at a location where imme-
diately stopping your vehicle could be hazardous.
TIRE PRESSURE MONITORING SYSTEM
ALERT
Refer to your vehicle Owner’s Manual for more informa-
tion on what to do if the tire pressure warning system
activates.
WARNING
If the tire pressure-monitoring system signals an alert,
follow these safety precautions to prevent a loss of
vehicle control that could result in serious personal
injury or death:
●Slow your speed. Do not exceed 50 mph (80 kph) .
●Avoid hard cornering, hard braking and severe han-
dling maneuvers.
●Avoid potholes and other road hazards.
Remember that when your tires have lost air pressure,
your vehicle’s handling capability is reduced, particu-
larly during severe maneuvers.
TO PROLONG TIRE LIFE DURING A
SYSTEM ALERT
The Goodyear or Dunlop Run-Flat tire can be driven at
low or zero air pressure (refer to your vehicle Owner’s
Manual for these limitations) . To help prolong the life of
a tire operating under low-inflation conditions, drive at a
speed as far below 50 mph (80 kph) as possible. Also,
drive the shortest distance possible before obtaining
tire service. Taking these precautions will increase the
chance that your tire will be repairable.
SERVICE AFTER A SYSTEM ALERT
To obtain service after operating under low-inflation
conditions, contact your Goodyear or Dunlop Run-Flat
service facility. Trained service personnel will inspect
your tires to determine if they are in need of repair or
replacement. To locate the nearest authorized Good-
year or Dunlop Run-Flat service facility, call 1-800-
GOODYEAR (1-800-466-3932) .
WARNING
Because of the unique characteristics of Run-Flat tires,
the wheels on which they are mounted and your vehi-
cle’s tire pressure monitoring system, all tire service
work other than routine inflation maintenance and exter-
nal inspections must be performed by service personnel
at a Goodyear or Dunlop Run-Flat service facility. Do not
attempt to mount or demount Run-Flat tires yourself;serious injury or death could result. Only specially
trained persons should mount, demount and repair Run-
Flat tires, and more than 40 psi (270 kPa) may be
required to seat beads. A safety cage and clip-on ex-
tension air hose must be used if more than 40 psi
(270kPa) is needed to seat beads.
TIRE REPAIR
Like any other Goodyear or Dunlop speed-rated, high-
performance tire, the Goodyear or Dunlop Run-Flat tire
may be repaired to correct a puncture in the tread, but
PROPER MATERIALS AND PROCEDURES MUST BE
USED. Contact a Goodyear or Dunlop Run-Flat service
facility for information on proper repairs. For the location
of the nearest facility, call 1-800-GOODYEAR (1-800-
466-3932) .
WARNING
Goodyear and Dunlop Run-Flat tires are designed for
use only on certain original equipment wheels s upplied
with a properly operating low tire pressure-monitoring
system. If applied to a vehicle without a properly oper-
ating low tire pressure-monitoring system, the tires may
fail when operated in an underinflated condition, result-
ing in loss of vehicle control and possible serious injury
or death. Application of these tires to a vehicle not
equipped with specified operational low tire pressure-
monitoring system constitutes improper and unsafe use
of this product.
32GOODYEAR/DUNLOP TIRE LIMITED WARRANTY
Page 37 of 72
GENERAL TIRE LIMITED WARRANTY
AND ADJUSTMENT POLICY
This Limited Warranty and Adjustment (the “Policy”) is
issued by Continental Tire North America, Inc. (the
“Company”) and is applicable for Continental and
General-brand original equipment tires and is a promise
of replacement under certain specified conditions. This
Policy applies to tires in normal service displaying ad-
justable conditions (see Section 4) and does not re-
quire the existence of a workmanship or material related
condition in order to qualify for adjustment. THIS
POLICY IS NOT A WARRANTY THAT YOUR TIRE
WILL NOT FAIL OR BECOME UNSERVICEABLE IF
NEGLECTED OR MISTREATED.
1. ELIGIBILITY
a. This Policy applies to the owner of Passenger Car,
Light Truck and Serva-Spare tires bearing the Con-
tinental or General brand name and serial numbers,
and operated in normal service.
b. Eligible tires must be the original equipment tires,
used on the vehicle on which they were originally
installed by the vehicle manufacturer.
c. Tires branded “used” are not eligible under this
Policy.
2. WHAT IS THE ADJUSTMENT POLICY
AND FOR HOW LONG?
Limited warranty coverage is for a maximum period of
72 months from the date of purchase*, determined by
the new vehicle registration date or new vehicle sales
invoice showing date of purchase.If an eligible Passenger or Light Truck or Serva-Spare
tire, used in normal service, becomes unserviceable
from a condition other than those listed under Section 4,
during or after the time or treadwear periods shown
below, it will be replaced with a comparable** new
Continental or General brand tire according to(A)and
(B)below.
(A) Free Replacement Policy:
Time* Treadwear
Passenger
TireFirst 12 Months or First
2/32nds,(whichever comes
first) .
Mounting & Balancing in-
cluded free of charge.
Owner pays all applicable
taxes.
Light Truck
TireFirst 12 Months or First
2/32nds,(whichever comes
first) .
Mounting & Balancing in-
cluded free of charge.
Owner pays all applicable
taxes. (Excluding F.E.T.)
Serva-Spare
TiresNo Time Limit First
1/32nd
Mounting & Balancing in-
cluded free of charge.
Owner pays all applicable
taxes.(B) Pro Rata Replacement Policy:
Passenger/Light Truck Tires
After theFree Replacement Policyexpires (set
forth in section 2A) , and the tire is still within
72 months from the date of purchase*, you will
pay, on a pro rata basis, for a comparable** new
Continental or General brand replacement tire.
A tire is eligible for an adjustment on a pro rata
basis until the tread is worn down to the tread
wear indicators (2/32nds of an inch of tread
remaining) . The tire tread is worn out at this
point and this Policy ends regardless of time
period. Owner pays all applicable taxes (includ-
ing F.E.T.) , mounting and balancing charges.
Serva-Spare Tires
After the “Free Replacement Policy” expires (set
forth in section 2A) , no adjustment will be made.
* At the time of claim, you need to present your
new vehicle registration or new vehicle sales
invoice showing date of purchase. If satisfac-
tory proof-of-purchase date is not provided,
the D.O.T. certification date of manufacture
(tire serial number) will be used.
** A “comparable” new Continental or General
brand tire may be either the same tire line or
the same basic construction but with a differ-
ent sidewall or tread configuration. If a
higher-priced tire is accepted as
replacement, the owner will pay the differ-
ence in price. Any tire replaced under this
Policy will be covered by the current
Continental/ General Tire Limited Warranty
and Adjustment Policy
(Continued on next page)
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY33
Page 38 of 72
3. HOW A PRO RATA PRICE IS
CALCULATED
The replacement tire price will be determined by multi-
plying the percentage of the usable tread worn by the
Dealers Selling Price (excluding all applicable taxes) at
the time of the adjustment or the Continental/General
brand current published Adjustment Base Price, which-
ever is lower. The usable tread is the original tread down
to the tread wear indicators (2/32nds of an inch of tread
remaining) . The Adjustment Base Price is intended to
fairly represent a Dealer’s Selling Price for the same or
comparable tire.
4. WHAT IS NOT COVERED BY THE
ADJUSTMENT POLICY
a.The following conditions are not covered:
Road Hazard: Cuts, snags, punctures, bruises or
impact breaks and any damage caused by puncture
or tire repair.
Ride/Vibration: After “Free Replacement Policy” (set
forth in section 2A) expires.
Tire Damage or Failure Resulting From Improper
Operation or Maintenance: Load, speed, and infla-
tion practices causing excessive operational tem-
peratures to exceed the tire capabilities.
Tire damage (including irregular treadwear) or failure
resulting from: improper mounting or demounting,
damaged rim, wheel alignment, tire trueing, chain
damage, brakes or any similar mechanical problem,
extreme temperature exposure, misuse, negligence,
and abusive driving such as tire spinning, racing or
accident damage.Tire failure resulting from intentional alterations: such
as adding a white inlay on a blackwall or sealant
materials.
Age Conditions: Weather checking/cracking cover-
age is for a maximum period of 48 months from the
date of purchase.
b. Continental/General Exclusions -
Tire(s) submitted for an adjustment in service for
longer than 72 months from date of purchase*, are
not covered by this policy.
Tire(s) on any vehicle registered and normally oper-
ated outside the United States and Canada are not
covered under this Policy. For tires on vehicles nor-
mally operated outside the United States and
Canada, see the nearest Continental or General Tire
dealer or distributor for local coverage.
Tire(s) transferred from the vehicle on which they
were originally installed are not covered under this
Policy.
Company does not offer tread wearout coverage up
to a predetermined mileage under this Policy. Tire(s)
used in racing related activities or competitive
events are not covered by this Policy.
THIS LIMITED WARRANTY IS IN LIEU OF ALL OTHER
WARRANTIES, EXPRESS OR IMPLIED, INCLUDING,
BUT NOT LIMITED TO, WARRANTIES OF MER-
CHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. NO OTHER WARRANTIES, EXPRESS
OR IMPLIED, INCLUDING, BUT NOT LIMITED TO,
WARRANTIES OF MERCHANTABILITY OR FITNESS
FOR A PARTICULAR PURPOSE, ARE MADE OR IN-
TENDED BY COMPANY. COMPANY DISCLAIMS ALL
IMPLIED WARRANTIES, INCLUDING WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR A PAR-TICULAR PURPOSE. ANY IMPLIED WARRANTIES,
INCLUDING, BUT NOT LIMITED TO, ANY WAR-
RANTY OF MERCHANTABILITY OR FITNESS FOR A
PARTICULAR PURPOSE, ARE LIMITED IN DURA-
TION TO THE DURATION OF THIS WRITTEN WAR-
RANTY. SOME STATES DO NOT ALLOW LIMITA-
TIONS ON HOW LONG AN IMPLIED WARRANTY
LASTS, SO THE ABOVE LIMITATION MAY NOT AP-
PLY TO YOU.
NO COMPANY EMPLOYEE, RETAILER OR DEALER
HAS THE AUTHORITY TO MAKE ANY WARRANTY,
REPRESENTATION, PROMISE OR AGREEMENT ON
BEHALF OF COMPANY EXCEPT AS STATED IN THIS
LIMITED WARRANTY.
TO THE EXTENT PERMITTED BY LAW, COMPANY
DISCLAIMS LIABILITY FOR ALL CONSEQUENTIAL
AND INCIDENTAL DAMAGES. THE REMEDIES SET
FORTH IN THIS LIMITED WARRANTY ARE THE
SOLE AND EXCLUSIVE REMEDIES FOR BREACH
OF WARRANTY. SOME STATES DO NOT ALLOW
THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES SO THE ABOVE
LIMITATIONS OR EXCLUSION MAY NOT APPLY TO
YOU. THIS WARRANTY GIVES YOU SPECIFIC LE-
GAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
RIGHTS WHICH MAY VARY FROM STATE TO STATE.
(Continued on next page)
34CONTINENTAL/GENERAL TIRE LIMITED WARRANTY
Page 39 of 72
5. COMPANY’S OBLIGATIONS
Any replacement qualifying under this Adjustment
Policy will be made by any Continental/General brand
authorized dealer or vehicle dealer authorized to handle
Continental or General brand tire adjustments. Com-
pany will replace the tire pursuant to the terms of this
Adjustment Policy.
6. OWNER’S OBLIGATIONS
To make a claim under this Policy concerning any tire
which is covered by this Policy, you must present your
claim with the tire to any Continental or General brand
tire dealer or vehicle dealer authorized to handle Conti-
nental or General brand tires. For the nearest Continen-
tal or General brand tire dealer, check the Yellow Pages,
or use the Continental or General brand Internet ad-
dress, or one of the “800” numbers shown under “For
Customer Assistance.” To be eligible for the terms of
this Policy, you need to present your new vehicle regis-
tration form or new vehicle sales invoice showing date
of purchase. Tires replaced on an adjustment basis
become the property of Company. You will be required
to sign the Company Limited Warranty Claim Form or
dealer replacement sales receipt.
You are responsible for payment of all applicable taxes
demounting, mounting and balancing charges set forth
under this Policy. You are also responsible for payment
of local tire-disposal fees and any parts or service
regardless of mileage or months of service. This in-
cludes payment for tire rotation, alignment, towing, road
service, valve stems and tire repairs.
Owner is responsible for maintaining proper tire air
pressure and for proper maintenance of the tire.
THE WARRANTOR
The warrantor of Continental and General brand tires is
Continental Tire North America, Inc., 1830 McMillan
Park Drive, Fort Mill, SC 29707.
For Customer Assistance:
1-800-847-3349 (Nationwide)
1-800-461-1776 (In Canada)
http://www.generaltire.com
http://www.continentaltire.com
SAFETY WARNING
Disregarding any of the safety precautions and in-
structions contained in the Owner’s Manual or the
Important Tire Safety Information in this booklet may
result in tire failure or explosion causing serious
personal injury or death.
CONTINENTAL/GENERAL TIRE LIMITED WARRANTY35
Page 40 of 72
LIMITED WARRANTY FOR NORTH
AMERICA FOR ORIGINAL EQUIPMENT
PASSENGER CAR & LIGHT TRUCK
TIRES INCLUDING TEMPORARY TIRES
LIMITED WARRANTY FOR ORIGINAL EQUIPMENT
PASSENGER CAR & LIGHT TRUCK TIRES INCLUD-
ING TEMPORARY TIRES.
1. WHAT IS COVERED AND FOR HOW
LONG.
Hankook warrants that a tire manufactured by Hankook
and equipped originally on the vehicle is free from
defects in materials or workmanship in normal use for
the life of the original usable tread. The life of the original
usable tread ends when the tire tread has been worn
down with only 1.6mm (2/32nds inch) remaining, at
which point the tire is considered to be fully worn out.
●PASSENGER CAR AND LIGHT TRUCK
TIRES
(A) Free replacement
If Hankook Radial Passenger & Light Truck
Tires fail as a result of defect in material
and/or workmanship within the first 25% of
treadwear, the tire will be replaced with a
new, comparable Hankook Tire at no charge
including mounting and balancing charges.●PASSENGER CAR AND LIGHT TRUCK
TIRES
(B) Pro rata replacement
Tires not qualifying for free replacement will
be allowed a credit toward purchase of a
new, comparable Hankook Tire based upon
the amount of tread actually worn. The cost
of mounting, balancing and any other service
charges or applicable taxes shall be paid by
the user. Otherwise adjustment for compen-
sation will be made on a prorata basis calcu-
lated by multiplying the actual current dealer
selling price by the percentage of remaining
usable tread depth.
●HANKOOK TEMPORARY TIRE
(A)A Temporary tire weighs less and provides
more trunk storage space than a conven-
tional tire. To conserve tire tread life, tempo-
rary tire should be returned to the trunk as
soon as it is convenient to have your stan-
dard tire repaired or replaced.
(B)If Hankook Temporary Tire fails as a result of
defect in materials and/or workmanship dur-
ing the first 50% of usable treadwear, the
tire will be replaced with a new, comparable
tire at no charge including mounting charge.
No adjustment will be made for tires that are
worn more than 50%.
2. WHAT IS NOT COVERED BY THE
WARRANTY
●NON-ADJUSTABLE CONDITIONS
A. Irregular wear or tire damage due to:
– Road hazards such as punctures, cuts, snags,
scuffs, carcass bruises or impact breaks.
– Fire, wreck or collision.
– Improper inflation, overloading, high speed spin-
ning, improper mounting or demounting, running
flat, off-road use, racing, vandalism, willful dam-
age or abuse.
– Misalignment, wheel imbalance, defective brakes
or shock absorber, use of tire chains.
– Any tire which has failed as a result of adding
materials (e.g. tire fillers, sealant, or balancing
substances) .
– Mechanical failure or design of vehicle.
B. Tires fitted to anything other than the original ve-
hicles.
C. Tire worn beyond treadwear indicator (2/32nds
inch or 1.6mm tread remaining) .
D. Tire presented by other than the actual owner-user.
E. Tire branded “NA” (meaning no adjustment) or
“blem” (meaning blemished) .
F. Loss of time inconvenience, loss of use of the vehicle
or consequential damage.
G. Ride disturbance caused by damaged wheels or
after free-replacement conditions.
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36HANKOOK TIRE LIMITED WARRANTY