transmission Ram 2500 2013 Service Manual

4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is nolonger detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
Electronic Range Select (ERS) Operation – 8 Speed
Transmission
The Electronic Range Select (ERS) switches allow the
driver to limit the highest available gear when the transmission is in DRIVE. For example, if you shift the
transmission into 3 (third gear), the transmission will not
shift above third gear (except to prevent engine over-
speed), but will shift down into second and first gears
normally.
You can switch between DRIVE and ERS mode at any
vehicle speed. When the shifter control is in the DRIVE
position, the transmission will operate automatically,
shifting between all available gears. Tapping the GEAR-
switch (on the steering wheel) will activate ERS mode,
display the current gear in the instrument cluster, and
maintain that gear as the top available gear. Once in ERS
mode, tapping the GEAR- or GEAR+ switch will change
the top available gear.
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To exit ERS mode, simply press and hold the GEAR+
switch until “D” is once again displayed in the instru-
ment cluster.
WARNING!
Do not downshift for additional engine braking on a
slippery surface. The drive wheels could lose their
grip and the vehicle could skid, causing a collision or
personal injury.
When to Use TOW/HAUL Mode
When driving in hilly areas, towing a trailer, carrying a
heavy load, etc., and frequent transmission shifting oc-
curs, press the TOW/HAUL switch to activate TOW/
HAUL mode. This will improve performance and reduce
the potential for transmission overheating or failure due
to excessive shifting.
1 — ERS (-) Switch2 — ERS (+) Switch
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The “TOW/HAUL Indicator Light” will illuminate in the
instrument cluster to indicate that TOW/HAUL mode
has been activated. Pressing the switch a second time
restores normal operation. Normal operation is alwaysthe default at engine start-up. If TOW/HAUL mode is
desired, the switch must be pressed each time the engine
is started.
Six–Speed Automatic Transmission If Equipped
— 1500 Models Only
The transmission gear position display (located in the
instrument cluster) indicates the transmission gear range.
The shift lever is mounted either on the right side of the
steering column (if equipped) or on the console (if
equipped). You must press the brake pedal to move the
shift lever out of PARK (refer to “Brake/Transmission
Shift Interlock System” in this section). To drive, move
the shift lever from PARK or NEUTRAL to the DRIVE
position. Pull the shift lever toward you when shifting
into REVERSE or PARK, or when shifting out of PARK
(column shift only).
The electronically-controlled transmission provides a
precise shift schedule. The transmission electronics are
TOW/HAUL Switch
364 STARTING AND OPERATING

self-calibrating; therefore, the first few shifts on a new
vehicle may be somewhat abrupt. This is a normal
condition, and precision shifts will develop within a few
hundred miles (kilometers).
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped.
Be sure to keep your foot on the brake pedal when
shifting between these gears.
The transmission shift lever has only PARK, REVERSE,
NEUTRAL, and DRIVE shift positions. Manual down-
shifts can be made using the Electronic Range Select
(ERS) shift control (refer to “Electronic Range Select (ERS)
Operation” in this section). Pressing the ERS (-/+)
switches (column shift) or moving the shift lever to the
left or right (-/+) (console shift) while in the DRIVE
position will select the highest available transmission
gear, and will display that gear in the instrument cluster
as 6, 5, 4, 3, 2, 1.Gear Ranges
DO NOT race the engine when shifting from PARK or
NEUTRAL into another gear range.
NOTE:After selecting any gear range, wait a moment to
allow the selected gear to engage before accelerating.
This is especially important when the engine is cold.
PARK
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never attempt to use PARK while the vehicle is in
motion. Apply the parking brake when leaving the
vehicle in this range.
When parking on a level surface, you may shift the
transmission into PARK first, and then apply the parking
brake.
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When parking on a hill, apply the parking brake before
shifting the transmission to PARK, otherwise the load on
the transmission locking mechanism may make it diffi-
cult to move the shift lever out of PARK. As an added
precaution, turn the front wheels toward the curb on a
downhill grade and away from the curb on an uphill
grade.
WARNING!
•Never use the PARK position as a substitute for the
parking brake. Always apply the parking brake
fully when parked to guard against vehicle move-
ment and possible injury or damage.
(Continued)
WARNING! (Continued)
•Your vehicle could move and injure you and others
if it is not completely in PARK. Check by trying to
move the shift lever out of PARK with the brake
pedal released. Make sure the transmission is in
PARK before leaving the vehicle.
• It is dangerous to shift out of PARK or NEUTRAL
if the engine speed is higher than idle speed. If
your foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in re-
verse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when
the engine is idling normally and your foot is
firmly pressing the brake pedal.
(Continued)
366 STARTING AND OPERATING

WARNING!(Continued)
•Unintended movement of a vehicle could injure
those in and near the vehicle. As with all vehicles,
you should never exit a vehicle while the engine is
running. Before exiting a vehicle, always apply the
parking brake, shift the transmission into PARK,
turn the engine OFF, and remove the key fob. When
the ignition is in the OFF position, the transmis-
sion is locked in PARK, securing the vehicle
against unwanted movement.
• When leaving the vehicle, always remove the key
fob and lock your vehicle.
(Continued)
WARNING! (Continued)
•Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be
seriously or fatally injured. Children should be
warned not to touch the parking brake, brake pedal
or the shift lever. Do not leave the key fob in or
near the vehicle (or in a location accessible to
children), and do not leave the ignition (in a vehicle
equipped with Keyless Enter-N-Go™) in the ACC
or ON/RUN position. A child could operate power
windows, other controls, or move the vehicle.
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CAUTION!
•Before moving the shift lever out of PARK, you
must turn the ignition switch from the OFF posi-
tion to the ON/RUN position, and also press the
brake pedal. Otherwise, damage to the shift lever
could result.
• DO NOT race the engine when shifting from
PARK or NEUTRAL into another gear range, as this
can damage the drivetrain.
The following indicators should be used to ensure that
you have engaged the transmission into the PARK posi-
tion:
• When shifting into PARK, pull the column-mounted
shift lever toward you and move it all the way
counterclockwise until it stops. For console-mounted
shifter, firmly move the shift lever all the way forward
and to the left until it stops. •
Release the shift lever and make sure it is fully seated
in the PARK gate.
• Look at the transmission gear position display and
verify that it indicates the PARK position.
• With brake pedal released, verify that the shift lever
will not move out of PARK.
REVERSE
This range is for moving the vehicle backward. Shift into
Reverse only after the vehicle has come to a complete
stop.
NEUTRAL
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Apply the parking brake and shift
the transmission into PARK if you must leave the vehicle.
368 STARTING AND OPERATING

WARNING!
Do not coast in NEUTRAL and never turn off the
ignition to coast down a hill. These are unsafe
practices that limit your response to changing traffic
or road conditions. You might lose control of the
vehicle and have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage. Refer to “Recreational
Towing” in “Starting And Operating” and “Towing A
Disabled Vehicle” in “What To Do In Emergencies”
for further information.DRIVE
This range should be used for most city and highway
driving. It provides the smoothest upshifts and down-
shifts, and the best fuel economy. The transmission
automatically upshifts through underdrive first and sec-
ond gears, direct third gear and overdrive fourth and
fifth gears. The DRIVE position provides optimum driv-
ing characteristics under all normal operating conditions.
To access all six available gears, you must use the
Electronic Range Select (ERS) shift control, described
below.
When frequent transmission shifting occurs (such as
when operating the vehicle under heavy loading condi-
tions, in hilly terrain, traveling into strong head winds, or
while towing heavy trailers), use the Electronic Range
Select (ERS) shift control (refer to “Electronic Range
Select (ERS) Operation)” in this section) to select a lower
gear range. Under these conditions, using a lower gear
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range will improve performance and extend transmission
life by reducing excessive shifting and heat buildup.
If the transmission temperature exceeds normal operat-
ing limits, the powertrain controller will modify the
transmission shift schedule and expand the range of
torque converter clutch engagement. This is done to
prevent transmission damage due to overheating.
If the transmission becomes extremely hot or is in danger
of overheating, the “Transmission Temperature Warning
Light” may illuminate and the transmission may operate
differently until the transmission cools down.NOTE:
Use caution when operating a heavily loaded
vehicle at low speeds (such as towing a trailer up a steep
grade, or in stop-and-go traffic) during hot weather. In
these conditions, torque converter slip can impose a
significant additional heat load on the cooling system.
Downshifting the transmission to the lowest possible
gear (when climbing a grade), or shifting to NEUTRAL
(when stopped in heavy traffic) can help to reduce this
excess heat generation.
During cold temperatures, transmission operation may
be modified depending on engine and transmission
temperature as well as vehicle speed. This feature im-
proves warm up time of the engine and transmission to
achieve maximum efficiency. Engagement of both the
torque converter clutch and the top overdrive gear are
inhibited until the transmission fluid is warm (refer to the
“Note” under “Torque Converter Clutch” in this section).
During extremely cold temperatures (-16°F [-27°C] or
below), operation may briefly be limited to first and
370 STARTING AND OPERATING

direct gears only. Normal operation will resume once the
transmission temperature has risen to a suitable level.
Transmission Limp Home Mode
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission remains
in direct gear regardless of which forward gear is se-
lected. PARK, REVERSE, and NEUTRAL will continue to
operate. The Malfunction Indicator Light (MIL) may be
illuminated. Limp Home Mode allows the vehicle to be
driven to an authorized dealer for service without dam-
aging the transmission.
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.2. Shift the transmission into PARK.
3. Turn the ignition switch to the OFF position.
4. Wait approximately 10 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no
longer detected, the transmission will return to normal
operation.
NOTE: Even if the transmission can be reset, we recom-
mend that you visit your authorized dealer at your
earliest possible convenience. Your authorized dealer has
diagnostic equipment to determine if the problem could
recur.
If the transmission cannot be reset, authorized dealer
service is required.
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