service PONTIAC VIBE 2004 Repair Manual

At Least Once a Year
Key Lock Cylinders Service
Lubricate the key lock cylinders with the lubricant
speci®ed in Part D.
Seat Operation Check
Make sure the head restraints stay in position and all
seat latches lock. Check that the recliner holds by
pushing and pulling the seatback while it is reclined.
Body Lubrication Service
Lubricate all hood latch assembly, secondary latch,
pivots, spring anchor, release pawl, hood and body door
hinges, rear compartment and any folding seat
hardware. Part D tells you what to use. More frequent
lubrication may be required when exposed to a corrosive
environment.
Starter Switch Check
{CAUTION:
When you are doing this check, the vehicle
could move suddenly. If it does, you or others
could be injured. Follow the steps below.
1. Before you start, be sure you have enough room
around the vehicle.
2. Firmly apply both the parking brake and the regular
brake. See
Parking Brake on page 2-27if
necessary.
Do not use the accelerator pedal, and be ready to
turn off the engine immediately if it starts.
3. On automatic transaxle vehicles, try to start the
engine in each gear. The starter should work only in
PARK (P) or NEUTRAL (N). If the starter works in
any other position, your vehicle needs service.
On manual transaxle vehicles, put the shift lever in
NEUTRAL (N), push the clutch down halfway and try
to start the engine. The starter should work only
when the clutch is pushed down all the way to the
¯oor. If the starter works when the clutch isn't pushed
all the way down, your vehicle needs service.
6-21

Automatic Transaxle Shift Lock Control
System Check
{CAUTION:
When you are doing this check, the vehicle
could move suddenly. If it does, you or others
could be injured. Follow the steps below.
1. Before you start, be sure you have enough room
around the vehicle. It should be parked on a level
surface.
2. Firmly apply the parking brake. See
Parking Brake
on page 2-27if necessary.
Be ready to apply the regular brake immediately if
the vehicle begins to move.
3. With the engine off, turn the key to the ON position,
but don't start the engine. Without applying the
regular brake, try to move the shift lever out
of PARK (P) with normal effort. If the shift lever
moves out of PARK (P), your vehicle needs service.
Ignition Transaxle Lock Check
While parked, and with the parking brake set, try to turn
the ignition key to LOCK in each shift lever position.
·With an automatic transaxle, the key should turn to
LOCK only when the shift lever is in PARK (P).
·With a manual transaxle, the key should turn to
LOCK only if you push the key in farther, while
turning it toward LOCK.
6-22

Parking Brake and Automatic Transaxle
Park (P) Mechanism Check
{CAUTION:
When you are doing this check, your vehicle
could begin to move. You or others could be
injured and property could be damaged. Make
sure there is room in front of your vehicle in
case it begins to roll. Be ready to apply the
regular brake at once should the vehicle begin
to move.Park on a fairly steep hill, with the vehicle facing
downhill. Keeping your foot on the regular brake, set the
parking brake.
·To check the parking brake's holding ability: With
the engine running and transaxle in NEUTRAL (N),
slowly remove foot pressure from the regular
brake pedal. Do this until the vehicle is held by the
parking brake only.
·To check the PARK (P) mechanism's holding ability:
With the engine running, shift to PARK (P). Then
release the parking brake followed by the regular
brake.
Underbody Flushing Service
At least every spring, use plain water to ¯ush any
corrosive materials from the underbody. Take care to
clean thoroughly any areas where mud and other debris
can collect.
6-23

Part C: Periodic
MaintenanceInspections
Listed in this part are inspections and services which
should be performed at least twice a year (for instance,
each spring and fall).
You should let your dealer's
service department do these jobs. Make sure any
necessary repairs are completed at once.
Proper procedures to perform these services may be
found in a service manual. SeeService Publications
Ordering Information on page 7-11.
Steering, Suspension and Front
Drive Axle Boot and Seal Inspection
Inspect the front and rear suspension and steering
system for damaged, loose or missing parts, signs of
wear or lack of lubrication. Inspect the power steering
lines and hoses for proper hook-up, binding, leaks,
cracks, cha®ng, etc. Clean and then inspect the drive
axle boot seals for damage, tears or leakage. Replace
seals if necessary.
Exhaust System Inspection
Inspect the complete exhaust system. Inspect the body
near the exhaust system. Look for broken, damaged,
missing or out-of-position parts as well as open seams,
holes, loose connections or other conditions which
could cause a heat build-up in the ¯oor pan or could let
exhaust fumes into the vehicle. See
Engine Exhaust
on page 2-33.
Fuel System Inspection
Inspect the complete fuel system for damage or leaks.
6-24

Part E: Maintenance Record
After the scheduled services are performed, record the date, odometer reading and who performed the service and
any additional information from ªOwner Checks and Servicesº or ªPeriodic Maintenanceº on the following record
pages. Also, you should retain all maintenance receipts.
Maintenance Record
DateOdometer
ReadingServiced By Maintenance Record
6-28

Maintenance Record (cont'd)
DateOdometer
ReadingServiced By Maintenance Record
6-29

Maintenance Record (cont'd)
DateOdometer
ReadingServiced By Maintenance Record
6-30

Customer Assistance Information......................7-2
Customer Satisfaction Procedure......................7-2
Online Owner Center......................................7-4
Customer Assistance for Text
Telephone (TTY) Users................................7-4
Customer Assistance Offices............................7-4
GM Mobility Program for Persons
with Disabilities...........................................7-6
Roadside Assistance Program..........................7-6
Courtesy Transportation...................................7-8Reporting Safety Defects................................7-10
Reporting Safety Defects to the
United States Government..........................7-10
Reporting Safety Defects to the
Canadian Government................................7-10
Reporting Safety Defects to
General Motors.........................................7-11
Service Publications Ordering Information.........7-11
Section 7 Customer Assistance Information
7-1

Customer Assistance
Information
Customer Satisfaction Procedure
Your satisfaction and goodwill are important to
your dealer and to Pontiac. Normally, any concerns with
the sales transaction or the operation of your vehicle
will be resolved by your dealer's sales or service
departments. Sometimes, however, despite the best
intentions of all concerned, misunderstandings can
occur. If your concern has not been resolved to your
satisfaction, the following steps should be taken:
STEP ONE:Discuss your concern with a member of
dealership management. Normally, concerns can
be quickly resolved at that level. If the matter has
already been reviewed with the sales, service or parts
manager, contact the owner of the dealership or
the general manager.STEP TWO:If after contacting a member of dealership
management, it appears your concern cannot be
resolved by the dealership without further help, contact
the Pontiac Customer Assistance Center by calling
1-800-762-2737. In Canada, contact GM of Canada
Customer Communication Centre in Oshawa by calling
1-800-263-3777 (English) or 1-800-263-7854 (French).
We encourage you to call the toll-free number in order to
give your inquiry prompt attention. Please have the
following information available to give the Customer
Assistance Representative:
·Vehicle Identi®cation Number (This is available from
the vehicle registration or title, or the plate at the
top left of the instrument panel and visible through
the windshield.)
·Dealership name and location
·Vehicle delivery date and present mileage
When contacting Pontiac, please remember that your
concern will likely be resolved at a dealer's facility. That
is why we suggest you follow Step One ®rst if you
have a concern.
7-2

Online Owner Center
The Owner Center is a resource for your GM ownership
needs. You can ®nd your speci®c vehicle information
all in one place.
The Owner Center allows you to:
·Get e-mail service reminders.
·Access information about your speci®c vehicle,
including tips and videos and an electronic
version of this owner's manual. (United States only)
·Keep track of your vehicle's service history and
maintenance schedule.
·Find GM dealers for service nationwide.
·Receive special promotions and privileges only
available to members. (United States only)
Refer to the web for updated information.
To register your vehicle, visit www.MyGMLink.com.
(United States) or My GM Canada within
www.gmcanada.com (Canada).
Customer Assistance for Text
Telephone (TTY) Users
To assist customers who are deaf, hard of hearing, or
speech-impaired and who use Text Telephones (TTYs),
Pontiac has TTY equipment available at its Customer
Assistance Center. Any TTY user can communicate
with Pontiac by dialing: 1-800-833-PONT (7668).
(TTY users in Canada can dial 1-800-263-3830.)
Customer Assistance Offices
Pontiac encourages customers to call the toll-free
number for assistance. If a U.S. customer wishes to
write to Pontiac, the letter should be addressed to
Pontiac's Customer Assistance Center.
United States ± Customer Assistance
Pontiac-GMC Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
1-800-762-2737 or
1-800-833-7668 (For Text Telephone
devices (TTYs))
Roadside Assistance: 1-800-ROADSIDE (762-3743)
Fax Number: 313-381-0022
7-4