mileage PONTIAC GRAND-AM 2000 Owners Manual

2-53 Speedometer and Odometer
Your speedometer lets you see your speed in both miles
per hour (mph) and kilometers per hour (km/h).
Your odometer shows how far your vehicle has been
driven, in either miles (used in the United States) or
kilometers (used in Canada).
Your vehicle has a tamper resistant odometer. The
digital odometer will read 999,999 if someone tries to
turn it back.
You may wonder what happens if your vehicle needs a
new odometer installed. If the new one can be set to the
mileage total of the old odometer, then it must be. But if
it can't, then it's set at zero and a label must be put on
the driver's door to show the old mileage reading when
the new odometer was installed.
Trip Odometer
The trip odometer can tell you how far you have driven
since you last reset it.
The reset button is located next to the trip odometer. To
reset the trip odometer to zero, press and hold the reset
button for one to two seconds while the trip odometer is
displayed. Also by pressing this button, for less than one
second you can toggle between the odometer and the
trip odometer.
Tachometer
The tachometer shows your engine speed in revolutions
per minute (rpm).
NOTICE:
Do not run your engine at speeds in the red area,
or engine damage may occur.
ProCarManuals.com

6-2
Service
Your dealer knows your vehicle best and wants you to
be happy with it. We hope you'll go to your dealer for
all your service needs. You'll get genuine GM parts and
GM
-trained and supported service people.
We hope you'll want to keep your GM vehicle all GM.
Genuine GM parts have one of these marks:
Doing Your Own Service Work
If you want to do some of your own service work, you'll
want to use the proper service manual. It tells you much
more about how to service your vehicle than this manual
can. To order the proper service manual, see ªService
and Owner Publicationsº in the Index.
Your vehicle has an air bag system. Before attempting
to do your own service work, see ªServicing Your
Air Bag
-Equipped Vehicleº in the Index.
You should keep a record with all parts receipts and
list the mileage and the date of any service work you
perform. See ªMaintenance Recordº in the Index.
ProCarManuals.com

6-17 Engine Oil Additives
Don't add anything to your oil. The recommended oils
with the starburst symbol are all you will need for good
performance and engine protection.
When to Change Engine Oil
Your vehicle has a computer that lets you know when to
change your engine oil. This is not based on mileage, but
on engine revolutions and engine operating temperature.
When the computer has calculated that the oil needs
changing, the GM Oil Life System
will indicate that a
change is necessary. The mileage between oil and filter
changes will vary depending on how you drive your
vehicle
-- usually between 3,000 miles (5 000 km) and
7,500 miles (12 500 km) since your last oil and filter
change. Under severe conditions, the system may come on
before 3,000 miles (5 000 km). Never drive your vehicle
more than 7,500 miles (12 500 km) or 12 months
(whichever occurs first) without an oil change.
The system won't detect dust in the oil. So, if you drive in
a dusty area, be sure to change your oil and filter every
3,000 miles (5 000 km) or sooner. Remember to reset the
CHANGE OIL light whenever the oil is changed.How to Reset the Change Oil Light
After changing the engine oil, the system must be reset.
With the ignition key to ON (engine not running), push
the RESET button located in the driver's side instrument
panel fuse block. The CHANGE OIL light will start to
flash, press and hold the RESET button again. The reset
is complete when you hear the chimes and the
CHANGE OIL light goes out.
What to Do with Used Oil
Did you know that used engine oil contains certain
elements that may be unhealthy for your skin and could
even cause cancer? Don't let used oil stay on your skin
for very long. Clean your skin and nails with soap and
water, or a good hand cleaner. Wash or properly throw
away clothing or rags containing used engine oil.
(See the manufacturer's warnings about the use and
disposal of oil products.)
Used oil can be a real threat to the environment. If you
change your own oil, be sure to drain all free
-flowing oil
from the filter before disposal. Don't ever dispose of oil
by putting it in the trash, pouring it on the ground, into
sewers, or into streams or bodies of water. Instead, recycle
it by taking it to a place that collects used oil. If you have
a problem properly disposing of your used oil, ask your
dealer, a service station or a local recycling center for help.
ProCarManuals.com

Scheduled Maintenance
7-9
7,500 Miles (12 500 km)
Rotate tires. See ªTire Inspection and Rotationº in the Index for proper
rotation pattern and additional information. (See footnote +.)
15,000 Miles (25 000 km)
Inspect engine air cleaner filter if you are driving in dusty conditions.
Replace filter if necessary.
An Emission Control Service. (See footnote
.)
Rotate tires. See ªTire Inspection and Rotationº in the Index for proper
rotation pattern and additional information. (See footnote +.)
22,500 Miles (37 500 km)
Rotate tires. See ªTire Inspection and Rotationº in the Index for proper
rotation pattern and additional information. (See footnote +.)
30,000 Miles (50 000 km)
Rotate tires. See ªTire Inspection and Rotationº in the Index for proper
rotation pattern and additional information. (See footnote +.)
Replace engine air cleaner filter.
An Emission Control Service.
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE
ProCarManuals.com

Scheduled Maintenance
7-10
37,500 Miles (62 500 km)
Rotate tires. See ªTire Inspection and Rotationº in the Index for proper
rotation pattern and additional information. (See footnote +.)
45,000 Miles (75 000 km)
Inspect engine air cleaner filter if you are driving in dusty conditions.
Replace filter if necessary.
An Emission Control Service. (See footnote
.)
Rotate tires. See ªTire Inspection and Rotationº in the Index for proper
rotation pattern and additional information. (See footnote +.)
50,000 Miles (83 000 km)
Change automatic transaxle fluid and filter if the vehicle is mainly driven
under one or more of these conditions:
± In heavy city traffic where the outside temperature regularly reaches
90F (32C) or higher.
± In hilly or mountainous terrain.
± When doing frequent trailer towing.
± Uses such as found in taxi, police or delivery service.
If you do not use your vehicle under any of these conditions, the fluid and
filter do not require changing.
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE
ProCarManuals.com

Scheduled Maintenance
7-11
52,500 Miles (87 500 km)

Rotate tires. See ªTire Inspection and Rotationº in the Index for proper
rotation pattern and additional information. (See footnote +.)
60,000 Miles (100 000 km)

Rotate tires. See ªTire Inspection and Rotationº in the Index for proper
rotation pattern and additional information. (See footnote +.)

Inspect engine accessory drive belt.
An Emission Control Service.

Replace engine air cleaner filter.
An Emission Control Service.
67,500 Miles (112 500 km)

Rotate tires. See ªTire Inspection and Rotationº in the Index for proper
rotation pattern and additional information. (See footnote +.)
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE
ProCarManuals.com

Scheduled Maintenance
7-12
75,000 Miles (125 000 km)

Inspect engine air cleaner filter if you are driving in dusty conditions.
Replace filter if necessary.
An Emission Control Service. (See footnote
.)
Rotate tires. See ªTire Inspection and Rotationº in the Index for proper
rotation pattern and additional information. (See footnote +.)
82,500 Miles (137 500 km)
Rotate tires. See ªTire Inspection and Rotationº in the Index for proper
rotation pattern and additional information. (See footnote +.)
90,000 Miles (150 000 km)
Replace engine air cleaner filter.
An Emission Control Service.
Rotate tires. See ªTire Inspection and Rotationº in the Index for proper
rotation pattern and additional information. (See footnote +.)
97,500 Miles (162 500 km)
Rotate tires. See ªTire Inspection and Rotationº in the Index for proper
rotation pattern and additional information. (See footnote +.)
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE
ProCarManuals.com

Scheduled Maintenance
7-13
100,000 Miles (166 000 km)

Inspect spark plug wires (except 2.4L Code T L4 engine).
An Emission Control Service.

Replace spark plugs.
An Emission Control Service.

Change automatic transaxle fluid and filter if the vehicle is mainly driven
under one or more of these conditions:
± In heavy city traffic where the outside temperature regularly reaches
90
F (32
C) or higher.
± In hilly or mountainous terrain.
± When doing frequent trailer towing.
± Uses such as found in taxi, police or delivery service.
If you do not use your vehicle under any of these conditions, the fluid and
filter do not require changing.
150,000 Miles (240 000 km)
Drain, flush and refill cooling system (or every 60 months since last service,
whichever occurs first). See ªEngine Coolantº in the Index for what to use.
Inspect hoses. Clean radiator, condenser, pressure cap and neck. Pressure test
the cooling system and pressure cap.
An Emission Control Service.
ACTUAL
SERVICED BY:MILEAGE
DATE
ACTUAL
SERVICED BY:MILEAGE
DATE
ProCarManuals.com

8-4
Your satisfaction and goodwill are important to your
dealer and to Pontiac. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer's sales or service departments.
Sometimes, however, despite the best intentions of
all concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction, the
following steps should be taken:
STEP ONE -- Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has already
been reviewed with the sales, service or parts manager,
contact the owner of the dealership or the
general manager.
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Pontiac Customer Assistance Center by calling
1-800-762-2737. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:

Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)

Dealership name and location

Vehicle delivery date and present mileage
When contacting Pontiac, please remember that your
concern will likely be resolved at a dealer's facility. That
is why we suggest you follow Step One first if you have
a concern.
STEP THREE -- Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However, if you
continue to remain unsatisfied after following the
procedure outlined in Steps One and Two, file with the
GM/BBB Auto Line Program to enforce any additional
rights you may have. Canadian owners refer to your
Warranty and Owner Assistance Information booklet
for information on the Canadian Motor Vehicle
Arbitration Plan (CAMVAP).
ProCarManuals.com

8-5
The BBB Auto Line Program is an out of court program
administered by the Council of Better Business Bureaus
to settle automotive disputes regarding vehicle repairs or
the interpretation of the New Vehicle Limited Warranty.
Although you are required to resort to this informal dispute
resolution program prior to filing any court action, use of
the program is free of charge and your case will generally
be heard within 40 days. If you do not agree with the
decision given in your case, you may reject it and proceed
with any other venue for relief available to you.
You may contact the BBB using the toll
-free telephone
number or write them at the following address:
BBB Auto Line
Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard
Suite 800
Arlington, VA 22203
-1804
Telephone: 1
-800-955-5100
This program is available in all 50 states and the District
of Columbia. Eligibility is limited by vehicle age,
mileage and other factors. General Motors reserves the
right to change eligibility limitations and/or discontinue
its participation in this program.
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech
-impaired and who use Text Telephones (TTYs),
Pontiac has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Pontiac by dialing: 1
-800-833-PONT (7668).
(TTY users in Canada can dial 1
-800-263-3830.)
Customer Assistance Offices
Pontiac encourages customers to call the toll-free number
for assistance. If a U.S. customer wishes to write to
Pontiac, the letter should be addressed to Pontiac's
Customer Assistance Center.
United States
Pontiac-GMC Customer Assistance Center
P.O. Box 436008
Pontiac, MI 48343-6008
1-800-762-2737 or
1-800-833-7668 (For Text Telephone devices (TTYs))
Roadside Assistance: 1-800-ROADSIDE
(762-3743)
ProCarManuals.com