brake light NISSAN VERSA NOTE 2017 2.G Owner's Guide

CHANGING ENGINE OIL FILTER
1. Park the vehicle on a level surface and applythe parking brake.
2. Turn the engine off.
3. Place a large drain pan under the oil filter
B. 4. Loosen the oil filter with an oil filter wrench
by turning it counterclockwise. Then remove
the oil filter by turning it by hand.
CAUTION
Be careful not to burn yourself. The engine
oil may be hot.
5. Wipe the engine oil filter sealing surface with a clean rag.
CAUTION
Be sure to remove any old gasket material
remaining on the sealing surface of the
engine. Failure to do so could lead to
engine damage.
6. Coat the gasket on the new filter with clean engine oil .
7. Screw on the oil filter until a slight resistance is felt, then tighten an additional 2/3 turn.
Oil filter tightening torque: 13 ft-lbs (18 N·m)
8. Start the engine and check for leakage around the oil filter. Correct as required.
9. Turn the engine off and wait more than 10 minutes. Check the oil level. Add engine
oil by removing the oil filler cap
Aif neces-
sary.
CAUTION
● NISSAN recommends using Genuine
NISSAN CVT Fluid NS-3 (or equivalent)
ONLY in NISSAN CVTs. Do not mix with
other fluids.
● Do not use Automatic transmission
fluid (ATF) or Manual transmission fluid
in a NISSAN CVT, as it may damage the
CVT. Damage caused by the use of flu-
ids other than as recommended is not
covered under NISSAN’s New Vehicle
Limited Warranty.
● Using fluids that are not equivalent to
Genuine NISSAN CVT Fluid NS-3 may
also damage the CVT. Damage caused
by the use of fluids other than as recom-
mended is not covered under NISSAN’s
New Vehicle Limited Warranty.
When checking or replacement of CVT fluid is
required, it is recommended that you visit a
NISSAN dealer for servicing.
LDI2789
CONTINUOUSLY VARIABLE
TRANSMISSION (CVT) FLUID (if so
equipped)
8-8Do-it-yourself

For additional information on brake fluid specifi-
cation, refer to “Recommended fluids/lubricants
and capacities” in the “Technical and consumer
information” section of this manual.
WARNING
●Use only new fluid from a sealed con-
tainer. Old, inferior or contaminated
fluid may damage the brake and clutch
(if so equipped) systems. The use of
improper fluids can damage the brake
and clutch system and affect the vehi-
cle’s stopping ability.
● Clean the filler cap before removing.
● Brake and clutch fluid is poisonous and
should be stored carefully in marked
containers out of reach of children.
CAUTION
Do not spill the fluid on any painted sur-
faces. This will damage the paint. If fluid is
spilled, immediately wash the surface with
water.
BRAKE FLUID
Check the brake fluid level in the reservoir. If the
fluid level is below the MIN line
B, or the brake
warning light comes on, add Genuine NISSAN
Brake Fluid or equivalent DOT 3fluid up to the
MAX line
A. If fluid must be added frequently,
the system should be checked. It is recom-
mended that you visit a NISSAN dealer for this
service.
CLUTCH (if so equipped) FLUID
Check the fluid level in the reservoir. The brake
fluid reservoir is shared with the clutch hydraulic
system for manual transmissions. If the level is
below the MIN line
B, or the brake warning light
comes on, add Genuine NISSAN Brake Fluid or
equivalent DOT 3fluid up to the MAX line
A.If
fluid must be added frequently, the system should
be checked. It is recommended that you visit a
NISSAN dealer for this service.
LDI2790LDI2790
BRAKE AND CLUTCH (if so equipped)
FLUID
Do-it-yourself8-9

If the brakes do not operate properly, have the
brakes checked. It is recommended that you visit
a NISSAN dealer for this service.
Self-adjusting brakes
Your vehicle is equipped with self-adjusting
brakes.
The front disc-type brakes self-adjust every time
the brake pedal is applied. The rear drum-type
brakes self-adjust every time the parking brake is
applied.
WARNING
Have your brake system checked if the
brake pedal height does not return to nor-
mal. It is recommended that you visit a
NISSAN dealer for this service.
Brake pad wear indicators
The disc brake pads on your vehicle have audible
wear indicators. When a brake pad requires re-
placement, a high pitched scraping or screech-
ing sound will be heard when the vehicle is in
motion. The noise will be heard whether or not the
brake pedal is depressed. Have the brakes
checked as soon as possible if the wear indicator
sound is heard.Under some driving or climate conditions, occa-
sional brake squeak, squeal or other noise may
be heard. Occasional brake noise during light to
moderate stops is normal and does not affect the
function or performance of the brake system.
Proper brake inspection intervals should
be followed.
For additional information regard-
ing brake inspections, refer to the appropriate
maintenance schedule information in the Main-
tenance and Schedules section of this manual.
If any electrical equipment does not operate,
check for an open fuse.
Fuses are used in the passenger compartment.
Spare fuses are provided and can be found in the
passenger compartment fuse box.
When installing a fuse make sure the fuse is
installed in the fuse box securely.
LDI2385
BRAKES FUSES
Do-it-yourself8-17

Replacing wheels and tires
When replacing a tire, use the same size, tread
design, speed rating and load carrying capacity
as originally equipped. Recommended types and
sizes are shown in “Wheels and tires” in the
“Technical and consumer information” section of
this manual.
WARNING
●The use of tires other than those recom-
mended or the mixed use of tires of
different brands, construction (bias,
bias-belted or radial) , or tread patterns
can adversely affect the ride, braking,
handling, VDC system (if so equipped) ,
ground clearance, body-to-tire clear-
ance, tire chain clearance, speedometer
calibration, headlight aim and bumper
height. Some of these effects may lead
to accidents and could result in serious
personal injury.
● If your vehicle was originally equipped
with 4 tires that were the same size and
you are only replacing 2 of the 4 tires ,
install the new tires on the rear axle.
Placing new tires on the front axle may
cause loss of vehicle control in some
driving conditions and cause an acci-
dent and personal injury. ●
If the wheels are changed for any reason,
always replace with wheels which have
the same off-set dimension. Wheels of a
different off-set could cause premature
tire wear, degrade vehicle handling char-
acteristics, affect the VDC system (if so
equipped) and/or interference with the
brake discs/drums. Such interference
can lead to decreased braking efficiency
and/or early brake pad/shoe wear. For
additional information on wheel off-set
dimensions, refer to “Wheels and tires”
in the “Technical and consumer informa-
tion” section of this manual.
●
Since the spare tire is not equipped with
the TPMS, when a spare tire is mounted
or a wheel is replaced, the TPMS (if so
equipped) will not function and the low
tire pressure warning light will flash for
approximately 1 minute. The light will
remain on after 1 minute. Have your
tires replaced and/or TPMS system re-
set as soon as possible. It is recom-
mended that you visit a NISSAN dealer
for this service.
● Replacing tires with those not originally
specified by NISSAN could affect the
proper operation of the TPMS (if so
equipped) . ●
The TPMS sensor may be damaged if it
is not handled correctly. Be careful
when handling the TPMS sensor.
● When replacing the TPMS sensor, the
ID registration may be required. Contact
a NISSAN dealer for ID registration.
● Do not use a valve stem cap that not
specified by NISSAN. The valve stem
cap may become stuck.
● Be sure that the valve stem caps are
correctly fitted. Otherwise the valve may
be clogged up with dirt and cause a
malfunction or loss of pressure.
● Do not install a damaged or deformed
wheel or tire even if it has been re-
paired. Such wheels or tires could have
structural damage and could fail with-
out warning.
● The use of retread tires is not
recommended.
● For additional information regarding
tires, refer to “Important Tire Safety In-
formation” (US) or “Tire Safety Informa-
tion” (Canada) in the Warranty Informa-
tion Booklet.
Do-it-yourself8-37

Make sure that the secondary latch keeps the
hood from opening when the primary latch is
released.
When driving in areas using road salt or other
corrosive materials, check lubrication frequently.
Lights*:Clean the headlights on a regular basis.
Make sure that the headlights, stop lights, tail
lights, turn signal lights, and other lights are all
operating properly and installed securely. Also
check headlight aim.
Road wheel nuts (lug nuts)*: When checking
the tires, make sure no wheel nuts are missing,
and check for any loose wheel nuts. Tighten if
necessary.
Tire rotation*: Tires should be rotated every
5,000 miles (8,000 km).
Tires*: Check the pressure with a gauge often
and always prior to long distance trips. If neces-
sary, adjust the pressure in all tires, including the
spare, to the pressure specified. Check carefully
for damage, cuts or excessive wear.
Tire Pressure Monitoring System (TPMS)
transmitter components (if so equipped):
Replace the TPMS transmitter grommet seal,
valve core and cap when the tires are replaced
due to wear or age. Wheel alignment and balance:
If the vehicle
should pull to either side while driving on a
straight and level road, or if you detect uneven or
abnormal tire wear, there may be a need for wheel
alignment. If the steering wheel or seat vibrates at
normal highway speeds, wheel balancing may be
needed.
For additional information regarding tires, refer to
“Important Tire Safety Information” (US) or “Tire
Safety Information” (Canada) in the Warranty In-
formation Booklet.
Windshield: Clean the windshield on a regular
basis. Check the windshield at least every six
months for cracks or other damage. Have a dam-
aged windshield repaired by a qualified repair
facility.
Windshield wiper blades*: Check for cracks
or wear if they do not wipe properly.
Inside the vehicle
The maintenance items listed here should be
checked on a regular basis, such as when per-
forming scheduled maintenance, cleaning the ve-
hicle, etc.
Accelerator pedal: Check the pedal for smooth
operation and make sure the pedal does not
catch or require uneven effort. Keep the floor mat
away from the pedal. Brake pedal:
Check the pedal for smooth op-
eration. If the brake pedal suddenly goes down
further than normal, the pedal feels spongy or the
vehicle seems to take longer to stop, have your
vehicle checked immediately. It is recommended
that you visit a NISSAN dealer for this service.
Keep the floor mat away from the pedal.
Brakes: Check that the brakes do not pull the
vehicle to one side when applied.
Continuously Variable Transmission (CVT)
P (Park) position mechanism (if so
equipped): On a fairly steep hill check that the
vehicle is held securely with the shift lever in the P
(Park) position without applying any brakes.
Parking brake: Check the parking brake opera-
tion regularly. The vehicle should be securely held
on a fairly steep hill with only the parking brake
applied. If the parking brake needs adjustment, it
is recommended that you visit a NISSAN dealer
for this service.
Seats: Check seat position controls such as
seat adjusters, seatback recliner, etc., to ensure
they operate smoothly and all latches lock se-
curely in every position. Check that the head
restraints/headrests move up and down
smoothly and the locks (if so equipped) hold
securely in all latched positions.
Maintenance and schedules9-3

Seat belts:Check that all parts of the seat belt
system (for example, buckles, anchors, adjusters
and retractors) operate properly and smoothly,
and are installed securely. Check the belt web-
bing for cuts, fraying, wear or damage.
Steering wheel: Check for changes in the
steering system, such as excessive free play,
hard steering or strange noises.
Warning lights and chimes: Make sure all
warning lights and chimes are operating properly.
Windshield defroster: Check that the air
comes out of the defroster outlets properly and in
sufficient quantity when operating the heater or
air conditioner.
Windshield wiper and washer*: Check that
the wipers and washer operate properly and that
the wipers do not streak.
Under the hood and vehicle
The maintenance items listed here should be
checked periodically (for example, each time you
check the engine oil or refuel) .
Battery* (for serviceable batteries): Check
the fluid level in each cell. It should be between
the MAX and MIN lines. Vehicles operated in high
temperatures or under severe conditions require
frequent checks of the battery fluid level. NOTE:
Care should be taken to avoid situations
that can lead to potential battery discharge
and potential no-start conditions such as:
1. Installation or extended use of electronic accessories that consume battery power
when the engine is not running (Phone char-
gers, GPS, DVD players, etc.) .
2. Vehicle is not driven regularly and/or only driven short distances.
In these cases, the battery may need to be
charged to maintain battery health.
Brake and clutch (if so equipped) fluid
level*: Make sure that the brake and clutch fluid
levels are between the MIN and MAX lines on the
reservoir.
Engine coolant level*: Check the coolant level
when the engine is cold.
Engine drive belts*: Make sure the drive belts
are not frayed, worn, cracked or oily.
Engine oil level*: Check the level after parking
the vehicle on a level surface with the engine off.
Wait more than 15 minutes for the oil to drain
back into the oil pan. Exhaust system:
Make sure there are no loose
supports, cracks or holes. If the sound of the
exhaust seems unusual or there is a smell of
exhaust fumes, immediately have the exhaust
system inspected. It is recommended that you
visit a NISSAN dealer for this service. For addi-
tional information, refer to “Exhaust gas (carbon
monoxide)” in the “Starting and driving” section of
this manual.
Fluid leaks: Check under the vehicle for fuel, oil,
water or other fluid leaks after the vehicle has
been parked for a while. Water dripping from the
air conditioner after use is normal. If you should
notice any leaks or if fuel fumes are evident,
check for the cause and have it corrected imme-
diately.
Radiator and hoses: Check the front of the
radiator and clean off any dirt, insects, leaves,
etc., that may have accumulated. Make sure the
hoses have no cracks, deformation, rot or loose
connections.
Underbody: The underbody is frequently ex-
posed to corrosive substances such as those
used on icy roads or to control dust. It is very
important to remove these substances from the
underbody, otherwise rust may form on the floor
pan, frame, fuel lines and exhaust system. At the
end of winter, the underbody should be thor-
oughly flushed with plain water, in those areas
9-4Maintenance and schedules

Due to legal requirements in some states and
Canadian Provinces, your vehicle may be re-
quired to be in what is called the “ready condi-
tion” for an Inspection/Maintenance (I/M) test of
the emission control system.
The vehicle is set to the “ready condition” when it
is driven through certain driving patterns. Usually,
the ready condition can be obtained by ordinary
usage of the vehicle.
If a powertrain system component is repaired or
the battery is disconnected, the vehicle may be
reset to a “not ready” condition. Before taking the
I/M test, check the vehicle’s
inspection/maintenance test readiness condi-
tion. Place the ignition switch in the ON position
without starting the engine. If the Malfunction
Indicator Light (MIL) comes on steady for 20 sec-
onds and then blinks for 10 seconds, the I/M test
condition is “not ready”. If the MIL does not blink
after 20 seconds, the I/M test condition is
“ready”. It is recommended that you visit a
NISSAN dealer to set the “ready condition” or to
prepare the vehicle for testing.This vehicle is equipped with an Event Data Re-
corder (EDR) . The main purpose of an EDR is to
record, in certain crash or near crash-like situa-
tions, such as an air bag deployment or hitting a
road obstacle, data that will assist in understand-
ing how a vehicle’s systems performed. The EDR
is designed to record data related to vehicle
dynamics and safety systems for a short period of
time, typically 30 seconds or less. The EDR in this
vehicle is designed to record such data as:
● How various systems in your vehicle were
operating;
● Whether or not the driver and passenger
safety belts were buckled/fastened;
● How far (if at all) the driver was depressing
the accelerator and/or brake pedal; and,
● How fast the vehicle was traveling.
● Sounds are not recorded.
These data can help provide a better understand-
ing of the circumstances in which crashes and
injuries occur. NOTE: EDR data are recorded by
your vehicle only if a nontrivial crash situation
occurs; no data are recorded by the EDR under
normal driving conditions and no personal data
(e.g. name, gender, age and crash location) are
recorded. However, other parties, such as law
enforcement, could combine the EDR data with the type of personally identifying data routinely
acquired during a crash investigation.
To read data recorded by an EDR, special equip-
ment is required and access to the vehicle or the
EDR is needed. In addition to the vehicle manu-
facturer and NISSAN dealer, other parties, such
as law enforcement, that have the special equip-
ment, can read the information if they have ac-
cess to the vehicle or the EDR. EDR data will only
be accessed with the consent of the vehicle
owner or lessee or as otherwise required or per-
mitted by law.
READINESS FOR INSPECTION/
MAINTENANCE (I/M) TEST
EVENT DATA RECORDERS (EDR)
10-20Technical and consumer information

11 Index
A
Air bag (See supplemental restraint
system) .....................1-42
Air bag system Front (See supplemental front impact
air bag system) ...............1-50
Airbagwarninglabels.............1-58
Airbagwarninglight...........1-59,2-20
Air bag warning light, supplemental . .1-59, 2-20
Air cleaner housing filter ............8-14
Air conditioner Air conditioner operation ..........4-30
Air conditioner service ...........4-34
Air conditioner specification label ....10-12
Air conditioner system refrigerant and
oil recommendations ............10-7
Air conditioner system refrigerant
recommendations ..............10-7
Heater and air conditioner controls ....4-27
Servicing air conditioner ..........4-34
Airflowcharts..................4-31
Anchor point locations .............1-26
Antenna .....................4-72
Antifreeze ....................5-32
Anti-lock brake warning light ..........2-15
Anti-lock Braking System (ABS) ........5-28
Apps .......................4-72
Armrests .....................1-5
Around View® Monitor .............4-16
Audible reminders ...............2-23
Audio system ..................4-35 AMradioreception.............4-35
Bluetooth®audio..........4-68,4-69
Compact disc (CD) player . .4-45, 4-50, 4-57
FM-AM radio with compact disc (CD)
player ....................4-43
FM/AM/SAT radio with compact disc (CD)
player.................4-47,4-52
FMradioreception.............4-35
iPod® Player
.............4-62,4-64
iPod® player operation .......4-62,4-64
Radio ....................4-35
Steering wheel audio control switch . . .4-70
USB interface ............4-58,4-60
USB (Universal Serial Bus) Connection
Port..................4-58,4-60
Automatic Automatic power window switch .....2-41
Automatic door locks ..............3-6
AUXjack.................4-46,4-58
B
Battery ..................5-32,8-10
Chargewarninglight............2-16
Battery replacement ..............8-20
Keyfob................8-20,8-20
NISSAN Intelligent Key® ..........8-22
Before starting the engine ...........5-13
Belt (See drive belt) ..............8-13
Block heater Engine ....................5-33
Bluetooth®audio............4-68,4-69 Bluetooth® hands-free phone
system...............4-74,4-88,4-99
Bluetooth® streaming audio with Navigation
System
.....................4-69
Bluetooth® streaming audio without Navigation
System (if so equipped) ............4-68
Boosterseats..................1-39
Brake Anti-lock Braking System (ABS) ......5-28
Brake fluid ..................8-9
Brakelight(Seestoplight).........8-25
Brake system ................5-28
Brakewarninglight.............2-15
Brakewearindicators........2-23,8-17
Parking brake operation ..........5-20
Self-adjusting brakes ............8-17
Brake assist ...................5-29
Brake fluid ....................8-9
Brakes ......................8-17
Brake system ..................5-28
Break-inschedule ...............5-23
Brightness/contrast button ...........4-9
Brightness control Instrument panel ..............2-29
Bulb check/instrument

panel ..........2-15
Bulbreplacement................8-25
C
Capacities and recommended
fuel/lubricants ..................10-2
Cargocover...................2-39

F
Flashers (See hazard warning flasher switch) . .6-2
Flat tire .......................6-3
Floor mat positioning aid .............7-5
Fluid Brake fluid ...................8-9
Capacities and recommended
fuel/lubricants ................10-2
Clutchfluid...................8-9
Continuously Variable Transmission (CVT)
fluid.......................8-8
Engine coolant .................8-4
Engine oil ...................8-6
F.M.V.S.S. certification label ..........10-11
Foglightswitch .................2-30
Front air bag system (See supplemental
restraint system) .................1-50
Frontseats.....................1-2
Fuel Capacities and recommended
fuel/lubricants ................10-2
Fuel economy ................5-25
Fuel-filler door lock opener lever ......3-25
Fuel gauge ..................2-10
Fuel octane rating ..............10-5
Fuel recommendation ............10-4
Loose fuel cap warning ........2-7,3-26
Fuel efficient driving tips .............5-24
Fuel-filler door ..................3-25
Fuel gauge ....................2-10
Fuses.......................8-17
Fusible links ...................8-18 G
Gauge Engine coolant temperature gauge .....2-9
Fuel gauge ..................2-10
Odometer ...................2-6
Speedometer .................2-5
Tachometer ..................2-8
Trip computer ................2-11
Trip odometer .................2-6
General maintenance ...............9-2
Glovebox.....................2-35
H
Hands-free phone system,
Bluetooth®.............4-74,4-88,4-99
Hazard warning flasher switch ..........6-2
Headlight and turn signal switch ........2-27
Headlight control switch ............2-27
Headlights ....................8-23
Head restraints ..................1-6
Heated seats ...................2-31
Heated seat switches ..............2-31
Heater Heater and air conditioner controls .....4-27
Heater operation ...............4-29
Hood release ...................3-23
Horn .......................2-30
I
Ignition switch ...................5-8 Ignition Switch
Push-Button Ignition Switch ........5-10
Immobilizer system .........2-23,5-10,5-13
Important vehicle information label ......10-11
In-cabin microfilter ................8-15
Increasing fuel economy .............5-25
Indicator NISSAN Intelligent Key® battery
discharge indicator .............
5
-12
Indicator lights and audible reminders
(See warning/indicator lights and audible
reminders).................2-14,2-20
Instrument brightness control ..........2-29
Instrumentpanel...............0-6,2-2
Instrument panel dimmer switch ........2-29
Intelligent Key system Key operating range .............3-12
Key operation ................3-14
Mechanical key ................3-4
Remote keyless entry operation ....3-8,3-17
Troubleshooting guide ............3-22
Warning signals ...............3-22
Interior light ................2-42,2-43
iPod®Player ............... 4-62, 4-64
ISOFIX child restraints .............1-24
J
Jump starting ...............6-11,8-12
K
Key.........................3-2
Key fob battery replacement .......8-20,8-20
11-3

Keyless entryWith Intelligent Key system
(See Intelligent Key system) ......3-8,3-17
Keys NISSAN Intelligent Key® .......3-3,3-11
NISSAN Vehicle Immobilizer System keys . .3-4
L
Label Tire and Loading Information label ....10-12
Labels Air conditioner specification label .....10-12
C.M.V.S.S. certification label .......10-11
Emissioncontrolinformationlabel ....10-11
Engine serial number ............10-11
F.M.V.S.S. certification label ........10-11
Tire and Loading Information label ....10-12
Vehicle identification number (VIN) ....10-10
Vehicle identification number (VIN)
plate .....................10-10
Warning labels (for SRS) ..........1-58
LATCH (Lower Anchors and Tethers for CHildren)
System ......................1-24
License plate Installing the license plate .........10-13
Light Airbagwarninglight.........1-59,2-20
Brake light (See stop light) .........8-25
Bulb check/instrument panel ........2-15
Bulb replacement ..............8-25
Charge warning light ............2-16
ExteriorandInteriorlights..........8-25
Foglights...................8-25
Foglightswitch ...............2-30 Headlight and turn signal switch
......2-27
Headlight control switch ..........2-27
Headlights..................8-23
Interiorlight..............2-42,2-43
Lightbulbs..................8-23
Low tire pressure warning light .......2-17
Low windshield-washer fluid warning
light......................2-18
Passenger air bag and status light .....1-50
Security indicator light ............2-22
Warning/indicator lights and audible
reminders ...............2-14,2-20
Lights.......................8-23
Lock Child safety rear door lock ..........3-7
Door locks ...................3-5
Fuel-filler door lock opener lever ......3-25
Power door locks ...............3-6
Loose fuel cap warning ..........2-7,3-26
Lowfuelwarninglight..............2-17
Low tire pressure warning light .........2-17
Low windshield-washer fluid warning light . . .2-18
Luggage (See vehicle loading information) . .10-13
M
Maintenance Generalmaintenance.............9-2
Insidethevehicle...............9-3
Maintenance precautions ...........8-2
Outside the vehicle ..............9-2
Seatbeltmaintenance............1-19
Underthehoodandvehicle .........9-4
Maintenancelog.................9-13
Maintenancerequirements............9-2 Maintenance schedules
..............9-7
Maintenance under severe operation
conditions ....................9-12
Malfunction indicator light ............2-21
Manual front seat adjustment ...........1-3
Manual windows .................2-42
Mappocket....................2-34
Meters and gauges ................2-3
Instrument brightness control ........2-29
Mirror Outside mirrors ...............3-30
Rearview ...................3-29
Vanity mirror .................3-29
Mirrors ......................3-29
Mobileapps ...................4-72
N
NissanConnect
SM................4-72
NISSAN Intelligent Key® .........3-3,3-11
NISSAN Intelligent Key® battery discharge
indicator .....................5-12
NISSAN Vehicle Immobilizer System . .2-23, 5-10, 5-13
NISSAN voice recognition system ......4-108
O
Octane rating (See fuel octane rating) .....10-5
Odometer .....................2-6
Oil Capacities and recommended
fuel/lubricants ................10-2
Changingengineoil..............8-7
11-4