service PONTIAC VIBE 2009 Owners Manual

Part C: Periodic
Maintenance Inspections
Listed in this part are inspections
and services which should be
performed at least twice a year,
for instance, each spring and fall.
You should let your dealer/retailer
do these jobs. Make sure any
necessary repairs are completed
at once.
Proper procedures to perform these
services can be found in a service
manual. SeeService Publications
Ordering Information on page 12-16.
Steering, Suspension
and Front Drive Axle
Boot and Seal Inspection
Inspect the front and rear
suspension and steering system for
damaged, loose, or missing parts
or signs of wear. Inspect power
steering cables for proper hook-up,
binding, cracks, chang, etc.
Clean and then inspect the drive
axle boot seals for damage,
tears, or leakage. Replace seals
if necessary.
Exhaust System
Inspection
Inspect the complete exhaust
system. Inspect the body near the
exhaust system. Look for broken,
damaged, missing, or out-of-position
parts as well as open seams, holes,
loose connections, or other
conditions which could cause a heat
build-up in the oor pan or could
let exhaust fumes into the vehicle.
SeeEngine Exhaust on page 8-16.
Fuel System Inspection
Inspect the complete fuel system for
damage or leaks.
11-16 Service and Maintenance
2009 - Pontiac Vibe Owner Manual

Engine Cooling System
Inspection
Inspect the hoses and have them
replaced if they are cracked, swollen
or deteriorated. Inspect all pipes,
ttings and clamps; replace as
needed. Clean the outside of the
radiator and air conditioning
condenser. To help ensure proper
operation, a pressure test of
the cooling system and pressure
cap is recommended at least once
a year.
Throttle System
Inspection
Inspect the throttle system for
interference or binding, and for
damaged or missing parts.
Replace parts as needed.
Replace any components that
have high effort or excessive wear.
Do not lubricate accelerator and
cruise control cables.
Brake System Inspection
Inspect the complete system.
Inspect brake lines and hoses for
proper hook-up, binding, leaks,
cracks, chang, etc. Inspect disc
brake pads for wear and rotors for
surface condition. Inspect other
brake parts, including calipers,
parking brake, etc. You may need
to have your brakes inspected more
often if your driving habits or
conditions result in frequent braking.
Service and Maintenance 11-17
2009 - Pontiac Vibe Owner Manual

Part D: Recommended Fluids and Lubricants
Fluids and lubricants identied below by name, part number, or specication can be obtained from your
dealer/retailer.
UsageFluid/Lubricant
Engine Oil Engine oil which meets GM Standard GM6094M and displays the
American Petroleum Institute Certied for Gasoline Engines starburst
symbol. To determine the proper viscosity for your vehicle’s engine,
see
Engine Oil on page 9-9 .
Engine Coolant 50/50 mixture of clean, drinkable water and use only DEX-COOL
®
Coolant. See
Engine Coolant on page 9-18 .
Hydraulic Brake/Clutch System Delco
®Supreme 11 Brake Fluid or equivalent DOT-3 brake uid.
Windshield Washer Solvent Optikleen
®Washer Solvent.
Manual Transmission GM Goodwrench
®Synthetic Manual Transmission Fluid
(GM Part No. U.S. 12346190, in Canada 10953477 — 1 quart) or
SAE 75W-90 GL-5 gear oil.
Automatic Transmission Use only T-IV Automatic Transmission Fluid (GM Part No. U.S. 88900925,
in Canada 22689186).
Key Lock Cylinders Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241,
in Canada 10953474).
Manual Transmission Shift Linkage Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or
lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
11-18 Service and Maintenance
2009 - Pontiac Vibe Owner Manual

UsageFluid/Lubricant
Clutch Linkage Pivot Points Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or
lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Floor Shift Linkage Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293,
in Canada 992723) or lubricant meeting requirements of
NLGI #2 Category LB or GC-LB.
Chassis Lubrication Chassis Lubricant (GM Part No. U.S. 12377985, in Canada 88901242) or
lubricant meeting requirements of NLGI #2, Category LB or GC-LB.
Hood Latch Assembly, Secondary
Latch, Pivots, Spring Anchor, and
Release Pawl Lubriplate Lubricant Aerosol (GM Part No. U.S. 12346293,
in Canada 992723) or lubricant meeting requirements of
NLGI #2, Category LB or GC-LB.
Hood and Door Hinges Multi-Purpose Lubricant, Superlube (GM Part No. U.S. 12346241,
in Canada 10953474).
Weatherstrip Conditioning Weatherstrip Lubricant (GM Part No. U.S. 3634770, in Canada 10953518)
or Dielectric Silicone Grease (GM Part No. U.S. 12345579,
in Canada 992887).
Service and Maintenance 11-19
2009 - Pontiac Vibe Owner Manual

Part E: Maintenance Record
After the scheduled services are performed, record the date, odometer reading, and who performed the service and
any additional information from “Owner Checks and Services” or “Periodic Maintenance” on the following record
pages. Also, you should retain all maintenance receipts.
Maintenance Record
DateOdometer
Reading Serviced By
Maintenance Record
11-20 Service and Maintenance
2009 - Pontiac Vibe Owner Manual

Maintenance Record (cont’d)
DateOdometer
Reading Serviced By
Maintenance Record
Service and Maintenance 11-21
2009 - Pontiac Vibe Owner Manual

Maintenance Record (cont’d)
DateOdometer
Reading Serviced By
Maintenance Record
11-22 Service and Maintenance
2009 - Pontiac Vibe Owner Manual

Customer
Information
Customer Information
Customer Satisfaction
Procedure.......................12-1
Online Owner Center........12-3
Customer Assistance for
Text Telephone (TTY)
Users
..............................12-4
Customer Assistance
Offices............................12-4
GM Mobility
Reimbursement
Program
..........................12-5
Roadside Assistance
Program..........................12-5
Scheduling Service
Appointments
(for Service)
.....................12-8
Scheduling Service
Appointments (for Vehicle
Customization)
.................12-8
Courtesy Transportation. . .12-10
Collision Damage
Repair...........................12-11
Reporting Safety Defects
Reporting Safety Defects
to the United States
Government
...................12-15
Reporting Safety Defects
to the Canadian
Government
...................12-15
Reporting Safety Defects
to General Motors.........12-16
Service Publications
Ordering Information......12-16
Vehicle Data Recording
and Privacy
Vehicle Data Recording
and Privacy...................12-17
Event Data Recorders.....12-17
OnStar®..........................12-18
Navigation System...........12-18
Radio Frequency
Identication (RFID).......12-18
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Pontiac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will
be resolved by the dealer’s sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has
not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE:Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service, or
parts manager, contact the owner
of the dealership or the general
manager.
Customer Information 12-1
2009 - Pontiac Vibe Owner Manual

STEP THREE — Canadian
Owners:In the event that you do
not feel your concerns have
been addressed after following the
procedure outlined in Steps One
and Two, General Motors of Canada
Limited wants you to be aware of
its participation in a no-charge
Mediation/Arbitration Program.
General Motors of Canada Limited
has committed to binding
arbitration of owner disputes
involving factory-related vehicle
service claims. The program
provides for the review of the facts
involved by an impartial third
party arbiter, and may include an
informal hearing before the arbiter.
The program is designed so
that the entire dispute settlement
process, from the time you le
your complaint to the nal
decision, should be completed in
approximately 70 days. We believe
our impartial program offers
advantages over courts in most
jurisdictions because it is informal,
quick, and free of charge.For further information concerning
eligibility in the Canadian Motor
Vehicle Arbitration Plan (CAMVAP),
call toll-free 1-800-207-0685, or call
the General Motors Customer
Communication Centre,
1-800-263-3777 (English),
1-800-263-7854 (French), or
write to:
Mediation/Arbitration Program
c/o Customer Communication Centre
General Motors of Canada Limited
Mail Code: CA1-163-005
1908 Colonel Sam Drive
Oshawa, Ontario L1H 8P7
Your inquiry should be accompanied
by the Vehicle Identication
Number (VIN).Online Owner Center
(United States only)
The Owner Center is a resource
for your GM ownership needs.
Specic vehicle information can be
found in one place.
The Online Owner Center
allows you to:
Get e-mail service reminders.
Access information about your
specic vehicle, including tips
and videos and an electronic
version of this owner manual.
Keep track of your vehicle’s
service history and maintenance
schedule.
Find GM dealers/retailers for
service nationwide.
Receive special promotions and
privileges only available to
members.
Refer to MyGMLink.com on the web
for updated information and to
register your vehicle.
Customer Information 12-3
2009 - Pontiac Vibe Owner Manual

My GM Canada (Canada only)
My GM Canada is a
password-protected section of
gmcanada.com where you can
save information on GM vehicles,
get personalized offers, and
use handy tools and forms with
greater ease.
Here are a few of the valuable
tools and services you will have
access to:
My Showroom: Find and save
information on vehicles and
current offers in your area.
My Dealers/Retailers: Save
details such as address and
phone number for each of your
preferred GM Dealers or
Retailers.
My Driveway: Receive service
reminders and helpful advice
on owning and maintaining
your vehicle.
My Preferences: Manage your
prole, subscribe to E-News
and use tools and forms
with greater ease.
To sign up to My GM Canada,
visit the My GM Canada section
within gmcanada.com.
Customer Assistance for
Text Telephone (TTY)
Users
To assist customers who are deaf,
hard of hearing, or speech-impaired
and who use Text Telephones
(TTYs), Pontiac has TTY equipment
available at its Customer Assistance
Center. Any TTY user in the U.S.
can communicate with Pontiac
by dialing: 1-800-833-PONT (7668).
(TTY users in Canada can dial
1-800-263-3830.)
Customer Assistance
Offices
Pontiac encourages customers
to call the toll-free number for
assistance. However, if a customer
wishes to write or e-mail Pontiac,
the letter should be addressed to:
United States — Customer
Assistance
Pontiac Customer Assistance Center
P.O. Box 33172
Detroit, MI 48232-5172
www.Pontiac.com
1-800-762-2737 or
1-800-833-7668
(For Text Telephone devices (TTYs))
Roadside Assistance:
1-800-ROADSIDE (762-3743)
From Puerto Rico:
1-800-496-9992 (English)
1-800-496-9993 (Spanish)
From U.S. Virgin Islands:
1-800-496-9994
12-4 Customer Information
2009 - Pontiac Vibe Owner Manual