phone Oldsmobile Aurora 2001 Owner's Manuals

2-56
Accessory Power Outlet
The accessory power outlet (12-volt) is located on the
front passenger's side of the vehicle, near the floor on
the console.
The outlet can be used to plug in electrical equipment
such as a cellular telephone, CB radio, etc. Follow the
proper installation instructions that are included with
any electrical equipment you install.
The accessory power outlet will only operate when the
ignition is in RUN and for 10 minutes after turning the
ignition off. If you would like the accessory power
outlet to operate regardless of ignition position, and for
unlimited periods of time, see ªEngine Compartment
Bussed Electrical Centerº in the Index or see your dealer.
Leaving an accessory on for a long period of time can
drain the vehicle's battery.
NOTICE:
When using the accessory power outlet, the
maximum load of any electrical equipment
should not exceed 15 amps.
OnStar
System (If Equipped)
Onstar is a vehicle communications service. The
following services are available through a subscription
with OnStar and are available 24 hours a day:
Emergency Services

Automatic Notification of Air Bag Deployment

Stolen
-Vehicle Tracking

Roadside Assistance with Location

Remote Diagnostics

OnStar MED
-NET

Accident Assist
Convenience Services

Remote Door Unlock

Route Support

Concierge Services

Ride Assist
A complete user's guide is provided with the OnStar
System. For more information contact OnStar
at 1
-888-ONSTAR7.

3-25 Understanding Radio Reception
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range, however, can cause
stations to interfere with each other. AM can pick up
noise from things like storms and power lines. Try
reducing the treble to reduce this noise if you ever get it.
FM Stereo
FM stereo will give you the best sound, but FM signals
will reach only about 10 to 40 miles (16 to 65 km).
Tall buildings or hills can interfere with FM signals,
causing the sound to come and go.
Cellular Phone Usage
Cellular phone usage may cause interference with your
vehicle's radio. This interference may occur when making
or receiving phone calls, charging the phone's battery or
simply having the phone ªonº. This interference is
described as an increased level of static while listening to
the radio. If you notice static while listening to the radio,
unplug the cellular phone and turn it off.
Tips About Your Audio System
Hearing damage from loud noise is almost undetectable
until it is too late. Your hearing can adapt to higher
volumes of sound. Sound that seems normal can beloud and harmful to your hearing. Take precautions by
adjusting the volume control on your radio to a safe
sound level before your hearing adapts to it.
To help avoid hearing loss or damage:

Adjust the volume control to the lowest setting.

Increase volume slowly until you hear comfortably
and clearly.
NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two
-way radio -- be sure you can
add what you want. If you can, it's very important
to do it properly. Added sound equipment may
interfere with the operation of your vehicle's
engine, Delphi Delco Electronics radio or other
systems, and even damage them. Your vehicle's
systems may interfere with the operation of sound
equipment that has been added improperly.
So, before adding sound equipment, check with
your dealer and be sure to check Federal rules
covering mobile radio and telephone units.

3-28
If, when you turn on your rear window defogger, you
hear static on your radio station, it could mean that a
defogger grid line has been damaged. If this is true, the
grid line must be repaired.
If you choose to add an aftermarket cellular telephone to
your vehicle, and the antenna needs to be attached to the
glass, be sure that you do not damage the grid lines for
the AM
-FM antennas or place the cellular telephone
antenna over the grid lines.
Chime Level Adjustment
The volume level of the vehicle's chimes can be
controlled by the radio. To change the volume level,
press and hold pushbutton 6 with the ignition on
and the radio power off. The chime volume level will
change from the normal level to loud, and LOUD will
be displayed on the radio. To change back to the default
or normal setting, press and hold pushbutton 6 again.
The chime level will change from the loud level to
normal, and NORMAL will be displayed.

4-2
Defensive Driving
The best advice anyone can give about driving is:
Drive defensively.
Please start with a very important safety device in your
vehicle: Buckle up. See ªSafety Beltsº in the Index.Defensive driving really means ªbe ready for anything.º
On city streets, rural roads or freeways, it means
ªalways expect the unexpected.º
Assume that pedestrians or other drivers are going to
be careless and make mistakes. Anticipate what they
might do. Be ready for their mistakes.
Rear
-end collisions are about the most preventable
of accidents. Yet they are common. Allow enough
following distance. It's the best defensive driving
maneuver, in both city and rural driving. You never
know when the vehicle in front of you is going to
brake or turn suddenly.
Defensive driving requires that a driver concentrate
on the driving task. Anything that distracts from the
driving task
-- such as concentrating on a cellular
telephone call, reading, or reaching for something on
the floor
-- makes proper defensive driving more
difficult and can even cause a collision, with resulting
injury. Ask a passenger to help do things like this, or
pull off the road in a safe place to do them yourself.
These simple defensive driving techniques could save
your life.

4-19
Hydroplaning doesn't happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing on
the road. If you can see reflections from trees, telephone
poles or other vehicles, and raindrops ªdimpleº the
water's surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds.
There just isn't a hard and fast rule about hydroplaning.
The best advice is to slow down when it is raining.
Driving Through Deep Standing Water
NOTICE:
If you drive too quickly through deep puddles
or standing water, water can come in through
your engine's air intake and badly damage your
engine. Never drive through water that is slightly
lower than the underbody of your vehicle. If you
can't avoid deep puddles or standing water, drive
through them very slowly.
Driving Through Flowing Water
CAUTION:
Flowing or rushing water creates strong forces.
If you try to drive through flowing water, as you
might at a low water crossing, your vehicle can
be carried away. As little as six inches of flowing
water can carry away a smaller vehicle. If this
happens, you and other vehicle occupants could
drown. Don't ignore police warning signs, and
otherwise be very cautious about trying to drive
through flowing water.
Some Other Rainy Weather Tips

Besides slowing down, allow some extra following
distance. And be especially careful when you pass
another vehicle. Allow yourself more clear room
ahead, and be prepared to have your view restricted
by road spray.

Have good tires with proper tread depth. See ªTiresº
in the Index.

8-
8-1
Section 8 Customer Assistance Information
Here you will find out how to contact Oldsmobile if you need assistance. This section also tells you how to obtain
service publications and how to report any safety defects.
8
-2 Customer Satisfaction Procedure
8
-4 Customer Assistance for Text Telephone
(TTY) Users
8
-4 Customer Assistance Offices
8
-5 GM Mobility Program for Persons
with Disabilities
8
-6 Oldsmobile Roadside Assistance Program
Features and Benefits
8
-7 Canadian Roadside Assistance8
-7 Courtesy Transportation
8
-9 Warranty Information
8
-10 Reporting Safety Defects to the United
States Government
8
-10 Reporting Safety Defects to the
Canadian Government
8
-11 Reporting Safety Defects to General Motors
8
-11 Ordering Owner Publications in Canada

8-4
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you are required to resort to this informal dispute
resolution program prior to filing any court action, use of
the program is free of charge and your case will generally
be heard within 40 days. If you do not agree with the
decision given in your case, you may reject it and proceed
with any other venue for relief available to you.
You may contact the BBB using the toll
-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203
-1804
Telephone: 1
-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech
-impaired and who use Text Telephones (TTYs),
Oldsmobile has TTY equipment available at its
Customer Assistance Network. Any TTY user
can communicate with Oldsmobile by dialing:
1-800-833-OLDS (6537). (TTY users in Canada can
dial 1
-800-263-3830.)
Customer Assistance Offices
Oldsmobile encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes to write
to Oldsmobile, the letter should be addressed to
Oldsmobile's Customer Assistance Network.
United States
Customer Assistance Representative
Oldsmobile Customer Assistance Network
16 E. Judson Street
P.O. Box 436006
Pontiac, MI 48343-6006
1-800-442-6537
1-800-833-6537 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-442-OLDS (6537)

8-5 Canada
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-268-6800
All Overseas Locations
GMODC - Customer Communication Centre
169-007
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Telephone: 905-644-4112
Fax: 905-644-4866
Caribbean Numbers
1-800-496-9992 (English) Puerto Rico
1-800-496-9993 (Spanish) Puerto Rico
1-800-751-4135 (English) Dominican Republic
1-800-751-4136 (Spanish) Dominican Republic
1-800-496-9994 U.S. Virgin Islands
1-800-389-0009 Bahamas
1-800-534-0122 Bermuda, Barbados, Antigua & B.V.I.If toll free service is not available in the Caribbean,
call Puerto Rico 1-787-763-1315.
GM Mobility Program for Persons
with Disabilities
This program, available to
qualified applicants, can
reimburse you up to $1,000
toward aftermarket driver
or passenger adaptive
equipment you may require
for your vehicle (hand
controls, wheelchair/scooter
lifts, etc.).
This program can also provide you with free resource
information, such as area driver assessment centers and
mobility equipment installers. The program is available
for a limited period of time from the date of vehicle
purchase/lease. See your dealer for more details or call
the GM Mobility Assistance Center at 1
-800-323-9935.
Text telephone (TTY) users, call 1
-800-833-9935.
GM of Canada also has a Mobility Program. Call
1
-800-GM-DRIVE (463-7483) for details. When
calling from outside Canada, please dial 1
-905-644-3063.
All TTY users call 1
-800-263-3830.

8-7
In some cases, where service is impractical, the driver
may be authorized to obtain other service for which
reimbursement is provided.
In many instances, mechanical failures are covered
under Oldsmobile's comprehensive warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling,
please provide the following to the Roadside
Assistance Representative:

Location of vehicle

Telephone number of your location

Vehicle model, year and color

Mileage of vehicle

Vehicle Identification Number (VIN)

Vehicle license plate number
Oldsmobile reserves the right to limit services or
reimbursement to an owner or driver when, in
Oldsmobile's judgement, the claims become excessive
in frequency or type of occurrence.
While we hope you never have the occasion to use
our service, it is added security while traveling for
you and your family. Remember, we're only a
phone call away. Oldsmobile Roadside
Assistance
-- 1-800-442-OLDS (6537).
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
separate brochure provided by the dealer or call
1
-800-268-6800 for emergency services.
Courtesy Transportation
Oldsmobile has always exemplified quality and value
in its offering of motor vehicles. To enhance your
ownership experience, we and our participating dealers
are proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to
retail purchase/lease customers in conjunction with
the Bumper
-to-Bumper coverage provided by the
New Vehicle Limited Warranty. Several transportation
options are available when warranty repairs are
required. This will reduce your inconvenience during
warranty repairs.

8-11
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you'll notify
us. Please call us at 1-800-442-6537, or write:
Oldsmobile Customer Assistance Network
16 E. Judson Street
P.O. Box 436006
Pontiac, MI 48343-6006
In Canada, please call us at 1
-800-263-3777 (English)
or 1
-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Ordering Owner Publications
in Canada
Owner's manuals are available for purchase for all
current and most past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
Service manuals may be purchased from Helm
Incorporated using the ordering information on the
following pages. Please note that prices are quoted in
U.S. dollars.