phone OLDSMOBILE BRAVADA 1998 Owners Manual

Adding Equipment to Your Air
Bag-Equipped Vehicle
A:
A:
If I add a push bumper or a bicycle rack to the
front
of my vehicle, will it keep the air bags
from working properly?
As long as the push bumper or bicycle rack is
attached to your vehicle
so that the vehicle’s basic
structure isn’t changed, it’s not likely to keep the
air bags from working properly in a crash.
Is there anything I might add to the front of the
vehicle that could keep the air bags from
working properly?
Yes. If you add things that change your vehicle’s
frame, bumper system, front end sheet metal or
height, they may keep
the air bag system from
working properly. Also, the
air bag system may not
work properly
if you relocate any of the air bag
sensors. If you have any questions about
this, you
should contact Customer Assistance before you
modify
your vehicle. (The phone numbers and
addresses for Customer Assistance are in Step Two of
the Customer Satisfaction Procedure in this manual.
See “Customer Satisfaction Procedure” in the Index.)
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Rear Seat Passengers-. . ’. ’
It’s very important for rear seat passengers to buckle up!
Accident statistics show that unbelted people in the rear
seat are hurt more often in crashes than those who are
wearing safety belts.
Rear passengers who aren’t safety belted can be thrown
out of the vehicle in a crash. And they can strike others
in the vehicle who are wearing safety belts.
Rear Seat Outside Passenger Positions
1-26 ... .
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Understanding Radio Reception
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range, however, can
cause stations to interfere with each other. AM can pick
up noise from things like storms and power lines. Try
reducing the treble
to reduce this noise if you ever get it.
FM Stereo
FM stereo will give you the best sound, but FM signals
will reach only about
10 to 40 miles (16 to 65 km). Tcd1
buildings or hills can interfere with FM signals, causing
the sound to come and go.
Tips About Your Audio System
Hearing damage from loud noise is almost undetectable
until
it is too late. Your hearing can adapt to higher
volumes
of sound. Sound that seems normal can be loud
and harmful to your hearing. Take precautions by
adjusting the volume control on your radio
to a safe
sound level before your hearing adapts to
it.
To help avoid hearing loss or damage:
Adjust the volume control to the lowest setting.
Increase volume slowly until you hear comfortably
and clearly.
NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two-way radio
-- be sure you can
add what
you want. If you can, it's very
important to do it properly. Added sound
equipment may interfere with the operation
of
your vehicle's engine, Delco Electronics radio or
other systems, and even damage them. Your
vehicle's systems may interfere with the
operation
of' sound equipment that has been
added improperly.
So, before adding sound equipment, check with
your retailer and be sure to check Federal rules
covering mobile radio amd telephone units.
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Driving too fast through large water puddles or even
going through some car washes can cause problems, too.
The water may affect your brakes. Try to avoid puddles.
But if you can‘t, try to slow down before you hit them.
Wet brakes can cause accidents. They won’t work
as well in a quick
stop and may cause pulling to
one side. You could lose control
of the vehicle.
After driving through a large puddle
of water or
a car wash, apply your brake pedal lightly until
your brakes work normally.
Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the water.
This can happen
if the road is wet enough and you’re
it has little or no contact with the road.
Hydroplaning doesn’t happen often.
But it can if your
tires
do not have much tread or if the pressure in one or
more is low.
It can happen if a lot of water is standing on
the road.
If you can see reflections from trees, telephone
poles
or other vehicles, and raindrops “dimple” the
water’s surface, there could be hydroplaning.
Hydroplaning
LISLI~~Y happens at higher speeds. There
just
isn’t a hard and fast rule about hydroplaning. The
best advice is to slow down when
it is raining.
L qoing fast enough. When your vehicle is hydroplaning,
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Section 8 Customer Assistance Information
Here YOLI will find out how to contact Oldsn~obile if you need assistance. This section also tells you how to obtain
service publications and how to report any safety defects.
8-2
8-4
8-5
8-6
8-7
Customer Satisfaction Procedure
Customer Assistance for Text Telephone
(TTY) Users
Oldsmobile Roadside Assistance Program
Features and Benefits
Courtesy Transportation
GM Participation in an Alternative Dispute
Resolution Program
8-8
8-8
8-9
8-9
8-9
Warranty Information
Reporting Safety Defects to the United
States Government
Reporting Safety Defects to
the
Canadian Government
Reporting Safety Defects to General Motors
Ordering Service and Owner Publications
in Canada
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For prompt assistance, please have the following
information available to give the Customer
Assistance Representative:
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Your name, address, home and business
telephone numbers
Vehicle Identification Number (This is available
from the vehicle registration or title,
or the plate at
the t,op left
of the instrument panel and visible
through the windshield.)
Retail facility name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage you to call us so we can give your inquiry
prompt attention. However,
if you wish to write
Oldsmobile, address your inquiry to:
Customer Assistance Representative
Oldsmobile Central Office
920 Townsend Street
P.0. Box 30095
Lansing, MI 48909
In Canada, write to:
General Motors
of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario
L1H 8P7
Refer to your Warranty and Owner Assistance
Information booklet for addresses of
GM Overseas offices.
When contacting Oldsmobile, please remember that
your concern will likely
be resolved in the retail facility,
using the retailer’s facilities, equipment and personnel.
That
is why we suggest you follow Step One first if you
have
a concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Oldsmobile has TTY equipment available at
its
Customer Assistance Center. Any TTY user
can communicate
with Oldsmobile by dialing:
1-800-833-OLDS. (TTY users
in Canada can dial
1-800-263-3830.)
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Oldsmobile Roadside Assistance
Program Features and Benefits
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The Oldsmobile Roadside Assistance program means
help is just a toll-free call away
-- 24 hours a day,
365 days
a year.
Courteous and capable Customer Assistance Advisors
are on-call to provide you with prompt assistance.
24-Hour Oldsmobile Roadside Assistance
Telephone Number
1-800-442-OLDS (6537) is the one number to call
for assistance in the United States. Trained Customer Assistance Advisors, on-call to render assistance to Oldsmobile drivers, can dispatch roadside assistance
and towing service, locate the nearest Oldsmobile
retail facility, take your request for an Oldsmobile
computerized trip routing or simply answer any
questions the Oldsmobile driver may have about the
coverage provided by your Oldsmobile Roadside
Assistance Program. The Oldsmobile Roadside
Assistance number is fully staffed and operational 24 hours a day, 365 days a year.
Who Is Covered?
Oldsmobile Roadside Assistance covers all
1998 Oldsmobile vehicles.
Coverage is for the Oldsmobile vehicle,
regardless of
the driver, and is concurrent with the Bumper to Bumper
warranty period.
Oldsmobile reserves the right to limit services or
reimbursement to an owner or driver when in
Oldsmobile’s judgement the claims become excessive in
frequency or type of occurrence.
8-5
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GM Participation in an Alternative
Dispute Resolution Program
This program is available in all 50 states and the District
of Columbia. Canadian owners refer to your Warranty
and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right to
change eligibility limitations and/or
to discontinue its
participation
in this program.
Both Oldsmobile and your Oldsmobile retailer are
committed to making sure you are completely satisfied
with your new vehicle. Our experience has shown that,
if a
situation arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction Procedure
described earlier
in this section is very successful.
There may be instances where an impartial third party
can assist
in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation
of the New
Vehicle Limited Warranty. To assist
in resolving these
disagreements, Oldsmobile voluntarily participates
in
BBB AUTO LINE.
BBB AUTO LINE is an out-of-court program
administered by the Better Business Bureau system to
settle automotive disputes. This program is available
free
of charge to customers who currently own or lease a
GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the
BBB using
the toll-free telephone number, or write them at the
following address:
BBB AUTO LINE
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-
1804
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number
(VIN)
and a statement of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
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REPORTING SAFETY DEFECTS TO THE CANADIAN
GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you sho~~ld immediately notify
Transport Canada,
in addition to notifying General
Motors
of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario KIG 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
LIS. Please call us at 1-800-442-6537 or write:
Oldsmobile Customer Assistance Network
P.O.
Box 30095
Lansing,
MI 48909
In Canada, please call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors
of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario
L1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner’s manuals and other service
literature are available for purchase for
all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
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ORDER TOLL FREE
(NOTE: For Credit Card Holders Only)
1-800-782-4356
(Monday-Friday 8:OO AM - 6:OO PM EST) FAX Orders Only 1-31 3-865-5927
Orders will be mailed within 10 days of receipt. Please allow ade uate time for postal
service. If further information is needed, write
to the address s s, own below or call
1-800-782-4356. Material cannot be returned for credit without packing slip with return
information within 30 days
of delivery. On returns, a re-stocking fee may be applied
against the original order.
I- -
PUBLICATION FORM
ITEM DESCRIPTION VEHICLE MODEL ’
PRICE NAME I YEAR
NUMBER TOTAL
PRfCE
EACH* QTY.
11 I
9.
9
Service Manual
Car
& Light Truck $90.00
1998
Transmission Unit Repair 1998
$40.00
Owner’s Manual In Portfolio
1998
Owner’s Manual Without Portfolio $1
5.00 1998
$1 0.00
a
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M
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S
H
I
P
T
0
NOTE: Dealers and Companies please provide dealer
or company name. and also the
name of the person to whose attention the shipment should be sent.
Mail completed order form to:
For purchases outside U.S.A. please write to the above address for quotation.
HELM, INCORPORATED P.O. Box 07130 Detroit, MI 48207
(CUSTOMER’S NAME)
(ATTENTION)
(STREET ADDRESS-NO
P.O. BOX NUMBERS)
(CITY) (STATE)
(ZIP CODE)
DAYTIME TELEPHONE
NO.
iM-OLD-ORD98 *(Prices are subject to change without notice and without incurring
obllgation. Allow ample time for delivery.)
Check or Money Order payable to
P Helm, Inc. (USA funds only - do nor send cash.)
A c] Mastercard
E ~cmunt ml
T
Number:
N Expiration
ma
Check here if your billing address is different from your shipping
address shown. Date motyr:
.,
CUSTOMER SIGNATURE
Note to Canadian Customers: All listed prices are quoted in US. funds. Canadian residents
are to make checks payable in U.S. funds. To cover Canadian postage, add $11 50 plus the US. order processing.
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