service PONTIAC GTO 2004 Repair Manual

•Emergency Tow:Tow to the nearest dealership for
warranty service or in the event of a
vehicle-disabling accident. Assistance when the
vehicle is mired in sand, mud or snow.
•Flat Tire Change:Installation of a spare tire will be
covered at no charge. (The customer is responsible
for the repair or replacement of the tire if not
covered by a warrantable failure.)
•Jump Start:No-start occurrences which require a
battery jump start will be covered at no charge.
•Dealer Locator Service
In many instances, mechanical failures are covered
under Pontiac’s Bumper-to-Bumper warranty. However,
when other services are utilized, our Roadside
Assistance Representatives will explain any payment
obligations you might incur.
For prompt and efficient assistance when calling, please
provide the following to the Roadside Assistance
Representative:
•Your name, home address, and home telephone
number
•Telephone number of your location
•Location of the vehicle
•Model, year, color, and license plate number
•Mileage, Vehicle Identification Number and delivery
date of the vehicle
•Description of the problem
While we hope you never have the occasion to use our
service, it is added security while traveling for you
and your family. Remember, we are only a phone call
away. Pontiac Roadside Assistance: 1-800-ROADSIDE
(762-3743), text telephone (TTY) users, call
1-888-889-2438.
Pontiac reserves the right to limit services or
reimbursement to an owner or driver when, in Pontiac’s
judgement, the claims become excessive in frequency
or type of occurrence.
Roadside Assistance is not part of or included in the
coverage provided by the New Vehicle Limited Warranty.
Buick reserves the right to make any changes or
discontinue the Roadside Assistance program at any
time without notification.
7-6

Courtesy Transportation
Pontiac has always exemplified quality and value in its
offering of motor vehicles. To enhance your ownership
experience, we and our participating dealers are
proud to offer Courtesy Transportation, a customer
support program for new vehicles.
The Courtesy Transportation program is offered to retail
purchase/lease customers in conjunction with the
Bumper-to-Bumper coverage provided by the New
Vehicle Limited Warranty. Several transportation options
are available when warranty repairs are required. This will
reduce your inconvenience during warranty repairs.
Plan Ahead When Possible
When your vehicle requires warranty service, you
should contact your dealer and request an appointment.
By scheduling a service appointment and advising
your service consultant of your transportation needs,
your dealer can help minimize your inconvenience.
If your vehicle cannot be scheduled into the service
department immediately, keep driving it until it can be
scheduled for service, unless, of course, the problem is
safety-related. If it is, please call your dealership, let
them know this, and ask for instructions.
If the dealer requests that you simply drop the vehicle
off for service, you are urged to do so as early in
the work day as possible to allow for same day repair.
Transportation Options
Warranty service can generally be completed while you
wait. However, if you are unable to wait Pontiac
helps minimize your inconvenience by providing several
transportation options. Depending on the circumstances,
your dealer can offer you one of the following:
Shuttle Service
Participating dealers can provide you with shuttle
service to get you to your destination with minimal
interruption of your daily schedule. This includes a one
way or round trip shuttle ride to a destination up to
10 miles from the dealership.
Public Transportation or Fuel
Reimbursement
If your vehicle requires overnight warranty repairs,
reimbursement (five days maximum) may be available
for the use of public transportation such as taxi or
bus. In addition, should you arrange transportation
through a friend or relative, reimbursement for
reasonable fuel expenses (five day maximum) may be
available. Claim amounts should reflect actual costs and
be supported by original receipts.
7-7

Courtesy Rental Vehicle
Your dealer may arrange to provide you with a courtesy
rental vehicle or reimburse you for a rental vehicle
you obtained if your vehicle is kept for a warranty repair.
Reimbursement will be limited to a maximum of $30 a
day and must be supported by receipts. This requires
that you sign and complete a rental agreement and meet
state, local and rental vehicle provider requirements.
Requirements vary and may include minimum age
requirements, insurance coverage, credit card, etc. You
are responsible for fuel usage charges and may also
be responsible for taxes, levies, usage fees, excessive
mileage or rental usage beyond the completion of
the repair.
Generally it is not possible to provide a like-vehicle as a
courtesy rental.
Additional Program Information
Courtesy Transportation is available during the
Bumper-to-Bumper warranty coverage period, but itis
notpart of the New Vehicle Limited Warranty. A
separate booklet entitledWarranty and Owner
Assistance Informationfurnished with each new vehicle
provides detailed warranty coverage information.
Courtesy Transportation is available only at participating
dealers and all program options, such as shuttle
service, may not be available at every dealer. Please
contact your dealer for specific information about
availability. All Courtesy Transportation arrangements
will be administered by appropriate dealer personnel.
Canadian Vehicles:For warranty repairs during
the Complete Vehicle Coverage period of the General
Motors of Canada New Vehicle Limited warranty,
alternative transportation may be available under the
Courtesy Transportation Program. Please consult
your dealer for details.
General Motors reserves the right to unilaterally modify,
change or discontinue Courtesy Transportation at
any time and to resolve all questions of claim eligibility
pursuant to terms and conditions described herein
at its sole discretion.
7-8

Vehicle Data Collection and Event
Data Recorders
Your vehicle, like other modern motor vehicles, has a
number of sophisticated computer systems that monitor
and control several aspects of the vehicle’s
performance. Your vehicle uses on-board vehicle
computers to monitor emission control components to
optimize fuel economy, to monitor conditions for air bag
deployment and, if so equipped, to provide anti-lock
braking and to help the driver control the vehicle
in difficult driving situations. Some information may be
stored during regular operations to facilitate repair
of detected malfunctions; other information is stored only
in a crash or near crash event by computer systems
commonly called event data recorders (EDR).
In a crash or near crash event, computer systems, such
as the Air Bag Sensing and Diagnostic Module (SDM)
in your vehicle may record information about the
condition of the vehicle and how it was operated, such
as engine speed, brake applications, throttle position,
vehicle speed, safety belt usage, air bag readiness, air
bag performance data, and the severity of a collision.
This information has been used to improve vehicle crash
performance and may be used to improve crash
performance of future vehicles and driving safety. Unlike
the data recorders on many airplanes, these on-board
systems do not record sounds, such as conversation of
vehicle occupants.To read this information, special equipment is needed
and access to the vehicle or the SDM is required.
GM will not access information about a crash event or
share it with others other than•with the consent of the vehicle owner or, if the
vehicle is leased, with the consent of the lessee,
•in response to an official request of police or similar
government office,
•as part of GM’s defense of litigation through the
discovery process, or
•as required by law.
In addition, once GM collects or receives data, GM may
•use the data for GM research needs,
•make it available for research where appropriate
confidentiality is to be maintained and need is
shown, or
•share summary data which is not tied to a specific
vehicle with non-GM organizations for research
purposes.
Others, such as law enforcement, may have access to
the special equipment that can read the information
if they have access to the vehicle or SDM.
If your vehicle is equipped with OnStar
®, please check
the OnStar®subscription service agreement or
manual for information on its operations and data
collection.
7-9

Service Publications Ordering
Information
Service Manuals
Service Manuals have the diagnosis and repair
information on engines, transmission, axle, suspension,
brakes, electrical, steering, body, etc.
RETAIL SELL PRICE: $120.00
Transmission, Transaxle, Transfer
Case Unit Repair Manual
This manual provides information on unit repair service
procedures, adjustments, and specifications for GM
transmissions, transaxles, and transfer cases.
RETAIL SELL PRICE: $50.00
Service Bulletins
Service Bulletins give technical service information
needed to knowledgeably service General Motors cars
and trucks. Each bulletin contains instructions to
assist in the diagnosis and service of your vehicle.
In Canada, information pertaining to Product Service
Bulletins can be obtained by contacting your General
Motors dealer or by calling 1-800-GM-DRIVE
(1-800-463-7483).
Owner’s Information
Owner publications are written specifically for owners
and intended to provide basic operational information
about the vehicle. The owner’s manual will include
the Maintenance Schedule for all models.
In-Portfolio: Includes a Portfolio, Owner’s Manual, and
Warranty Booklet.
RETAIL SELL PRICE: $35.00
Without Portfolio: Owner’s Manual only.
RETAIL SELL PRICE: $25.00
7-11

Current and Past Model Order Forms
Service Publications are available for current and
past model GM vehicles. To request an order form,
please specify year and model name of the vehicle.
ORDER TOLL FREE: 1-800-551-4123
Monday-Friday 8:00 AM - 6:00 PM
Eastern Time
For Credit Card Orders Only
(VISA-MasterCard-Discover), visit Helm, Inc. on the
World Wide Web at: www.helminc.com
Or you can write to:
Helm, Incorporated
P. O. Box 07130
Detroit, MI 48207
Prices are subject to change without notice and without
incurring obligation. Allow ample time for delivery.
Note to Canadian Customers: All listed prices are
quoted in U.S. funds. Canadian residents are to make
checks payable in U.S. funds.
7-12

Customer Assistance Information
Courtesy Transportation.................................. 7-7
Customer Assistance for Text Telephone (TTY)
Users....................................................... 7-4
Customer Assistance Offices........................... 7-4
Customer Satisfaction Procedure..................... 7-2
GM Mobility Program for Persons
with Disabilities.......................................... 7-5
Reporting Safety Defects to General
Motors....................................................7-10
Reporting Safety Defects to the United
States Government...................................7-10
Roadside Assistance Program......................... 7-5
Service Publications Ordering Information........7-11
D
Daytime Running Lamps (DRL).........................3-12
Daytime Running Lamps Indicator Light.............3-34
Defensive Driving............................................. 4-2
Defogging and Defrosting.................................3-20
DIGITAL SPEEDO..................................2-34, 3-39
Disarming the System.....................................2-14Dist to Arrival.................................................3-37
DIST TO ARRIVAL DISPLAY............................2-34
Dist to Empty.................................................3-38
Doing Your Own Service Work........................... 5-4
Dome Lamp...................................................3-15
Door
Locks.......................................................... 2-6
DOOR LOCK INDICATION...............................2-37
Driver
Position, Safety Belt.....................................1-12
Driving
At Night.....................................................4-15
City...........................................................4-19
Defensive..................................................... 4-2
Drunken....................................................... 4-2
Freeway.....................................................4-20
Hill and Mountain Roads..............................4-22
In Rain and on Wet Roads...........................4-16
Winter........................................................4-24
Driving on Snow or Ice....................................4-25
Driving Through Deep Standing Water...............4-18
Driving Through Flowing Water.........................4-18
4

E
Electrical System
Add-On Equipment......................................5-87
Fuses and Circuit Breakers...........................5-87
Emergency Trunk Release Handle.....................2-10
Emissions Inspection and Maintenance
Programs...................................................3-31
Engine
Air Cleaner/Filter.........................................5-18
Battery.......................................................5-41
Change Engine Oil Light...............................3-33
Check and Service Engine Soon Light............3-29
Coolant......................................................5-25
Coolant Temperature Gage...........................3-28
Drive Belt Routing.......................................6-16
Engine Compartment Overview......................5-12
Exhaust.....................................................2-27
Oil .............................................................5-13
Overheating................................................5-28
Starting......................................................2-17
Engine Compartment Fuse Block......................5-90
Engine Oil Additives........................................5-16
Entering Programming Mode............................2-33
Entry Lighting.................................................3-15
Event Data Recorders (EDR)............................. 7-9
EXIT OPTIONS MENU....................................2-37Exiting Programming Mode...............................2-37
Express-Down Window....................................2-12
Extender, Safety Belt.......................................1-25
Exterior Lamps...............................................3-12
F
Filter
Engine Air Cleaner......................................5-18
Finding a Station............................................3-43
Finish Care....................................................5-82
Finish Damage...............................................5-84
Flash-to-Pass Feature....................................... 3-7
Flat Tire........................................................5-70
Flat Tire, Changing.........................................5-71
Fluid
Automatic Transmission................................5-19
Manual Transmission....................................5-23
Power Steering...........................................5-36
Windshield Washer......................................5-37
FM ...............................................................3-54
Fog Lamp Light..............................................3-33
Fog Lamps....................................................3-14
Front Reading Lamps......................................3-16
Front Storage Area.........................................2-31
5

Leaving Your Vehicle......................................... 2-7
Leaving Your Vehicle With the Engine
Running.....................................................2-25
Light
Air Bag Readiness.......................................3-26
Anti-Lock Brake System Warning...................3-28
Brake System Warning.................................3-27
Change Engine Oil......................................3-33
Charging System.........................................3-27
Daytime Running Lamps Indicator..................3-34
Fog Lamp..................................................3-33
Highbeam On.............................................3-33
Malfunction Indicator....................................3-29
Oil Pressure...............................................3-32
Safety Belt Reminder...................................3-25
Security.....................................................3-33
Service Vehicle Soon...................................3-34
Lighted Visor Vanity Mirrors..............................2-12
Loading Your Vehicle.......................................4-30
Locks
Door........................................................... 2-6
Leaving Your Vehicle..................................... 2-7
Loss of Control...............................................4-13
Lumbar
Manual Controls............................................ 1-2M
Maintenance Schedule
Additional Required Services........................... 6-6
At Each Fuel Fill........................................... 6-9
At Least Once a Month................................6-10
At Least Once a Year..................................6-10
Introduction.................................................. 6-2
Maintenance Footnotes.................................. 6-8
Maintenance Record....................................6-17
Maintenance Requirements............................. 6-2
Normal Maintenance Replacement Parts.........6-15
Owner Checks and Services........................... 6-9
Recommended Fluids and Lubricants.............6-13
Scheduled Maintenance................................. 6-4
Using Your................................................... 6-3
Your Vehicle and the Environment................... 6-2
Malfunction Indicator Light................................3-29
Manual Lumbar Controls.................................... 1-2
Manual Transmission.......................................2-17
Fluid..........................................................5-23
Operation...................................................2-21
Mexico, Central America and Caribbean Islands/
Countries (Except Puerto Rico and U.S. Virgin
Islands) – Customer Assistance....................... 7-4
8

Mirrors
Manual Rearview Mirror................................2-29
Outside Convex Mirror.................................2-30
Outside Power Mirrors..................................2-29
MyGMLink.com................................................ 7-3
N
Navigating the Menu.......................................2-33
New Vehicle Break-In......................................2-15
Normal Maintenance Replacement Parts............6-15
O
Odometer......................................................3-36
Off-Road Recovery..........................................4-11
Oil
Change Engine Oil Light...............................3-33
Engine.......................................................5-13
Pressure Light.............................................3-32
Older Children, Restraints................................1-26
One to Four Shift Light (Manual Transmission)....2-22
Online Owner Center........................................ 7-3
Operation......................................................3-19
Operation Tips................................................3-22
Options Menu.................................................3-49
O/SPEED (Overspeed)....................................3-38
O/Speed P2 (Overspeed Presets)......................3-38
Other Warning Devices...................................... 3-4Outlet Adjustment............................................3-22
Outside
Convex Mirror.............................................2-30
Power Mirrors.............................................2-29
Overseas – Customer Assistance........................ 7-4
Owner Checks and Services.............................. 6-9
Owner’s Information........................................7-11
P
Park (P)
Shifting Into................................................2-24
Shifting Out of............................................2-26
Parking
Brake........................................................2-23
Over Things That Burn.................................2-27
Your Vehicle/Key Removal............................2-26
Passing.........................................................4-12
Plan Ahead When Possible................................ 7-7
Playing a CD.................................................3-45
Playing the Radio...........................................3-43
Power
Accessory Outlets........................................3-17
Seat............................................................ 1-2
Steering Fluid.............................................5-36
Windows....................................................2-11
Power Steering................................................ 4-9
Pretensioners, Safety Belt................................1-25
9