service Ram 1500 2014 Owner's Manual

In Mexico Contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1-800-855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call the
manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465–2001 English / (800) 387–9983 French).
9
IF YOU NEED CONSUMER ASSISTANCE 777

The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.WARNING!
Engine exhaust, some of its constituents, and certain
vehicle components contain, or emit, chemicals
known to the State of California to cause cancer and
birth defects, or other reproductive harm. In addi-
tion, certain fluids contained in vehicles and certain
products of component wear contain, or emit, chemi-
cals known to the State of California to cause cancer
and birth defects, or other reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of Chrysler Group
LLC warranties applicable to this vehicle and market.
778 IF YOU NEED CONSUMER ASSISTANCE

MOPAR® PARTS
MOPAR® fluids, lubricants, parts, and accessories are
available from an authorized dealer. They are recom-
mended for your vehicle in order to help keep the vehicle
operating at its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the
manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedycampaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424– 9153),
or go to http://www.safercar.gov; or write to: Administra-
tor, NHTSA, 1200 New Jersey Avenue, SE., West Building,
Washington, D.C. 20590. You can also obtain other infor-
mation about motor vehicle safety from http://
www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go to http://www.tc.gc.ca/
roadsafety/
9
IF YOU NEED CONSUMER ASSISTANCE 779

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Mas-
tercard, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
780 IF YOU NEED CONSUMER ASSISTANCE

Call toll free at:
•1–800–890–4038 (U.S.)
• 1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
Traction Grades
The Traction grades, from highest to lowest, are AA, A, B,
and C. These grades represent the tire’s ability to stop on
wet pavement, as measured under controlled conditions
on specified government test surfaces of asphalt and
concrete. A tire marked C may have poor traction perfor-
mance.
9
IF YOU NEED CONSUMER ASSISTANCE 781

Cellular Phone.......................... .360
Center High Mounted Stop Light ..............750
Center Seat Storage Compartment .............239
Certification Label ........................ .588
Chart, Tire Sizing ........................ .540
Check Engine Light (Malfunction Indicator Light) . .284
Checking Your Vehicle For Safety ..............120
Checks, Safety .......................... .120
Child Restraint ............................83
Child Restraints Child Seat Installation ....................108
Install A LATCH-compatible Child Restraint . . . .102
Installing Child Restraints Using The Vehicle Seat
Belt ................................ .104
Lower Anchors And Tethers For Children .......92
Cigar Lighter ........................... .231
Clean Air Gasoline ....................... .578
Cleaning Wheels .............................. .727Climate Control
......................... .360
Cold Weather Operation ....................393
Compact Disc (CD) Maintenance ..............359
Compact Spare Tire ....................... .556
Console, Overhead ....................... .212
Contract, Service ......................... .777
Coolant Pressure Cap (Radiator Cap) ...........712
Cooling System .......................... .709
Adding Coolant (Antifreeze) ...............711
Coolant Capacity ...................... .755
Coolant Level ......................... .709
Disposal of Used Coolant .................713
Drain, Flush, and Refill ...................710
Inspection ........................... .713
Points to Remember .....................715
Pressure Cap ......................... .712
Radiator Cap ......................... .712
Selection of Coolant (Antifreeze) .............710
Corrosion Protection ...................... .725
786 INDEX

Cupholders............................ .233
Customer Assistance ...................... .775
Data Recorder, Event .......................82
Daytime Running Lights ....................172
Dealer Service ........................... .695
Defroster, Rear Window .....................244
Defroster, Windshield ..................... .122
Delay (Intermittent) Wipers ..................181
Differential, Limited-Slip ....................492
Dipsticks Power Steering ........................ .520
Disabled Vehicle Towing ....................682
Disposal Antifreeze (Engine Coolant) ................713
Door Locks Door Locks ............................37
KeyFob...............................37
Remote ...............................37 Remote Keyless Entry (RKE)
................37
Door Locks, Automatic ......................39
Door Opener, Garage ...................... .214
Driving Off-Pavement ......................... .474
Off-Road ............................ .474
Through Flowing, Rising, or Shallow Standing
Water ............................... .494
Dual Rear Wheels ........................ .565
E-85 Fuel .............................. .582
Electrical Power Outlets .....................227
Electric Rear Window Defrost .................244
Electronically Shifted Transfer Case .............440
Electronic Brake Control System ...............526
Anti-Lock Brake System ..................527
Brake Assist System .....................528
Traction Control System ...................527
Electronic Range Select (ERS) .................410
10
INDEX 787

Fog .................................174
Four-Wheel Drive Indicator ................439
Hazard Warning Flasher ..................629
Headlights ........................... .170
High Beam ........................... .180
High Beam Indicator .....................288
High Beam/Low Beam Select ...............180
Illuminated Entry ........................23
Instrument Cluster ..................... .284
Interior ............................. .175
Oil Pressure .......................... .289
Passing ............................. .180
Seat Belt Reminder ..................... .288
Security Alarm ........................ .289
Service .............................. .743
Side Marker .......................... .754
Tire Pressure Monitoring (TPMS) ............290
Traction Control ....................... .536
Transfer Case ......................... .439Turn Signal
.......................... .124
Warning (Instrument Cluster Description) ......284
Limited-Slip Differential ....................492
Loading Vehicle ......................... .588
Tires ............................... .545
Locks ..................................37
Automatic Door .........................39
Child Protection .........................40
Door .................................37
Power Door ............................39
Low Tire Pressure System ...................567
Lubrication, Body ........................ .704
Lug Nuts .............................. .630
Maintenance Free Battery ....................701
Maintenance Procedures ....................696
Maintenance Schedule ..................... .764
Malfunction Indicator Light (Check Engine) .......694
Manual, Service ......................... .780
10
INDEX 793

Restraints, Occupant........................50
Rotation, Tires .......................... .564
Safety Checks Inside Vehicle .................122
Safety Checks Outside Vehicle ................124
Safety Defects, Reporting ....................779
Safety, Exhaust Gas ....................... .121
Safety Information, Tire .....................539
Safety Tips ............................. .120
Schedule, Maintenance .....................764
Seat Belt Maintenance ..................... .730
Seat Belt Reminder .........................67
Seat Belts ................................50
Adjustable Upper Shoulder Anchorage .........63
And Pregnant Women .....................68
Child Restraint ..........................83
Extender ..............................68
Front Seat .............................54
Inspection ........................... .122Pretensioners
...........................66
Reminder ............................ .288
Untwisting Procedure .....................62
Seats ................................. .147
Adjustment .......................... .147
Easy Entry ........................... .166
Folding Floor ......................... .246
Memory ............................. .162
Power .............................. .147
Rear Folding ......................... .157
Reclining Rear ........................ .156
Security Alarm ............................22
Selection of Coolant (Antifreeze) ...............758
SENTRY KEY® FCC General Information ..................21
Key Programming .......................21
Sentry Key (Immobilizer) ....................19
Sentry Key Replacement .....................20
Service Assistance ........................ .775
10
INDEX 797

Service Contract......................... .777
Service Manuals ......................... .780
Settings, Personal ........................ .327
Shifting ............................... .400
Automatic Transmission ..................403
Transfer Case ......................... .438
Transfer Case, Shifting into Transfer Case
Neutral (N) .......................... .620
Transfer Case, Shifting out of Transfer Case
Neutral (N) .......................... .623
Shift Lever Override ...................... .678
Shoulder Belts ............................54
Shoulder Belt Upper Anchorage ................63
Side Airbag ..............................77
Signals, Turn ........................... .124
Sliding Rear Window Power .............................. .245
Snow Chains (Tire Chains) ...................562
Snow Plow ............................. .612Snow Tires
............................. .555
Spare Tire .............................. .556
Spark Plugs ............................ .758
Speed Control (Cruise Control) ................189
Speedometer ............................ .289
Stabilizer/Sway Bar System ..................472
Starting .................................33
Automatic Transmission ..................391
Cold Weather ......................... .393
Engine Fails to Start .....................393
Remote ...............................33
Starting Procedures (Gas Engines) .............390
Steering Power .............................. .518
Wheel, Heated ........................ .185
Wheel, Tilt ........................... .184
Steering Wheel Audio Controls ...............358
Steering Wheel Mounted Sound System Controls . . .358
Storage Compartment, Center Seat .............239
798 INDEX