Panel PONTIAC GRAND AM 2001 Service Manual

6-54
Electrical System
Add-On Electrical Equipment
NOTICE:
Don't add anything electrical to your vehicle
unless you check with your dealer first. Some
electrical equipment can damage your vehicle
and the damage wouldn't be covered by your
warranty. Some add
-on electrical equipment
can keep other components from working as
they should.
Your vehicle has an air bag system. Before attempting to
add anything electrical to your vehicle, see ªServicing
Your Air Bag
-Equipped Vehicleº in the Index.
Windshield Wipers
The windshield wiper motor is protected by a circuit
breaker and a fuse. If the motor overheats due to heavy
snow, etc., the wiper will stop until the motor cools.
If the overload is caused by some electrical problem,
have it fixed.
Power Windows
A circuit breaker in the fuse panel protects the power
windows. When the current load is too heavy, the circuit
breaker opens and closes, protecting the circuit until the
problem is fixed.
Fuses and Circuit Breakers
The wiring circuits in your vehicle are protected from
short circuits by a combination of fuses, circuit breakers
and fusible links. This greatly reduces the chance of
damage caused by electrical problems.
Look at the silver
-colored band inside the fuse. If the
band is broken or melted, replace the fuse. Be sure to
replace a bad fuse with a new one of the identical size
and rating.
There are three fuse blocks in your vehicle: two
instrument panel fuse blocks and the engine
compartment fuse block.
Instrument Panel Fuse Blocks
There are two fuse panels for your vehicle. One is
located on the driver's side of the instrument panel and
the other is located on the passenger's side.

6-55
Instrument Panel Fuse Block -- Driver's Side
Fuse Usage
WIPER Windshield Wiper Motor,
Washer Pump
TRUNK
REL/RADIO
AMPTrunk Release Relay/Motor,
Audio Amplifier
TURN LPS Turn Signal LampsFuse Usage
PWR MIRROR Power Mirrors
AIR BAG Air Bags
BFC BATT Body Computer (BFC)
PCM ACC PCM
DR LOCK Door Lock Motors
IPC/BFC ACC Cluster, Body Computer (BFC)
STOP LPS Stop Lamps
HAZARD LPS Hazard Lamps
IPC/HVAC
BATTHVAC Head, Cluster,
Data Link Connector
Circuit Breaker Usage
PWR SEAT Power Seats
Relay Usage
TRUNK REL Trunk Relay
DR UNLOCK Door Unlock Relay
DR LOCK Door Lock Relay
DRIVER DR
UNLOCKDriver's Door Unlock Relay

6-56
Instrument Panel Fuse Block -- Passenger's SideFuse Usage
INST LPS Interior Lamp Dimming
CRUISE
SW LPSSteering Wheel Cruise Control
Switch Lamps
CRUISE SW Steering Wheel Cruise
Control Switches
HVAC
BLOWERHVAC Blower Motor
CRUISE Cruise Control
FOG LPS Fog Lamps
INT LPS Interior Courtesy Lamps
RADIO BATT Radio
SUNROOF Power Sunroof
Circuit Breaker Usage
PWR WNDW Power Windows
Relay Usage
FOG LPS Fog Lamps

8-4
Your satisfaction and goodwill are important to your
dealer and to Pontiac. Normally, any concerns with the
sales transaction or the operation of your vehicle will be
resolved by your dealer's sales or service departments.
Sometimes, however, despite the best intentions of
all concerned, misunderstandings can occur. If your
concern has not been resolved to your satisfaction,
the following steps should be taken:
STEP ONE -- Discuss your concern with a member of
dealership management. Normally, concerns can be
quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or the
general manager.
STEP TWO -- If after contacting a member of
dealership management, it appears your concern cannot
be resolved by the dealership without further help, contact
the Pontiac Customer Assistance Center by calling
1-800-762-2737. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).We encourage you to call the toll-free number in order
to give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:

Vehicle Identification Number (This is available
from the vehicle registration or title, or the plate
at the top left of the instrument panel and visible
through the windshield.)

Dealership name and location

Vehicle delivery date and present mileage
When contacting Pontiac, please remember that
your concern will likely be resolved at a dealer's facility.
That is why we suggest you follow Step One first if
you have a concern.
STEP THREE -- Both General Motors and your dealer
are committed to making sure you are completely
satisfied with your new vehicle. However, if you
continue to remain unsatisfied after following the
procedure outlined in Steps One and Two, you should
file with the GM/BBB Auto Line Program to enforce
any additional rights you may have. Canadian owners
refer to your Warranty and Owner Assistance
Information booklet for information on the Canadian
Motor Vehicle Arbitration Plan (CAMVAP).