Air suspension Ram 1500 2019 User Guide

WARNING!
The air suspension system uses a high pressure vol-
ume of air to operate the system. To avoid personal
injury or damage to the system, see your authorized
dealer for service.
Air Suspension Modes
The Air Suspension system has multiple modes to protect
the system in unique situations:
Automatic AERO Mode
To improve aerodynamics, the air suspension system has a
feature which will put the vehicle into AERO height
automatically. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for further
information.
Automatic Aero Mode may be disabled through vehicle
settings in the instrument cluster display or through your
Uconnect Radio if equipped. Refer to “Instrument Cluster
Display” in “Getting To Know Your Instrument Panel” or
“Uconnect Settings” in “Multimedia” for further informa-
tion.NOTE:
This mode is intended to be enabled with engine
running.
Tire Jack Mode
To assist with changing a tire, the air suspension system
has a feature which allows the automatic leveling to be
disabled. Refer to “Instrument Cluster Display” in “Get-
ting To Know Your Instrument Panel” or “Uconnect Set-
tings” in “Multimedia” if equipped with a touch screen
radio for further information.
NOTE: This mode is intended to be enabled with engine
running.
Transport Mode
For towing your vehicle with four wheels off the road, the
air suspension system has a feature which will put the
vehicle into Entry/Exit height and disable the automatic
load leveling system. Refer to “Instrument Cluster Dis-
play” in “Getting To Know Your Instrument Panel” or
“Uconnect Settings” in “Multimedia” if equipped with a
touch screen radio for further information.
NOTE: This mode is intended to be enabled with engine
running.6
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Wheel Alignment Mode
Before performing a wheel alignment, this mode must be
enabled. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” or “Uconnect Settings” in
“Multimedia” if equipped with a touch screen radio for
further information.
NOTE:This mode is intended to be enabled with engine
running.
Protection Strategy
In order to “protect” the air suspension system, the vehicle
will disable load leveling as required (suspension over-
loaded, battery charge low, etc.). Load leveling will automati-
cally resume as soon as system operation requirements are
met. See your authorized dealer if system does not resume.
NOTE:If towing with air suspension refer to “Trailer Towing”
in “Starting And Operating” for further information.
Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Getting To Know Your Instru-
ment Panel” for further information.
An audible chime will be heard whenever a system error
has been detected. See your authorized dealer for system service if normal
operation does not resume.
Operation
Air Suspension Switch
1 — Off-Road 2 Indicator (Customer selectable)
2 — Off-Road 1 Indicator (Customer selectable)
3 — Normal Ride Height Indicator (Customer selectable)
4 — Aero Mode Indicator (Customer Selectable)
5 — Entry/Exit Mode Indicator (Customer selectable)
6 — Height Selector
326 STARTING AND OPERATING

•Tire/Jack Mode – Indicator lamps 5 and 1 will be
illuminated. Tire/Jack Mode is disabled by driving the
vehicle.
• Wheel Alignment Mode – Indicator lamps 3, 4, and 5
will be illuminated. Wheel Alignment Mode is disabled
by driving the vehicle.
ACTIVE-LEVEL FOUR CORNER AIR SUSPENSION
SYSTEM (REBEL MODELS ONLY) — IF EQUIPPED
Description
The air suspension system provides full time load leveling
capability along with the benefit of being able to adjust
vehicle height by the push of a switch.
NOTE:The vehicle will automatically enter Aero Mode
when the vehicle speed remains between 62 mph
(100 km/h) and 66 mph (106 km/h) for greater than 20
seconds or if the vehicle speed exceeds 66 mph (106 km/h).
Air Suspension Switch
1 — Off-Road Indicator (Customer selectable)
2 — Normal Ride Height Indicator (Customer selectable)
3 — Aerodynamic Height Indicator (Customer Selectable)
4— Entry/Exit Mode Indicator (Customer selectable)
5 — Height Selector
328 STARTING AND OPERATING

15 mph (24 km/h) and 25 mph (40 km/h) for greater
than 60 seconds, or the vehicle speed exceeds 25 mph
(40 km/h) the Entry/Exit change will be cancelled. To
return to Normal Height Mode, push the height selector
switch up twice while in Entry/Exit or drive the vehicle
over 15 mph (24 km/h). Entry/Exit mode may not be
available due to vehicle payload, an instrument cluster
display message will be shown when this occurs.
• Refer to “Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further information.
CAUTION!
When in ENTRY/EXIT setting, be aware of your sur-
roundings, you may not have the clearance required for
certain areas and vehicle damage may occur.
The system requires that the ignition be in ON/RUN
position or the engine running for all user requested
changes. When lowering the vehicle all of the doors, must
be closed. If a door is opened at any time while the vehicle
is lowering the change will not be completed until the open
door(s) is closed. This system uses a lifting and lowering pattern which
keeps the headlights from incorrectly shining into oncom-
ing traffic. When raising the vehicle, the rear of the vehicle
will move up first and then the front. When lowering the
vehicle, the front will move down first and then the rear.
After the engine is turned off, it may be noticed that the air
suspension system operates briefly, this is normal. The
system is correcting the position of the vehicle to ensure a
proper appearance.
To assist with changing a spare tire, the air suspension
system has a feature which allows the automatic leveling to
be disabled. Refer to “Instrument Cluster Display” in
“Getting To Know Your Instrument Panel” for further
information.
NOTE:
If equipped with a touch screen radio all enabling/
disabling of air suspension features must be done through
the radio. Refer to “Uconnect Settings” in “Multimedia” for
further information.
330 STARTING AND OPERATING

WARNING!
The air suspension system uses a high pressure vol-
ume of air to operate the system. To avoid personal
injury or damage to the system, see your authorized
dealer for service.
Air Suspension Modes
The Air Suspension system has multiple modes to protect
the system in unique situations:
AERO Mode
To improve aerodynamics, the air suspension system has a
feature which will put the vehicle into AERO height automati-
cally. Refer to “Instrument Cluster Display” in “Getting To
Know Your Instrument Panel” for further information.
NOTE:This mode is intended to be enabled with engine
running.
Tire Jack Mode
To assist with changing a tire, the air suspension system has a
feature which allows the automatic leveling to be disabled.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” or “Uconnect Settings” in “Multime-
dia” if equipped with a touch screen radio for further informa-
tion.
NOTE: This mode is intended to be enabled with engine
running.
Transport Mode
For towing your vehicle with four wheels off the road, the
air suspension system has a feature which will put the
vehicle into Entry/Exit height and disable the automatic
load leveling system. Refer to “Instrument Cluster Dis-
play” in “Getting To Know Your Instrument Panel” or
“Uconnect Settings” in “Multimedia” if equipped with a
touch screen radio for further information.
NOTE: This mode is intended to be enabled with engine
running.
Wheel Alignment Mode
Before performing a wheel alignment, this mode must be
enabled. Refer to “Instrument Cluster Display” in “Getting
To Know Your Instrument Panel” or “Uconnect Settings” in
“Multimedia” if equipped with a touch screen radio for
further information.
NOTE: This mode is intended to be enabled with engine
running.
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STARTING AND OPERATING 331

Protection Strategy
In order to “protect” the air suspension system, the vehicle
will disable load leveling as required (suspension over-
loaded, battery charge low, etc.). Load leveling will auto-
matically resume as soon as system operation requirements
are met. See your authorized dealer if system does not
resume.
NOTE:If towing with air suspension refer to “Trailer
Towing” in “Starting And Operating” for further informa-
tion.
Instrument Cluster Display Messages
When the appropriate conditions exist, a message will
appear in the instrument cluster display. Refer to “Instru-
ment Cluster Display” in “Getting To Know Your Instru-
ment Panel” for further information.
An audible chime will be heard whenever a system error
has been detected.
See your authorized dealer for system service if normal
operation does not resume.
Operation
Air Suspension Switch
1 — Off-Road Indicator (Customer selectable)
2 — Normal Ride Height Indicator (Customer selectable)
3 — Aero Mode Indicator (Customer Selectable)
4 — Entry/Exit Mode Indicator (Customer selectable)
5 — Height Selector
332 STARTING AND OPERATING

Recommended Distribution Hitch Adjustment
Towing With 1500 Air Suspension
1. Set air suspension to normal ride height. No action isrequired if already in normal ride height.
NOTE: The vehicle must remain in the engine run position
with all doors closed while attaching a trailer for proper
leveling of the air suspension system.
2. Position the truck to be ready to connect to the trailer (do not connect the trailer).
3. Under the instrument cluster or touch screen radio settings, enable tire jack mode. Tire jack mode will be
canceled and procedure must be restarted if the vehicle
is driven at speeds above 5mph (8 kmh).
4. Measure the height of the top of the front wheel opening on the fender to ground, this is height H1. 5. Attach the trailer to the vehicle without the weight
distribution bars connected.
6. Measure the height of the top of the front wheel opening on the fender to ground, this is height H2.
7. Install and adjust the tension in the weight distributing bars per the manufacturers’ recommendations so that
the height of the front fender is approximately (H2-H1)/
3+H1 (about 1/3 the difference between H2 and H1
above normal ride height [H1]).
Measuring Height (H)
412 STARTING AND OPERATING

Air Suspension System
To aid in attaching/detaching the trailer from the vehicle,
the air suspension system can be used. Refer to “Air
Suspension System” in “Starting And Operating” for fur-
ther information.
NOTE:The vehicle must remain in the engine running
position while attaching a trailer for proper leveling of the
air suspension system.
SNOWPLOW
NOTE: Do not use this model vehicle for snowplow
applications.
WARNING!
Snowplows and other aftermarket equipment should
not be added to the front end of your vehicle. The
airbag crash sensors may be affected by the change in
the front end structure. The airbags could deploy
unexpectedly or could fail to deploy during a collision
resulting in serious injury or death.
WARNING!
Attaching a snowplow to this vehicle could adversely
affect performance of the airbag system in a collision.
Do not expect that the airbag will perform as described
earlier in this manual.
CAUTION!
Using this vehicle for snowplow applications can
cause damage to the vehicle.6
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RECREATIONAL TOWING (BEHIND MOTORHOME, ETC.)
Towing This Vehicle Behind Another Vehicle
Towing Condition Wheels OFFThe GroundTwo-Wheel
Drive Models Four-Wheel Drive Models
Flat Tow NONE NOT AL-
LOWED See Instructions
•
Transmission in PARK
• Transfer case in NEUTRAL (N)
• Tow in forward direction
Dolly Tow FrontNOT AL-
LOWED NOT ALLOWED
Rear OK NOT ALLOWED
On Trailer ALLOK OK
NOTE:
• When towing your vehicle, always follow applicable
state and provincial laws. Contact state and provincial
Highway Safety offices for additional details. •
Vehicles equipped with Active-Level Four Corner Air
Suspension must be placed in Transport mode before
tying them down (from the body) on a trailer or flatbed
truck. Refer to “Active-Level Four Corner Air Suspen-
sion – If Equipped” for more information. If the vehicle
cannot be placed in Transport mode (for example, en-
gine will not run), tie-downs must be fastened to the
axles (not to the body). Failure to follow these instruc-
tions may cause fault codes to be set and/or cause loss
of proper tie-down tension.
424 STARTING AND OPERATING

Recreational Towing — Two-Wheel Drive Models
DO NOT flat tow this vehicle. Damage to the drivetrain
will result.
Recreational towing (for two-wheel drive models) is al-
lowedONLY if the rear wheels are OFFthe ground. This
may be accomplished using a tow dolly or vehicle trailer. If
using a tow dolly, follow this procedure:
NOTE: If vehicle is equipped with air suspension, ensure
the vehicle is set to Normal Ride Height.
1. Properly secure the dolly to the tow vehicle, following the dolly manufacturer’s instructions.
2. Drive the rear wheels onto the tow dolly.
3. Apply the parking brake. Place the transmission in PARK.
4. Properly secure the rear wheels to the dolly, following the dolly manufacturer’s instructions.
5. Turn the ignition OFF.
6. Install a suitable clamping device, designed for towing, to secure the front wheels in the straight position.
CAUTION!
Towing with the rear wheels on the ground will cause
severe transmission damage. Damage from improper
towing is not covered under the New Vehicle Limited
Warranty.
Recreational Towing — Four-Wheel Drive Models
NOTE: The transfer case must be shifted into NEUTRAL
(N) for recreational towing. The transmission must be
shifted into PARK for recreational towing. Refer to the
following for the proper transfer case NEUTRAL (N)
shifting procedure for your vehicle.
CAUTION!
• DO NOT dolly tow any 4WD vehicle. Towing with
only one set of wheels on the ground (front or rear)
will cause severe transmission and/or transfer case
damage. Tow with all four wheels either ON the
ground, or OFF the ground (using a vehicle trailer).
• Tow only in the forward direction. Towing this
vehicle backwards can cause severe damage to the
transfer case.
(Continued)
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