Esc OPEL ASTRA K 2019.5 Owner's Guide

Customer information301Operating data in the vehicleControl units process data for
operation of the vehicle.
This data includes, e.g.: ● vehicle status information (e.g. wheel rotation rate, speed,
movement delay, lateral
acceleration, "seatbelts
fastened" display),
● ambient conditions (e.g. temperature, rain sensor,
distance sensor).
As a rule such data is transient, not
stored for longer than an operational
cycle, and only processed on board
the vehicle itself. Control units often
include data storage (including the
vehicle key). This is used to allow information to be documented
temporarily or permanently on vehicle
condition, component stress,
maintenance requirements and
technical events and errors.Depending on the technical
equipment level, the data stored is as follows:
● system component operating states (e.g. fill level, tyre
pressure, battery status)
● faults and defects in important system components (e.g. lights,
brakes)
● system reactions in special driving situations (e.g. triggering
of an airbag, actuation of the
stability control systems)
● information on events damaging the vehicle
● for electric vehicles the amount of
charge in the high-voltage
battery, estimated range
In special cases (e.g. if the vehicle
has detected a malfunction), it may be
necessary to save data that would
otherwise just be volatile.
When you use services (e.g. repairs,
maintenance), the operating data
saved can be read together with the
vehicle identification number and
used when necessary. Staff working
for the service net-work ( e.g. garages,manufacturers) or third parties (e.g.
breakdown services) can read the
data from the vehicle. The same
applies to warranty work and quality
assurance measures.
Data is generally read via the OBD
(On-Board Diagnostics) port
prescribed by law in the vehicle. The operating data which is read out,
documents the technical condition of
the vehicle or individual components
and assists with fault diagnosis,
compliance with warranty obligations
and quality improvement. This data,
in particular information on
component stress, technical events,
operator errors and other faults, is
transmitted to the manufacturer
where appropriate, together with the
vehicle identification number. The
manufacturer is also subject to
product liability. The manufacturer
potentially also uses operating data
from vehicles for product recalls. This
data can also be used to check
customer warranty and guarantee
claims.

Customer information303which ones, is dependent on the app
in question and your smartphone's
operating system.
Online services
If your vehicle has a radio network
connection, this allows data to be
exchanged between your vehicle and other systems. The radio network
connection is made possible by
means of a transmitter device in your
vehicle or a mobile device provided
by you (e.g. a smartphone). Online
functions can be used via this radio
network connection. These include
online services and applications /
apps provided to you by the
manufacturer or other providers.
Proprietary services In the case of the manufacturer's
online services, the relevant functions are described by the manufacturer in
an appropriate location (e.g. Owner's
Manual, the manufacturer's website)
and the associated data protection
information is provided. Personal
data may be used to provide online
services. Data exchange for thispurpose takes place via a protected
connection, e.g. using the
manufacturer's IT systems provided
for the purpose. Collection,
processing and use of personal data
for the purposes of preparation of
services take place solely on the
basis of legal permission, e.g. in the case of a legally prescribed
emergency communication system or
a contractual agreement, or by virtue
of consent.
You can activate or deactivate the
services and functions (which are
subject to charges to some extent)
and, in some cases, the vehicle's
entire radio network connection. This
does not include statutory functions
and services such as an emergency
communication system.
Third party servicesIf you make use of online services
from other providers (third parties),
these services are subject to the
liability and data protection and usage
conditions of the provider in question.The manufacturer frequently has no
influence over the content exchanged
in this regard.
Therefore, please note the nature,
scope and purpose of the collection
and use of personal data within the
scope of third party services provided by the service provider in question.
Radio Frequency
Identification (RFID)
RFID technology is used in some
vehicles for functions such as tyre
pressure monitoring and immobiliser. It is also used in connection with
conveniences such as radio remote
controls for door locking / unlocking and starting. RFID technology in Opel
vehicles does not use or record
personal information or link with any
other Opel system containing
personal information.