mileage Oldsmobile Silhouette 2004 Owner's Manuals

Speedometer and Odometer
Your speedometer lets you see your speed in both
miles per hour (mph) and kilometers per hour (km/h).
Your odometer shows how far your vehicle has
been driven, in either miles (used in the United States)
or kilometers (used in Canada).
Your vehicle has a tamper-resistant odometer.
You may wonder what happens if your vehicle needs
a new odometer installed. If the new one can be set to
the mileage total of the old odometer, then that will
be done. If it cannot be, it will be set at zero and a
label must be put on the driver's door to show the old
mileage reading when the new odometer was installed.
Dual Trip Odometers
In addition to the standard odometer, the cluster can also
display two separate trip odometers, designated by the
letter A or B in the display window, as well as your
vehicle's Engine Oil Life, which is designated by the word
OIL in the display window. The display can be toggled
between the odometer, the trip odometers, and engine oil
life by quickly pressing and releasing the trip/reset button
located to the right of the temperature gage. The display
toggles once each time the trip/reset button is pressed for
less than 1.5 seconds. The display toggles in the
following sequence: Odometer - Trip Odometer A - Trip
Odometer B - Engine Oil Life. If the engine oil life is left on
the display, it will automatically toggle back to the
odometer after about 15 seconds. Each of the two trip
odometers can be used to keep track of different trip
distances, such as the mileage of a long trip and the
mileage driven on the current tank of fuel. The trip
odometers will continue to keep track of miles
(kilometers) driven even if they are not currently
displayed. To reset the odometer to zero, press and hold
the trip/reset button for at least 1.5 seconds, but less than
three seconds. Only the trip odometer that is showing in
the display will be reset.
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Retro-Active Reset
Each of the two trip odometers has a feature called
retro-active reset. This feature can be used to set either
or both trip odometer(s) to the number of miles
(kilometers) driven since the ignition was last turned on.
This can be used if you forget to reset your trip odometer
at the beginning of a trip. To use the retro-active reset
feature, press and hold the trip/reset button for at least
three seconds. The trip odometer will then display the
number of miles (kilometers) driven since the ignition
was last turned on and you began driving. If you use the
retro-active reset feature after you have started the
vehicle, but before you begin moving, the display will
show the number of miles (kilometers) you drove during
the last ignition cycle. Once you begin driving, the trip
odometer will accumulate mileage. For example, if you
have driven 5.0 miles (8.0 km) since you started your
vehicle, and then activate the retro-active reset feature,
the display will show 5.0 miles (8.0 km). As you drive,
the display will then increase to 5.1 miles (8.2 km),
5.2 miles (8.4 km), etc. Only the trip odometer that is
displayed will be affected by the retro-active reset so
that both trip odometers can be used separately.
Safety Belt Reminder Light
When the key is turned to RUN or START, a chime will
come on for several seconds to remind people to
fasten their safety belts.
The safety belt light will
also come on and stay
on for several seconds.
If the driver's belt is
already buckled, neither
the chime nor the light
will come on.
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Service
Your dealer knows your vehicle best and wants you to
be happy with it. We hope you will go to your dealer
for all your service needs. You will get genuine GM parts
and GM-trained and supported service people.
We hope you will want to keep your GM vehicle all GM.
Genuine GM parts have one of these marks:
Doing Your Own Service Work
If you want to do some of your own service work, you will
want to use the proper service manual. It tells you much
more about how to service your vehicle than this manual
can. To order the proper service manual, see
Service
Publications Ordering Information on page 7-12.
Your vehicle has an air bag system. Before attempting
to do your own service work, see
Servicing Your Air
Bag-Equipped Vehicle on page 1-78.
You should keep a record with all parts receipts and list
the mileage and the date of any service work you
perform. See
Maintenance Record on page 6-15.
{CAUTION:
You can be injured and your vehicle could be
damaged if you try to do service work on a
vehicle without knowing enough about it.
·Be sure you have sufficient knowledge,
experience, the proper replacement parts
and tools before you attempt any vehicle
maintenance task.
CAUTION: (Continued)
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Notice:Use only engine oil identi®ed as meeting
GM Standard GM6094M and showing the American
Petroleum Institute Certi®ed For Gasoline Engines
starburst symbol. Failure to use the recommended
oil can result in engine damage not covered by
your warranty.
GM Goodwrench
žoil meets all the requirements for
your vehicle.
If you are in an area of extreme cold, where the
temperature falls below-20ÉF (-29ÉC), it is
recommended that you use either an SAE 5W-30
synthetic oil or an SAE 0W-30 oil. Both will provide
easier cold starting and better protection for your
engine at extremely low temperatures.
Engine Oil Additives
Do not add anything to your oil. The recommended oils
with the starburst symbol meet GM Standard GM6094M
are all you will need for good performance and engine
protection.
When to Change Engine Oil
(GM Oil Life System)
Your vehicle has a computer system that lets you know
when to change the engine oil and ®lter. This is based on
engine revolutions and engine temperature, and not on
mileage. Based on driving conditions, the mileage at
which an oil change will be indicated can vary
considerably. For the oil life system to work properly, you
must reset the system every time the oil is changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change is necessary.
A CHANGE ENGINE OIL message will come on. Change
your oil as soon as possible within the next two times you
stop for fuel. It is possible that, if you are driving under the
best conditions, the oil life system may not indicate that
an oil change is necessary for over a year. However, your
engine oil and ®lter must be changed at least once a year
and at this time the system must be reset. Your dealer
has GM-trained people who will perform this work using
genuine GM parts and reset the system. It is also
important to check your oil regularly and keep it at the
proper level.
If the system is ever reset accidentally, you must
change your oil at 3,000 miles (5 000 km) since your
last oil change. Remember to reset the oil life system
whenever the oil is changed.
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Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Oldsmobile. Normally, any concerns
with the sales transaction or the operation of your
vehicle will be resolved by your dealer's sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Oldsmobile Customer Assistance Center by calling
1-800-442-6537. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order to
give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
·Vehicle Identi®cation Number (This is available from
the vehicle registration or title, or the plate at the top
left of the instrument panel and visible through the
windshield.)
·Dealership name and location
·Vehicle delivery date and present mileage
When contacting Oldsmobile, please remember that
your concern will likely be resolved at a dealer's facility.
That is why we suggest you follow Step One ®rst if
you have a concern.
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STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satis®ed with your new vehicle. However, if you continue
to remain unsatis®ed after following the procedure
outlined in Steps One and Two, you should ®le with the
BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
®ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
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·Emergency Tow:Tow to the nearest dealership
for warranty service or in the event of a
vehicle-disabling accident. Assistance when the
vehicle is mired in sand, mud or snow.
·Flat Tire Change:Installation of a spare tire will be
covered at no charge. (The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.)
·Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
·Dealer Locator Service
·Trip Routing:Your Roadside Assistance
Representative can provide you with speci®c
information regarding this feature.
·Trip Interruption Expense Bene®ts:Your
Roadside Assistance Representative can provide
you with speci®c information regarding this feature.
In many instances, mechanical failures are covered
under Oldsmobile's Bumper-to-Bumper warranty.
However, when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.For prompt and efficient assistance when calling,
please provide the following to the Roadside Assistance
Representative:
·Your name, home address, and home telephone
number
·Telephone number of your location
·Location of the vehicle
·Model, year, color, and license plate number
·Mileage, Vehicle Identi®cation Number and delivery
date of the vehicle
·Description of the problem
While we hope you never have the occasion to use our
service, it is added security while traveling for you and
your family. Remember, we are only a phone call away.
Oldsmobile Roadside Assistance: 1-800-442-OLDS
(6537), text telephone (TTY) users, call 1-888-889-2438.
Oldsmobile reserves the right to limit services or
reimbursement to an owner or driver when, in
Oldsmobile's judgement, the claims become excessive
in frequency or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Oldsmobile reserves the right to make any changes
or discontinue the Roadside Assistance program at any
time without noti®cation.
7-7

Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement (®ve days maximum) may be available
for the use of public transportation such as taxi or
bus. In addition, should you arrange transportation
through a friend or relative, reimbursement for
reasonable fuel expenses (®ve day maximum) may be
available. Claim amounts should re¯ect actual costs and
be supported by original receipts.
Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
you obtained if your vehicle is kept for a warranty repair.
Reimbursement will be limited to a maximum of $30 a
day and must be supported by receipts. This requires
that you sign and complete a rental agreement and meet
state, local and rental vehicle provider requirements.
Requirements vary and may include minimum age
requirements, insurance coverage, credit card, etc.
You are responsible for fuel usage charges and may
also be responsible for taxes, levies, usage fees,
excessive mileage or rental usage beyond the
completion of the repair.
Generally it is not possible to provide a like-vehicle as
a courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but
it
is notpart of the New Vehicle Limited Warranty.
A separate booklet entitledWarranty and Owner
Assistance Informationfurnished with each new vehicle
provides detailed warranty coverage information.
Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact your dealer for speci®c information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited Warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to the terms and conditions described
herein at its sole discretion.
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