light Ram 1500 2019 Owner's Manual

3. When a trailer with electric/EOH brakes is plugged in,the trailer connected message should appear in the
instrument cluster display (if the connection is not
recognized by the ITBM, braking functions will not be
available), the GAIN setting will illuminate and the
correct type of trailer must be selected from the instru-
ment cluster display options.
4. Push the UP or DOWN button on the steering wheel until “TRAILER TOW” appears on the screen.
5. Push the RIGHT arrow on the steering wheel to enter “TRAILER TOW”.
6. Push the UP or DOWN buttons until the Trailer Brake Type appears on the screen. 7. Push the RIGHT arrow and then push the UP or DOWN
buttons until the proper Trailer Brake Type appears on
the screen.
8. In a traffic-free environment, tow the trailer on a dry, level surface at a speed of 20–25 mph (30–40 km/h) and
squeeze the manual brake control lever completely.
9. If the trailer wheels lockup (indicated by squealing tires), reduce the GAIN setting; if the trailer wheels turn
freely, increase the GAIN setting.
Repeat steps 8 and 9 until the GAIN setting is at a point just
below trailer wheel lockup. If towing a heavier trailer,
trailer wheel lockup may not be attainable even with the
maximum GAIN setting of 10.
Light Electric Heavy Electric Light EOH Heavy EOH
Type of Trailer Brakes Electric Trailer Brakes Electric Trailer Brakes Electric over Hydrau- lic Trailer BrakesElectric over Hydrau-
lic Trailer Brakes
Load *Under 10,000 lbs *Above 10,000 lbs *Under 10,000 lbs *Above 10,000 lbs
* The suggested selection depends and may change de-
pending on the customer preferences for braking perfor-
mance. Condition of the trailer brakes, driving and road
state may also affect the selection.
6
STARTING AND OPERATING 419

Display Messages
The trailer brake control interacts with the instrument
cluster display. Display messages, along with a single
chime, will be displayed when a malfunction is determined
in the trailer connection, trailer brake control, or on the
trailer. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” for further information.
WARNING!
Connecting a trailer that is not compatible with the
ITBM system may result in reduced or complete loss of
trailer braking. There may be a increase in stopping
distance or trailer instability which could result in
personal injury.
CAUTION!
Connecting a trailer that is not compatible with the
ITBM system may result in reduced or complete loss of
trailer braking. There may be a increase in stopping
distance or trailer instability which could result in
damage to your vehicle, trailer, or other property.NOTE:
•
An aftermarket controller may be available for use with
trailers with air or electric-over-hydraulic trailer brake
systems. To determine the type of brakes on your trailer
and the availability of controllers, check with your
trailer manufacturer or dealer.
• Removal of the ITBM will cause errors and it may cause
damage to the electrical system and electronic modules
of the vehicle. See your authorized dealer if an aftermar-
ket module is to be installed.
Towing Requirements — Trailer Lights And Wiring
Whenever you pull a trailer, regardless of the trailer size,
stoplights and turn signals on the trailer are required for
motoring safety.
The Trailer Tow Package may include a four- and seven-pin
wiring harness. Use a factory approved trailer harness and
connector.
NOTE: Do not cut or splice wiring into the vehicle’s wiring
harness.
The electrical connections are all complete to the vehicle
but you must mate the harness to a trailer connector. Refer
to the following illustrations.
420 STARTING AND OPERATING

Towing Tips
Before setting out on a trip, practice turning, stopping, and
backing up the trailer in an area located away from heavy
traffic.
Automatic Transmission
The DRIVE range can be selected when towing. The
transmission controls include a drive strategy to avoid
frequent shifting when towing. However, if frequent shift-
ing does occur while in DRIVE, select TOW/HAUL mode
or select a lower gear range (using the Electronic Range
Select (ERS) shift control).
NOTE:Using TOW/HAUL mode or selecting a lower
gear range (using the ERS shift control) while operating the
vehicle under heavy loading conditions will improve per-
formance and extend transmission life by reducing exces-
sive shifting and heat build up. This action will also
provide better engine braking.
Tow/Haul Mode
To reduce potential for automatic transmission overheat-
ing, activate TOW/HAUL mode when driving in hilly
areas, or select a lower gear range (using the Electronic
Range Select (ERS) shift control) on more severe grades.
Speed Control — If Equipped
• Do not use on hilly terrain or with heavy loads.
• When using the speed control, if you experience speed
drops greater than 10 mph (16 km/h), disengage until
you can get back to cruising speed.
• Use speed control in flat terrain and with light loads to
maximize fuel efficiency.
Cooling System
To reduce potential for engine and transmission overheat-
ing, take the following actions:
City Driving
• In city traffic — while stopped, place the transmission in
NEUTRAL, but do not increase engine idle speed.
Highway Driving
• Reduce speed.
• Temporarily turn off air conditioning.
422 STARTING AND OPERATING

2. Press and hold the brake pedal.
3. Shift the transmission to NEUTRAL. The driver’s doormust be closed (or the driver’s seat belt buckled) so that
the transmission will remain in NEUTRAL when the
brake pedal is released.
NOTE: If vehicle is equipped with air suspension, ensure
the vehicle is set to Normal Ride Height.
4. Using a ballpoint pen or similar object, push and hold the recessed transfer case NEUTRAL (N) button (at the
center of the transfer case switches). The NEUTRAL (N)
indicator light will illuminate, and remain lit, when the
shift to NEUTRAL (N) is complete. After the shift is
completed and the NEUTRAL (N) light stays on, release
the NEUTRAL (N) button.
5. Release the parking brake.
6. Shift the transmission into REVERSE. 7. Release the brake pedal for five seconds and ensure that
there is no vehicle movement.
8. Repeat steps 6 and 7 with the transmission in DRIVE.
9. Shift the transmission to NEUTRAL. Apply the parking brake. Turn OFF the engine. For vehicles with Keyless
Enter-N-Go, push and hold the ENGINE START/STOP
button until the engine shuts off. The transmission will
automatically select PARK when the engine is turned
off.
10. Turn the ignition to the OFF mode.
11. Attach the vehicle to the tow vehicle using a suitable tow bar.
12. Turn the ignition to the ON/RUN mode, but do not start the engine.
13. Release the parking brake.
14. Turn the ignition OFF.
6
STARTING AND OPERATING 427

NOTE:
•Steps 2 and 3 are requirements that must be met before
pushing the NEUTRAL (N) button, and must continue
to be met until the shift has been completed. If any of
these requirements are not met before pushing the
NEUTRAL (N) button or are no longer met during the
shift, the NEUTRAL (N) indicator light will flash con-
tinuously until all requirements are met or until the
NEUTRAL (N) button is released.
• The ignition must be in the ON/RUN mode for a shift to
take place and for the position indicator lights to be
operable. If the ignition is not in the ON/RUN mode, the
shift will not take place and no position indicator lights
will be on or flashing.
• A flashing NEUTRAL (N) position indicator light indi-
cates that shift requirements have not been met.
• If the vehicle is equipped with air suspension, the engine
should be started and left running for a minimum of 60
seconds (with all the doors closed) at least once every 24
hours. This process allows the air suspension to adjust
the vehicle’s ride height to compensate for temperature
effects.Shifting Out Of NEUTRAL (N)
Use the following procedure to prepare your vehicle for
normal usage:
1. Bring the vehicle to a complete stop, leaving it con- nected to the tow vehicle.
2. Press and hold the brake pedal.
3. Start the engine. Apply the parking brake. Shift the transmission into NEUTRAL.
4. Using a ballpoint pen or similar object, push and hold the recessed transfer case NEUTRAL (N) button (at the
center of the transfer case switches).
5. When the NEUTRAL (N) indicator light turns off, release the NEUTRAL (N) button.
6. Turn the engine OFF. The transmission will automati- cally select PARK when the engine is turned off.
7. Release the brake pedal.
8. Disconnect vehicle from the tow vehicle.
9. Press and hold the brake pedal.
10. Start the engine.
11. Release the parking brake.
428 STARTING AND OPERATING

12. Shift the transmission into DRIVE, release the brakepedal, and check that the vehicle operates normally.
NOTE:
• Steps 3 and 4 are requirements that must be met before
pushing the button to shift out of NEUTRAL (N), and
must continue to be met until the shift has been com-
pleted. If any of these requirements are not met before
pushing the button or are no longer met during the shift,
the NEUTRAL (N) indicator light will flash continu-
ously until all requirements are met or until the button is
released.
• The ignition must be in the ON/RUN mode for a shift to
take place and for the position indicator lights to be
operable. If the ignition is not in the ON/RUN mode, the
shift will not take place and no position indicator lights
will be on or flashing.
• A flashing NEUTRAL (N) position indicator light indi-
cates that shift requirements have not been met.DRIVING TIPS
Driving On Slippery Surfaces
Acceleration
Rapid acceleration on snow covered, wet, or other slippery
surfaces may cause the driving wheels to pull erratically to
the right or left. This phenomenon occurs when there is a
difference in the surface traction under the rear (driving)
wheels.
WARNING!
Rapid acceleration on slippery surfaces is dangerous.
Unequal traction can cause sudden pulling of the rear
wheels. You could lose control of the vehicle and
possibly have a collision. Accelerate slowly and care-
fully whenever there is likely to be poor traction (ice,
snow, wet, mud, loose sand, etc.).
6
STARTING AND OPERATING 429

Driving Through Water
Driving through water more than a few inches/centimeters
deep will require extra caution to ensure safety and pre-
vent damage to your vehicle.
Flowing/Rising Water
WARNING!
Do not drive on or across a road or path where water is
flowing and/or rising (as in storm run-off). Flowing
water can wear away the road or path’s surface and
cause your vehicle to sink into deeper water. Further-
more, flowing and/or rising water can carry your ve-
hicle away swiftly. Failure to follow this warning may
result in injuries that are serious or fatal to you, your
passengers, and others around you.
Shallow Standing Water
Although your vehicle is capable of driving through shal-
low standing water, consider the following Cautions and
Warnings before doing so.
WARNING!
•Driving through standing water limits your vehicle’s
traction capabilities. Do not exceed 5 mph (8 km/h)
when driving through standing water.
• Driving through standing water limits your vehicle’s
braking capabilities, which increases stopping dis-
tances. Therefore, after driving through standing
water, drive slowly and lightly press on the brake
pedal several times to dry the brakes.
• Failure to follow these warnings may result in inju-
ries that are serious or fatal to you, your passengers,
and others around you.
CAUTION!
• Always check the depth of the standing water before
driving through it. Never drive through standing
water that is deeper than the bottom of the tire rims
mounted on the vehicle.
• Determine the condition of the road or the path that
is under water and if there are any obstacles in the
way before driving through the standing water.
(Continued)
430 STARTING AND OPERATING

WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network. ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
•
Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you’ll be connected to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
• SiriusXM Guardian Customer Care – In-vehicle support
for SiriusXM Guardian.
• Vehicle Customer Care – Total support for all other
vehicle issues.
SOS Call
1. Push the SOS Call button on the overhead console.
NOTE: In case the SOS Call button is pushed in error, there
will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the overhead
console or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the overhead console.
7
IN CASE OF EMERGENCY 437

2. The LED light located between the ASSIST and SOSbuttons on the overhead console will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system may transmit the
following important vehicle information to a SOS op-
erator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi-
tional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it
is safe to do so. Failure to do so may result in an accident
involving serious injury or death.
NOTE:
•Your vehicle may be transmitting data as authorized
by the subscriber.
•
Once a connection is made between the vehicle’s SOS
Call system and the SOS operator, the SOS operator may
be able to open a voice connection with the vehicle to
determine if additional help is needed. Once the SOS
operator opens a voice connection with the vehicle’s
SOS Call system, the operator should be able to speak
with you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the SOS operator
until the SOS operator terminates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.
(Continued)
438 IN CASE OF EMERGENCY

WARNING!(Continued)
•Never place anything on or near the vehicle’s oper-
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception
is required for the SOS Call system to function
properly.
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
(Continued)
WARNING! (Continued)
•Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOThave SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The overhead console light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message:
“Vehicle device requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
7
IN CASE OF EMERGENCY 439