ESP Ram 1500 2019 Workshop Manual

ENHANCED ACCIDENT RESPONSE SYSTEM
(EARS) .............................. .484
 EVENT DATA RECORDER (EDR) ............485
434 IN CASE OF EMERGENCY

WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
NOTE:
• Your vehicle may be transmitting data as authorized by
the subscriber.
• The SOS and ASSIST buttons will only function if you
are connected to an operable LTE (voice/data) or 4G
(data) network. Other Uconnect services will only be
operable if your SiriusXM Guardian service is active and
you are connected to an operable LTE (voice/data) or 4G
(data) network. ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
•
Roadside Assistance – If you get a flat tire, or need a tow,
just push the ASSIST button and you’ll be connected to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
• SiriusXM Guardian Customer Care – In-vehicle support
for SiriusXM Guardian.
• Vehicle Customer Care – Total support for all other
vehicle issues.
SOS Call
1. Push the SOS Call button on the overhead console.
NOTE: In case the SOS Call button is pushed in error, there
will be a ten second delay before the SOS Call system
initiates a call to a SOS operator. To cancel the SOS Call
connection, push the SOS call button on the overhead
console or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the overhead console.
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IN CASE OF EMERGENCY 437

2. The LED light located between the ASSIST and SOSbuttons on the overhead console will turn green once a
connection to a SOS operator has been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system may transmit the
following important vehicle information to a SOS op-
erator:
• Indication that the occupant placed a SOS Call.
• The vehicle brand.
• The last known GPS coordinates of the vehicle.
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if addi-
tional help is needed.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in this
vehicle. Only use the features and applications when it
is safe to do so. Failure to do so may result in an accident
involving serious injury or death.
NOTE:
•Your vehicle may be transmitting data as authorized
by the subscriber.
•
Once a connection is made between the vehicle’s SOS
Call system and the SOS operator, the SOS operator may
be able to open a voice connection with the vehicle to
determine if additional help is needed. Once the SOS
operator opens a voice connection with the vehicle’s
SOS Call system, the operator should be able to speak
with you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle’s SOS Call system
will attempt to remain connected with the SOS operator
until the SOS operator terminates the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with impor-
tant vehicle information and GPS coordinates.
WARNING!
•If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an
Emergency Services Agent. All occupants should exit
the vehicle immediately and move to a safe location.
(Continued)
438 IN CASE OF EMERGENCY

WARNING!(Continued)
•Never place anything on or near the vehicle’s oper-
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception
is required for the SOS Call system to function
properly.
• The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s electri-
cal system or modify the antennas on your vehicle. IF
YOUR VEHICLE LOSES BATTERY POWER FOR
ANY REASON (INCLUDING DURING OR AFTER
AN ACCIDENT), THE UCONNECT FEATURES,
APPS AND SERVICES, AMONG OTHERS, WILL
NOT OPERATE.
(Continued)
WARNING! (Continued)
•Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
SOS Call System Limitations
Vehicles sold in Mexico DO NOThave SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is de-
tected, and at the beginning of each ignition cycle:
• The overhead console light located between the ASSIST
and SOS buttons will continuously be illuminated red.
• The Device Screen will display the following message:
“Vehicle device requires service. Please contact your
dealer.”
• An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact your dealer.”
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IN CASE OF EMERGENCY 439

WARNING!
•Ignoring the overhead console light could mean you
will not have SOS Call services. If the overhead
console light is illuminated, have your authorized
dealer service the SOS Call system immediately.
• The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have your
authorized dealer service the Occupant Restraint
Control system immediately.
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
• Delayed accessories mode is active.
• The ignition is in the OFF position.
• The vehicle’s electrical systems are not intact.
• The SOS Call system software and/or hardware are
damaged during a crash. •
The vehicle battery loses power or becomes discon-
nected during a vehicle crash.
• LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or ob-
structed.
• Equipment malfunction at the SOS operator facility.
• Operator error by the SOS operator.
• LTE (voice/data) or 4G (data) network congestion.
• Weather.
• Buildings, structures, geographic terrain, or tunnels.
WARNING!
ALWAYS obey traffic laws and pay attention to the
road. ALWAYS drive safely with your hands on the
steering wheel. You have full responsibility and as-
sume all risks related to the use of the features and
applications in this vehicle. Only use the features and
applications when it is safe to do so. Failure to do so
may result in an accident involving serious injury or
death.
440 IN CASE OF EMERGENCY

NOTE:
•Your vehicle may be transmitting data as authorized by
the subscriber.
• Never place anything on or near the vehicle’s LTE
(voice/data) or 4G (data) and GPS antennas. You could
prevent LTE (voice/data) or 4G (data) and GPS signal
reception, which can prevent your vehicle from placing
an emergency call. An operable LTE (voice/data) or 4G
(data) network connection and a GPS signal is required
for the SOS Call system to function properly.
General Information
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1)
This device may not cause harmful interference, and (2)
this device must accept any interference received, includ-
ing interference that may cause undesired operation.
NOTE: Changes or modifications not expressly approved
by the party responsible for compliance could void the
user’s authority to operate the equipment.BULB REPLACEMENT
Replacement Bulbs
All of the inside bulbs are brass or glass-wedge base.
Aluminum base bulbs are not approved.
Interior Bulbs
Bulb Number
Overhead Console Lamps TS 212–9
Dome Lamp 7679
For lighted switches, see your authorized dealer for
replacement instructions.
Exterior Bulbs
Bulb Number
Low Beam (Halogen Re-
flector Headlamp) H11LL
High Beam (Halogen Re-
flector Headlamp) 9005LL
Low & High Beam (LED
Reflector Headlamp) LED (Serviced At An Au-
thorized Dealer)
Low & High Beam (LED
Projector Headlamp) LED (Serviced At An Au-
thorized Dealer)
7
IN CASE OF EMERGENCY 441

Power Distribution Center
The Power Distribution Center is located in the engine
compartment near the battery. This center contains car-
tridge fuses, micro fuses, relays, and circuit breakers. A
description of each fuse and component may be stampedon the inside cover, otherwise the cavity number of each
fuse is stamped on the inside cover that corresponds to the
following chart.
Cavity
Cartridge Fuse Micro Fuse Description
F01 –25 Amp Clear Fuel Pump Motor
F03 –5 Amp Tan MGU – If Equipped
F04 –– Spare
F05 –– Spare
F06 –– Spare
F07 –– Spare
F08 20 Amp Blue –Trailer Tow Backup
F09 –20 Amp Yellow Trailer Stop / Turn Lamp Left
F10 –20 Amp Yellow Trailer Stop / Turn Lamp Right
F11 –– Spare
F12 20 Amp Blue –Trailer Tow Park Lamp
F13 –– Spare
F14 –10 Amp Red AC Clutch
F15 –5 Amp Tan IBS
F16 –– Spare
450 IN CASE OF EMERGENCY

CavityCartridge Fuse Micro Fuse Description
F17 –20 Amp Yellow Air Suspension
F18 –15 Amp Blue AGS / Rear Axle Cooling Valve / Active Air
Dam
F19 –– Spare
F20 –20 Amp Yellow Adjustable Pedals
F21 –– Spare
F22 50 Amp Red – I Air Module
F23 –– Spare
F24 –20 Amp Yellow TCM SBW
F25 50 Amp Red –Power Side Step
F26 50 Amp Red – ESP Module
F27 30 Amp Pink – Front Wiper
F28 –10 Amp Red PCM / ECM
F29 40 Amp Green –ESP Module
F30 –– Spare
F31 –– Spare
F32 20 Amp Blue – ECM / PCM
F33 30 Amp Pink –Brake Vacuum Pump
F34 –– Spare
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IN CASE OF EMERGENCY 451

CavityCartridge Fuse Micro Fuse Description
F35 –10 Amp Red PCM / ECM / Power Pack Unit (PPU) Mo-
tor Generator Unit (MGU) Wake Up / EPS /Active Tuned Mass Module (ATMM) / ESP
F36 –– Spare
F37 –5 Amp Tan R / S Output to iPDC
F38 –10 Amp Red DTCM / Active CL TEMP VLV
F39 –– Spare
F40 40 Amp Green – Starter
F41 –10 Amp Red IRCAM Heaters
F42 –– Spare
F43 –20 Amp Yellow MGU Coolant Pump – If Equipped
F44 –– Spare
F45 –– Spare
F46 30 Amp Pink –Fuel Heater – If Equipped
F47 30 Amp Pink –Rear Defroster
F48 –– Spare
F49 30 Amp Pink –Htr Ctrl – If Equipped (Diesel Only)
F50 –– Spare
F51 –– Spare
F52 –– Spare
452 IN CASE OF EMERGENCY

Internal Power Distribution Center
The Power Distribution Center is located under the drivers
side instrument panel. This center contains cartridge fuses,
micro fuses, relays, and circuit breakers. A description ofeach fuse and component may be stamped on the inside
cover, otherwise the cavity number of each fuse is stamped
on the inside cover that corresponds to the following chart.
Cavity
Cartridge Fuse Micro Fuse Description
F01 30 Amp Pink –Trailer Tow Receptacle
F03 –15 Amp Blue Module Seat Heater Front (Pass)
F04 –– Spare
F05 –20 Amp Yellow Module PPU Cooling Fan
F06 40 Amp Green –Mod CBC 4 Exterior Light 2
F07 40 Amp Green –Mod CBC 3 PWR Locks
F08 –– Spare
F09 –– Spare
F10 40 Amp Green –HVAC Blower Motor
F11 –5 Amp Tan Output to Underhood Power Distribition
Center (UPDC) Run Coil
F12 –25 Amp Clear Mod Audio Amplifier / Active Noise Can-
cellation / SW Inverter
F13 –20 Amp Yellow Mod Seat Heater Front (Driver)
F14 –15 Amp Blue Mod Seat Heater Front (Steering Wheel)
F15 –– Spare
454 IN CASE OF EMERGENCY