phone Oldsmobile Aurora 1997 Owner's Manuals

@ Section 2 Features and Controls
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Here
you can learn about the many standard and optional features on your Aurora, and information on starting,
shifting and braking. Also explained
are the instrument panel and the warning systems that tell you if everything is
working properly -- and what to do if you have a problem.
Keys
Door Locks
Remote Lock Control
Trunk
Theft
Universal Theft-Deterrent
PASS-Key@
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New Vehicle “Break-In”
Ignition Positions
Starting Your Engine
Engine Coolant Heater Automatic Transaxle Operation
Parking Brake Shifting Into PARK
(P)
Shifting Out of PARK (P)
Parking Over Things That Burn
Engine Exhaust Running
Your Engine While
You’re Parked
Windows Tilt Wheel
Turn SignaUMultifunction Lever Lamps
Interior Lamps
Mirrors Storage Compartments
Cellular Telephone
Accessory Power Outlet Sunroof
Universal Transmitter
Instrument Panel
Warning Lights, Gages and Indicators
Driver Information Center
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Cellular Telephone (Option)
11 your vehicle is equipped with the cellular telephone
readiness package, your Aurora has been pre-wired for
installation
of a cellular telephone. If you choose to
install a cellular telephone, contact your Aurora retailer.
Accessory Power Outlet
The power outlet inside the front ashtray can be used to
plug in electrical equipment such as a cellular telephone,
CB radio, etc. Follow the proper installation instructions
that are included with any electrical equipment you
install. The accessory power outlet is
off if the ignition
is turned off.
I NOTICE:
When using the accessory power outlet, the
maximum load
of any electrical equipment
should not exceed 15 amps.
Garment Hook
For your convenience, you will find a two-hanger
capacity garment hook above each rear door near the
reading lamps.
Garment
hooks are not designed to support clothing
bars. Use assist straps for this
if possible.
Assist Handles
A folding handle above each rear door and the front
passenger’s door can be used to help you get in or out of
your Aurora.
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Understanding Radio Reception
FM Stereo
FM stereo will give you the best sound. But
FM signals
will reach only about
10 to 40 miles ( 16 to 65 km). Tall
buildings or hills can interfere with
FM signals, causing
the sound to come and
go.
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range, however, can
cause stations to interfere with each other. AM can pick
up noise from things like storms and power lines. Try
reducing the treble
to reduce this noise if you ever get it.
Tips About Your Audio System
Hearing damage from loud noise is almost undetectable
until it is too late. Your hearing can adapt to higher
volumes
of sound. Sound that seems normal can be loud
and harmful to your hearing. Take precautions by
adjusting the volume control on your radio to a safe
sound level before your hearing adapts to it. To
help avoid hearing loss or damage:
Adjust the volume control to the lowest setting.
Increase volume slowly until you hear comfortably
and clearly.
NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two-way radio
-- be sure you can add
what you want.
If you can, it’s very important to
do it properly. Added sound equipment may
interfere with the operation of your vehicle’s
engine, Delco radio or other systems, and even
damage them. Your vehicle’s systems may interfere
with the operation of sound equipment that has
been added improperly.
So, before adding sound equipment, check with
your retailer and be sure to check Federal rules
covering mobile radio and telephone units.
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Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the water.
This can happen if the road is wet enough and you’re
going fast enough. When your vehicle is hydroplaning,
it has little or no contact with the road.
Hydroplaning doesn’t happen often. But
it can if your
tires do not have much tread or if the pressure in one or
more
is low. It can happen if a lot of water is standing on
the road.
If you can see reflections from trees, telephone
poles
or other vehicles, and raindrops “dimple” the
water’s surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t a hard and fast rule about hydroplaning. The
best advice is to slow down when it
is raining.
Driving Through Deep Standing Water
I NOTICE:
If you drive too quickly through deep puddles or
standing water, water can come in through your
engine’s air intake and badly damage your
engine. Never drive through water that is slightly
lower than the underbody of your vehicle. If you
can’t avoid deep puddles or standing water, drive
through them very slowly.
Some Other Rainy Weather Tips
Besides slowing down, allow some extra following
distance. And be especially careful when you pass
another vehicle. Allow yourself more clear room
ahead, and be prepared
to have your view restricted
by road spray.
Have good tires with proper tread depth. (See
“Tires” in the Index.)
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Filling Your Tank The cap is behind a hinged door on the left side of
your vehicle.
Gasoline vapor is highly flammable. It burns
violently, and that can cause very bad injuries.
Don’t smoke if you’re near gasoline or refueling
your vehicle. Keep sparks, flames and smoking
materials away from gasoline.
The remote fuel door release can help keep your fuel
tank from being siphoned. Always be sure the fuel door
is closed and latched after refueling.
To open the fuel door
(on
the left of the vehicle), press
the button next to the
trunk
release button, to the right
of the steering column. The
ignition does not need to be
on. The remote fuel door
release will work
in all
transaxle positions.
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@) Section 8 Customer Assistance Information
Here you will find out how to contact Oldsmobile if you need assistance. This section also tells you how to obtain
service publications and how to report any safety defects.
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Customer Satisfaction Procedure
Customer Assistance for Text Telephone
(TTY) Users
Oldsmobile Roadside Assistance Program
Features and Benefits
Canadian Roadside Assistance
Courtesy Transportation
GM Participation in an Alternative Dispute
Resolution Program 8-8
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Warranty Information
Reporting Safety Defects to the United
States Government
Reporting Safety Defects
to the
Canadian Government
Reporting Safety Defects to General Motors
Ordering Service and Owner Publications
in Canada
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For prompt assistance, please have the following information available to give the Customer
Assistance Representative:
0 Your name, address, home and business
telephone numbers
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top left
of the instrument panel and visible
through the windshield.)
Retail facility name and location
0 Vehicle delivery date and present mileage
Nature of concern
We encourage you to call us
so we can give your inquiry
prompt attention. However, if
you wish to write
Oldsmobile, address your inquiry to:
Customer Assistance Representative Oldsmobile Central Office
920 Townsend Street
P.O. Box 30095
Lansing, MI 48909
In Canada, write to:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario LlH
8P7
Refer to your Warranty and Owner Assistance Information
booklet for addresses of
GM Overseas offices.
When contacting Oldsmobile, please remember that your concern will likely be resolved in the retail facility,
using
the retailer’s facilities, equipment and personnel.
That is why we suggest you follow Step One first
if you
have a concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Oldsmobile has TTY equipment available
at its
Customer Assistance Center. Any TTY user
can communicate with Oldsmobile by dialing:
1-800-833-OLDS. (TTY users in Canada can dial
1-800-263-3830.)
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Oldsmobile Roadside Assistance
Program Features and Benefits
n
The Oldsmobile Roadside Assistance program means
help is just a toll-free call away
-- 24 hours a day,
365 days a year.
Courteous and capable Customer Assistance Advisors
are on-call
to provide you with prompt assistance.
24-Hour Oldsmobile Roadside Assistance
Telephone Number
1-800-442-OLDS (6537) is the one number to call
for assistance in the United States. Trained Customer
Assistance Advisors, on-call
to render assistance to
Oldsmobile drivers, can dispatch roadside assistance
and towing service, locate the nearest Oldsmobile
retail facility, take your request for an Oldsmobile
computerized trip routing or simply answer any
questions the Oldsmobile driver may have about the
coverage provided by your Oldsmobile Roadside
Assistance Program. The Oldsmobile Roadside
Assistance number is fully staffed and operational
24 hours a day, 365 days a year.
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GM Participation in an Alternative
Dispute Resolution Program
This program is available in all 50 states and the District
of Columbia. Canadian owners refer to your Warranty
and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right to
change eligibility limitations and/or to discontinue its
participation in this program.
Both Oldsmobile and your Oldsmobile retailer are
committed to making sure you are completely satisfied
with your new vehicle. Our experience has shown that, if a
situation arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier in this section is very successful.
There may be instances where an impartial third party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty.
To assist in resolving these
disagreements, Oldsmobile voluntarily participates in
BBB AUTO LINE. BBB
AUTO LINE is an out-of-court program
administered by the Better Business Bureau system to
settle automotive disputes. This program
is available
free of charge to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203- 1 804
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN)
and a statement
of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.

REPORTING SAFETY DEFECTS
TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario K1G 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-442-6537 or write:
Oldsmobile Customer Assistance Network
P.O. Box 30095
Lansing, MI 48909
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre
1908 Colonel Sam Drive
Oshawa, Ontario L 1
H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase for all
current and past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
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