maintenance Ram 1500 2019 Manual Online

CAUTION!(Continued)
Many aftermarket cleaners and automatic car washes
may damage the bumper ’s protective finish. Such
damage is not covered by the New Vehicle Limited
Warranty. Only car wash soap, Mopar Chrome Cleaner,
or equivalent is recommended.
Special Care
•If you drive on salted or dusty roads or if you drive near
the ocean, hose off the undercarriage at least once a
month.
• It is important that the drain holes in the lower edges of
the doors, rocker panels, and trunk be kept clear and
open.
• If you detect any stone chips or scratches in the paint,
touch them up immediately. The cost of such repairs is
considered the responsibility of the owner.
• If your vehicle is damaged due to a collision or similar
cause that destroys the paint and protective coating,
have your vehicle repaired as soon as possible. The cost
of such repairs is considered the responsibility of the
owner. •
If you carry special cargo such as chemicals, fertilizers,
de-icer salt, etc., be sure that such materials are well
packaged and sealed.
• If a lot of driving is done on gravel roads, consider mud
or stone shields behind each wheel.
• Use Mopar Touch Up Paint on scratches as soon as
possible. An authorized dealer has touch up paint to
match the color of your vehicle.Spray-On Bedliner – If Equipped
During ownership, the shine and luster of the Spray-On
Bedliner can fade from oxidation, road dirt, heavy-duty
hauling and hard water stains. Weathering and UV expo-
sure will lead to fading, dulling, and loss of gloss over
time.
To help maintain the appearance of your Spray-On Bed-
liner, the manufacturer recommends you periodically rinse
all loose dirt from your truck bed and clean your truck at
least twice per year using the Mopar Spray-On Bedliner
Conditioner available at your local authorized dealer.
8
SERVICING AND MAINTENANCE 549

To Help Maintain The Appearance Of Your Spray-On
Bedliner, Follow The Steps Below:
1. Rinse your truck bed out with water to remove anyloose dirt and debris.
2. Mix a mild soap or detergent with water with a soft cloth or brush.
3. Rinse bedliner with water.
4. Once dry, apply a small amount of Mopar Spray-On Bedliner Conditioner to a moist towel or sponge and
wipe over the entire surface of the truck bedliner.
WARNING!
Do not use silicon-based protection products to clean
your bedliner. Silicon-based products can become slip-
pery and may result in personal injury.
Spray-On Bedliners are chemically-resistant to many dif-
ferent types of chemicals (including gasoline, oil, hydraulic
fluids) for short periods of time. If a spill occurs on your
Spray-On Bedliner, rinse the truck out as soon as possible
to avoid permanent damage. Repairing The Spray-On Bedliner
While extremely tough, it is possible to damage a Spray-On
Bedliner. One common condition is when loading a heavy
pallet and dragging that pallet across the floor of the bed.
If a nail or sharp point is exposed under the weight of the
pallet a scratch or tear is possible. While not covered by
your new vehicle warranty, a cosmetic fix to cover the
metal exposed by the scratch is required. To repair a tear or
gouge, follow the directions provided in the Mopar Quick
Repair Kit.
INTERIORS
Seats And Fabric Parts
Use Mopar Total Clean to clean fabric upholstery and
carpeting.
WARNING!
Do not use volatile solvents for cleaning purposes.
Many are potentially flammable, and if used in closed
areas they may cause respiratory harm.
550 SERVICING AND MAINTENANCE

Stain Repel Fabric Cleaning Procedure — If
Equipped
Stain Repel seats may be cleaned in the following manner:
•Remove as much of the stain as possible by blotting with
a clean, dry towel.
• Blot any remaining stain with a clean, damp towel.
• For tough stains, apply Mopar Total Clean, or a mild
soap solution to a clean, damp cloth and remove stain.
Use a fresh, damp towel to remove soap residue.
• For grease stains, apply Mopar Multi-Purpose Cleaner
to a clean, damp cloth and remove stain. Use a fresh,
damp towel to remove soap residue.
• Do not use any harsh solvents or any other form of
protectants on Stain Repel products.
Seat Belt Maintenance
Do not bleach, dye or clean the belts with chemical solvents
or abrasive cleaners. This will weaken the fabric. Sun
damage can also weaken the fabric. If the belts need cleaning, use a mild soap solution or
lukewarm water. Do not remove the belts from the vehicle
to wash them. Dry with a soft cloth.
Replace the belts if they appear frayed or worn or if the
buckles do not work properly.
NOTE:
If the belts retract slowly, inspect the upper turning
loop for soiling. If soiling is present, clean with a wet soft
cloth until all residue is removed.
WARNING!
A frayed or torn belt could rip apart in a collision and
leave you with no protection. Inspect the belt system
periodically, checking for cuts, frays, or loose parts.
Damaged parts must be replaced immediately. Do not
disassemble or modify the system. Seat belt assemblies
must be replaced after a collision if they have been
damaged (i.e., bent retractor, torn webbing, etc.).8
SERVICING AND MAINTENANCE 551

Plastic And Coated Parts
Use Mopar Total Clean to clean vinyl upholstery.
CAUTION!
•Direct contact of air fresheners, insect repellents,
suntan lotions, or hand sanitizers to the plastic,
painted, or decorated surfaces of the interior may
cause permanent damage. Wipe away immediately.
• Damage caused by these type of products may not be
covered by your New Vehicle Limited Warranty.
Cleaning Plastic Instrument Cluster Lenses
The lenses in front of the instruments in this vehicle are
molded in clear plastic. When cleaning the lenses, care
must be taken to avoid scratching the plastic.
1. Clean with a wet soft cloth. A mild soap solution may be used, but do not use high alcohol content or abrasive
cleaners. If soap is used, wipe clean with a clean damp
cloth.
2. Dry with a soft cloth.
Leather Parts
Mopar Total Clean is specifically recommended for leather
upholstery.
Your leather upholstery can be best preserved by regular
cleaning with a damp soft cloth. Small particles of dirt can
act as an abrasive and damage the leather upholstery and
should be removed promptly with a damp cloth. Stubborn
soils can be removed easily with a soft cloth and Mopar
Total Clean. Care should be taken to avoid soaking your
leather upholstery with any liquid. Please do not use
polishes, oils, cleaning fluids, solvents, detergents, or
ammonia-based cleaners to clean your leather upholstery.
Application of a leather conditioner is not required to
maintain the original condition.
NOTE: If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye transfer
more so than darker colors. The leather is designed for easy
cleaning, and FCA recommends Mopar total care leather
cleaner applied on a cloth to clean the leather seats as
needed.
552 SERVICING AND MAINTENANCE

CAUTION!
Do not use Alcohol and Alcohol-based and/or Ketone
based cleaning products to clean leather seats, as
damage to the seat may result.
Glass Surfaces
All glass surfaces should be cleaned on a regular basis with
Mopar Glass Cleaner, or any commercial household-type
glass cleaner. Never use an abrasive type cleaner. Use
caution when cleaning the inside rear window equipped
with electric defrosters or windows equipped with radio
antennas. Do not use scrapers or other sharp instruments
that may scratch the elements.
When cleaning the rear view mirror, spray cleaner on the
towel or cloth that you are using. Do not spray cleaner
directly on the mirror.
8
SERVICING AND MAINTENANCE 553

▫SiriusXM Travel Link (4C NAV) .............664
▫ Siri Eyes Free — If Equipped ..............665
▫ Using Do Not Disturb ...................667
▫ Android Auto — If Equipped ..............667
▫ Apple CarPlay — If Equipped ..............669▫
General Information .....................670
▫ Additional Information ...................671
 CD/DVD DISC MAINTENANCE ............671
568 MULTIMEDIA

Additional Information
© 2018 FCA US LLC. All rights reserved. Mopar and
Uconnect are registered trademarks and Mopar Owner
Connect is a trademark of FCA US LLC. Android is a
trademark of Google Inc. SiriusXM and all related marks
and logos are trademarks of SiriusXM Radio Inc.
Uconnect System Support:
•U.S. residents visit DriveUconnect.com or call: 1-877-
855-8400 (24 hours a day 7 days a week)
• Canadian residents visit DriveUconnect.ca or call: 1-800-
465-2001 (English) or 1-800-387-9983 (French)
SiriusXM Guardian services support:
• U.S. residents visit www.siriusxm.com/guardian or call:
1-844-796-4827
• Canadian residents visit www.siriusxm.ca/guardian or
call: 1-877-324-9091
CD/DVD DISC MAINTENANCE
To keep a CD/DVD in good condition, take the following
precautions:
1. Handle the disc by its edge; avoid touching the surface.
2. If the disc is stained, clean the surface with a soft cloth, wiping from center to edge.
3. Do not apply paper or tape to the disc; avoid scratching the disc.
4. Do not use solvents such as benzene, thinner, cleaners, or anti-static sprays.
5. Store the disc in its case after playing.
6. Do not expose the disc to direct sunlight.
7. Do not store the disc where temperatures may become too high.
NOTE: If you experience difficulty in playing a particular
disc, it may be damaged (e.g., scratched, reflective coating
removed, a hair, moisture or dew on the disc), oversized, or
have protection encoding. Try a known good disc before
considering disc player service.
10
MULTIMEDIA 671

SUGGESTIONS FOR OBTAINING SERVICE FOR
YOUR VEHICLE
Prepare For The Appointment
If you are having warranty work done, be sure to have the
right papers with you. Take your warranty folder. All work
to be performed may not be covered by the warranty.
Discuss additional charges with the service manager. Keep
a maintenance log of your vehicle’s service history. This
can often provide a clue to the current problem.
Prepare A List
Make a written list of your vehicle’s problems or the
specific work you want done. If you’ve had an accident or
work done that is not on your maintenance log, let the
service advisor know.
Be Reasonable With Requests
If you list a number of items and you must have your
vehicle by the end of the day, discuss the situation with the
service advisor and list the items in order of priority. At
many authorized dealers, you may obtain a rental vehicle
at a minimal daily charge. If you need a rental, it is
advisable to make these arrangements when you call for an
appointment.
IF YOU NEED ASSISTANCE
The manufacturer and its authorized dealer are vitally
interested in your satisfaction. We want you to be happy
with our products and services.
Warranty service must be done by an authorized dealer. We
strongly recommend that you take the vehicle to an autho-
rized dealer. They know your vehicle the best, and are most
concerned that you get prompt and high quality service.
The manufacturer’s authorized dealer have the facilities,
factory-trained technicians, special tools, and the latest
information to ensure the vehicle is fixed correctly and in a
timely manner.
This is why you should always talk to an authorized dealer
service manager first. Most matters can be resolved with
this process.
•If for some reason you are still not satisfied, talk to the
general manager or owner of the authorized dealer.
They want to know if you need assistance.
• If an authorized dealer is unable to resolve the concern,
you may contact the manufacturer’s customer center.
674 CUSTOMER ASSISTANCE

In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact
Transport Canada, Motor Vehicle Defect Investigations
and Recalls at 1-800-333-0510 or go to http://
www.tc.gc.ca/roadsafety/.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing FCA US LLC vehicles. A
complete working knowledge of the vehicle, system,
and/or components is written in straightforward language
with illustrations, diagrams, and charts.Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and fea-
tures. They show exactly how to find and correct problems
the first time, using step-by-step troubleshooting and driv-
ability procedures, proven diagnostic tests and a complete
list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to acquaint
you with specific FCA US LLC vehicles. Included are
starting, operating, emergency and maintenance proce-
dures as well as specifications, capabilities and safety tips.
Call toll free at:
•
1-800-890-4038 (U.S.)
• 1-800-387-1143 (Canada)
Or
Visit us on the Worldwide Web at:
• www.techauthority.com (U.S.)
678 CUSTOMER ASSISTANCE

Adaptive Cruise Control (ACC) (Cruise Control) . . . .343
Adding Engine Coolant (Antifreeze).............515
Adding Fuel ............................. .404
Additives, Fuel ........................... .559
Adjust Down .................................47
Forward ................................47
Rearward ...............................47
Up....................................47
Adjustable Pedals ...........................60
Air Bag Air Bag Operation ....................... .247
Air Bag Warning Light .................243, 248
Enhanced Accident Response .............260, 484
Event Data Recorder (EDR) .................485
FrontAirBag .......................... .248
If Deployment Occurs .....................259
Knee Impact Bolsters ..................... .255
Maintaining Your Air Bag System .............262
Maintenance ........................... .262
Redundant Air Bag Warning Light ............244
Transporting Pets ....................... .284
Air Bag Light ...................... .179, 243, 285
Air Cleaner, Engine (Engine Air Cleaner Filter) ......501
Air Conditioner Maintenance ..................503 Air Conditioner Refrigerant
................503, 504
Air Conditioner System ..................... .503
Air Conditioning ............................80
Air Conditioning Filter ....................95, 504
Air Conditioning, Operating Tips ................94
Air Conditioning System ......................93
Air Filter ............................... .501
Air Pressure Tires................................. .533
Air Suspension ........................ .322, 328
Alarm Panic ..................................21
Security Alarm....................... .33, 181
Alterations/Modifications Vehicle .................................6
Android Auto ............................ .667
Antifreeze (Engine Coolant) ................514, 563
Disposal .............................. .516
Anti-Lock

Brake System (ABS) .................198
Anti-Lock Warning Light .....................188
Apple CarPlay ........................... .669
Assist, Hill Start .......................... .200
Audio Systems (Radio) ...................... .569
Auto Down Power Windows ...................96
Automatic Door Locks ........................41
680 INDEX