4WD Ram 1500 2020 User Guide

316 STARTING AND OPERATING
This electronically shifted transfer case is designed to be
driven in the two–wheel drive position (2WD) or four-wheel
drive auto position (4WD AUTO) for normal street and
highway conditions on dry, hard surfaced roads. Driving the
vehicle in 2WD will have greater fuel economy benefits as
the front axle is not engaged in 2WD.For variable driving conditions, the 4WD AUTO mode can
be used. In this mode, the front axle is engaged, but the
vehicle's power is sent to the rear wheels. Four-wheel drive
will be automatically engaged when the vehicle senses a loss
of traction. Because the front axle is engaged, this mode will
result in lower fuel economy than the 2WD mode.
When additional traction is required, the transfer case 4WD
HIGH and 4WD LOW positions can be used to maximize
torque to the front driveshaft, forcing the front and rear
wheels to rotate at the same speed. This is accomplished
pushing the desired position on the 4WD Control Switch.
Refer to “Shifting Procedure” in this section for specific
shifting instructions.

The 4WD HIGH and 4WD LOW positions are designed for
loose, slippery road surfaces only. Driving in the 4WD HIGH
and 4WD LOW positions on dry hard surfaced roads may cause
increased tire wear and damage to the driveline components.
NOTE:
The transfer case NEUTRAL button is located in the center of the
4WD Control Switch and is pushed by using a ballpoint pen or
similar object. The transfer case NEUTRAL position is to be used
for recreational towing only. Refer to “Recreational Towing” in
“Starting And Operating” for further information.

WARNING!
• You or others could be injured or killed if you leave the vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging
the parking brake. The transfer case NEUTRAL (N)
position disengages both the front and rear drive shaft
from the powertrain, and will allow the vehicle to roll,
even if the transmission is in PARK. The parking brake
should always be applied when the driver is not in the
vehicle.
• The transmission may not engage PARK if the vehicle is moving. Always bring the vehicle to a complete stop
before shifting to PARK, and verify that the transmis -
sion gear position indicator solidly indicates PARK (P)
without blinking. Ensure that the vehicle is completely
stopped, and the PARK position is properly indicated,
before exiting the vehicle.
2020_DT_1500_OM_US.book Page 316

STARTING AND OPERATING 317
Transfer Case Position Indicator Lights
The Transfer Case Position Indicator Lights (4WD HIGH,
4LOW, and 4WD AUTO) are located in the instrument
cluster and indicate the current and desired transfer case
selection. When you select a different transfer case position,
the indicator lights will do the following:
1. The current position indicator light will turn OFF.
2. The selected position indicator light will flash until thetransfer case completes the shift.
3. When the shift is complete, the indicator light for the selected position will stop flashing and remain ON.
If the transfer case does not shift into the desired position,
one or more of the following events may occur:
1. The indicator light for the current position will remain ON.
2. The newly selected position indicator light will continue to flash.
3. If the transfer case will not shift, there will be a cluster
message stating the 4WD shift has canceled. NOTE:
Before retrying a selection, make certain that all the neces
-
sary requirements for selecting a new transfer case position
have been met. To retry the selection, push the current posi -
tion, wait five seconds, and retry selection. To find the shift
requirements, refer to the "Shifting Procedure" for your
transfer case, located in this section.
The “SVC 4WD Warning Light” monitors the electronic shift
four-wheel drive system. If this light remains on after engine
start up or illuminates during driving, it means that the
four-wheel drive system is not functioning properly and that
service is required.
NOTE:
Do not attempt to make a shift while only the front or rear
wheels are spinning. This could cause damage to driveline
components.
WARNING!
Always engage the parking brake when powering down
the vehicle if the “SVC 4WD Warning Light” is
illuminated. Not engaging the parking brake may allow
the vehicle to roll which may cause personal injury or
death.
5
2020_DT_1500_OM_US.book Page 317

318 STARTING AND OPERATING
When operating your vehicle in 4WD LOW, the engine
speed is approximately three times that of the 2WD, 4WD
AUTO or 4WD HIGH positions at a given road speed. Take
care not to overspeed the engine and do not exceed 25 mph
(40 km/h).
Proper operation of four-wheel drive vehicles depends on
tires of equal size, type and circumference on each wheel.
Any difference in tire size can cause damage to the drive-
train.
Because four-wheel drive provides improved traction, there
is a tendency to exceed safe turning and stopping speeds. Do
not go faster than road conditions permit. Shifting Procedure
NOTE:
• If any of the requirements to select a new transfer case
position have not been met, the transfer case will not shift.
The position indicator light for the previous position will
remain ON and the newly selected position indicator light
will continue to flash until all the requirements for the
selected position have been met.
• If all the requirements to select a new transfer case position have been met, the current position indicator light will
turn OFF, the selected position indicator light will flash
until the transfer case completes the shift. When the shift is
complete, the position indicator light for the selected posi -
tion will stop flashing and remain ON.
2020_DT_1500_OM_US.book Page 318

STARTING AND OPERATING 331
AXLE LOCKER SYSTEM — IF EQUIPPED
This vehicle is equipped with an electronically locking rear
differential. This differential, when engaged, mechanically
lock together the axle shafts forcing the wheels to spin at an
equal rate. The locking of the rear differential should only be
engaged during low-speed, extreme off-road situations
where one wheel is likely to not be in contact with the
ground. It is not recommended to drive the vehicle with the
differentials locked on pavement due to the reduced ability
to turn and speed limitations.Axle Lock Button The locking rear axle is controlled by the AXLE LOCKER
button.
Under normal driving conditions, the rear axle should be
unlocked.
During the command to lock the rear axle, the indicator light
will flash until the axle is locked. After the lock command has
been successfully executed, the light will remain on solid.
Operating in 4WD LOW the locker can be engaged up to
40 mph (64 km/h) and will remain engaged throughout the
4WD LOW speed range.
CAUTION!
• Do not lock the rear axle on hard surfaced roads. The ability to steer the vehicle is reduced and damage to the
drivetrain may occur when the axle is locked on hard
surfaced roads.
• Do not try to lock the rear axle if the vehicle is stuck and the tires are spinning. You can damage drivetrain
components. Lock the rear axle before attempting situ -
ations or navigating terrain, which could possibly
cause the vehicle to become stuck.
5
2020_DT_1500_OM_US.book Page 331

332 STARTING AND OPERATING
Operating the locker in 2WD, 4WD AUTO, and 4WD
LOCK/HIGH the locker can be engaged up to 20 mph
(32 km/h). While driving with the locker engaged, if speed
exceeds 25 mph (40 km/h), the locker will automatically
disengage, but will automatically reengage at 20 mph
(32 km/h).
NOTE:
Left to right wheel speed difference may be necessary to
allow the rear axle to fully lock. If the indicator light is
flashing after selecting the rear axle lock mode, drive the
vehicle in a turn or on loose gravel to expedite the locking
action.
The axle locker could become torque locked due to side to
side loads on the rear axle. Driving slowly while turning the
steering wheel from a left hand turn to a right hand turn or
driving in REVERSE for a short distance may be required to
release the torque lock and unlock the axles.
To unlock the rear axle; push the AXLE LOCK button. The
AXLE LOCK indicator light will go out when the rear axle is
unlocked.
LIMITED-SLIP DIFFERENTIAL — IF EQUIPPED
The limited-slip differential provides additional traction on
snow, ice, mud, sand and gravel, particularly when there is a difference between the traction characteristics of the
surface under the right and left rear wheels. During normal
driving and cornering, the limited-slip unit performs simi
-
larly to a conventional differential. On slippery surfaces,
however, the differential delivers more of the driving effort
to the rear wheel having the better traction.
The limited-slip differential is especially helpful during slip -
pery driving conditions. With both rear wheels on a slippery
surface, a slight application of the accelerator will supply
maximum traction. When starting with only one rear wheel
on an excessively slippery surface, slight momentary appli -
cation of the parking brake may be necessary to gain
maximum traction.
Care should be taken to avoid sudden accelerations when
both rear wheels are on a slippery surface. This could cause
both rear wheels to spin, and allow the vehicle to slide side -
ways on the crowned surface of a road or in a turn.
WARNING!
When servicing vehicles equipped with a limited-slip or
locking differential never run the engine with one rear
wheel off the ground since the vehicle may drive
through the rear wheel remaining on the ground and
result in unintended movement.
2020_DT_1500_OM_US.book Page 332

STARTING AND OPERATING 335
• HVAC is set to full defrost mode at a high blower speed
• Engine has not reached normal operating temperature
• Engine temperature too high
• The battery is charging
• The transmission is not in DRIVE
• Hood is open
• Vehicle is in 4L transfer case mode
• TOW/HAUL mode is selected
• Accelerator pedal input
• Excessive 12 volt loads
It may be possible to operate the vehicle several consecutive
times in extreme conditions and not meet all criteria to
enable an Autostop state.
To Start The Engine While In Autostop Mode
While in DRIVE, the engine will start when the brake pedal
is released or the throttle pedal is depressed and the trans-
mission will automatically reengage upon engine restart. Conditions That Will Cause The Engine To Start Automat
-
ically While In Autostop Mode
The engine will start automatically when:
• The transmission selector is moved from DRIVE to REVERSE, NEUTRAL, or PARK
• To maintain cabin temperature near the HVAC settings
• HVAC is set to full defrost mode
• 12 volt demand requires engine restart
• Low brake vacuum (e.g. after several brake pedal applica -
tions)
• STOP/START OFF switch is pushed
• 4WD system is put into 4L mode
• The emissions system override is present
• A STOP/START system error present
5
2020_DT_1500_OM_US.book Page 335

424 STARTING AND OPERATING
(Continued)
Shifting Into NEUTRAL (N)
Use the following procedure to prepare your vehicle for
recreational towing.
CAUTION!
• DO NOT dolly tow any 4WD vehicle. Towing with only one set of wheels on the ground (front or rear) will
cause severe transmission and/or transfer case damage.
Tow with all four wheels either ON the ground, or OFF
the ground (using a vehicle trailer).
• Tow only in the forward direction. Towing this vehicle backwards can cause severe damage to the transfer case.
• Before recreational towing, the transfer case must be in NEUTRAL. To be certain the transfer case is fully in
NEUTRAL, perform the procedure outlined under
“Shifting Into NEUTRAL”. Internal transmission
damage will result, if the transfer case is not in
NEUTRAL during towing.
• The transmission must be in PARK for recreational towing.
• Ensure that the Electric Park Brake is released, and remains released, while being towed.
• Towing this vehicle in violation of the above require -
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
• Do not disconnect the rear driveshaft because fluid will leak from the transfer case, causing damage to internal
parts.
• Do not use a bumper-mounted clamp-on tow bar on your vehicle. The bumper face bar will be damaged.
WARNING!
You or others could be injured or killed if you leave the
vehicle unattended with the transfer case in the
NEUTRAL (N) position without first fully engaging the
parking brake. The transfer case NEUTRAL (N) position
disengages both the front and rear driveshafts from the
powertrain and will allow the vehicle to roll, even if the
transmission is in PARK. The parking brake should
always be applied when the driver is not in the vehicle. CAUTION!
(Continued)
2020_DT_1500_OM_US.book Page 424

IN CASE OF EMERGENCY 479
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other equip-
ment designed for this purpose, following equipment manu-
facturer’s instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main structural
members of the vehicle, not to bumpers or associated
brackets. State and local laws regarding vehicles under tow
must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode. If the key fob is unavailable or the vehicle's battery is
discharged, refer to ”Manual Park Release” in this section for
instructions on shifting the transmission out of PARK for
towing.
Towing
Condition Wheels OFF
The Ground 2WD Models
4WD Models
Flat Tow NONE If transmission is operable:
• Transmission in
NEUTRAL
• 30 mph (48 km/h) max speed
• 30 miles (48 km) max distance See instructions in “Recreational Towing”
under “Starting And Operating”
• Automatic Transmission in
PARK
• Transfer Case in NEUTRAL (N)
• Tow in forward direction
Wheel Lift Or Dolly Tow Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
CAUTION!
• Do not use sling type equipment when towing. Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not attach to front or rear suspension components. Damage
to your vehicle may result from improper towing.
6
2020_DT_1500_OM_US.book Page 479

556 TECHNICAL SPECIFICATIONS
Chassis
ComponentFluid, Lubricant, or Genuine Part
Automatic Transmission Use only Mopar ZF 8&9 Speed ATF Automatic Transmission
Fluid, or equivalent. Failure to use the correct fluid may
affect the function or performance of your transmission.
Transfer Case – 48-11 Active On-Demand 2–speed Transfer
Case (With 4WD AUTO) We recommend you use Mobil Fluid LT.
Transfer Case – 48-12 Part Time 2–Speed Transfer Case
(Without 4WD AUTO) We recommend you use Shell Spirax S2 ATF A389
Front Axle We recommend you use Mopar GL-5 Synthetic Axle
Lubricant SAE 75W-85.
Rear Axle (3.21/3.55) We recommend you use Mopar Synthetic Gear Lubricant
SAE 75W-90 (MS-A0160). Limited-Slip Rear Axles require
the addition of 5 oz. (148 ml) Mopar Limited Slip Additive
(MS-10111).
Rear Axle (3.92) We recommend you use Mopar Synthetic Gear Lubricant
SAE 75W-140 (MS-8985). Limited-Slip Rear Axles require the
addition of 5 oz. (148 ml) Mopar Limited Slip Additive
(MS-10111).
Max Tow Rear Axle (3.92) We Recommend You Use Dana SAE 80W90 Axle Lubricant.
Brake Master Cylinder We recommend you use Mopar DOT 3.
2020_DT_1500_OM_US.book Page 556