transmission Ram 1500 2020 Repair Manual

IN CASE OF EMERGENCY 477
NOTE:
When the lever is locked in the released position the access
cover cannot be reinstalled.
4. Behind the Manual Park Release access cover is theorange tether strap. Pull the tether strap out as far as it
will go, then release it. The tether and lever will remain
outside of the trim panel and the transmission should
now be in NEUTRAL, allowing the vehicle to be moved.
To Reset The Manual Park Release:
1. Apply firm pressure to the brake pedal while seated in the driver’s seat.
2. Pull the tether strap out again, then release it.
3. Allow the tether to retract with the lever back to its orig -
inal position.
4. Verify the transmission is in PARK.
5. Confirm that the tether has retracted fully and re-install the access cover. If the access cover cannot be reinstalled,
repeat steps 1 though 4.
6. Re-install the access cover.FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand, or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front wheels.
Then shift back and forth between DRIVE (D) and REVERSE
(R), while gently pressing the accelerator. Use the least
amount of accelerator pedal pressure that will maintain the
rocking motion, without spinning the wheels or racing the
engine.
NOTE:
Shifts between DRIVE and REVERSE can only be achieved at
wheel speeds of 5 mph (8 km/h) or less. Whenever the trans -
mission remains in NEUTRAL (N) for more than two
seconds, you must press the brake pedal to engage DRIVE or
REVERSE.
NOTE:
Push the “ESC Off” switch, to place the Electronic Stability
Control (ESC) system in “Partial Off” mode, before rocking
the vehicle. Refer to “Electronic Brake Control” in “Safety”
for further information. Once the vehicle has been freed,
push the “ESC Off” switch again to restore “ESC On” mode.
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478 IN CASE OF EMERGENCY
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled
vehicle using a commercial towing service.
If the transmission and drivetrain are operable, disabled
vehicles may also be towed as described under “Recreational
Towing (Behind Motorhome, Etc.)” in the “Starting And
Operating” section.
NOTE:
Vehicles equipped with the Active-Level Four Corner Air
Suspension System must be placed in Transport mode,
before tying them down (from the body) on a trailer or
flatbed truck. If the vehicle cannot be placed in Transport
mode (for example, engine will not run), tie-downs must be
fastened to the axles (not to the body). Failure to follow these
instructions may cause fault codes to be set and/or cause loss
of proper tie-down tension.
Refer to "Active-Level Four Corner Air Suspension System
— If Equipped" in "Starting And Operating" for more infor-
mation.
WARNING!

Fast spinning tires can be dangerous. Forces generated by
excessive wheel speeds may cause damage, or even failure, of
the axle and tires. A tire could explode and injure someone.
Do not spin your vehicle's wheels faster than 30 mph (48 km/ h) or for longer than 30 seconds continuously without
stopping when you are stuck and do not let anyone near a
spinning wheel, no matter what the speed.

CAUTION!
• Racing the engine or spinning the wheels may lead to transmission overheating and failure. Allow the engine to
idle with the transmission in NEUTRAL for at least one
minute after every five rocking-motion cycles. This will
minimize overheating and reduce the risk of transmission
failure during prolonged efforts to free a stuck vehicle.
• When “rocking” a stuck vehicle by shifting between DRIVE and REVERSE, do not spin the wheels faster than
15 mph (24 km/h), or drivetrain damage may result.
• Revving the engine or spinning the wheels too fast may lead to transmission overheating and failure. It can also
damage the tires. Do not spin the wheels above 30 mph
(48 km/h) while in gear (no transmission shifting occur-
ring).

2020_DT_1500_OM_US.book Page 478

IN CASE OF EMERGENCY 479
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other equip-
ment designed for this purpose, following equipment manu-
facturer’s instructions. Use of safety chains is mandatory.
Attach a tow bar or other towing device to main structural
members of the vehicle, not to bumpers or associated
brackets. State and local laws regarding vehicles under tow
must be observed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode. If the key fob is unavailable or the vehicle's battery is
discharged, refer to ”Manual Park Release” in this section for
instructions on shifting the transmission out of PARK for
towing.
Towing
Condition Wheels OFF
The Ground 2WD Models
4WD Models
Flat Tow NONE If transmission is operable:
• Transmission in
NEUTRAL
• 30 mph (48 km/h) max speed
• 30 miles (48 km) max distance See instructions in “Recreational Towing”
under “Starting And Operating”
• Automatic Transmission in
PARK
• Transfer Case in NEUTRAL (N)
• Tow in forward direction
Wheel Lift Or Dolly Tow Front
NOT ALLOWED
Rear OK NOT ALLOWED
Flatbed ALL BEST METHOD BEST METHOD
CAUTION!
• Do not use sling type equipment when towing. Vehicle damage may occur.
• When securing the vehicle to a flat bed truck, do not attach to front or rear suspension components. Damage
to your vehicle may result from improper towing.
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480 IN CASE OF EMERGENCY
(Continued)
Two-Wheel Drive Models
The manufacturer recommends towing your vehicle with all
four wheels OFF the ground using a flatbed.
If flatbed equipment is not available, and the transmission is
operable, the vehicle may be towed (with rear wheels on the
ground) under the following conditions:
• The transmission must be in NEUTRAL.
NOTE:
Refer to “Manual Park Release” in this section for instruc -
tions on shifting the transmission to NEUTRAL when the
engine is OFF.
• The towing speed must not exceed 30 mph (48 km/h).
• The towing distance must not exceed 30 miles (48 km).
If the transmission is not operable, or the vehicle must be
towed faster than 30 mph (48 km/h) or farther than 30 miles (48 km), tow with the rear wheels OFF the ground. Accept -
able methods are to tow the vehicle on a flatbed, or with the
front wheels raised and the rear wheels on a towing dolly, or
(when using a suitable steering wheel stabilizer to hold the
front wheels in the straight position) with the rear wheels
raised and the front wheels on the ground.
Four-Wheel Drive Models
The manufacturer recommends towing with all wheels OFF
the ground. Acceptable methods are to tow the vehicle on a
flatbed or with one end of vehicle raised and the opposite
end on a towing dolly.
If flatbed equipment is not available, and the transfer case is
operable, the vehicle may be towed (in the forward direction,
with ALL wheels on the ground), IF the transfer case is in
NEUTRAL (N) and the transmission is in PARK.
Refer to “Recreational Towing” in “Starting And Operating”
for further information and detailed instructions. CAUTION!
Towing this vehicle in violation of the above
requirements can cause severe transmission damage.
Damage from improper towing is not covered under the
New Vehicle Limited Warranty.
CAUTION!
• Front or rear wheel lifts must not be used (if the remaining wheels are on the ground). Internal damage
to the transmission or transfer case will occur if a front
or rear wheel lift is used when towing.
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IN CASE OF EMERGENCY 481
Emergency Tow Hooks — If Equipped
Your vehicle may be equipped with emergency tow hooks.
NOTE:
For off-road recovery, it is recommended to use both of the
front tow hooks to minimize the risk of damage to the
vehicle.
ENHANCED ACCIDENT RESPONSE SYSTEM (EARS)
This vehicle is equipped with an Enhanced Accident
Response System.
Please refer to “Occupant Restraint Systems” in “Safety” for
further information on the Enhanced Accident Response
System (EARS) function.
EVENT DATA RECORDER (EDR)
This vehicle is equipped with an Event Data Recorder (EDR).
The main purpose of an EDR is to record data that will assist
in understanding how a vehicle’s systems performed under
certain crash or near crash-like situations, such as an air bag
deployment or hitting a road obstacle.
Please refer to “Occupant Restraint Systems” in “Safety” for
further information on the Event Data Recorder (EDR).
• Towing this vehicle in violation of the above require
-
ments can cause severe transmission and/or transfer
case damage. Damage from improper towing is not
covered under the New Vehicle Limited Warranty.
WARNING!
• Do not use a chain for freeing a stuck vehicle. Chains may break, causing serious injury or death.
• Stand clear of vehicles when pulling with tow hooks. Tow straps may become disengaged, causing serious
injury. CAUTION!
(Continued)
CAUTION!
Tow hooks are for emergency use only, to rescue a
vehicle stranded off road. Do not use tow hooks for tow
truck hookup or highway towing. You could damage
your vehicle.
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506 SERVICING AND MAINTENANCE
(Continued)
Under normal operating conditions, the catalytic converter
will not require maintenance. However, it is important to
keep the engine properly tuned to assure proper catalyst
operation and prevent possible catalyst damage.
NOTE:
Intentional tampering with emissions control systems can
result in civil penalties being assessed against you.
In unusual situations involving grossly malfunctioning
engine operation, a scorching odor may suggest severe and
abnormal catalyst overheating. If this occurs, stop the
vehicle, turn off the engine and allow it to cool. Service,
including a tune-up to manufacturer's specifications, should
be obtained immediately.To minimize the possibility of catalytic converter damage:
• Do not interrupt the ignition when the transmission is in
gear and the vehicle is in motion.
• Do not try to start the vehicle by pushing or towing the vehicle.
• Do not idle the engine with any ignition components disconnected or removed, such as when diagnostic testing,
or for prolonged periods during very rough idle or
malfunctioning operating conditions.Cooling System
• Damage to the catalytic converter can result if yourvehicle is not kept in proper operating condition. In the
event of engine malfunction, particularly involving
engine misfire or other apparent loss of performance,
have your vehicle serviced promptly. Continued opera -
tion of your vehicle with a severe malfunction could
cause the converter to overheat, resulting in possible
damage to the converter and vehicle. CAUTION!
(Continued)
WARNING!
• You or others can be badly burned by hot engine coolant (antifreeze) or steam from your radiator. If you
see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool.
Never open a cooling system pressure cap when the
radiator or coolant bottle is hot.
• Keep hands, tools, clothing, and jewelry away from the radiator cooling fan when the hood is raised. The fan
starts automatically and may start at any time, whether
the engine is running or not.
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SERVICING AND MAINTENANCE 513
(Continued)
Automatic Transmission
Selection Of Lubricant
It is important to use the proper transmission fluid to ensure
optimum transmission performance and life. Use only the
manufacturer’s specified transmission fluid. Refer to “Fluids
And Lubricants” in “Technical Specifications”. It is
important to maintain the transmission fluid at the correct
level using the recommended fluid. No chemical flushes
should be used in any transmission; only the approved lubri-
cant should be used.
WARNING!
• Use only manufacturer's recommended brake fluid. Refer to “Fluids And Lubricants” in “Technical Speci -
fications” for further information. Using the wrong
type of brake fluid can severely damage your brake
system and/or impair its performance. The proper type
of brake fluid for your vehicle is also identified on the
original factory installed hydraulic master cylinder
reservoir.
• To avoid contamination from foreign matter or mois -
ture, use only new brake fluid or fluid that has been in
a tightly closed container. Keep the master cylinder
reservoir cap secured at all times. Brake fluid in a open
container absorbs moisture from the air resulting in a
lower boiling point. This may cause it to boil unexpect -
edly during hard or prolonged braking, resulting in
sudden brake failure. This could result in a collision.
• Overfilling the brake fluid reservoir can result in spilling brake fluid on hot engine parts, causing the
brake fluid to catch fire. Brake fluid can also damage
painted and vinyl surfaces, care should be taken to
avoid its contact with these surfaces.
• Do not allow petroleum based fluid to contaminate thebrake fluid. Brake seal components could be damaged,
causing partial or complete brake failure. This could
result in a collision.
CAUTION!
Using a transmission fluid other than the manufacturer’s
recommended fluid may cause deterioration in
transmission shift quality and/or torque converter
shudder. Refer to “Fluids And Lubricants” in “Technical
Specifications” for fluid specifications.
WARNING! (Continued)
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514 SERVICING AND MAINTENANCE
Special Additives
The manufacturer strongly recommends against using any
special additives in the transmission. Automatic Transmis-
sion Fluid (ATF) is an engineered product and its perfor -
mance may be impaired by supplemental additives.
Therefore, do not add any fluid additives to the transmis -
sion. Avoid using transmission sealers as they may
adversely affect seals.
Fluid Level Check
The fluid level is preset at the factory and does not require
adjustment under normal operating conditions. Routine
fluid level checks are not required, therefore the transmis -
sion has no dipstick. An authorized dealer can check your
transmission fluid level using special service tools. If you notice fluid leakage or transmission malfunction, visit
an authorized dealer immediately to have the transmission
fluid level checked. Operating the vehicle with an improper
fluid level can cause severe transmission damage.
Fluid And Filter Changes
Under normal operating conditions, the fluid installed at the
factory will provide satisfactory lubrication for the life of the
vehicle.
Routine fluid and filter changes are not required. However,
change the fluid and filter if the fluid becomes contaminated
(with water, etc.), or if the transmission is disassembled for
any reason.
CAUTION!
Do not use chemical flushes in your transmission as the
chemicals can damage your transmission components.
Such damage is not covered by the New Vehicle Limited
Warranty.
CAUTION!
If a transmission fluid leak occurs, visit an authorized
dealer immediately. Severe transmission damage may
occur. An authorized dealer has the proper tools to adjust
the fluid level accurately.
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556 TECHNICAL SPECIFICATIONS
Chassis
ComponentFluid, Lubricant, or Genuine Part
Automatic Transmission Use only Mopar ZF 8&9 Speed ATF Automatic Transmission
Fluid, or equivalent. Failure to use the correct fluid may
affect the function or performance of your transmission.
Transfer Case – 48-11 Active On-Demand 2–speed Transfer
Case (With 4WD AUTO) We recommend you use Mobil Fluid LT.
Transfer Case – 48-12 Part Time 2–Speed Transfer Case
(Without 4WD AUTO) We recommend you use Shell Spirax S2 ATF A389
Front Axle We recommend you use Mopar GL-5 Synthetic Axle
Lubricant SAE 75W-85.
Rear Axle (3.21/3.55) We recommend you use Mopar Synthetic Gear Lubricant
SAE 75W-90 (MS-A0160). Limited-Slip Rear Axles require
the addition of 5 oz. (148 ml) Mopar Limited Slip Additive
(MS-10111).
Rear Axle (3.92) We recommend you use Mopar Synthetic Gear Lubricant
SAE 75W-140 (MS-8985). Limited-Slip Rear Axles require the
addition of 5 oz. (148 ml) Mopar Limited Slip Additive
(MS-10111).
Max Tow Rear Axle (3.92) We Recommend You Use Dana SAE 80W90 Axle Lubricant.
Brake Master Cylinder We recommend you use Mopar DOT 3.
2020_DT_1500_OM_US.book Page 556

MULTIMEDIA 563
Safety/Assistance
After pressing the Safety/Assistance button on the touchscreen, the following settings will be available:Setting Name Selectable Options
Forward Collision Warning — If Equipped OffWarning Only Warning & Braking
Forward Collision Warning Sensitivity — If Equipped Near
Med Far
Lane Sense Warning — If Equipped EarlyMedLate
Lane Sense Strength — If Equipped LowMedHigh
ParkSense — If Equipped Sound OnlySounds & Display
NOTE:
The ParkSense system scans for objects behind the vehicle when the transmission gear selector is in REVERSE and the vehicle
speed is less than 7 mph (11 km/h). It provides an alert (audible and/or visual) to indicate the proximity to other objects. Front ParkSense Chime Volume — If Equipped Low
MedHigh
Rear ParkSense Chime Volume — If Equipped LowMedHigh
Tilt Side Mirrors In Reverse — If Equipped OnOff
NOTE:
When the “Tilt Side Mirrors In Reverse” feature is selected, the exterior side-view mirrors tilt downward when the ignition
is in the ON/RUN position and the transmission gear selector is in the REVERSE position. The mirrors move back to their
previous position when the transmission is shifted out of REVERSE.
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