navigation system PONTIAC VIBE 2009 Owners Manual

Customer
Information
Customer Information
Customer Satisfaction
Procedure.......................12-1
Online Owner Center........12-3
Customer Assistance for
Text Telephone (TTY)
Users
..............................12-4
Customer Assistance
Offices............................12-4
GM Mobility
Reimbursement
Program
..........................12-5
Roadside Assistance
Program..........................12-5
Scheduling Service
Appointments
(for Service)
.....................12-8
Scheduling Service
Appointments (for Vehicle
Customization)
.................12-8
Courtesy Transportation. . .12-10
Collision Damage
Repair...........................12-11
Reporting Safety Defects
Reporting Safety Defects
to the United States
Government
...................12-15
Reporting Safety Defects
to the Canadian
Government
...................12-15
Reporting Safety Defects
to General Motors.........12-16
Service Publications
Ordering Information......12-16
Vehicle Data Recording
and Privacy
Vehicle Data Recording
and Privacy...................12-17
Event Data Recorders.....12-17
OnStar®..........................12-18
Navigation System...........12-18
Radio Frequency
Identication (RFID).......12-18
Customer Information
Customer Satisfaction
Procedure
Your satisfaction and goodwill are
important to your dealer and to
Pontiac. Normally, any concerns
with the sales transaction or the
operation of the vehicle will
be resolved by the dealer’s sales or
service departments. Sometimes,
however, despite the best intentions
of all concerned, misunderstandings
can occur. If your concern has
not been resolved to your
satisfaction, the following steps
should be taken:
STEP ONE:Discuss your concern
with a member of dealership
management. Normally, concerns
can be quickly resolved at that level.
If the matter has already been
reviewed with the sales, service, or
parts manager, contact the owner
of the dealership or the general
manager.
Customer Information 12-1
2009 - Pontiac Vibe Owner Manual

This data can help provide a better
understanding of the circumstances
in which crashes and injuries occur.
Important:EDR data is recorded
by your vehicle only if a non-trivial
crash situation occurs; no data
is recorded by the EDR under
normal driving conditions and no
personal data (e.g., name, gender,
age, and crash location) is
recorded. However, other parties,
such as law enforcement, could
combine the EDR data with the type
of personally identifying data
routinely acquired during a crash
investigation.
To read data recorded by an EDR,
special equipment is required,
and access to the vehicle or the
EDR is needed. In addition to
the vehicle manufacturer, other
parties, such as law enforcement,
that have the special equipment, can
read the information if they have
access to the vehicle or the EDR.GM will not access this data or
share it with others except: with the
consent of the vehicle owner or,
if the vehicle is leased, with the
consent of the lessee; in response
to an official request of police or
similar government office; as part of
GM’s defense of litigation through
the discovery process; or, as
required by law. Data that GM
collects or receives may also be
used for GM research needs or may
be made available to others for
research purposes, where a need is
shown and the data is not tied to
a specic vehicle or vehicle owner.
OnStar®
If your vehicle has OnStar and you
subscribe to the OnStar services,
please refer to the OnStar Terms and
Conditions for information on data
collection and use.
Navigation System
If your vehicle has a navigation
system, use of the system may result
in the storage of destinations,
addresses, telephone numbers, and
other trip information. Refer to the
navigation system operating manual
for information on stored data and for
deletion instructions.
Radio Frequency
Identication (RFID)
RFID technology is used in some
vehicles for functions such as
tire pressure monitoring and ignition
system security, as well as in
connection with conveniences such
as key fobs for remote door
locking/unlocking and starting, and
in-vehicle transmitters for garage
door openers. RFID technology in
GM vehicles does not use or record
personal information or link with
any other GM system containing
personal information.
12-18 Customer Information
2009 - Pontiac Vibe Owner Manual

Lights
Exterior Lamps................... 5-1
Flash-to-Pass..................... 4-7
High/Low Beam Changer..... 4-7
Loading Your Vehicle............8-32
Locks
Door ................................. 2-6
Power Door ....................... 2-7
Rear Door Security Locks.... 2-7
Loss of Control....................8-25
Low Fuel Warning Light........4-25
Low Washer Fluid Warning
Light...............................4-23
Lower Anchors and Tethers
for Children......................1-44
Luggage Carrier.................... 3-2
M
Maintenance Schedule
At Each Fuel Fill.............11-12
At Least Once a Month . . . 11-13
At Least Once a Year......11-13
At Least Twice a Year.....11-13
Brake System
Inspection...................11-17
Engine Cooling System
Inspection...................11-17Maintenance Schedule (cont.)
Exhaust System
Inspection...................11-16
Fuel System Inspection....11-16
How This Section is
Organized....................11-2
Introduction......................11-1
Maintenance Replacement
Parts...........................10-4
Maintenance
Requirements...............11-2
Part A - Scheduled
Maintenance Services....11-3
PartB-Owner Checks
and Services...............11-12
Part C - Periodic
Maintenance
Inspections.................11-16
PartD-Recommended
Fluids and Lubricants . . . 11-18
PartE-Maintenance
Record.......................11-20
Scheduled Maintenance.....11-4
Steering, Suspension and
Front Drive Axle Boot
and Seal Inspection.....11-16Maintenance Schedule (cont.)
Throttle System
Inspection...................11-17
Using..............................11-3
Your Vehicle and the
Environment.................11-2
Malfunction Indicator Lamp....4-20
Manual Seats........................ 1-2
Manual Transmission
Fluid...............................9-16
Operation........................8-11
Mirrors
Manual Rearview Mirror.....2-13
Outside Power Mirrors.......2-14
MP3 .................................... 6-9
MyGMLink.com....................12-3
N
Navigation System,
Privacy..........................12-18
New Vehicle Break-In............. 8-2
Notices and Cautions............... iii
Notication
Service Airbag Message....4-16
i-6 INDEX
2009 - Pontiac Vibe Owner Manual

O
Odometer...........................4-13
Odometers, Trip...................4-13
Off-Road Recovery...............8-24
Oil
Engine.............................. 9-9
Pressure Light..................4-22
Older Children, Restraints......1-36
Online Owner Center............12-3
OnStar, Privacy..................12-18
OnStar
®System, see
OnStar®Manual...............4-25
Outlet Adjustment.................. 7-3
Outlets
Accessory Power................ 4-9
Outside
Power Mirrors..................2-14
Overhead Console................. 3-2
Owner Checks, Service.......... 9-5
Owners, Canadian.................... ii
P
Paint, Damage.....................9-89
Park
Shifting Into.....................8-13
Shifting Out of..................8-14
Park Brake..........................8-12Parking
Over Things That Burn......8-16
Parking Your Vehicle............8-15
Part A - Scheduled
Maintenance Services........11-3
Part B - Owner Checks
and Services..................11-12
Part C - Periodic Maintenance
Inspections.....................11-16
PartD-Recommended
Fluids and Lubricants......11-18
PartE-Maintenance
Record..........................11-20
Passenger Airbag Status
Indicator..........................4-15
Passenger Compartment
Air Filter............................ 7-4
Passenger Sensing System . . . 1-28
Passing..............................8-25
Perchlorate Materials
Requirements, California...... 9-3
Power
Door Locks........................ 2-7
Electrical System..............9-36
Outlet 115 Volt Alternating
Current........................4-10
Retained Accessory............ 8-4
Steering Fluid...................9-24
Windows.........................2-12Pressure Cap......................9-22
Privacy.............................12-17
Event Data Recorders.....12-17
Navigation System..........12-18
OnStar..........................12-18
Radio Frequency
Identication................12-18
R
Radio Frequency Identication
(RFID), Privacy...............12-18
Radio(s)............................... 6-3
Radios
Reception........................6-14
Setting the Clock................ 6-2
Reading Lamps..................... 5-4
Rear Door Security Locks....... 2-7
Rear Seat Operation.............. 1-7
Rear Windshield Washer/
Wiper............................... 4-8
Rearview Mirrors..................2-13
Reclining Seatbacks............... 1-3
Recreational Vehicle Towing . . . 9-75
Remote Keyless Entry (RKE)
System............................. 2-3
Remote Keyless Entry (RKE)
System, Operation.............. 2-4
INDEX i-7
2009 - Pontiac Vibe Owner Manual