phone PONTIAC BONNEVILLE 1995 Owners Manual

Understanding Radio Reception
FM Stereo
FM Stereo will give you the best sound, but FM signals
will reach only about
10 to 40 miles (16 to 65 km). Tall
buildings or
hills can interfere with FM signals, causing
the sound to
come and go.
AM
The range for most AM stations is greater than for Fpv3[,
especially at night. The longer range, however, can
cause stations to interfere with each other.
AM can also
pick up noise from things like storms and power lines.
To lower this noise,
try reducing the treble level.
AM Stereo
Your Delco@ system may be able to receive C-Qum@
stereo broadcasts. Many AM stations around the country
use C-Quam
to produce stereo, though some do not.
C-Quam@
is a registered trademark of Motorola, Inc. If
your Delco system can get C-Quam signals, your stereo
indicator light will come on when you are receiving it.
Be aware that hearing damage from loud noise is almost
undetectable until it
is too late. Your hearing can adapt
to higher volumes of sound. Sound that seems normal
can be loud and harmful to your hearing.
Take
precautions by adjusting the volume control on your
radio to a safe sound level before your hearing adapts to
it.
To help avoid hearing loss or damage:
0 Adjust the volume control to the lowest setting.
Increase volume slowly until you hear comfortably
and clearly.
NOTICE:
Before you add any sound equipment to your
vehicle -- like a tape player, CB radio, mobile
telephone or two-way radio -- be sure you can
add what you want.
If you can, it's very
important
to do it properly. Added sound
equipment may interfere with the operation
of
your vehicle's engine, Delco radio or other
systems, and even damage them. And, your
vehicle's systems may interfere with the
operation of sound equipment that has been
added improperly.
So, before adding sound equipment, check with
your dealer and be
sure to check Federal rules
covering mobile radio and telephone units.
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Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the water.
This can happen if the road is wet enough
and you’re
going fast enough. When
your vehicle is hydroplaning,
it has little or no contact with the road.
Hydroplaning doesn’t happen often. But it can
if your
tires haven’t much tread or if the pressure
in one or
more is low. It can happen if a lot
of water is standing on
the road. If you can see reflections from trees, telephone
poles, or other vehicles, and raindrops “dimple” the
water’s surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t
a hard and fast rule about hydroplaning. The
best advice
is to slow down when it is raining.
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Some Other Rainy Weather Tips
0 Turn on your low-beam headlamps -- not just your
parking lamps
-- to help make you more visiblle to
others.
0 Besides slowing down, allow some extra following
distance. And
be especially carefial when you pass
another vehicle. Allow yourself more clear room
ahead,
and be prepared to have your view restricted
by road spray.
0 Have good tires with proper tread depth. (See “Tires”
in the Index.)
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For prompt assistance, please have the following
information available to give the Customer Assistance
Representative:
0
0
0
0
0
Your name, address, home and business telephone
numbers
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the left top of the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature of concern
We encourage you to call the toll-free number listed
previously in order to give your inquiry prompt attention.
However,
if you wish to write Pontiac, write to:
United States
Pontiac Division
Customer Assistance Center
One Pontiac Plaza
Pontiac.
MI 48340-2952
Canada
General Motors of Canada Limited
Customer Assistance Centre
163-005
1908 Colonel Sam Drive
Oshawa, Ontario LlH 8P7
Refer to your Warranty and Owner Assistance
Information booklet for addresses of Canadian and
GM
Overseas offices.
When contacting Pontiac, please remember that your
concern will likely be resolved in the dealership, using
the dealership’s facilities, equipment and personnel.
That is why we suggest you follow Step One first if you
have
a concern .
Customer Assistance for the Hearing
or Speech Impaired (TDD)
To assist customers who have hearing difficulties,
Pontiac has installed special TDD (Telecommunication
Devices for the Deaf) equipment at its Customer
Assistance Center. Any hearing or speech impaired
customer who has access to a TDD or a conventional
teletypewriter (TTY) can communicate with Pontiac by
dialing: 1-800-TDD-PONT. (TDD users
in Canada can
dial 1-800-263-3830.)
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GM Participation in BBB AUTO
LINE - Alternative Dispute
Resolution Program*
*This program may not be available in all states,
depending
on state law. Canadian owners refer to your
Warranty and Owner Assistance Information booklet.
General Motors reserves the right to change eligibility
limitations and/or to discontinue its participation in this
program.
Both Pontiac and your Pontiac dealer are committed to
making sure you are completely satisfied with your new
vehicle. Our experience has shown that, if a situation
arises where you feel your concern has not been
adequately addressed, the Customer Satisfaction
Procedure described earlier
in this section is very
successful.
There may be instances where an impartial third-party
can assist in arriving
at a solution to a disagreement
regarding vehicle repairs or interpretation of the New
Vehicle Limited Warranty. To assist in resolving these
disagreements Pontiac voluntarily participates in BBB
AUTO LINE. BBB AUTO
LINE is
an out-of-court program
administered
by the Better Business Bureau system to
settle disputes between customers
and automobile
manufacturers. This program is available free of charge
to customers who currently own or lease a GM vehicle.
If you are not satisfied after following the
Customer
Satisfaction Procedure, you may contact the BBB using
the toll-free telephone number,
or write them at the
following address:
BBB AUTO LINE
Council
of Better Business Bureaus
4200 Wilson Boulevard
Suite
800
Arlington, VA 22203
Telephone: 1-800-955-5100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN),
and a statement of the nature of your complaint.
Eligibility is limited by vehicle age and mileage, and
other factors.
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Pontiac Roadside Assistance Program
Security While You Travel
1-800-ROADSIDE 1-800-762-3743
As the proud owner of a new Pontiac vehicle, you are
automatically enrolled in the Pontiac Roadside
Assistance Program. This value-added service
is
intended to provide you with peace of mind as you drive
in
the city or travel the open road.
Pontiac’s Roadside Assistance toll-free number is
staffed by a team of technically trained advisors who are
available
24 hours a day, 365 days a year.
We take anxiety out
of uncertain situations by providing
minor repair information over the phone or making
arrangements
to tow your vehicle to the nearest Pontiac
dealer.
We will provide
the following services for
3 years/36,000 miles, at no expense to you:
VehicIe out of fuel
Keys locked in vehicle
Tow to nearest dealer for warranty
Change a flat tire
Jump starts
0 Courtesy Transportation. For warranty repairs during
the Bumper-to-Bumper coverage period, interim
transportation may be available under the Pontiac
Courtesy Transportation Program. Please consult
your dealer for details.
In Canada, please consult
your
GM dealer for information on Courtesy
Transportation.
We have quick, easy access
to telephone numbers of the
following services depending
on your needs:
0 Hotel
0 Glass replacement
0 Rental vehicles or taxis
0 Police, fire department or hospitals
In many instances, mechanical failures are covered
under Pontiac’s comprehensive warranty. However,
when other outside services
are utilized, our advisors
will explain any payment obligations
you might incur.
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For prompt and efficient assistance when calling, please
provide the following information
to the advisor:
Location of vehicle
Telephone number of your location
Vehicle model, year, and color
0 Mileage of vehicle
0 Vehicle identification number
0 Vehicle license plate number
Pontiac reserves the right
to limit services or
reimbursement to an owner or driver when in Pontiac’s
judgement the claims become obsessive in frequency or
type of occurrence.
While we hope Inat you never have the occasion to use
our service, it is added security while travelling for
you
and your family. Remember, we’re only a phone call
away. Pontiac Roadside Assistance--
1-800-ROADSIDE or 1-800-762-3743.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
Roadside Assistance program accessible from anywhere
in Canada
or the United States Please refer to the
separate brochure provided by the dealer or call
1-800-268-6800 for emergency services.
Service and Owner Publications
Service manuals, service bulletins, owner’s manuals and
other service literature are available for purchase
for all
current and many past model General Motors vehicles.
Toll-free telephone numbers for ordering information:
u. s. 1-800-55 1-41 23
Canada
1-800-668-5539
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