phone PONTIAC FIREBIRD 1996 Owners Manual

Sun Visors
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To block out glare, you can swing down the visors. You
can also swing them to the side.
The elastic bands on
your visor provide extra storage for maps or papers.
Covered Visor Vanity Mirror
Pull down the sun visor and lift the cover to expose the
vanity mirror.
Accessory Plug
This plug is located inside the front section ahead of the
shift lever in the console. The plug can be used to
connect electrical'equipment such as a cellular phone or
CB radio. Be sure to follow the installation instructions
included with the equipment.
The plug has three separate wires:
The orange wire'connects to the battery.
0 The pink wire connects to the ignition. Power is only
available in RUN.
The black wire connects to the ground.
When using the accessory plug:
The maximum load of any electrical equipment
should not exceed
3 amps.
Be sure to turn off any electrical equipment when not
in use. Leaving electrical equipment on for extended
periods
can drain your battery.
We recommend that you see a qualified technician
or your dealer for the proper installation of
your equipment.
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Tips About Your Audio System
Hearing damage from loud noise is almost undetectable
until it is too late. Your hearing can adapt to higher
volumes
of sound. Sound that seems normal can be loud
and harmful to your hearing. Take precautions
by
adjusting the volume control on your radio to a safe
sound level before your hearing adapts to it.
To help avoid hearing loss or damage:
Adjust the volume control to the lowest setting.
Increase volume slowly until you hear Comfortably
and clearly.
NOTICE:
Before you add any sound equipment to your
vehicle
-- like a tape player, CB radio, mobile
telephone
or two-way radio -- be sure you can add
what you want. If you .can, it’s very important to
do
it properly.. Added sound equipment may
interfere with the operation
of your vehicle’s
engine, Delco radio or other systems, and even
with the operation
of sound equipment that has
been added improperly.
So, before adding sound equipment, check with
your dealer and be sure to check Federal rules
covering mobile radio and telephone units.
~ damage them. Your vehicle’s systems may interfere
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Hydroplaning
Hydroplaning is dangerous. So much water can build up
under your tires that they can actually ride on the water.
This can happen if the road is wet enough and you’re
going fast enough. When your vehicle is hydroplaning,
it has little or no contact with the road.
Hydroplaning doesn’t happen often. But it can if your
tires haven’t much tread or if the pressure in one or
more is low. It can happen
if a lot of water is standing on
the road. If you can see reflections from trees, telephone
poles or other vehicles, and raindrops “dimple” the
water’s surface, there could be hydroplaning.
Hydroplaning usually happens at higher speeds. There
just isn’t a hard and fast rule about hydroplaning. The
best advice is to slow down when it is raining.
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Driving Through Deep Standing Water
NOTICE:
If you drive too quickly through deep puddles or
standing water, water can come in through your engine’s air intake aqd badly damage your
engine. Never drive through water. that is slightly
lower than,the underbody
of your vehicle. If you
can’t avoid deep puddles or standing water, drive
through them very slowly.
Some Other Rainy Weather Tips .‘
Turn on your low-beam headlamps -- not just
your parking lamps
-- to help make you more visible
to others.
Besides slowing down, allow some extra following
distance. And be especially careful when you pass
another vehicle. Allow yourself more clear room
ahead, and be prepared to h,ave your view restricted
by road spray.
a Have good tires with proper tread depth. (See
“Tires” in the Index.)
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Section 8 Customer Assistance Information
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The Pontiac Cares Program
The Customer Satisfaction Procedure
Customer Assistance for Text Telephone
(TTY) Users
Roadside Assistance
Courtesy Transportation
BBB Auto Line -- Alternative Dispute
Resolution Program
Reporting Safety Defects
Service and Owner Publications
Here
you will find out how to contact Pontiac if you need
assistance.
This section also tells you how to obtain
service publications and how to report any safety defects.
This section includes information on:
Pontiac Cares
PONTIACZ
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With the PONTIAC CARES program, you are never
more than a phone call away from having your concern
taken care of.
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your complete satisfaction. If your concern has not been
resolved to your satisfaction, take the following steps:
STEP ONE -- Discuss your concern with a member
of dealer management. Normally, concerns can be quickly
resolved at that level.
If the matter has already been
reviewed
with the Sales, Service, or Parts Manager, contact
the owner of the dealership or the General Manager.
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot
be resolved by the dealership without further help,
contact the Pontiac Customer Assistance Center by
calling 1-800-PM-CARES. In Canada, contact
GM
of Canada Customer Assistance Center in Oshawa by
calling 1-800-263-3777 (English) or 1-800-263-7854
(French).
For help outside of the United States and Canada, call
the following numbers as appropriate:
In Mexico: (525) 625-3256
In Puerto Rico: 1-800-496-9992 (English) or
0 In the'U.S. Virgin Islands: 1-800-496-9994
0 In the Dominican Republic: 1-800-751-4135
(English) or 1-800-751-4136 (Spanish)
1-800-496-9993 (Spanish)
In the Bahamas: 1-800-389-0009
In Bermuda, Barbados, Antigua and the British
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all other Caribbean countries: 1-809-763- 13 15
In other overseas locations, call GM North American
Virgin
Islands: 1-800-534-0122
Export Sales in Canada at 1-905-644-41 12
For prompt assistance, please have the following
information available to give the Customer Assistance
Representative:
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Your name., address, home and business telephone
numbers
Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate at
the top left of the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present mileage
Nature
of concern
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We encourage you to call us so we can give your inquiry
prompt attention. However,
if you wish to write Pontiac,
write to:
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Pontiac Division Customer Assistance Center
One Pontiac Plaza
Pontiac,
MI 48340-2952
Refer to your Warranty and Owner Assistance
Information
booklet for addresses of Canadian and
GM Overseas offices.
When contacting P'ontiac, please remember that your
concern
will likely be resolved in the dealership, using
the dealer's facilities, equipment and personnel. That is
why we suggest
you follow Step One first if you have
a concern.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Pontiac has TTY equipment available at its Customer
Assistance Genter. Any
TTY user can communicate with
Pontiac
by dialing: 1-800-833-PONT. (TTY users in
Canada can dial 1-800-263-3830.)
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Pontiac Roadside Assistance Program
Security While You Travel
1 -800-ROADSIEE (I -800-762-3743)
As the proud owner of a new Pontiac vehicle, you are
automatically enrolled in the Pontiac Roadside
Assistance program. This value-added service is
intended
to provide you.with peace of mind as you drive
in the city or travel the open road. Pontiac's Roadside Assistance toll-free number is
staffed by a team
of technically trained advisors, who
are available
24 hours a day, 365 days a year.
We take anxiety out
of uncertain situations by providing
minor repair information over the phone
or making
arrangements to tow your vehicle to the nearest
Pontiac dealer.
We will provide the following services for
3 years/36,000 miles, at no expense to you:
0 Vehicle 'out of fuel
Keys locked in vehicle
TOW to nearest dealership for warranty service
a Change a flat tire
Jump starts
0 Courtesy Transportation -- See Pontiac Courtesy
Transportation section for details
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We have quick, easy access to telephone numbers of the Pontiac reserves the right to limit services or
following additional services depending, on your needs: reimbursement
to an owner or driver
when in Pontiac’s
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Glass replacement
Rental vehicle or taxis
Police,
fire department or hospitals
many instances, mechanical failures
are covered
under Pontiae’s comprehensive
warranty. However,
when other services are utilized, our advisors will
explain
any payment obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following information to give the advisor:
Location of vehicle
Telephone number of your location
Vehicle model, year and color
0 Mileage of vehicle
a Vehicle Identification Number
0 Vehicle license plate number judgement
the claims become excessive in frequency or
type of occurrence.
While we
hope that you never have the occasion to use
our service, it is added security while traveling for you
and yo’ur family. Remember, we’re only a phone call
away. Pontiac Roadside Assistance
-- 1 -800-ROADSIDD
or.
1-800-762-3743.
Canadian Roadside Assistance
Vehicks purchased in Canada have an extensive
Roadside Assistance Program accessible from anywhere
in Canada or the United States. Please refer to the
separate brochure provided
by the dealer or call
1-800-268-6800 for emergency services.
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GM Participation in BBB AUTO
LINE -- Alternative Dispute r, - ... I ., . - .'
"--Resolution Program*
*This- program may not be available in all states,
depending
on state law. Canadian owners refer to your
Warranty
and Owner Assistance Informaticm booklet.
GeneralMotors reserves the right to change eligibility
limitations and/or
to discontinue its participation in
this program,.
Both Pontiac and your Pontiac dealer are committed to'
making sure you are completely satisfied with your new
vehicle. Our experience has shown that, if a situation
arjses where you feel your concern has not been
adequately
addressed, the Customer Satisfaction Procedure
described earlier in
this section is very successful.
There may
be instances where an impartial third party
can
assist in arriving at a solution to a disagreement
regarding vehicle repairs or interpretation
of the New
Vehicle Limited
Warianty. To assist in resolving these
disagreements,
Pontiac voluntarily participates in
BBB AUTO LINE.
BBB AUTO LINE is an out-of-court program
administered
by the Better Business Bureau system to
settle disputes between customers and automobile
manufacturers.
This program is available fkee of charge
to customers who currently own or lease a GM vehicle.
If you are not satisfied after following the Customer
Satisfaction Procedure, you
may contact the BBB using
the toll-free telephone number
or write them at the
following address: m,--.:-, 4 :
BBB AUTO LINE
Council sf Better Business Bureaus
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203
Telephone: 1-800-955-5 100
To file a claim, you will be asked to provide your name
and address, your Vehicle Identification Number (VIN),
and a statement
of the nature of your complaint.
Eligibility is limited
by vehicle age and mileage, and
other factors.
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Compact Disc Player ....................... 3- 13. 3 . 15
Errors ................................. 3.14. 3.17
Care ....................................... 3-22
Compact Spare Tire ............................. 5-40
Control of a Vehicle . . .. ........... 4-5
Convertible Top ....... .................... 2-66
Convex Outside Mirror .......................... , 2-57
Coolant ....................................... 6-26
Bleed Valves ................................. 5 -24
Heater. Engine ............................... 2-26
Recovery Tank ........................ ' ....... 5-, 17
Cooling System ................................ 5-15
Courtesy Lamps ................................ 2-53
Courtesy Transportation ........................... 8-7
Cruise Control .................................. 2-46
Customer Assistance for Text Telephone Users ......... 8-4
Customer Assktance Information ................... 8- 1
Customer Satisfaction Procedure .................... 8-2
Damage. Finish ................................ 6-60
Damage. Sheet Metal ............................ 6-60
Daytime Running Lamps ......................... 2-52
Dead Battery ................................... 5-2
Defects. Reporting Safety ................... ., 8-9. 8-10
Defensive Driving ............................... 4- 1
Defogger. Rear Window .......................... 3-4
Defogging ...................................... 3-5
Defrosting ., .................................... 3-5
Delayed Illumination ............................ 2-53
Dimensions. Vehicle ............................ 6-70
Dolby@ B Noise Reduction ....... ..... 3-9
Door
Last Door Closed Locking Feature
.... . . 2-4, 2-17
Lockout Prevention
................ . . 2.4, 2.17
Locks ......................... ....... 2-3
Downshifting .................................. 2-35
Driver Position ................................. 1 . 12
Driving Driver's Door Alarm Delay/Shock Sensor Enable
..... 2-20
City.' ........................................ 4-20
Defensive .......... ................... 4.- 1
Drunken ..................................... 4-2
Freeway .................................... 4-21
In a Blizzard ................................. 4-27
In Foreign Countries ........................... 6-4
In the Rain .................................. 4-17
Night ...................................... 4-15
On Curves .................................. 4-10
On Grades While Towing a Trailer ............... 4-37
On Hill and Mountain Roads .................... 4-23
On Snow and Ice ............................. 4-26
Throughwater ............................... 4-19
WetRoads .................................. 4-17
Winter ...................................... 4-25
With a Trailer ................................ 4-36
Drunken Driving ................................ 4-2
%lectrical Equipment, Adding .......... 2-24,3-21, 6-63
Electrical System ............................... 6-63
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