truck Ram 1500 2015 Service Manual

Rear Jacking Location
When changing a rear wheel, assemble the jack drive
tube to the jack and connect the drive tube to the
extension tube. Place the jack under the axle between the
spring and the shock absorber with the drive tubes
extending to the rear.
Connect the jack tube extension and wheel wrench.
CAUTION!
Before raising the wheel off the ground, make sure
that the jack will not damage surrounding truck parts
and adjust the jack position as required.
NOTE:If the bottle jack will not lower by turning the dial
(thumbwheel) by hand, it may be necessary to use the
jack drive tube in order to lower the jack.
4. By rotating the wheel wrench clockwise, raise the
vehicle until the wheel just clears the surface.
WARNING!
Raising the vehicle higher than necessary can make
the vehicle unstable and cause a collision. It could
slip off the jack and hurt someone near it. Raise the
vehicle only enough to remove the tire.Rear Jacking Location (All)
720 WHAT TO DO IN EMERGENCIES

5. Remove the wheel nuts and pull the wheel off. On
single rear-wheel (SRW) trucks, install the spare wheel
and wheel nuts with the cone shaped end of the wheel
nuts toward the wheel. On 3500 dual rear-wheel
models (DRW) trucks, if the outer tire is being re-
placed then leave the inner wheel on the vehicle. If the
inner wheel is being replaced remove the outer wheel
and replace the inner wheel. The wheel nuts are a
two-piece assembly with a flat face. Lightly tighten the
wheel nuts. To avoid the risk of forcing the vehicle off
the jack, do not fully tighten the wheel nuts until the
vehicle has been lowered.
Rear Inner Wheel Proper Placement (Dual Rear Wheel
Equipped)
6
WHAT TO DO IN EMERGENCIES 721

CAUTION!
Never use a floor jack directly under the differential
housing of a loaded truck or damage to your vehicle
may result.
JUMP-STARTING PROCEDURES
If your vehicle has a discharged battery it can be jump-
started using a set of jumper cables and a battery in
another vehicle or by using a portable battery booster
pack. Jump-starting can be dangerous if done improperly
so please follow the procedures in this section carefully.
NOTE:When using a portable battery booster pack
follow the manufacturer ’s operating instructions and
precautions.
CAUTION!
Do not use a portable battery booster pack or any
other booster source with a system voltage greater
than 12 Volts or damage to the battery, starter motor,
alternator or electrical system may occur.
WARNING!
Do not attempt jump-starting if the battery is frozen.
It could rupture or explode and cause personal injury.
Preparations For Jump-Start
The battery in your vehicle is located in the front of the
engine compartment, behind the left headlight assembly.
NOTE:The positive battery post is covered with a
protective cap. Lift up on the cap to gain access to the
positive battery post. Do not jump off fuses. Only jump
directly off positive post.
6
WHAT TO DO IN EMERGENCIES 729

FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it
can often be moved using a rocking motion. Turn the
steering wheel right and left to clear the area around the
front wheels. Then shift back and forth between DRIVE
and REVERSE (with automatic transmission) or 2nd gear
and REVERSE (with manual transmission), while gently
pressing the accelerator. Use the least amount of accel-
erator pedal pressure that will maintain the rocking
motion, without spinning the wheels or racing the en-
gine.
NOTE:For trucks equipped with 8-speed automatic
transmission: Shifts between DRIVE and REVERSE can
only be achieved at wheel speeds of 5 mph (8 km/h) or
less. Whenever the transmission remains in NEUTRAL
for more than two seconds, you must press the brake
pedal to engage DRIVE or REVERSE.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the en-
gine to idle with the transmission in NEUTRAL for at
least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce
the risk of transmission failure during prolonged
efforts to free a stuck vehicle.
NOTE:Press the#ESC Off#switch, to place the Electronic
Stability Control (ESC) system in#Partial Off#mode,
before rocking the vehicle. Refer to “Electronic Brake
Control” in “Starting And Operating” for further infor-
mation. Once the vehicle has been freed, press the#ESC
Off#switch again to restore#ESC On#mode.
734 WHAT TO DO IN EMERGENCIES

WARNING!
•Do not use a chain for freeing a stuck vehicle.
Chains may break, causing serious injury or death.
•Stand clear of vehicles when pulling with tow
hooks. Tow straps may become disengaged, caus-
ing serious injury.
CAUTION!
Tow hooks are for emergency use only to rescue a
vehicle stranded off-road. Do not use tow hooks for
tow truck hookup or highway towing. You could
damage your vehicle.
SHIFT LEVER OVERRIDE
If a malfunction occurs and the shift lever cannot be
moved out of the PARK position, you can use one of the
following procedures to temporarily move the shift lever:
Column Shifter — If Equipped
1. Turn the engine off.
2. Firmly apply the parking brake.
3. Tilt the steering wheel to the full up position.
4. Press and maintain firm pressure on the brake pedal.
5. Insert a screwdriver or similar tool, into the access port
(ringed circle) on the bottom of the steering column
and push and hold the override release lever up.
736 WHAT TO DO IN EMERGENCIES

To Reset The Manual Park Release:
1. Push the locking tab to the right, to unlock the lever.
2. Rotate the Manual Park Release lever forward to its
original position, until the locking tab snaps into place
to secure the lever.
3. Pull gently on the tether strap to confirm that the lever
is locked in its stowed position.
4. Re-install the access cover.
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial wrecker service. If the trans-
mission and drivetrain are operable, disabled vehicles
may also be towed as described under “Recreational
Towing” in the “Starting and Operating” section.
NOTE:Vehicles equipped with air suspension must be
placed in Transport mode, before tying them down (from
the body) on a trailer or flatbed truck. Refer to#Air
Suspension#in#Starting and Operating#for more infor-
mation. If the vehicle cannot be placed in Transport mode
(for example, engine will not run), tie-downs must be
fastened to the axles (not to the body). Failure to follow
these instructions may cause fault codes to be set and/or
cause loss of proper tie-down tension.
740 WHAT TO DO IN EMERGENCIES

If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
position, not the ACC position.
If the key fob is unavailable or the vehicle’s battery is
discharged, refer to ”Manual Park Release” or “Shift
Lever Override” in this section for instructions on shift-
ing the automatic transmission out of PARK for towing.
CAUTION!
•Do not use sling type equipment when towing.
Vehicle damage may occur.
•When securing the vehicle to a flat bed truck, do
not attach to front or rear suspension components.
Damage to your vehicle may result from improper
towing.
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with
all four wheelsOFFthe ground using a flatbed.
If flatbed equipment is not available, and the transmis-
sion is operable, this vehicle may be towed (with rear
wheels on the ground) under the following conditions:
•The transmission must be in NEUTRAL.
•The towing speed must not exceed 30 mph (48 km/h).
•The towing distance must not exceed 15 miles (24 km)
for 6-speed transmission, or 30 miles (48 km) for
8-speed transmission.
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 15
miles (24 km) for 6-speed transmission, or 30 miles
(48 km) for 8-speed transmission, tow with the rear
wheelsOFFthe ground. Acceptable methods are to tow
the vehicle on a flatbed, or with the front wheels raised
742 WHAT TO DO IN EMERGENCIES

Change Engine Oil
The oil change indicator system will remind you that it is
time to take your vehicle in for scheduled maintenance.
Refer to the “Maintenance Schedule” for further informa-
tion.
NOTE: 1500 Models Only
•Under no circumstances should oil change intervals
exceed 10,000 miles (16,000 km) or twelve months on
1500 trucks, whichever comes first.
2500 – 3500 Models
•Under no circumstances should oil change intervals
exceed 8,000 miles (13,000 km) or twelve months on
2500 – 3500 trucks, whichever comes first.
Engine Oil Selection
For best performance and maximum protection under all
types of operating conditions, the manufacturer only
recommends engine oils that are API Certified and meet
the requirements of Chrysler Material Standard MS-6395.
American Petroleum Institute (API) Engine Oil
Identification Symbol
This symbol means that the oil has
been certified by the American
Petroleum Institute (API). The
manufacturer only recommends
API Certified engine oils.
756 MAINTAINING YOUR VEHICLE

•For 2500/3500 trucks with a 5.7L engine operating
under a gross combined weight rating of 14,000 lbs (6
350 kg) or greater, SAE 5W-30 engine oil is recom-
mended for all operating temperatures.
Engine Oil Viscosity — 6.4L Engine
Use Pennzoil Ultra™ 0W–40 engine or equivalent
MOPAR® oil meeting the Chrysler Material Standard
MS-12633 for use in all operating temperatures.
The engine oil filler cap also shows the recommended
engine oil viscosity for your engine. For information on
engine oil filler cap location, refer to the “Engine Com-
partment” in this section.
Synthetic Engine Oils
You may use synthetic engine oils provided the recom-
mended oil quality requirements are met, and the recom-
mended maintenance intervals for oil and filter changes
are followed.
Disposing Of Used Engine Oil And Oil Filters
Care should be taken in disposing of used engine oil and
oil filters from your vehicle. Used oil and oil filters,
indiscriminately discarded, can present a problem to the
environment. Contact your authorized dealer, service sta-
tion or governmental agency for advice on how and where
used oil and oil filters can be safely discarded in your area.
Engine Oil Filter
The engine oil filter should be replaced with a new filter
at every engine oil change.
Engine Oil Filter Selection
This manufacturer’s engines have a full-flow type oil
filter. Use a filter of this type for replacement. The quality
of replacement filters varies considerably. Only high
quality filters should be used to assure most efficient
service. MOPAR® engine oil filters are a high quality oil
filter and are recommended.
758 MAINTAINING YOUR VEHICLE

WARNING!(Continued)
assemblies must be replaced after a collision if they
have been damaged (i.e., bent retractor, torn web-
bing, etc.).
Tri-Fold Soft Tonneau Cover Care
For cleaning and protecting the vinyl Tri-Fold Tonneau
cover, use MOPAR® Whitewall & Vinyl Top Cleaner and
MOPAR® Leather and Vinyl Conditioner/Protectant.
Spray-On Bedliner – If Equipped
During ownership, the shine and luster of the Spray-On
Bedliner can fade from oxidation, road dirt, heavy-duty
hauling and hard water stains. Weathering and UV
exposure will lead to fading, dulling, and loss of gloss
over time.
To help maintain the appearance of your Spray-On
Bedliner, the manufacturer recommends you periodically
rinse all loose dirt from your truck bed and clean your
truck at least twice per year using the MOPAR®
Spray-On Bedliner Conditioner available at your local
authorized dealer.
To Help Maintain The Appearance Of Your Spray-On
Bedliner, Follow The Steps Below:
1. Rinse your truck bed out with water to remove any
loose dirt and debris.
2. Mix a mild soap or detergent with water with a soft
cloth or brush.
3. Rinse bedliner with water.
4. Once dry, apply a small amount of MOPAR®
Spray-On Bedliner Conditioner to a moist towel or
sponge and wipe over the entire surface of the truck
bedliner.
796 MAINTAINING YOUR VEHICLE