phone Oldsmobile Silhouette 2004 s User Guide

P.SET PROG (Preset Program):The front passengers
must be listening to something different for each of
these functions to work:
·Press this button to scan through the preset radio
stations set on the pushbuttons on the main radio.
The radio will go to a preset station stored on
your pushbuttons, play for a few seconds, then go
on to the next preset station. Press this button
again to stop scanning presets.
·If your vehicle has the Radio with Cassette and CD,
when a cassette tape is playing, press this button to
go to the other side of the tape.
·If your vehicle has the Radio with Six-Disc CD,
when a CD is playing, press this button to select the
next CD, if multiple CDs are loaded.
TAPE CD:Press this button to play a cassette tape or
CD when listening to the radio. The inactive tape or
CD will remain safely inside the radio for future listening.
Rear Seat Audio (RSA)
(With Entertainment System)
This feature allows rear seat passengers to listen to and
control any of the entertainment sources: radio,
cassette tapes, CDs, DVD, and auxiliary device.
However, the rear seat passengers can only control the
music sources that the front seat passengers are not
listening to. For example, rear seat passengers
may listen to a cassette tape or CD through headphones
while the driver listens to the radio through the front
speakers. The rear seat passengers have control of the
volume for each set of headphones. Be aware that
the front seat audio controls always have priority over
the RSA controls. The rear speakers will be muted when
the RSA power is turned on. You may operate the
RSA functions even when the main radio is off. The DVD
or auxiliary device will always be available on channel
A of the headphones. All other sources are available on
channel B. You will not be able to listen to XM, on
channel B, if you are listening to a DVD or an auxiliary
device on channel B and vice versa.
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Rear Seat Radio Controls
The following functions are controlled by the RSA
system buttons:
RSA PWR (Power):Press this button to turn RSA on
or off. The headphone symbol will appear on the display
above the video screen when the system is on.
BAND:Press this button to switch between FM1, FM2,
or AM when the headphones are on channel B. The
selected radio station will appear on the display above
the video screen. If the front passengers are already
listening to the radio, the RSA controller will not switch
between the bands and cannot change the station.
qr(Tune):While listening to the radio, press the
right or the left arrow to tune to the next or the previous
station and stay there. These arrows are inactive if
the front radio is in use.
While listening to a cassette tape, press the right or the
left arrow to hear the next or the previous selection.
These arrows are inactive if the tape mode on the front
radio is in use.
While listening to a CD, press the right arrow to hear
the next track on the CD. Press the left arrow to go back
to the start of the current track, if more than eight
seconds have played. These arrows are inactive if the
CD mode on the front radio is in use.
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P.SET SCAN (Preset Scan):The front passengers
must be listening to something different for each of these
functions to work:
·Press and hold this button to scan through the
preset radio stations set on the pushbuttons on the
main radio. The radio will go to a preset station
stored on your pushbuttons, play for a few seconds,
then go on to the next preset station. This feature
will only scan the presets that are in the selected
band. The selected radio station will appear on the
display above the video screen. Press this button
again to stop scanning presets.
·If your vehicle had the Radio with Cassette and CD,
when a cassette tape is playing, press this button to
go to the other side of the tape.
·If your vehicle has the Radio with Six-Disc CD,
when a CD is playing, press this button to switch to
playing a different CD when multiple CDs are
loaded.CD TAPE:Press this button to switch between playing
a cassette tape, CD, a DVD, or an auxiliary device
when the headphones are on channel B. If one of the
devices is not loaded, the system will skip over the
device when this button is pressed.
Theft-Deterrent Feature
THEFTLOCKžis designed to discourage theft of your
radio. The feature works automatically by learning
a portion of the Vehicle Identi®cation Number (VIN).
If the radio is moved to a different vehicle, it will
not operate and LOCKED will appear on the display.
When the radio and vehicle are turned off, your
radio may have a blinking red light that indicates that
THEFTLOCK is armed.
With THEFTLOCK activated, your radio will not operate
if stolen.
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DVD Distortion
You may experience video distortion when operating
cellular phones, scanners, CB radios, Global Position
Systems (GPS)*, two-way radios, mobile fax, or
walkie talkies.
It may be necessary to turn off the DVD player when
operating one of these devices in or near the vehicle.
*Excludes the OnStar
žSystem.
Radio Reception
AM
The range for most AM stations is greater than for FM,
especially at night. The longer range, however, can
cause stations to interfere with each other. AM can pick
up noise from things like storms and power lines.
Try reducing the treble to reduce this noise.
FM
FM stereo will give you the best sound, but FM signals
will reach only about 10 to 40 miles (16 to 65 km).
Tall buildings or hills can interfere with FM signals,
causing the sound to come and go.
Care of Your Cassette Tape Player
A tape player that is not cleaned regularly can cause
reduced sound quality, ruined cassettes, or a damaged
mechanism. Cassette tapes should be stored in their
cases away from contaminants, direct sunlight, and
extreme heat. If they are not, they may not operate
properly or may cause failure of the tape player.
Your tape player should be cleaned regularly after every
50 hours of use. Your radio may display CLEAN to
indicate that you have used your tape player for
50 hours without resetting the tape clean timer. If this
message appears on the display, your cassette
tape player needs to be cleaned. It will still play tapes,
but you should clean it as soon as possible to
prevent damage to your tapes and player. If you notice
a reduction in sound quality, try a known good
cassette to see if the tape or the tape player is at fault.
If this other cassette has no improvement in sound
quality, clean the tape player.
For best results, use a scrubbing action, non-abrasive
cleaning cassette with pads which scrub the tape head as
the hubs of the cleaner cassette turn. The recommended
cleaning cassette is available through your dealer.
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Your Driving, the Road, and
Your Vehicle
Defensive Driving
The best advice anyone can give about driving is: Drive
defensively.
Please start with a very important safety device in your
vehicle: Buckle up. See
Safety Belts: They Are for
Everyone on page 1-22.
Defensive driving really means ªbe ready for anything.º
On city streets, rural roads or freeways, it means
ªalways expect the unexpected.º
Assume that pedestrians or other drivers are going to
be careless and make mistakes. Anticipate what
they might do. Be ready for their mistakes.
Rear-end collisions are about the most preventable of
accidents. Yet they are common. Allow enough following
distance. It is the best defensive driving maneuver, in
both city and rural driving. You never know when the
vehicle in front of you is going to brake or turn suddenly.
Defensive driving requires that a driver concentrate on
the driving task. Anything that distracts from the driving
task Ð such as concentrating on a cellular telephone call,
reading, or reaching for something on the ¯oor Ð makesproper defensive driving more difficult and can even
cause a collision, with resulting injury. Ask a passenger to
help do things like this, or pull off the road in a safe place
to do them yourself. These simple defensive driving
techniques could save your life.
Drunken Driving
Death and injury associated with drinking and driving
is a national tragedy. It is the number one contributor to
the highway death toll, claiming thousands of victims
every year.
Alcohol affects four things that anyone needs to drive
a vehicle:
·Judgment
·Muscular Coordination
·Vision
·Attentiveness.
Police records show that almost half of all motor
vehicle-related deaths involve alcohol. In most cases,
these deaths are the result of someone who was
drinking and driving. In recent years, more than
16,000 annual motor vehicle-related deaths have been
associated with the use of alcohol, with more than
300,000 people injured.
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Driving too fast through large water puddles or even
going through some car washes can cause problems,
too. The water may affect your brakes. Try to avoid
puddles. But if you can not, try to slow down before
you hit them.
{CAUTION:
Wet brakes can cause accidents. They will not
work as well in a quick stop and may cause
pulling to one side. You could lose control of
the vehicle.
After driving through a large puddle of water
or a car wash, apply your brake pedal lightly
until your brakes work normally.
Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the
water. This can happen if the road is wet enough and
you are going fast enough. When your vehicle is
hydroplaning, it has little or no contact with the road.
Hydroplaning does not happen often. But it can if your
tires do not have much tread or if the pressure in one or
more is low. It can happen if a lot of water is standing on
the road. If you can see re¯ections from trees, telephone
poles or other vehicles, and raindrops ªdimpleº the
water's surface, there could be hydroplaning.
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Customer Assistance and Information...............7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-4
Customer Assistance for Text Telephone
(TTY) Users...............................................7-4
Customer Assistance Offices............................7-4
GM Mobility Program for Persons
with Disabilities...........................................7-6
Roadside Assistance Program..........................7-6
Courtesy Transportation...................................7-8
Vehicle Data Collection and Event
Data Records...........................................7-10Reporting Safety Defects................................7-11
Reporting Safety Defects to the
United States Government..........................7-11
Reporting Safety Defects to the
Canadian Government................................7-12
Reporting Safety Defects to
General Motors.........................................7-12
Service Publications Ordering Information.........7-12
Section 7 Customer Assistance and Information
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STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satis®ed with your new vehicle. However, if you continue
to remain unsatis®ed after following the procedure
outlined in Steps One and Two, you should ®le with the
BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
®ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
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Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can ®nd your speci®c vehicle information
all in one place.
The Owner Center allows you to:
·Get e-mail service reminders.
·Access information about your speci®c vehicle,
including tips and videos and an electronic
version of this owner's manual. (United States only)
·Keep track of your vehicle's service history and
maintenance schedule.
·Find GM dealers for service nationwide.
·Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Oldsmobile has TTY equipment available at its
Customer Assistance Center. Any TTY user can
communicate with Oldsmobile by dialing:
1-800-833-OLDS (6537). (TTY users in Canada can dial
1-800-263-3830.)
Customer Assistance Offices
Oldsmobile encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes
to write to Oldsmobile, the letter should be addressed to
Oldsmobile's Customer Assistance Center.
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United States ± Customer Assistance
Oldsmobile Customer Assistance Center
P.O. Box 33171
Detroit, MI 48232-5171
1-800-442-6537
1-800-833-6537 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-442-OLDS (6537)
Fax Number: 313-381-0022
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
Fax Number: 313-381-0022
From U.S. Virgin Islands:
1-800-496-9994
Fax Number: 313-381-0022
Canada ± Customer Assistance
General Motors of Canada Limited
Customer Communication Centre, 163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
1-800-263-3777 (English)
1-800-263-7854 (French)
1-800-263-3830 (For Text Telephone devices (TTYs)
Roadside Assistance: 1-800-268-6800
Overseas ± Customer Assistance
Please contact the local General Motors Business Unit.
Mexico, Central America and
Caribbean Islands/Countries (Except
Puerto Rico and U.S. Virgin Islands) ±
Customer Assistance
General Motors de Mexico, S. de R.L. de C.V.
Customer Assistance Center
Paseo de la Reforma # 2740
Col. Lomas de Bezares
C.P. 11910, Mexico, D.F.
01-800-508-0000
Long Distance: 011-52-53 29 0 800
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