low service Ram 1500 2015 Owner's Manual

INTRODUCTION
Congratulations on selecting your new Chrysler Group
LLC vehicle. Be assured that it represents precision
workmanship, distinctive styling, and high quality - all
essentials that are traditional to our vehicles.
This Owner’s Manual has been prepared with the assis-
tance of service and engineering specialists to acquaint
you with the operation and maintenance of your vehicle.
It is supplemented by Warranty Information, and various
customer-oriented documents. Please take the time to
read these publications carefully. Following the instruc-
tions and recommendations in this manual will help
assure safe and enjoyable operation of your vehicle.
NOTE: After reviewing the owner information, it
should be stored in the vehicle for convenient referenc-
ing and remain with the vehicle when sold.
When it comes to service, remember that your authorized
dealer knows your vehicle best, has factory-trained tech-
nicians and genuine parts, and cares about your satisfac-
tion.
HOW TO USE THIS MANUAL
Consult the Table of Contents to determine which section
contains the information you desire.
Since the specification of your vehicle depends on the
items of equipment ordered, certain descriptions and
illustrations may differ from your vehicle’s equipment.
The detailed index at the back of this Owner’s Manual
contains a complete listing of all subjects.
Consult the following table for a description of the
symbols that may be used on your vehicle or throughout
this Owner’s Manual:
4INTRODUCTION

CAUTION!
•Always remove the Key Fobs from the vehicle and
lock all doors when leaving the vehicle unattended.
•For vehicles equipped with Keyless Enter-N-Go™,
always remember to place the ignition in the OFF
position.
At the time of purchase, the original owner is provided
with a four-digit Personal Identification Number (PIN).
Keep the PIN in a secure location. This number is
required for authorized dealer replacement of Key Fobs.
Duplication of Key Fobs may be performed at an autho-
rized dealer. This procedure consists of programming a
blank Key Fob to the vehicle electronics. A blank Key Fob
is one that has never been programmed.
NOTE:When having the Sentry Key® Immobilizer Sys-
tem serviced, bring all vehicle keys with you to an
authorized dealer.
Customer Key Programming
Programming Key Fobs or RKE transmitters may be
performed at an authorized dealer.
General Information
The Sentry Key® system complies with FCC rules part 15
and with RSS-210 of Industry Canada. Operation is
subject to the following conditions:
•This device may not cause harmful interference.
•This device must accept any interference that may be
received, including interference that may cause unde-
sired operation.
NOTE:Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.
20 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

How To Disengage The Automatic Locking Mode
Unbuckle the combination lap/shoulder belt and allow it
to retract completely to disengage the Automatic Locking
Mode and activate the vehicle sensitive (emergency)
locking mode.
WARNING!
•The seat belt assembly must be replaced if the
switchable Automatic Locking Retractor (ALR) fea-
ture or any other seat belt function is not working
properly when checked according to the proce-
dures in the Service Manual.
•Failure to replace the seat belt assembly could
increase the risk of injury in collisions.
(Continued)
WARNING!(Continued)
•Do not use the Automatic Locking Mode to restrain
occupants who are wearing the seat belt or children
who are using booster seats. The locked mode is
only used to install rear-facing or forward-facing
child restraints that have a harness for restraining
the child.
Supplemental Restraint System (SRS)
Air Bag System Components
Your vehicle may be equipped with the following air bag
system components:
•Occupant Restraint Controller (ORC)
•Air Bag Warning Light
•Steering Wheel and Column
•Instrument Panel
2
THINGS TO KNOW BEFORE STARTING YOUR VEHICLE 67

continues, see your doctor. If these particles settle on
your clothing, follow the garment manufacturer ’s in-
structions for cleaning.
Do not drive your vehicle after the air bags have de-
ployed. If you are involved in another collision, the air
bags will not be in place to protect you.
WARNING!
Deployed air bags and seat belt pretensioners cannot
protect you in another collision. Have the air bags,
seat belt pretensioners, and the seat belt retractor
assemblies replaced by an authorized dealer imme-
diately. Also, have the Occupant Restraint Controller
System serviced as well.
NOTE:
•Air bag covers may not be obvious in the interior trim,
but they will open during air bag deployment.
•After any collision, the vehicle should be taken to an
authorized dealer immediately.
Enhanced Accident Response System
In the event of an impact, if the communication network
remains intact, and the power remains intact, depending
on the nature of the event, the ORC will determine
whether to have the Enhanced Accident Response Sys-
tem perform the following functions:
•Cut off fuel to the engine.
•Flash hazard lights as long as the battery has power or
until the ignition switch is turned to the “OFF” posi-
tion.
•Turn on the interior lights, which remain on as long as
the battery has power or until the ignition switch is
turned to the “OFF” position.
•Unlock the doors automatically.
78 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

free, if any of the following occurs, have an authorized
dealer service the air bag system immediately.
•The Air Bag Warning Light does not come on during
the four to eight seconds when the ignition switch is
first turned to the ON/RUN position.
•The Air Bag Warning Light remains on after the four to
eight-second interval.
•The Air Bag Warning Light comes on intermittently or
remains on while driving.
NOTE:If the speedometer, tachometer, or any engine
related gauges are not working, the Occupant Restraint
Controller (ORC) may also be disabled. In this condition
the air bags may not be ready to inflate for your protec-
tion. Have an authorized dealer service the air bag
system immediately.
WARNING!
Ignoring the Air Bag Warning Light in your instru-
ment panel could mean you won’t have the air bags
to protect you in a collision. If the light does not come
on as a bulb check when the ignition is first turned
on, stays on after you start the vehicle, or if it comes
on as you drive, have an authorized dealer service the
air bag system immediately.
80 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE

Safety Checks You Should Make Inside The
Vehicle
Seat Belts
Inspect the seat belt system periodically, checking for
cuts, frays, and loose parts. Damaged parts must be
replaced immediately. Do not disassemble or modify the
system.
Front seat belt assemblies must be replaced after a
collision. Rear seat belt assemblies must be replaced after
a collision if they have been damaged (i.e., bent retractor,
torn webbing, etc.). If there is any question regarding seat
belt or retractor condition, replace the seat belt.
Air Bag Warning Light
The light should come on and remain on for
four to eight seconds as a bulb check when the
ignition switch is first turned ON. If the light is
not lit during starting, see your authorized dealer. If the
light stays on, flickers, or comes on while driving, have
the system checked by an authorized dealer.
Defroster
Check operation by selecting the defrost mode and place
the blower control on high speed. You should be able to
feel the air directed against the windshield. See your
authorized dealer for service if your defroster is inoper-
able.
Floor Mat Safety Information
Always use floor mats designed to fit the footwell of your
vehicle. Use only floor mats that leave the pedal area
unobstructed and that are firmly secured so that they
cannot slip out of position and interfere with the pedals
or impair safe operation of your vehicle in other ways.
11 6 T H I N G S TO K N O W B E F O R E S TA R T I N G Y O U R V E H I C L E

NOTE:The ASSIST and 9–1–1 features operate through
the Uconnect® Access service. These buttons will only
operate as long as your Uconnect® Access service is
active. Refer to your “Uconnect® System supplement
manual” for further information.
ASSIST Call
The ASSIST Button is used to automatically connect you
to any one of the following support centers:
•Roadside Assistance – If you get a flat tire, or need a
tow, just press the Assist button and you’ll be con-
nected to someone who can help. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside Assistance.
•Uconnect® Access Customer Care – In-vehicle support
for Uconnect® Access and Uconnect® Access Via
Mobile features.
•Vehicle Customer Care – Total support for all other
vehicle issues.
9-1-1 Call
1. Press the 9-1-1 Call button on the Rearview Mirror.
NOTE:In case the 9-1-1 Call button is pushed in error,
there will be a 10 second delay before the 9-1-1 Call
system initiates a call to a 9-1-1 operator. To cancel the
9-1-1 Call connection, press the 9-1-1 Call button on the
Rearview Mirror or press the cancellation button on the
Phone Screen. Termination of the 9-1-1 Call will turn the
green LED light on the Rearview Mirror off.
2. The LED light located between the Assist and 9-1-1
buttons on the Rearview Mirror will turn green once a
connection to a 9-1-1 operator has been made.
128 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

WARNING!(Continued)
•Modifications to any part of the 9-1-1 Call system
could cause the air bag system to fail when you
need it. You could be injured if the air bag system
is not there to help protect you.
9-1-1 Call System Limitations
Vehicles sold in Canada and MexicoDO NOThave 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
•The Rearview Mirror light located between the Assist
and 9-1-1 buttons will continuously be illuminated
red.
•The Phone Screen will display the following message
“Vehicle phone requires service. Please contact your
dealer.”
•An In-Vehicle Audio message will state “Vehicle phone
requires service. Please contact your dealer.”
WARNING!
•Ignoring the Rearview Mirror light could mean you
will not have 9-1-1 Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the 9-1-1 Call system immediately.
(Continued)
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 131

WARNING!(Continued)
•The Occupant Restraint Control module turns on
the Air Bag Warning Light on the instrument panel
if a malfunction in any part of the system is
detected. If the Air Bag Warning Light is illumi-
nated, the air bag system may not be working
properly and the 9-1-1 system may not be able to
send a signal to a 9-1-1 operator. If the Air Bag
Warning Light is illuminated, have an authorized
dealer service the ORC system immediately.
Even if the 9-1-1 Call system is fully functional, factors
beyond Chrysler Group LLC’s control may prevent or
stop the 9-1-1 Call system operation. These include, but
are not limited to, the following factors:
•The ignition key has been removed from the ignition
and the delayed accessories mode is active.
•The ignition key is in OFF position.
•The vehicle’s electrical systems are not intact.
•The 9-1-1 Call system software and/or hardware are
damaged during a crash.
•The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
•Wireless and/or Global Positioning Satellite signals
are unavailable or obstructed.
•Equipment malfunction at the 9-1-1 operator facility.
•Operator error by the 9-1-1 operator.
•Wireless network congestion.
•Weather.
•Buildings, structures, geographic terrain, or tunnels.
132 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

Rear Head Restraints
The rear seats are equipped with adjustable head re-
straints. To raise the head restraint, pull upward on the
head restraint. To lower the head restraint, press the
adjustment button, located on the base of the head
restraint, and push downward on the head restraint.
NOTE:
•The rear center head restraint (Crew Cab and Quad
Cab) has only one adjustment position that is used to
aid in the routing of a tether. Refer to “Occupant
Restraints” in “Things to Know Before Starting Your
Vehicle” for further information.
•The head restraints should only be removed by quali-
fied technicians, for service purposes only. If either of
the head restraints require removal, see your autho-
rized dealer.
DRIVER MEMORY SEAT — IF EQUIPPED
This feature allows the driver to store up to two different
memory profiles for easy recall through a memory
switch. Each memory profile contains desired position
settings for the driver seat, side mirrors, adjustable
pedals (if equipped) and a set of desired radio station
Adjustment Button
158 UNDERSTANDING THE FEATURES OF YOUR VEHICLE