mileage PONTIAC BONNEVILLE 2004 Owners Manual

Speedometer and Odometer
Your speedometer lets you see your speed in miles per
hour (mph) or kilometers per hour (km/h). Your
odometer shows how far your vehicle has been driven,
in either miles (used in the United States) or kilometers
(used in Canada).
The speedometer shows a top speed of 140 mph
(220 km/h). This is not intended to be the vehicle’s top
speed.
Your vehicle is equipped with a tamper resistant
odometer. If you see ERROR displayed, you will know
that someone has probably tried to turn it back.
You may wonder what happens if your vehicle needs a
new odometer installed. If the new one can be set to
the mileage total of the old odometer, then it must
be. But if it cannot, then it is set at zero and a label must
be put on the driver’s door to show the old mileage
reading when the new odometer was installed.
Trip Odometer
The trip odometer can tell you how far you have driven
since you last reset it.
To set it to zero, press the
trip reset button next to the
instrument panel cluster
on the right side.
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Doing Your Own Service Work
If you want to do some of your own service work, you will
want to use the proper service manual. It tells you much
more about how to service your vehicle than this manual
can. To order the proper service manual, seeService
Publications Ordering Information on page 7-12.
Your vehicle has an air bag system. Before attempting
to do your own service work, seeServicing Your Air
Bag-Equipped Vehicle on page 1-60.
You should keep a record with all parts receipts and list
the mileage and the date of any service work you
perform. SeePart E: Maintenance Record on page 6-27.{CAUTION:
You can be injured and your vehicle could be
damaged if you try to do service work on a
vehicle without knowing enough about it.
Be sure you have sufficient knowledge,
experience, the proper replacement parts
and tools before you attempt any vehicle
maintenance task.
Be sure to use the proper nuts, bolts and
other fasteners. “English” and “metric”
fasteners can be easily confused. If you
use the wrong fasteners, parts can later
break or fall off. You could be hurt.
Adding Equipment to the Outside of
Your Vehicle
Things you might add to the outside of your vehicle can
affect the airow around it. This may cause wind
noise and affect windshield washer performance. Check
with your dealer before adding equipment to the
outside of your vehicle.
5-4

When to Change Engine Oil (Vehicles
With the GM Oil Life System)
If so equipped, your vehicle has a computer system that
lets you know when to change the engine oil and
lter. This is based on engine revolutions and engine
temperature and not on mileage. Based on driving
conditions, the mileage at which an oil change will be
indicated can vary considerably. For the oil life system to
work properly, you must reset the system every time
the oil is changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change is necessary.
An ENGINE OIL CHANGE SOON message will come on.
Change your oil as soon as possible within the next two
times you stop for fuel. It is possible that, if you are driving
under the best conditions, the oil life system may not
indicate that an oil change is necessary for over a year.
However, your engine oil and lter must be changed at
least once a year and at this time the system must be
reset. Your dealer has GM-trained service people who
will perform this work using genuine GM parts and reset
the system. It is also important to check your oil regularly
and keep it at the proper level.
If the system is ever reset accidentally, you must
change your oil at 3,000 miles (5 000 km) since your
last oil change. Remember to reset the oil life system
whenever the oil is changed.
How to Reset the Oil Life System
The GM Oil Life System calculates when to change
your engine oil and lter based on vehicle use. Anytime
your oil is changed, reset the system so it can
calculate when the next oil change is required. If a
situation occurs where you change your oil prior to an
ENGINE OIL CHANGE SOON message being
turned on, reset the system.
Always reset the engine oil life to 100% after every oil
change. It will not reset itself. To reset the Oil Life
System, do the following:
1. Display OIL LIFE on the DIC.
2. Press and hold the RESET button for more than
ve seconds. The oil life will change to 100%.
3. Turn the key to OFF.
If the ENGINE OIL CHANGE SOON message comes
back on when you start your vehicle, the engine oil
life system has not reset. Repeat the procedure.
5-20

Part A: Scheduled Maintenance
Services
In this part are scheduled maintenance services which
are to be performed at the mileage intervals specied.
Using Your Maintenance Schedule
We at General Motors want to keep your vehicle in good
working condition. But we do not know exactly how
you will drive it. You may drive short distances only a
few times a week. Or you may drive long distances
all the time in very hot, dusty weather. You may
use your vehicle in making deliveries. Or you may drive
it to work, to do errands or in many other ways.
Because of the different ways people use their vehicles,
maintenance needs may vary. You may need more
frequent checks and replacements. So please read the
following and note how you drive. If you have
questions on how to keep your vehicle in good condition,
see your dealer.This part tells you the maintenance services you should
have done and when to schedule them.
When you go to your dealer for your service needs, you
will know that GM-trained and supported service
people will perform the work using genuine GM parts.
The proper uids and lubricants to use are listed in
Part D. Make sure whoever services your vehicle uses
these. All parts should be replaced and all necessary
repairs done before you or anyone else drives the
vehicle.
These schedules are for vehicles that:
carry passengers and cargo within recommended
limits. You will nd these on the tire and loading
information label. SeeLoading Your Vehicle
on page 4-33.
are driven on reasonable road surfaces within legal
driving limits.
use the recommended fuel. SeeGasoline Octane
on page 5-5.
6-4

Footnotes
†The U.S. Environmental Protection Agency or the
California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify
the emission warranty or limit recall liability prior to
the completion of the vehicle’s useful life. We, however,
urge that all recommended maintenance services be
performed at the indicated intervals and the
maintenance be recorded.
*If your vehicle has the GM Oil Life System, a computer
system lets you know when to change the oil and
lter. This is based on engine revolutions and engine
temperature and not on mileage. Based on driving
conditions, the mileage at which an oil change will be
indicated can vary considerably. For the oil life system to
work properly, you must reset the system every time
the oil is changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change is necessary.
An ENGINE OIL CHANGE SOON message will come on.
Change your oil as soon as possible within the next two
times you stop for fuel. It is possible that, if you are driving
under the best conditions, the oil life system may not
indicate that an oil change is necessary for over a year.
However, your engine oil and lter must be changed at
least once a year and at this time the system must be
reset. It is also important to check your oil regularly and
keep it at the proper level.If the system is ever reset accidentally, you must
change your oil at 3,000 miles (5 000 km) since your
last oil change. Remember to reset the oil life system
whenever the oil is changed. See Engine Oil on
page 5-16 for information on resetting the system.
Whenever the tires are rotated, the Check Tire Pressure
System must be reset.
+A good time to check your brakes is during tire
rotation. See Brake System Inspection on page 6-24.
3,000 Miles (5 000 km)
❑Change engine oil and lter (or every 3 months,
whichever occurs rst).An Emission Control Service.
(See footnote *.)
6,000 Miles (10 000 km)
❑Change engine oil and lter (or every 3 months,
whichever occurs rst).An Emission Control Service.
(See footnote *.)
❑Rotate tires. SeeTire Inspection and Rotation on
page 5-70for proper rotation pattern and additional
information.(See footnote .) (See footnote +.)
6-7

Footnotes
†The U.S. Environmental Protection Agency or the
California Air Resources Board has determined that the
failure to perform this maintenance item will not nullify
the emission warranty or limit recall liability prior to
the completion of the vehicle’s useful life. We, however,
urge that all recommended maintenance services be
performed at the indicated intervals and the
maintenance be recorded.
*If your vehicle has the GM Oil Life System, a computer
system lets you know when to change the engine oil
and lter. This is based on engine revolutions and
engine temperature, and not on mileage. Based
on driving conditions, the mileage at which an oil change
will be indicated can vary considerably. For the oil life
system to work properly, you must reset the system
every time the oil is changed.
When the system has calculated that oil life has been
diminished, it will indicate that an oil change is necessary.
An ENGINE OIL CHANGE SOON message will come on.
Change your oil as soon as possible within the next two
times you stop for fuel. It is possible that, if you are driving
under the best conditions, the oil life system may not
indicate that an oil change is necessary for over a year.However, your engine oil and lter must be changed at
least once a year and at this time the system must be
reset. It is also important to check your oil regularly and
keep it at the proper level.
If the system is ever reset accidentally, you must
change your oil at 3,000 miles (5 000 km) since your
last oil change. Remember to reset the oil life system
whenever the oil is changed. See Engine Oil on
page 5-16for information on resetting the system.
Whenever the tires are rotated, the Check Tire Pressure
System must be reset.
+A good time to check your brakes is during tire
rotation. See Brake System Inspection on page 6-24.
7,500 Miles (12 500 km)
❑Change engine oil and lter (or every 12 months,
whichever occurs rst).An Emission Control
Service. (See footnote *.)
❑Rotate tires. SeeTire Inspection and Rotation on
page 5-70for proper rotation pattern and additional
information.(See footnote .) (See footnote +.)
6-14

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Pontiac. Normally, any concerns with
the sales transaction or the operation of your vehicle
will be resolved by your dealer’s sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.
STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Pontiac Customer Assistance Center by calling
1-800-762-2737. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have
the following information available to give the Customer
Assistance Representative:
Vehicle Identication Number (This is available from
the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
When contacting Pontiac, please remember that your
concern will likely be resolved at a dealer’s facility. That
is why we suggest you follow Step One rst if you
have a concern.
STEP THREE:Both General Motors and your dealer
are committed to making sure you are completely
satised with your new vehicle. However, if you continue
to remain unsatised after following the procedure
outlined in Steps One and Two, you should le with the
BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to your
Warranty and Owner Assistance Information booklet for
information on the Canadian Motor Vehicle Arbitration
Plan (CAMVAP).
7-2

The BBB Auto Line Program is an out of court program
administered by the Council of Better Business
Bureaus to settle automotive disputes regarding vehicle
repairs or the interpretation of the New Vehicle
Limited Warranty. Although you may be required to
resort to this informal dispute resolution program prior to
ling a court action, use of the program is free of
charge and your case will generally be heard within
40 days. If you do not agree with the decision given in
your case, you may reject it and proceed with any other
venue for relief available to you.
You may contact the BBB Auto Line Program using the
toll-free telephone number or write them at the
following address:
BBB Auto Line Program
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203-1804
Telephone: 1-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can nd your specic vehicle information
all in one place.
The Owner Center allows you to:
Get e-mail service reminders.
Access information about your specic vehicle,
including tips and videos and an electronic
version of this owner’s manual. (United States only)
Keep track of your vehicle’s service history and
maintenance schedule.
Find GM dealers for service nationwide.
Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
7-3

For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
Your name, home address, and home telephone
number
Telephone number of your location
Location of the vehicle
Model, year, color, and license plate number
Mileage, Vehicle Identication Number and delivery
date of the vehicle
Description of the problem
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we are only a phone call
away. Pontiac Roadside Assistance: 1-800-ROADSIDE
(762-3743), text telephone (TTY) users, call
1-888-889-2438.
Pontiac reserves the right to limit services or
reimbursement to an owner or driver when, in Pontiac’s
judgement, the claims become excessive in frequency
or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Buick reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without notication.
Canadian Roadside Assistance
Vehicles purchased in Canada have an extensive
roadside assistance program accessible from anywhere
in Canada or the United States. Please refer to the
Warranty and Owner Assistance Information book.
Courtesy Transportation
Pontiac has always exemplied quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
7-7

Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
you obtained if your vehicle is kept for a warranty repair.
Reimbursement will be limited to a maximum of $30 a
day and must be supported by receipts. This requires
that you sign and complete a rental agreement and meet
state, local and rental vehicle provider requirements.
Requirements vary and may include minimum age
requirements, insurance coverage, credit card, etc. You
are responsible for fuel usage charges and may also
be responsible for taxes, levies, usage fees, excessive
mileage or rental usage beyond the completion of
the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but itis
notpart of the New Vehicle Limited Warranty. A
separate booklet entitledWarranty and Owner
Assistance Informationfurnished with each new vehicle
provides detailed warranty coverage information.Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact your dealer for specic information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to terms and conditions described herein
at its sole discretion.
7-9