phone OLDSMOBILE INTRIGUE 1998 Owners Manual

Convenience Net (If Equipped)
Your vehicle may have a convenience net. You’ll see it
on the back wall
of the trunk.
Put small loads, like grocery bags, behind the net.
It can
help keep them from falling over during sharp turns or
quick starts and stops.
The net isn’t for larger, heavier loads. Store them in the
trunk as far forward as you can.
You can unhook the net so that it will lie flat when
you’re not using it.
You can also push the net down and
hook it under the plastic hooks.
Ashtrays and Lighter
When your vehicle is delivered, the ashtray and lighter
assembly will be in a plastic bag placed in the center
console storage area. If
the ashtray and lighter are
needed, insert the ashtray and holder into the stationary,
open cupholder in front of the shift lever.
The lighter outlet is located just below the heating and
air conditioning controls behind
a flip-out door.
Sun Visors
To block out the glare, you can swing down the visors.
You can also swing them from front to side.
Visor Vanity Mirrors
Open the cover to expose the vanity mirror. If your
vehicle has the optional lighted vanity
mirrors, the
lamps will come on when you open the cover.
Accessory Power Outlets
The power outlets are located on the lower left passenger
side and behind the flip-out door of the lighter.
The power outlets can
be used to plug electrical
equipment such as cellular telephone,
CD radio, etc.
Follow the proper installation instructions that are
included with any electrical equipment you install.
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Tips About Your Audio System
Hearing damage from loud noise is almost undetectable
until it
is too late. Your hearing can adapt to higher
volumes
of sound. Sound that seems normal can be loud
and harmful to your hearing. Take precautions by
adjusting the volume control on your radio to a safe
sound level before your hearing adapts to it.
To help avoid hearing loss or damage:
0 Adjust the volume control to the lowest setting.
0 Increase volume slowly until you hear comfortably
and clearly.
NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone or two-way radio
-- be sure you can
add what you want. If you can, it’s very
important to do it properly. Added sound
equipment may interfere with the operation
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your vehicle’s engine, Delco Electronics radio or
other systems, and even damage them. Your
vehicle’s systems may interfere with the
operation of sound equipment that has been
added improperly.
So, before adding sound equipment, check with
your retailer and be sure to check Federal rules
covering mobile radio and telephone units.
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Care of Your Compact Discs
Handle discs carefully. Store them in their original cases
or other protective cases and away from direct sunlight
and dust. If the surface of a disc is soiled, dampen a
clean, soft cloth in a mild, neutral detergent solution and
clean
it, wiping from the center to the edge.
Be sure never to touch the signal surface when handling
discs. Pick up discs by grasping the outer edges or the
edge
of the hole and the outer edge.
Care of Your Compact Disc Player
The use of CD lens cleaner discs is not advised, due to
the risk of contaminating the lens
of the CD optics with
lubricants internal to the
CD mechanism.
Backglass Antenna (If Equipped)
Your AM-FM antenna is integrated with your rear
window defogger, located in the rear window. Be sure
that the inside surface of the rear window
is not
scratched and that the lines on the glass are not
damaged.
If the inside surface is damaged, it could
interfere with radio reception.
NOTICE:
Do not try to clear frost or other material from
the inside of the rear window with a
razor blade
or anything else that is sharp. This may damage
the rear defogger grid and affect your radio’s
ability to pick up stations clearly. The repairs
wouldn’t be covered by your warranty.
Because this antenna is built into your rear window,
there is a reduced risk of damage caused by car washes
and vandals.
If you choose to add a cellular telephone to your vehicle,
and the antenna needs to be attached
to the glass, be sure
that
you do not damage the grid lines for the AM-FM
antenna. There is enough space between the lines to
attach a cellular telephone antenna without interfering
with radio reception.
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Defensive Driving
The best advice anyone can give about driving is:
Drive defensively.
Please start with a very important safety device in
your Oldsmobile: Buckle up. (See “Safety Belts” in
the Index.) Defensive
driving really means “be ready for anything.”
On city streets, rural roads or freeways, it means
“always expect the unexpected.”
Assume that pedestrians or other drivers are going to be
careless and make mistakes. Anticipate what they might
do. Be ready for their mistakes.
Rear-end collisions are about the most preventable
of accidents. Yet they are common. Allow enough
following distance. It’s the best defensive driving
maneuver,
in both city and rural driving. You never
know when the vehicle
in front of you is going to brake
or turn suddenly.
Defensive driving requires that a driver concentrate
on the driving task. Anything that distracts from the
driving task
-- such as concentrating on a cellular
telephone call, reading, or reaching for something on
the
floor -- makes proper defensive driving more
difficult and can even cause
a collision, with resulting
injury. Ask a passenger to help do things like this, or
pull off the road in a safe place to do them yourself.
These simple defensive driving techniques could save
your life.
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A CAUTION:
Wet brakes can cause accidents. They won’t work
as well in a quick stop and may cause pulling to
one side. You could lose control of the vehicle.
After driving through
a large puddle of water or
a car wash, apply your brake pedal lightly until
your brakes work normally.
Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the water.
This can happen if the road is wet enough and you’re
going fast enough. When your vehicle is hydroplaning,
it has little or no contact with the road.
Hydroplaning doesn’t happen often. But it can if your
tires do not have much tread or if the pressure
in one or
more is low.
It can happen if a lot of water is standing
on the road. If you can see reflections from trees,
telephone poles or other vehicles, and raindrops
“dimple” the water’s surface, there could be
hydroplaning. Hydroplaning usually happens at higher
speeds. There
just isn’t
a hard and fast rule about hydroplaning. The
best advice
is to slow down when it is raining.
Driving Through Deep Standing Water
I NOTICE:
If you drive too quickly through deep puddles or
standing water, water can come in through your
engine’s air intake and badly damage your
engine. Never drive through water that is slightly
lower than the underbody of
your vehicle. If you
can’t avoid deep puddles or standing water, drive
through them very slowly.
Some Other Rainy Weather Tips
Besides slowing down, allow some extra following
distance. And be especially careful when you pass
another vehicle. Allow yourself more clear room
ahead, and be prepared to have your view restricted
by road spray.
Have good tires with proper tread depth. (See
“Tires” in
the Index.)
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Section 8 Customer Assistance Information
Here you will find out how to contact Oldsmobile if you need ass&mce, This section also tells you how to obtain
service publications and how to report any safety defects.
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8-7 Customer Satisfaction Procedure
Customer Assistance for Text Telephone
(TTY) Users
Oldsmobile Roadside Assistance Program
Features and Benefits
Canadian Roadside Assistance
Courtesy Transportation
GM Participation in an Alternative Dispute
Resolution Program
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8-9 Warranty Information
Reporting Safety Defects to the United
States Government
Reporting Safety Defects to the
Canadian Government
Reporting Safety Defects to General Motors
Ordering Service and Owner Publications
in Canada
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For prompt assistance, please have the following
information available to give the Customer
Assistance Representative:
0 Your name, address, home and business
telephone numbers
0 Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top left of the instrument panel and visible
through the windshield.)
0 Retail facility name and location
0 Vehicle delivery date and present mileage
0 Nature of concern
We encourage you to call us
so we can give your inquiry
prompt attention. However, if you wish to write
Oldsmobile, address your inquiry to:
Customer Assistance Representative Oldsmobile Customer Assistance Network
16 E. Judson Street
P.O. Box 436006
Pontiac,
MI 48343-6006 Refer to your Warranty and Owner Assistance Information
booklet for addresses
of
GM Overseas offices.
When contacting Oldsmobile, please remember that
your concern will likely be resolved in the retail facility,
using the retailer’s facilities, equipment and personnel.
That is why we suggest you follow Step One first if you
have a concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Oldsmobile has TTY equipment available at its
Customer Assistance Network. Any TTY user
can communicate with Oldsmobile by dialing:
1-800-833-OLDS. (TTY users
in Canada can dial
1-800-263-3830.)
In Canada, write to:
General Motors
of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario
L1H 8P7
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Oldsmobile Roadside Assistance
Program Features and Benefits
n
The Oldsmobile Roadside Assistance program means
help is just a toll-free call away
-- 24 hours a day,
365 days a year.
Courteous and capable Customer Assistance
Representatives are on-call to provide
you with
prompt assistance.
24-Hour Oldsmobile Roadside Assistance
Telephone Number
1-800-442-OLDS (6537) is the one number to call
for assistance in the United States. Trained Customer
Assistance Representatives, on-call to render assistance
to Oldsmobile drivers, can dispatch roadside assistance
and towing service, locate the nearest Oldsmobile
retail facility, take your request for an Oldsmobile
computerized trip routing or simply answer any
questions the Oldsmobile driver may have about
the
coverage provided by your Oldsmobile Roadside
Assistance Program. The Oldsmobile Roadside
Assistance number is fully staffed and operational
24 hours a day, 365 days a year.
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GM Participation in an Alternative
Dispute Resolution Program
This program is available in all 50 states and the District
of Columbia. Canadian owners refer to your Warranty
and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP). General Motors reserves the right
to
change eligibility limitations and/or to discontinue its
participation in this program.
Both Oldsmobile and your Oldsmobile retailer are
committed to making sure you are completely satisfied
with your new vehicle. Our experience has shown that,
if a
situation arises where
you feel your concern has not been
adequately addressed,
the Customer Satisfaction Procedure
described earlier in this section is very successful.
There may be instances where an impartial third party
can assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty. To assist in resolving these
disagreements, Oldsmobile voluntarily participates in
BBB AUTO LINE. BBB
AUTO LINE
is an out-of-court program
administered by the Better Business Bureau system
to
settle automotive disputes. This program is available
free
of charge to customers who currently own or lease a
GM vehicle.
If
you are not satisfied after following the Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number, or write them at
the
following address:
BBB AUTO LINE
Council
of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203- 1804
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN)
and a statement
of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
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REPORTING SAFETY DEFECTS TO THE CANADIAN GOVERNMENT
If you live in Canada, and you believe that your vehicle
has a safety defect, you should immediately notify
Transport Canada, in addition to notifying General
Motors of Canada Limited. You may write to:
Transport Canada
Box 8880
Ottawa, Ontario K1G 352
REPORTING SAFETY DEFECTS
TO GENERAL MOTORS
In addition to notifying NHTSA (or Transport Canada)
in a situation like this, we certainly hope you’ll notify
us. Please call us at 1-800-442-6537 or write:
Oldsmobile Customer Assistance Network 16
E. Judson Street
P.O.
Box 436006
Pontiac,
MI 48343-6006 In Canada, please
call us at 1-800-263-3777 (English)
or 1-800-263-7854 (French). Or, write:
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario
L1H 8P7
Ordering Service and Owner
Publications in Canada
Service manuals, owner’s manuals and other service
literature are available for purchase for all current and
past model General Motors vehicles.
The toll-free telephone number for ordering information
in Canada is 1-800-668-5539.
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