park Ram 1500 2019 Repair Manual

these conditions, using a lower gear range will improve
performance and extend transmission life by reducing
excessive shifting and heat buildup.
During extremely cold temperatures (-22°F [-30°C] or be-
low), transmission operation may be modified depending
on engine and transmission temperature as well as vehicle
speed. Normal operation will resume once the transmis-
sion temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for ab-
normal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in certain gears, or may not shift at all. Vehicle
performance may be severely degraded and the engine
may stall. In some situations, the transmission may not
re-engage if the engine is turned off and restarted. The
Malfunction Indicator Light (MIL) may be illuminated. A
message in the instrument cluster will inform the driver of
the more serious conditions, and indicate what actions may
be necessary.
In the event of a momentary problem, the transmission can
be reset to regain all forward gears by performing the
following steps:NOTE:
In cases where the instrument cluster message
indicates the transmission may not re-engage after engine
shutdown, perform this procedure only in a desired loca-
tion (preferably, at an authorized dealer).
1. Stop the vehicle.
2. Shift the transmission into PARK, if possible. If not, shift the transmission to NEUTRAL.
3. Push and hold the ignition switch until the engine turns OFF.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit an authorized dealer at your earliest
possible convenience. An authorized dealer has diagnostic
equipment to assess the condition of your transmission.
If the transmission cannot be reset, an authorized dealer
service is required.
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NEUTRAL (N)
Neutral — This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat towing
behind another vehicle. Refer to “Recreational Towing” in
this section for further information.
WARNING!
•You or others could be injured or killed if you leave
the vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging
the parking brake. The transfer case NEUTRAL (N)
position disengages both the front and rear drive
shaft from the powertrain, and will allow the vehicle
to roll, even if the automatic transmission is in PARK
(or manual transmission is in gear). The parking
brake should always be applied when the driver is
not in the vehicle.
• The transmission may not engage PARK if the ve-
hicle is moving. Always bring the vehicle to a
complete stop before shifting to PARK, and verify
that the transmission gear position indicator solidly
indicates PARK (P) without blinking. Ensure that the
vehicle is completely stopped, and the PARK posi-
tion is properly indicated, before exiting the vehicle. This electronically shifted transfer case is designed to be
driven in the two–wheel drive position (2WD) for normal
street and highway conditions on dry hard surfaced roads).
Driving the vehicle in 2WD will have greater fuel economy
benefits as the front axle is not engaged in 2WD.
When additional traction is required, the transfer case 4WD
HIGH and 4WD LOW positions can be used to maximize
torque to the front driveshaft, forcing the front and rear
wheels to rotate at the same speed. This is accomplished by
pushing the desired position on the 4WD control switch.
Refer to “Shifting Procedure” in this section for specific
shifting instructions.
The 4WD HIGH and 4WD LOW positions are designed for
loose, slippery road surfaces only. Driving in the 4WD
HIGH and 4WD LOW positions on dry hard surfaced
roads may cause increased tire wear and damage to the
driveline components.
NOTE:
The transfer case NEUTRAL button is located in
the center of the 4WD Control Switch and is pushed by
using a ballpoint pen or similar object. The transfer case
NEUTRAL position is to be used for recreational towing
only. Refer to “Recreational Towing” in “Starting And
Operating” for further information.
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Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD and
4LOW) are located in the instrument cluster and indicate
the current and desired transfer case selection. When you
select a different transfer case position, the indicator lights
will do the following:
If All Of The Following Shift Conditions Are Met:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until thetransfer case completes the shift.
3. When the shift is complete, the indicator light for the selected position will stop flashing and remain ON.
If One Or More Of The Following Shift Conditions Are
Not Met:
1. The indicator light for the current position will remain ON.
2. The newly selected position indicator light will continue to flash.
3. The transfer case will notshift. NOTE:
Before retrying a selection, make certain that all the
necessary requirements for selecting a new transfer case
position have been met. To retry the selection, push the
current position, wait five seconds, and retry selection. To
find the shift requirements, refer to the Shifting Procedure
for your transfer case, located in this section.
The “SVC 4WD Warning Light” monitors the electronic
shift four-wheel drive system. If this light remains on after
engine start up or illuminates during driving, it means that
the four-wheel drive system is not functioning properly
and that service is required.
WARNING!
Always engage the parking brake when powering
down the vehicle if the “SVC 4WD Warning Light” is
illuminated. Not engaging the parking brake may
allow the vehicle to roll which may cause personal
injury or death.
316 STARTING AND OPERATING

4WD LOW
Four-Wheel Drive Low Range — This range provides low
speed four-wheel drive. It maximizes torque (increased
torque over 4WD HIGH) to the front driveshaft; allowing
front and rear wheels to rotate at the same speed. This
range provides additional traction and maximum pulling
power for loose, slippery road surfaces only. Do not exceed
25 mph (40 km/h) in this range.
NEUTRAL (N)
Neutral — This range disengages both the front and rear
driveshafts from the powertrain. To be used for flat towing
behind another vehicle. Refer to “Recreational Towing” in
this section for further information.
WARNING!
•You or others could be injured or killed if you leave
the vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging
the parking brake. The transfer case NEUTRAL (N)
position disengages both the front and rear drive
shaft from the powertrain, and will allow the vehicle
to roll, even if the automatic transmission is in PARK
(Continued)
WARNING! (Continued)
(or manual transmission is in gear). The parking
brake should always be applied when the driver is
not in the vehicle.
• The transmission may not engage PARK if the ve-
hicle is moving. Always bring the vehicle to a
complete stop before shifting to PARK, and verify
that the transmission gear position indicator solidly
indicates PARK (P) without blinking. Ensure that the
vehicle is completely stopped, and the PARK posi-
tion is properly indicated, before exiting the vehicle.
This electronically shifted transfer case is designed to be
driven in the two–wheel drive position (2WD) or four-
wheel drive position (4WD AUTO) for normal street and
highway conditions on dry hard surfaced roads). Driving
the vehicle in 2WD will have greater fuel economy benefits
as the front axle is not engaged in 2WD.
For variable driving conditions, the 4WD AUTO mode can
be used. In this mode, the front axle is engaged, but the
vehicle’s power is sent to the rear wheels. Four-wheel drive
will be automatically engaged when the vehicle senses a
loss of traction. Because the front axle is engaged, this
mode will result in lower fuel economy than the 2WD
mode.
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The “SVC 4WD Warning Light” monitors the electronic
shift four-wheel drive system. If this light remains on after
engine start up or illuminates during driving, it means that
the four-wheel drive system is not functioning properly
and that service is required.
WARNING!
Always engage the parking brake when powering
down the vehicle if the “SVC 4WD Warning Light” is
illuminated. Not engaging the parking brake may
allow the vehicle to roll which may cause personal
injury or death.
NOTE: Do not attempt to make a shift while only the front
or rear wheels are spinning. This could cause damage to
driveline components.
When operating your vehicle in 4WD LOW, the engine
speed is approximately three times that of the 2WD, 4WD
AUTO or 4WD HIGH positions at a given road speed. Take
care not to overspeed the engine and do not exceed 25 mph
(40 km/h). Proper operation of four-wheel drive vehicles depends on
tires of equal size, type and circumference on each wheel.
Any difference in tire size can cause damage to the
drivetrain.
Because four-wheel drive provides improved traction,
there is a tendency to exceed safe turning and stopping
speeds. Do not go faster than road conditions permit.Shifting Procedure
NOTE:
•
If any of the requirements to select a new transfer case
position have not been met, the transfer case will not
shift. The position indicator light for the previous posi-
tion will remain ON and the newly selected position
indicator light will continue to flash until all the require-
ments for the selected position have been met.
•
If all the requirements to select a new transfer case
position have been met, the current position indicator
light will turn OFF, the selected position indicator light
will flash until the transfer case completes the shift. When
the shift is complete, the position indicator light for the
selected position will stop flashing and remain ON.
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rear wheel on an excessively slippery surface, slight mo-
mentary application of the parking brake may be necessary
to gain maximum traction.
WARNING!
When servicing vehicles equipped with a limited-slip
or locking differential never run the engine with one
rear wheel off the ground since the vehicle may drive
through the rear wheel remaining on the ground and
result in unintended movement.
Care should be taken to avoid sudden accelerations when
both rear wheels are on a slippery surface. This could cause
both rear wheels to spin, and allow the vehicle to slide
sideways on the crowned surface of a road or in a turn.
POWER STEERING
Electric Power Steering
The electric power steering system will give you good
vehicle response and increased ease of maneuverability in
tight spaces. The system will vary its assist to provide light
efforts while parking and good feel while driving. If the electric steering system experiences a fault that prevents it
from providing assist, you will still have the ability to steer
the vehicle manually.
If the Steering icon is flashing, it indicates that the vehicle
needs to be taken to the dealer for service. It is likely the
vehicle has lost power steering assistance.
If the Steering icon is displayed and the “POWER STEER-
ING SYSTEM OVER TEMP” message is displayed on the
instrument cluster screen, they indicate that extreme steer-
ing maneuvers may have occurred which caused an over
temperature condition in the power steering system. Once
driving conditions are safe, pull over and let the vehicle
idle for a few moments until the icon and message turn off.
Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
If the Steering icon is displayed and the “SERVICE POWER
STEERING – ASSIST OFF” message is displayed the in-
strument cluster screen, they indicate the vehicle needs to
be taken to the dealer for service. Refer to “Instrument
Cluster Display” in “Getting To Know Your Instrument
Panel” for further information.
336 STARTING AND OPERATING

NOTE:
•Even if the power steering assistance is no longer
operational, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase in
steering effort, especially at low speeds and during
parking maneuvers.
• If the condition persists, see your authorized dealer for
service.
FUEL SAVER TECHNOLOGY 5.7L ENGINES ONLY
— IF EQUIPPED
This feature offers improved fuel economy by shutting off
four of the engine’s eight cylinders during light load and
cruise conditions. The system is automatic with no driver
inputs or additional driving skills required.
NOTE: This system may take some time to return to full
functionality after a battery disconnect.
STOP/START SYSTEM — IF EQUIPPED
The Stop/Start function is developed to save fuel and
reduce emissions. The system will stop the engine auto-
matically during a vehicle stop if the required conditions
are met. Releasing the brake pedal will automatically
restart the engine. Vehicles equipped with eTorque contain a heavy duty
motor generator and an additional hybrid electric battery
to store energy from vehicle deceleration for use on engine
startup after a stop as well as providing launch torque
assist.
Automatic Mode
The Stop/Start feature is enabled after every normal cus-
tomer engine start. It will remain in STOP/START NOT
READY until you drive forward with a vehicle speed
greater than 2 mph (3 km/h). At that time, the system will
go into STOP/START READY and if all other conditions
are met, can go into an STOP/START AUTO STOP ACTIVE
“Autostop” mode.
To Activate The Autostop Mode, The Following Must
Occur:
1. The system must be in STOP/START READY state. A
STOP/START READY message will be displayed in the
instrument cluster within the Stop/Start section. Refer
to “Instrument Cluster Display” in “Getting To know
Your Instrument Panel” for further information.
2. The vehicle must be completely stopped.
3. The transmission Gear Selector must be in DRIVE and the brake pedal depressed.
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STARTING AND OPERATING 337

The engine will shut down, the tachometer will move to
the zero position and the stop/start telltale will illuminate
indicating you are in an Autostop. While in an Autostop,
the Climate Controls system may automatically adjust
airflow to maintain cabin comfort. Customer settings will
be maintained upon return to an engine running condition.
Possible Reasons The Engine Does Not Autostop
Prior to engine shut down, the system will check many
safety and comfort conditions to see if they are fulfilled. In
following situations, the engine will not Autostop:
•Driver ’s seat belt is not buckled.
• Driver ’s door is not closed.
• The vehicle is on a steep grade.
• Cabin heating or cooling is in process and an acceptable
cabin temperature has not been achieved.
• HVAC is set to full defrost mode at a high blower speed.
• Engine has not reached normal operating temperature.
• Engine temperature too high.
• The battery is charging.
• The transmission is not in DRIVE. •
Hood is open.
• Vehicle is in 4LO transfer case mode.
• Accelerator pedal input.
• Excessive 12 volt loads.
It may be possible to operate the vehicle several consecu-
tive times in extreme conditions and not meet all criteria to
enable an Autostop state.
To Start The Engine While In Autostop Mode
While in DRIVE, the engine will start when the brake pedal
is released or the throttle pedal is depressed and the
transmission will automatically reengage upon engine
restart.
Conditions That Will Cause The Engine To Start Auto-
matically While In Autostop Mode
The engine will start automatically when:
• The transmission selector is moved from DRIVE to
REVERSE, NEUTRAL, or PARK.
• To maintain cabin temperature near the HVAC settings.
• HVAC is set to full defrost mode.
• 12 volt demand requires engine restart.
338 STARTING AND OPERATING

•Low brake vacuum (e.g. after several brake pedal appli-
cations).
• STOP/START OFF switch is pushed.
• 4WD system is put into 4LO mode.
• The emissions system override is present.
• A STOP/START system error present.
Conditions That Force An Automatic Shift To Park While
In Autostop Mode
The engine will not start automatically and the transmis-
sion will be placed in PARK if:
• The driver door is open and brake pedal released.
• The driver door is open and the driver seat belt is
unbuckled.
• The engine hood has been opened.
• A STOP/START system error present.
The engine may then be restarted by moving the transmis-
sion shift selector out of PARK (e.g. to DRIVE) or, in some
cases, only by a KEY START. The instrument cluster will
display a SHIFT OUT OF PARK message, or a STOP/
START KEY START REQUIRED message, to indicate which
action is required. Refer to “Instrument Cluster Display” in “Getting To Know
Your Instrument Panel” for further information.
To Manually Turn Off The Stop Start System
1. Push the STOP/START Off switch (located near the gear
selector). The light on the switch will illuminate.
2. The STOP/START OFF message will appear in the instrument cluster display. Refer to “Instrument Cluster
Display” in “Getting To Know Your Instrument Panel”
for further information.
STOP/START OFF Switch Below 4x4 Switch
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STARTING AND OPERATING 339

The Cruise Control system has two control modes:
•Adaptive Cruise Control mode for maintaining an ap-
propriate distance between vehicles.
• Normal (Fixed Speed) Cruise Control mode for cruising
at a constant preset speed. For additional information,
refer to “Normal (Fixed Speed) Cruise Control Mode” in
this section.
NOTE: Normal (Fixed Speed) Cruise Control will not react
to preceding vehicles. Always be aware of the mode
selected.
You can change the mode by using the Cruise Control
buttons. The two control modes function differently. Al-
ways confirm which mode is selected.
WARNING!
• Adaptive Cruise Control (ACC) is a convenience
system. It is not a substitute for active driving
involvement. It is always the driver ’s responsibility
to be attentive of road, traffic, and weather condi-
tions, vehicle speed, distance to the vehicle ahead;
and, most importantly, brake operation to ensure safe
operation of the vehicle under all road conditions.
(Continued)
WARNING! (Continued)
Your complete attention is always required while
driving to maintain safe control of your vehicle.
Failure to follow these warnings can result in a
collision and death or serious personal injury.
• The ACC system:
• Does not react to pedestrians, oncoming vehicles,
and stationary objects (e.g., a stopped vehicle in a
traffic jam or a disabled vehicle).
• Cannot take street, traffic, and weather conditions
into account, and may be limited upon adverse
sight distance conditions.
• Does not always fully recognize complex driving
conditions, which can result in wrong or missing
distance warnings.
• Will bring the vehicle to a complete stop while
following a target vehicle and hold the vehicle for
approximately 3 minutes in the stop position. If the
target vehicle does not start moving within 3
minutes the parking brake will be activated, and
the ACC system will be cancelled.
(Continued)
344 STARTING AND OPERATING