Oldsmobile Bravada 1999 Owner's Manuals

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7-43
Part C: Periodic Maintenance
Inspections
Listed in this part are inspections and services which
should be performed at least twice a year (for instance,
each spring and fall). You should let your dealer's
service department or other qualified service center do
these jobs. Make sure any necessary repairs are
completed at once.
Proper procedures to perform these services may be
found in a service manual. See ªService and Owner
Publicationsº in the Index.
Steering, Suspension and Front Drive Axle
Boot and Seal Inspection
Inspect the front and rear suspension and steering
system for damaged, loose or missing parts, signs of
wear or lack of lubrication. Inspect the power steering
lines and hoses for proper hook
-up, binding, leaks,
cracks, chafing, etc. Clean and then inspect the drive
axle boot seals for damage, tears or leakage. Replace
seals if necessary.
Exhaust System Inspection
Inspect the complete exhaust system. Inspect the body
near the exhaust system. Look for broken, damaged,
missing or out
-of-position parts as well as open seams,
holes, loose connections or other conditions which could
cause a heat build
-up in the floor pan or could let
exhaust fumes into the vehicle. See ªEngine Exhaustº in
the Index.
Engine Cooling System Inspection
Inspect the hoses and have them replaced if they are
cracked, swollen or deteriorated. Inspect all pipes, fittings
and clamps; replace as needed. Clean the outside of the
radiator and air conditioning condenser. To help ensure
proper operation, a pressure test of the cooling system and
pressure cap is recommended at least once a year.

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7-44 Throttle System Inspection
Inspect the throttle system for interference or binding,
and for damaged or missing parts. Replace parts as
needed. Replace any components that have high effort
or excessive wear. Do not lubricate accelerator and
cruise control cables.
Drive Axle Service
Check rear/front axle fluid level and add as needed.
Check constant velocity joints and axle seals for leaking.
Transfer Case (All-Wheel Drive) Inspection
Every 12 months or at oil change intervals, check front
axle and transfer case and add lubricant when necessary.
Check vent hose at transfer case for kinks and
proper installation.
Brake System Inspection
Inspect the complete system. Inspect brake lines and
hoses for proper hook
-up, binding, leaks, cracks,
chafing, etc. Inspect disc brake pads for wear and rotors
for surface condition. Inspect other brake parts,
including calipers, parking brake, etc. Check parking
brake adjustment. You may need to have your brakes
inspected more often if your driving habits or conditions
result in frequent braking.

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7-45
Part D: Recommended Fluids
and Lubricants
NOTE: Fluids and lubricants identified below by name,
part number or specification may be obtained from
your dealer.
USAGE
FLUID/LUBRICANT
Engine OilEngine Oil with the American
Petroleum Institute Certified For
Gasoline Engines ªStarburstº
symbol of the proper viscosity. To
determine the preferred viscosity
for your vehicle's engine, see
ªEngine Oilº in the Index.
Engine Coolant50/50 mixture of clean, drinkable
water and use only GM
Goodwrench

DEX-COOL
or
Havoline
DEX-COOL

Coolant. See ªEngine Coolantº in
the Index.
USAGEFLUID/LUBRICANT
Hydraulic Brake
SystemDelco Supreme 11
Brake Fluid
(GM Part No. 12377967 or
equivalent DOT
-3 Brake Fluid).
Windshield
Washer SolventGM Optikleen
Washer Solvent
(GM Part No. 1051515)
or equivalent.
Parking Brake
Cable GuidesChassis Lubricant (GM Part
No. 12377985 or equivalent) or
lubricant meeting requirements
of NLGI # 2, Category LB
or GC
-LB.
Power Steering
SystemGM Power Steering Fluid (GM
Part No. 1052884
- 1 pint,
1050017
- 1 quart, or equivalent).
Automatic
TransmissionDEXRON
-III Automatic
Transmission Fluid.
Key Lock
CylindersMulti-Purpose Lubricant,
Superlube
(GM Part
No. 12346241 or equivalent).

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7-46
USAGEFLUID/LUBRICANT
Chassis
LubricationChassis Lubricant (GM Part
No. 12377985 or equivalent) or
lubricant meeting requirements
of NLGI # 2, Category LB or
GC
-LB.
Front AxleSAE 80W-90 Axle Lubricant (GM
Part No. 1052271 or equivalent).
Rear Axle
(Locking
Differential)SAE 80W-90 Axle Lubricant; use
only GM Part No. 1052271. Do
not add friction modifier.
Automatic
Transfer CaseAutomatic Transfer Case Fluid
(GM Part No. 12378396).
Hood Latch
Assembly,
Secondary Latch,
Pivots, Spring
Anchor and
Release PawlLubriplate
Lubricant Aerosol
(GM Part No. 12346293 or
equivalent) or lubricant meeting
requirements of NLGI # 2,
Category LB or GC
-LB.
USAGEFLUID/LUBRICANT
Hood and Door
HingesMulti-Purpose Lubricant,
Superlube
(GM Part
No. 12346241 or equivalent).
Fuel Filler Door
and Endgate
Hinges, and Rear
Folding SeatMulti-purpose lubricant,
Superlube
(GM Part
No. 12346241 or equivalent).
Outer Liftgate
Handle Pivot
Points and
HingesMulti-Purpose Lubricant,
Superlube
(GM Part
No. 12346241 or equivalent).
Weatherstrip
ConditioningDielectric Silicone Grease (GM
Part No. 12345579 or equivalent).
Weatherstrip
SqueaksSynthetic Grease with Teflon,
Superlube
(GM Part
No. 12371287 or equivalent).

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7-47
Part E: Maintenance Record
After the scheduled services are performed, record the
date, odometer reading and who performed the service
in the boxes provided after the maintenance interval.Any additional information from ªOwner Checks and
Servicesº or ªPeriodic Maintenanceº can be added on
the following record pages. Also, you should retain all
maintenance receipts. Your owner information portfolio
is a convenient place to store them.
Maintenance Record
DATEODOMETER
READINGSERVICED BYMAINTENANCE PERFORMED

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7-48
Maintenance Record
DATEODOMETER
READINGSERVICED BYMAINTENANCE PERFORMED

8-
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8-1
Section 8 Customer Assistance Information
Here you will find out how to contact Oldsmobile if you need assistance. This section also tells you how to obtain
service publications and how to report any safety defects.
8
-2 Customer Satisfaction Procedure
8
-4 Customer Assistance for Text Telephone
(TTY) Users
8
-4 Customer Assistance Offices
8
-5 GM Mobility Program for Persons
with Disabilities
8
-6 Oldsmobile Roadside Assistance Program
Features and Benefits
8
-7 Courtesy Transportation8
-9 Warranty Information
8
-9 Reporting Safety Defects to the United
States Government
8
-10 Reporting Safety Defects to the
Canadian Government
8
-10 Reporting Safety Defects to General Motors
8
-10 Ordering Service and Owner Publications
in Canada

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8-2
Customer Satisfaction ProcedureYour satisfaction and goodwill are important to your
dealer and to Oldsmobile. Normally, any concerns with
the sales transaction or the operation of your vehicle will
be resolved by your dealer's sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE -- Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the
general manager.

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8-3
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Oldsmobile Customer Assistance Network by calling
1-800-442-6537. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:

Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)

Dealership name and location

Vehicle delivery date and present mileageWhen contacting Oldsmobile, please remember that
your concern will likely be resolved at a dealer's facility.
That is why we suggest you follow Step One first if you
have a concern.
STEP THREE -- Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However, if you
continue to remain unsatisfied after following the
procedure outlined in Steps One and Two, you must file
with the GM/BBB Auto Line Program to enforce any
additional rights you may have. Canadian owners refer
to your Warranty and Owner Assistance Information
booklet for information on the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).

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The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus to
settle automotive disputes regarding vehicle repairs or the
interpretation of the New Vehicle Limited Warranty.
Although you are required to resort to this informal dispute
resolution program prior to filing any court action, use of
the program is free of charge and your case will generally
be heard within 40 days. If you do not agree with the
decision given in your case, you may reject it and proceed
with any other venue for relief available to you.
You may contact the BBB using the toll
-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203
-1804
Telephone: 1
-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech
-impaired and who use Text Telephones (TTYs),
Oldsmobile has TTY equipment available at its
Customer Assistance Network. Any TTY user
can communicate with Oldsmobile by dialing:
1-800-833-OLDS. (TTY users in Canada can dial
1
-800-263-3830.)
Customer Assistance Offices
Oldsmobile encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes to write to
Oldsmobile, the letter should be addressed to Oldsmobile's
Customer Assistance Network.
United States
Customer Assistance Representative
Oldsmobile Customer Assistance Network
16 E. Judson Street
P.O. Box 436006
Pontiac, MI 48343-6006
1-800-442-6537
1-800-833-6537 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-442-OLDS