service PONTIAC G6 2007 Manual PDF

Owner Checks and Services
These owner checks and services should be
performed at the intervals specied to help ensure
the safety, dependability, and emission control
performance of your vehicle. Your GM
Goodwrench
®dealer can assist you with these
checks and services.
Be sure any necessary repairs are completed at
once. Whenever any uids or lubricants are added
to your vehicle, make sure they are the proper
ones, as shown inRecommended Fluids and
Lubricants on page 442.
At Each Fuel Fill
It is important to perform these underhood checks
at each fuel ll.
Engine Oil Level Check
Check the engine oil level and add the proper oil if
necessary. SeeEngine Oil on page 325for
further details.Notice:It is important to check your oil
regularly and keep it at the proper level. Failure
to keep your engine oil at the proper level
can cause damage to your engine not covered
by your warranty.
Engine Coolant Level Check
Check the engine coolant level and add
DEX-COOL®coolant mixture if necessary. See
Engine Coolant on page 339for further details.
Windshield Washer Fluid Level Check
Check the windshield washer uid level in
the windshield washer uid reservoir and add the
proper uid if necessary.
At Least Once a Month
Tire Ination Check
Visually inspect your vehicle’s tires and make sure
they are inated to the correct pressures. Do not
forget to check the spare tire. SeeInation - Tire
Pressure on page 379. Check to make sure the
spare tire is stored securely. SeeChanging a Flat
Tire on page 390.
438

Tire Wear Inspection
Tire rotation may be required for high mileage
highway drivers prior to the Engine Oil Life System
service notication. Check the tires for wear
and, if necessary, rotate the tires. SeeTire
Inspection and Rotation on page 381.
At Least Once a Year
Starter Switch Check
{CAUTION:
When you are doing this inspection, the
vehicle could move suddenly. If the
vehicle moves, you or others could be
injured.
1. Before you start, be sure you have enough
room around the vehicle.
2. Firmly apply both the parking brake and the
regular brake. SeeParking Brake on
page 135.Do not use the accelerator pedal, and be
ready to turn off the engine immediately if it
starts.
3. On automatic transaxle vehicles, try to start
the engine in each gear. The vehicle should
start only in PARK (P) or NEUTRAL (N). If the
vehicle starts in any other position, contact
your GM Goodwrench
®dealer for service.
On manual transaxle vehicles, put the
shift lever in NEUTRAL, push the clutch pedal
down halfway, and try to start the engine.
The vehicle should start only when the clutch
pedal is pushed down all the way to the
oor. If the vehicle starts when the clutch pedal
is not pushed all the way down, contact your
GM Goodwrench
®dealer for service.
439

Automatic Transaxle Shift Lock Control
System Check
{CAUTION:
When you are doing this inspection, the
vehicle could move suddenly. If the
vehicle moves, you or others could be
injured.
1. Before you start, be sure you have enough
room around the vehicle. It should be parked
on a level surface.2. Firmly apply the parking brake. SeeParking
Brake on page 135.
Be ready to apply the regular brake
immediately if the vehicle begins to move.
3. With the engine off, turn the ignition to ON,
but do not start the engine. Without applying
the regular brake, try to move the shift
lever out of PARK (P) with normal effort. If the
shift lever moves out of PARK (P), contact
your GM Goodwrench
®dealer for service.
Ignition Automatic Transaxle Lock Check
While parked, and with the parking brake set,
try to turn the ignition to OFF in each shift lever
position.
The ignition should turn to OFF only when the
shift lever is in PARK (P).
The ignition key should come out only in OFF.
Contact your GM Goodwrench
®dealer if service
is required.
440

Parking Brake and Automatic Transaxle
Park (P) Mechanism Check
{CAUTION:
When you are doing this check, your
vehicle could begin to move. You or
others could be injured and property
could be damaged. Make sure there is
room in front of your vehicle in case it
begins to roll. Be ready to apply the
regular brake at once should the vehicle
begin to move.Park on a fairly steep hill, with the vehicle facing
downhill. Keeping your foot on the regular
brake, set the parking brake.
To check the parking brake’s holding ability:
With the engine running and transaxle in
NEUTRAL (N), slowly remove foot pressure
from the regular brake pedal. Do this until the
vehicle is held by the parking brake only.
To check the PARK (P) mechanism’s holding
ability: With the engine running, shift to
PARK (P). Then release the parking brake
followed by the regular brake.
Contact your GM Goodwrench
®dealer if service is
required.
Underbody Flushing Service
At least every spring, use plain water to ush any
corrosive materials from the underbody. Take
care to clean thoroughly any areas where mud and
other debris can collect.
441

Maintenance Record
After the scheduled services are performed, record the date, odometer reading, who performed the
service, and the type of services performed in the boxes provided. SeeMaintenance Requirements on
page 428. Any additional information fromOwner Checks and Services on page 438can be added on the
following record pages. You should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
446

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
447

Maintenance Record (cont’d)
DateOdometer
ReadingServiced ByMaintenanceIor
MaintenanceIIServices Performed
448

Customer Assistance and Information....... 450
Customer Satisfaction Procedure............... 450
Online Owner Center................................. 453
Customer Assistance for Text
Telephone (TTY) Users.......................... 454
Customer Assistance Offices..................... 454
GM Mobility Reimbursement Program........ 455
Roadside Assistance Program................... 456
Courtesy Transportation............................. 459
Vehicle Data Collection and Event
Data Recorders...................................... 461
Collision Damage Repair........................... 462Reporting Safety Defects............................ 466
Reporting Safety Defects to the
United States Government..................... 466
Reporting Safety Defects to the
Canadian Government............................ 467
Reporting Safety Defects to
General Motors...................................... 467
Service Publications Ordering
Information............................................. 468
Section 7 Customer Assistance Information
449

Customer Assistance and
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important
to your dealer and to Pontiac. Normally, any
concerns with the sales transaction or the
operation of your vehicle will be resolved by your
dealer’s sales or service departments. Sometimes,
however, despite the best intentions of all
concerned, misunderstandings can occur. If your
concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member
of dealership management. Normally, concerns
can be quickly resolved at that level. If the matter
has already been reviewed with the sales,
service or parts manager, contact the owner of the
dealership or the general manager.STEP TWO:If after contacting a member of
dealership management, it appears your concern
cannot be resolved by the dealership without
further help, in the U.S., contact the Pontiac
Customer Assistance Center by calling
1-800-762-2737. In Canada, contact General
Motors of Canada Customer Communication
Centre in Oshawa by calling 1-800-263-3777
(English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in
order to give your inquiry prompt attention. Please
have the following information available to give
the Customer Assistance Representative:
Vehicle Identication Number (VIN). This is
available from the vehicle registration or
title, or the plate at the top left of the
instrument panel and visible through the
windshield.
Dealership name and location.
Vehicle delivery date and present mileage.
When contacting Pontiac, please remember that
your concern will likely be resolved at a dealer’s
facility. That is why we suggest you follow
Step One rst if you have a concern.
450

STEP THREE — Canadian Owners:In the event
that you do not feel your concerns have been
addressed after following the procedure outlined in
steps 1 and 2, General Motors of Canada
Limited wants you to be aware of its participation
in a no-charge Mediation/Arbitration Program.
General Motors of Canada Limited has committed
to binding arbitration of owner disputes involving
factory-related vehicle service claims. The program
provides for the review of the facts involved by
an impartial third party arbiter, and may include an
informal hearing before the arbiter. The program
is designed so that the entire dispute settlement
process, from the time you le your complaint
to the nal decision, should be completed
in approximately 70 days. We believe our impartial
program offers advantages over courts in most
jurisdictions because it is informal, quick, and free
of charge.For further information concerning eligibility in
the Canadian Motor Vehicle Arbitration Plan
(CAMVAP), call toll-free 1-800-207-0685.
Alternatively, you may call the General Motors
Customer Communication Centre, 1-800-263-3777
(English), 1-800-263-7854 (French), or you may
write to the Mediation/Arbitration Program,
c/o Customer Communication Centre, General
Motors of Canada Limited, Mail Code:
CA1-163-005, 1908 Colonel Sam Drive, Oshawa,
Ontario, L1H 8P7. Your inquiry should be
accompanied by your Vehicle Identication
Number (VIN).
452