ESP PONTIAC GRAND-AM 1993 Owner's Manual

When to Check:
Check your tires once a month or more.
Don’t forget your compact spare tire. It
should be at
60 psi (420 kPa).
How to Check:
Use a good quality pocket-type gage to
check tire pressure. Simply looking at
the tires will not tell you the pressure,
especially if you have radial tires-
which may look properly inflated even if
they’re underinflated.
If your tires have valve caps, be sure to
put them back on. They help prevent
leaks by keeping out dirt and moisture.
lire inspection and Rotation
To make your tires last longer, have
them inspected and rotated at the
mileages recommended
in the Mainte-
nance Schedule. See the
Index under
Scheduled Maintenance Sewices .
Use this rotation pattern.
After the tires have been rotated, adjust
the front and rear inflation pressure as
shown
on the Tire-Loading Infomation
label. Make certain that all wheel
nuts
are properly tightened. See the Index
under Wheel Nut Torque.
233 .
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Traction-A, B, C
The traction grades, from highest to
lowest are:
A, B, and C. They represent
the tire’s ability to stop on wet pavement
as measured under controlled conditions
on specified government test surfaces of
asphalt and concrete.
A tire marked C
may have poor traction performance.
Warning: The traction grade assigned
to this tire is based on braking (straight-
ahead) traction tests and does not
include cornering (turning) traction.
Temperature-A, B, C
The temperature grades are A (the
highest),
B, and C, representing the
tire’s resistance to the generation of heat
and its ability to dissipate heat when
tested under controlled conditions on a
specified indoor laboratory test wheel.
Sustained high temperature can cause
the material of the tire to degenerate and
reduce tire life, and excessive
temperature can lead to sudden tire
failure. The grade
C corresponds to a
level of performance which all
passenger car tires must meet under the
Federal Motor Vehicle Safety Standard
No. 109. Grades B and A represent
higher levels of performance on the
laboratory test wheel than the minimum required by law.
Warning: The temperature grade for
this tire is established for a tire that is
properly inflated and not overloaded. Excessive speed, underinflation, or
excessive loading, either separately or in
combination, can cause heat buildup
and possible tire failure.
Those grades are molded on the sidewalls of passenger car tires.
While the tires available as standard or
optional equipment on General Motors
vehicles may vary with respect to these
grades,
all such tires meet General
Motors performance standards and have
been approved for use on General Motors vehicles. All passenger type
(P Metric) tires must conform to Federal
safety requirements in addition to these
grades.
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Maintenance Schedule
Section E: M-aintenance Record
After the scheduled services are performed, record the date, I or Schedule II maintenance charts which correspond to the
odometer reading and who performed the service in the maintenance performed. Also,
you should retain all
columns indicated. When completing the Maintenance maintenance receipts.
Your owner information portfolio is a
Performed column, insert the numbers from the Schedule convenient place to store
them.
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Customer Assistance Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are
important to your dealer and Pontiac.
Normally, any concern with the sales
transaction or the operation of your
vehicle will be resolved by your dealer’s
Sales or Service Departments.
Sometimes, however, despite the best
intentions of all concerned,
misunderstandings can occur. If your
concern has not. been resolved to your
satisfaction, the following steps should
be taken:
STEP ONE: Discuss your concern with
a member of dealership management.
Complaints can often be quickly
resolved at that level.
If the matter has
already been reviewed with the Sales,
Service, or Parts Manager, contact the
owner
of the dealership or the General
Manager.
STEP TWO: If after contacting a
member
of Dealership Management, it
appears your concern cannot be resolved
by the dealership without further help,
contact the Pontiac Customer Assistance
Center by calling 1-800-PM CARES.
In
Canada, contact GM of Canada
Customer Assistance Center in Oshawa
by calling 1-800-263-3777 (English) or
1-800-263-7854 (French).
In Mexico, call (525) 254-3777. In
Puerto Rico or
U.S. Virgin Islands, call
1-809-763-1315. In all other overseas
locations, contact GM International
Export Sales in Canada by calling
1-416-644-4112. For prompt assistance, please have the
following information available to give
the Customer Assistance Representative:
Your name, address, telephone
number
Vehicle Identification Number (This is
available from the vehicle registration
or title, or the plate attached to the left
top of the instrument panel and visible
through the windshield.)
Dealership name and location
Vehicle delivery date and present
Nature of concern
mileage
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